Sanctum Soho Hotel
Sanctum Soho Hotel
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9.2
Exceptional

"Staff where very helpful, friendly & relaxed"

John

|

March 13, 2017

Small Double Room - Bed Sanctum Soho Hotel
Small Double Room - Bed
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Lobby Sanctum Soho Hotel
Lobby
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Lobby Sanctum Soho Hotel
Lobby
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Interior view Sanctum Soho Hotel
Interior view
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Exceptional
Location
9.7
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What guests are saying:
Small, friendly and well maintained Hotel in an excellent location.
Steve from United Kingdom
Couple
What a unique hotel, such a warm welcome and given an upgrade on arrival. Amazing staff.
Carl from United Kingdom
Couple
Great place to stay - friendly & helpful staff - thx Guys!
Rick from Australia
Business traveler
Great location, funky decor and wonderful staff that made us feel very welcome (especially the lovely barman). A gem of a hotel in the centre of London. Will definitely use again.
Lisa from United Kingdom
Family with teens
The Location was excellent. Really nice staff.
Erika from Finland
Family with teens
The location was excellent for our needs, just a few minutes walk from Piccadilly Circus Tube Station. Check in was efficient and we were upgraded so were very pleased. Staff were all very good. Would highly recommend. A great little find.
Grace from United Kingdom
Couple
we stayed here in a suite last weekend and really couldn't recommend it enough! Great food, Location and the roof bar such a lovely find! we are going to go back v soon!
helen from United Kingdom
Couple
This hip and trendy hotel is very reasonable and has nice rooms. Reminds me of hotels in NY. I call this the rock n roll hotel. It is edgy and contemporary. I really enjoy staying here.
William from United States
Business traveler

Sanctum Soho Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 366 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.4
Value for money7.5
Distance to city center0.1 km
Location rating9.7
Nearest airportLondon City Airport (LCY)
Distance to airport13.2 km
  • 330 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Breakfast [free]

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 12 hours ago | 7 travelers are looking at this property right now
Junior Suite
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 super king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 super king bed
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Deluxe Junior Suite
Deluxe Junior Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 super king bed
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Superior Double Room
Superior Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 super king bed
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Small Double Room
Small Double Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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King Suite
King Suite
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
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Budget Double or Twin Room
Budget Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 double bed
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Superior Crash Pad Room
Superior Crash Pad Room
...
  • Shower
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Deluxe Loft
Deluxe Loft
...
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    Room Only Suite Twin (non-refundable)
    Room Only Suite Twin (non-refundable)
    ...
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      What people love about the property

      • 8.8
        Excellent

        "Location was fantastic"

        karen

        |

        August 23, 2016

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      More about Sanctum Soho Hotel

      More about Sanctum Soho Hotel

      8.0
      Very good

      "Great location."

      Leong S.

      |

      November 7, 2016

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      British cuisine
      British cuisine
      Restaurant No.20
      10 m British
      Ten Room at Hotel Cafe Royal
      200 m British, European
      Hawksmoor Air Street
      200 m British, Steakhouse
      American cuisine
      American cuisine
      Byron Beak Street
      50 m American
      GBK - Gourmet Burger Kitchen
      310 m American, Gluten Free
      TGI Friday's - Haymarket
      390 m American
      European cuisine
      European cuisine
      NOPI - Downstairs
      30 m European, Mediterranean
      Brasserie Chavot
      330 m European, French
      5 Pollen Street
      350 m European, Italian

      What they offer

      10.0
      Exceptional

      "Perfect location"

