Sand & Sandals Desaru Beach Resort & Spa

Lot 2263, Jalan Desaru, Bandar Penawar, Johor, Malaysia., Desaru Beachfront, Desaru, Malaysia, 81930 - See map
Free Wi-Fi
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Sand & Sandals Desaru Beach Resort & Spa

"The room is luxurious complete with outdoor bathtub and garden."

Hussein - September 9, 2019
Deluxe Pool View Sand & Sandals Desaru Beach Resort & Spa
Lobby Sand & Sandals Desaru Beach Resort & Spa
Interior view Sand & Sandals Desaru Beach Resort & Spa
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
See map
Nearby landmarks
Sand & Sandals Resort & Spa 150 m
Fisherman Museum (Muzium Nelayan) 220 m
Tunamaya Beach & Spa Resort 700 m
Desaru Beach 2.02 km
Sebana Golf Resort 2.35 km
Tanjung Lompat 2.52 km
Desaru Coast Adventure Waterpark 2.9 km
The Els Club Desaru Coast - Ocean Course 4.2 km
Tanjung Balau Beach 5.73 km
Tanjung Balau Park 5.97 km
8.1

Excellent

Location rating score

Excellent location

This property is in high demand!

5 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Desaru every 12 minutes on Agoda.com
Value for money7.3
Location rating8.1

Rooms available at Sand & Sandals Desaru Beach Resort & Spa

Suite
Suite
...
  • Room size: 85 m²/915 ft²
  • Beach view
  • 1 king bed
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Superior Room
Superior Room
...
  • Room size: 55 m²/592 ft²
  • Nature view
  • 2 single beds
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Couple Suite
Couple Suite
...
  • Room size: 85 m²/915 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Garden View
Deluxe Garden View
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
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Family Suite Pool View
Family Suite Pool View
...
  • Room size: 85 m²/915 ft²
  • Pool view
  • 2 single beds & 1 king bed
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Deluxe Pool View
Deluxe Pool View
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
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Deluxe Room with Private Pool
Deluxe Room with Private Pool
...
  • Room size: 55 m²/592 ft²
  • Beach view
  • 1 king bed
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Family Suite Garden View
Family Suite Garden View
...
  • Room size: 85 m²/915 ft²
  • Garden view
  • 2 single beds & 1 king bed
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Romantic Deluxe with Private Pool
Romantic Deluxe with Private Pool
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
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Premium Deluxe Garden View
Premium Deluxe Garden View
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Sand & Sandals Desaru Beach Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. Parking is free for guests. If you're looking for an easy way to get around Desaru with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Sand & Sandals Desaru Beach Resort & Spa?

Wake up to a great buffet breakfast at Sand & Sandals Desaru Beach Resort & Spa.

What are my dining options at Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sand & Sandals Desaru Beach Resort & Spa?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Sand & Sandals Desaru Beach Resort & Spa. Small or intimate events like honeymoons can also be accomodated. In-house planning service is offered to help your event go smoothly.

Can business events be hosted at Sand & Sandals Desaru Beach Resort & Spa?

On-site venues and convenient event services make Sand & Sandals Desaru Beach Resort & Spa an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 630 people.

What is the smoking policy at Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Sand & Sandals Desaru Beach Resort & Spa

  • 9.6
    Exceptional

    "Thank you for giving me room with very nice view."

    Farahin

    |

    January 3, 2020

  • 7.6
    Very good
    Spaciousness

    "Spacious and pleasant site with beach."

    Su

    |

    January 3, 2020

  • 8.0
    Very good
    Spaciousness

    "The room is spacious with superb view."

    Mohd

    |

    February 17, 2020

Property ranking|Compared to 120 Desaru properties
See all rankings
Review score - United States
7.9/10
Room size
65 sqm.
Cheapest price score
Couples review score
7.4/10
Better than
99
%
of Desaru properties
Bigger than
97
%
of Desaru properties
Better than
88
%
of Desaru properties
Better than
87
%
of Desaru properties
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Overall rating:
7.6
Very good
3,075 reviews
Cleanliness
7.3
Facilities
7.6
Location
8.1
Read all reviews >
What travelers say they love:
Really cosy new hotel with spacious morlderm room design.
Tricia from Malaysia
Couple
More about Sand & Sandals Desaru Beach Resort & Spa

More about Sand & Sandals Desaru Beach Resort & Spa

Sand and Sandals welcomes you to explore the rich spirit of the white-sand beach, dazzling sunlight, sparkling seas that embraces the identity in senses.

Sand & Sandals provides the ultimate gateway for couples where they get to relax and enjoy the “me” time. Our resort offer a string of romantic and memorable retreats, family reunion, dream beach wedding, memorable anniversaries, blissful honeymoon, to boundless work and relax at one go and more.

“Exotic Escape Within Reach” features a destination that we could luxuriate and indulge where it’s easily reach. Moreover, our resort houses the team’s spirit with passion and commitment to provide consistent personalized service to all its guests. We build memorable experiences as an irreplaceable piece as every guest is.

Unlock the mystery of a wide range of dining experiences with Sand & Sandals. Enjoy a fascinating menu ranging from authentic Thai and Asian cuisine to modern Western delights in a cozy & relax ambiance. Enhance the good moment with a refreshing drink at our beach bar, lounging poolside with Jacuzzi, or waft into our Safari Bar circular lounge seating area in the middle of the mini dessert that provides a terrific place to sit and have a chat.

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Most talked about facilities

Breakfast
159 mentions
Swimming Pool
118 mentions
Housekeeping
92 mentions
Beach
76 mentions

What they offer

9.2
Exceptional

"Recommended for couples for a quick romantic getaway."

Shahanas

|

July 16, 2019

View all reviews
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Food and dining

Breakfast options

Continental

Restaurants on site

Fortune Kitchen
Cuisine:Cantonese
Menu:Buffet
Shiokaze Teppan
Cuisine:Japanese
Menu:Buffet
Spices & Herbs
Cuisine:Asian, Indian, Malaysian
Menu:Buffet
Beach Hut Bistro
Cuisine:International
Menu:Buffet
The Sunken Bar
Cuisine:International
Menu:Buffet
Snuk Thai Street BBQ
Cuisine:Thai
Menu:Buffet

Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sand & Sandals Desaru Beach Resort & Spa from real guests

Provided by verified guests of Agoda
Agoda Reviews (3075)Booking.com Reviews (1293)
7.6
/
10
Cleanliness7.3
Facilities7.6
Location8.1
Service7.5
Value for money7.3
High score for Desaru
Rating
9+ Exceptional (286)
8-9 Excellent (152)
7-8 Very Good (370)
6-7 Good (138)
<6 Below Expectation (378)
Time of the year
Mar - May (352)
Jun - Aug (379)
Sep - Nov (276)
Dec - Feb (317)
Don't miss out!Users are booking a place in Desaru every 12 minutes on Agoda.com
All guests (3075)
All room types
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Show reviews that mention 

Showing 1324 verified guest comments
12345
9.2
Exceptional
maysian from Singapore
Couple
Superior Room
Stayed 1 night in September 2019

24 Hour Vacay and this was the right spot!”

I was looking to take a very quick vacay where everything would be cared for from food, drinks and didn't plan on leaving the resort. I just wanted a nice quick escape from the Haze and city life - where I could read my book and enjoy the ocean. Sand & Sandals resort was perfect. The room is spacious and comfortable, with a large balcony. The resort seemed to be popular with families and kids by the pool, I never felt disturbed and there was enough space to find many hideaways from the crowd. The one thing I would suggest is for the resort to offer shuttle buses to different destinations as there is not GRAB in Desaru and the local taxis are a bit of a rip off. Finally my fiance left his glasses at the resort, and the staff kindly searched for it, and will now be mailing it to us - going the extra mile. (Thank you to Amin at the concierge - give this man a promotion!) Thanks Sands staff! I had a great time and feel refreshed.

Reviewed September 23, 2019
8.8
Excellent
Ying from Singapore
Family with young children
Superior Room
Stayed 1 night in August 2019

Great Place After Screw Up @ Lotus”

This resort was a last minute booking by middle agent due to the first booking at lotus resort screw up just a couple of days before check in. The S&S resort is located within/along the desaru coast similarly to all the other resorts. Room: Large, clean, spacious and bathroom amenities. Toilet: Clean, spacious with heater. Service: Most are able to communicate in English. Though if peak period their manpower might not handle, just wait awhile. Pool: Just nice, provided heated/warm pool towel, clean pool, pool bar service available (drinks and snacks). Recommend the fried chicken. Beach: Not recommend to swim due to large wave. Generally clean and safe to play on the sand. Security: Safe and secure, feel very safe and sound when staying and parking within the resort. Restaurant: Had the Japanese food for dinner, took awhile but overall was very satisfied with service and quality of food for the price paid. Morning breakfast was standard international buffet.

Reviewed August 14, 2019
8.0
Excellent
MICHELLE from Philippines
Family with young children
Deluxe Garden View
Stayed 2 nights in April 2017

Awesome! ”

Our (big) group's first out-of-SG trip and we really enjoy it! We booked three deluxe rooms for three families with kids and we were amazed how big the rooms were! The kids have more than enough space to run around. I personally like the long stretch of beach shoreline. Foods were okay, only the room service is a bit slow. Glad that they put up kids play room, the kids had a blast! And yeah, the Thai restaurant is highly recommended! Tried the massage as well, and with a bit of improvement, everything will be perfect. Overall, we had a great stay! Thank you Sand & Sandals Desaru Beach Resort & Spa! :)

Reviewed May 23, 2017
9.2
Exceptional
BoonLiang from Malaysia
Group
Superior Room
Stayed 1 night in December 2020

Our great family memory hotel”

This hotel has been changed name or owners so many times for the past 30 years. Each of the change make this place become better. We have been in this hotel for our family small getaway since 1995. We have great memory of our family fun time in this hotel. Now that all our children are grown up and away from us for their own future, we hope this place can continue to be our weekend getaway for me and my lovely wife to cure our loneliness. Keep up the good job Sand & Sandals Desaru!