      Norma

      |

      November 18, 2016

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (366)Booking.com Reviews (227)
      8.2
      /
      10
      Cleanliness8.4
      Facilities7.4
      Location9.7
      Room comfort and quality7.7
      Service8.0
      Value for money7.5
      Provided by verified guests of Agoda
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      All guests (366)
      All room types
      Showing 185 verified guest comments
      12345
      4.4
      Tracy from United Kingdom
      Solo traveler
      Small Double Room
      Stayed 1 night in December 2018
      Worst hotel in a long time”
      As a business traveller I stay in far too many hotels and I have to say this was one of the worst in a very long time. 2 good things about it: location and comfortable bed. Other than the above it was not upto par for the price paid. The room was so small and badly designed it was only just acceptable for me on my own and I am thin! The TV didn't work my whole stay and reception kept promising it would be fixed "soon" but it never was. The music system in the room didn't work either. The room was clean to the parts you couls see but unclean where they thought you couldn't see - behind the tv, under the bed etc. There was chewing gum stuck to the TV! The water in the sink didn't drain away. Terrible lighting - none near any mirrors. I arrived at 3pm and the room wasn't ready, I was told to come back later. I felt the hotel overall was shabby looking, in need of a good clean, updating and better staff!
      Reviewed December 11, 2018
      10.0
      Exceptional
      Stuart from United Kingdom
      Couple
      Superior Double Room
      Stayed 1 night in December 2018
      Brilliant stay”
      Fabulous stay, great staff and great vibe, thoroughly recommend staying here.
      Reviewed December 13, 2018
      2.0
      Glen from United Kingdom
      Business traveler
      Small Double Room
      Stayed 1 night in November 2018
      Avoid at all costs”
      I booked and paid for this hotel 6 weeks in advance only to arrive and find they had overbooked and bumped me. Lame excuse after lame excuse follow. Eventually they booked me in to a very poor substitute hotel miles away from central London. Customer service is none existent in this hotel despite the manager telling me he had a PhD in hospitality!! What a joke!!
      Reviewed December 02, 2018
      3.6
      Christina from Ireland
      Couple
      Superior Double Room
      Stayed 1 night in November 2018
      Disappointing”
      Great location. The hotel needs a full clean and a good hoover. We had breakfast included but this was some juice tea and old pastries. This probably looked worse as the whole place felt unclean so open air self service breakfast was not enticing. The cost of this room wasnt worth it and although id stayed 2 times previously, enjoyed the hotel and full breakfast, its now tired and jaded and needs some love.
      Reviewed December 01, 2018
      10.0
      Exceptional
      Richard from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in October 2018
      Excellent location”
      We stayed for 1 night as we had tickets for the London Palladium. We went with a “Crash Pad” which was more than adequate for our needs. The bed was large and very comfortable and there was a big tv and wardrobe. Our room had a lovely bay window which looked out on the street in front of the hotel. There was a little noise outside but it wasn’t at all bad given the central location. The staff were efficient and polite. The room was clean and good value for money. The location of the hotel is brilliant for Regent Street, Piccadilly, theatres, carnaby street and loads of cool bars and restaurants. We had a brilliant time.
      Reviewed October 28, 2018
      8.4
      Excellent
      Astrid from Norway
      Group
      Superior Double Room
      Stayed 3 nights in November 2018
      Awesome location and still quiet ”
      We loved the location just off Regent street and towards Soho. We were pleasantly surprised of how quiet it was during the evenings and nights. Next time we go to London we will go back to Sanctum!
      Reviewed December 05, 2018
      9.2
      Exceptional
      Nicholas from United States
      Solo traveler
      Small Double Room
      Stayed 4 nights in July 2018
      Exceptional”
      Of the hotels I've stayed in overseas, this is one of the most expensive, but I'm not the type to go out of my way for luxury, but when I showed up to check in to the hotel, they upgraded me to a suite for free. The location is the absolute best. Access to all the best shopping, food, and nightlife. An amazing trip and an amazing stay at the Karma Sanctum Hotel.
      Reviewed August 03, 2018
      8.0
      Excellent
      Wee from Malaysia
      Couple
      Junior Suite
      Stayed 5 nights in November 2018
      Staff friendly ”
      Location nice
      Reviewed November 07, 2018
      8.4
      Excellent
      jenny from Philippines
      Family with young children
      Small Double Room
      Stayed 3 nights in October 2018
      Excellent”
      Few minutes walk to bond street, oxford street, picadilly, carnaby
      Reviewed November 05, 2018
      8.4
      Excellent
      jenny from Philippines
      Family with young children
      Small Double Room
      Stayed 1 night in October 2018
      Excellent”
      Few minutes walk to bond street, oxford street, picadilly, carnaby
      Reviewed November 05, 2018
      8.0
      Excellent
      Lila from Switzerland
      Business traveler
      Superior Double Room
      Stayed 1 night in September 2018
      Close to Regent Street, Carnaby and Piccadilly ”
      The hotel is close to all the main tourist places but you can sleep well because is is not at all noisy.
      Reviewed September 22, 2018
      8.3
      Excellent
      Max from United Kingdom
      Family with teens
      Superior Double Room
      Stayed 2 nights in September 2015
      Convenience”
      Convenient, funky, staff
      Fine. Really hotel for lovers, but with Rugby World Cup on there wasn't a lot of choice for last minute business in central London. The room is exotically dark so those with poor eyesight should give it amiss. Staff efficient and pleasant.
      Reviewed September 25, 2015
      9.6
      Exceptional
      Sarah from United Kingdom
      Group
      Small Double Room
      Stayed 1 night in November 2018
      Great little hotel, hidden Gem”
      Tucked just behind Regents street, perfectly located for shopping, museums, attractions, clean , warm, friendly well priced .. 2nd visit as good as the 1st... hidden gem.....
      Reviewed November 28, 2018
      6.4
      Good
      Ricky from United Arab Emirates
      Solo traveler
      Superior Double Room
      Stayed 2 nights in October 2018
      Good”
      The booking was lost. Not the fault of Sanctum, however I didn’t find the staff professional enough, they were pleasant enough but it was professional for a hotel promoting a 5 star rating. I had to call at 6pm the following day to have the room cleaned.
      Reviewed October 25, 2018
      8.8
      Excellent
      Sharon from Australia
      Couple
      Superior Double Room
      Stayed 2 nights in May 2018
      Perfect location, good value”
      Loved the location, very central. Hotel room was a bit small but had a huge bed which was very comfortable. Room was also very quiet most of the time. Hotel roof top bar is above the room and there was a bit of noise late into night from that on Friday evening. In room complimentary wi-fi not working and despite reporting it, wasn't able to be fixed during our stay which is a bit frustrating when you're an overseas visitor.
      Reviewed May 16, 2018
      9.6
      Exceptional
      Grace from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in March 2018
      Exceptional”
      The location was excellent for our needs, just a few minutes walk from Piccadilly Circus Tube Station. Check in was efficient and we were upgraded so were very pleased. Staff were all very good. Would highly recommend. A great little find.
      Reviewed March 17, 2018
      10.0
      Exceptional
      Mark from United Kingdom
      Couple
      Small Double Room
      Stayed 2 nights in March 2017
      Such an amazing place!!”
      We stayed here not so long ago & after a long flight back from San Francisco all we wanted to do was sleep , the room we where given was compact but that's all we needed , bed , shower ,. The bed has got to be one of the comfiest I've ever slept in , the shower / wet room was dark , but that's was the style of the room , the hotel itself couldn't be better placed slap bang in the middle of everything . The restaurant was great they had a wide variety of drinks on offer & the breakfast was superb. But the icing on the cake is there rooftop bar / jacuzzi area , Great if you want to get away from the hustle & bustle of the main streets . I really do love this hotel & mark has done a great job in turning this hotel into one of the best in London , I can't wait to stay here again A++++
      Reviewed February 28, 2018
      9.6
      Exceptional
      Graham from United Kingdom
      Solo traveler
      Small Double Room
      Stayed 1 night in January 2018
      Great, Central Hotel”
      This is an excellent hotel, hidden just off Regent Street, two minutes' walk from Hamley's toy shop and Carnaby Street (not no like it was in the 60's - sadly!) and three minutes' walk to the London Palladium. Great room with an extremely comfortable bed and well appointed en suite bathroom. Was very lucky to get an upgrade - much appreciated. Good breakfast. My only negative comment would be that I had booked "breakfast included" but was informed on going down that this only applied to the continental meal and that all other breakfasts would be charged at the full rate with no "allowance"permitted. Although I resolved this and had the breakfast I wanted without further charge, I do feel the booking information should have made this clear from the outset.
      Reviewed January 17, 2018
      8.4
      Excellent
      Hooi from Malaysia
      Solo traveler
      Standard Room
      Stayed 2 nights in July 2018
      Great Location”
      many restaurants and cafe around the area, close to shopping street.
      Reviewed August 20, 2018
      9.2
      Exceptional
      Matthew from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in August 2018
      Great hotel in the heart of the soho”
      Great staff small but great room. The decor is awesome. The restaurant on site is wonderful. The main thing is the great staff especially the host
      Reviewed August 11, 2018
      12345
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      Sanctum Soho Hotel
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      • Exceptional location
      • St. James's Park
      • Piccadilly Circus Tube Station is within 0.33 km