Reviewed January 24, 2021
8.8
Excellent
Raha from Malaysia
Couple
Deluxe Sea View
Stayed 2 nights in December 2020

A Very Nice Resort”

Staying 3 days 2 nights in a Seaview room, it's quite a nice place to stay. The room is clean, staff is helpful and the hotel surrounding is beautiful. Though, Desaru is quite an outskirt area from JB town yet you can find all that you need from the small town near by. Unless you are a city hunter, this lil sanctuary is quite a place to enjoy serenity. Nonetheless, you can still drive approximate an hour and a half, journey by car if you feel like exploring JB! If you plan just to enjoy the sand and the pool, especially if you have small kids, this place is heaven as the pool is huge! Will definitely consider this resort again whenever i choose to spend time in Desaru in the future.

Reviewed December 28, 2020
9.2
Exceptional
Jaclyn from Singapore
Family with young children
Deluxe Garden View
Stayed 3 nights in March 2019

Great place for a quick vacation and visit to the water park”

Good: 1. Resort is fairly new (opened Oct/18), so still looks good and everything works. 2. Location is great - 5min drive from the new Desaru Coast Adventure water park, beach is beautiful (but seas are rough from Nov-Mar). 3. Rooms are huge - we had a deluxe that was big enough for 2 extra rollaways, so a family of 4 would easily fit. Not great: 1. Food was very unremarkable and pricey. 2. Timeliness for check-in needs improvement - we arrived at 3:15pm and had to wait till 3:45pm for our first room (we booked 2 interconnecting rooms). The 2nd room wasn’t ready till dinner time. 3. Aircon in room 226 wasn’t working properly and couldn’t cool down the room well. We decided to leave the doors between the rooms open to let the cold air from 228 flow over.

Reviewed March 22, 2019
9.2
Exceptional
LESLIE from Singapore
Family with young children
Family Suite Pool View
Stayed 2 nights in March 2018

Best hotel in Desaru (currently)”

What a nice remake of the old Pulai Desaru! The rooms are comfortable, tastefully furnished, facilities are upgraded, beach is clean. The environment is peaceful and pleasant. Only the F&B needs work. Breakfast completely lacks class, quality, selection and taste. The management should take a trip to one of the decent resorts in Phuket to see just how a hotel breakfast should be done. The carpark is completey exposed as there are no trees for shade or any covered area for parking so you will have to contend with getting into a sweltering hot vehicle.

Reviewed March 17, 2018
10.0
Exceptional
Jon from Malaysia
Family with young children
Premium Deluxe Garden View
Stayed 2 nights in December 2020

Great for a family vacation”

Had a great stay at Sand & Sandals. The Premium Deluxe Garden view room was spacious and clean. It has a little backyard with a swing that is accessible to the pools which was nice and convenient. The resort was under-staffed due to the Covid Conditional Movement Control Order but the resort staff really did their best to accommodate everyone. Do give them a break during this unusual time. We did not venture out so we had our meals in the resort are were pleasantly surprised but how good the food was. Everything we ordered was great but the chicken nuggets I ordered for my 3 year old deserves a shout out. It was made from scratch and was very tasty. A pool bar at a resort is always a plus point for me but their pool bar overlooking the sea deserves 2 points. Overall great experience and will definitely be going back.

Reviewed January 04, 2021
9.2
Exceptional
Saiful from Singapore
Family with young children
Superior Room
Stayed 2 nights in December 2018

One of the best short holiday”

Driving up to desaru was about an hours drive from JB central, view was great. The hotel room was spacious, accommodation was good with a good range of morning breakfast spread, swimming pool is okay, 'Live band ' daily was good, about 10mins drive to the main shops with lots of foods, groceries and stuffs. However, Wifi was out of range by the time reach the room, we had to go to lobby area to get connected, the sea sports was suspended due to the high waves but is still available on the next resort. Alot of nice attractions around but be prepared to drive, like the seafood, a must try restaurant.

Reviewed December 23, 2018
9.6
Exceptional
Jonathan from Singapore
Family with young children
Superior Room
Stayed 2 nights in October 2017

Our 2nd trip to Desaru”

This is our 2nd time to Desaru and we insist to stay back Sand and sandle as environment is clean and relaxing. With a spacious 55m2 room, having my kid jump and run around wasnt much of a hazard. Quiet place to lay back and enjoy our staycation. The only disappointing factor is the internet wireless speed and coverage wasnt sufficient.. maybe it is trying to encourage us to enjoy the natural environment more then using our mobile...

Reviewed November 02, 2017
8.8
Excellent
HALIMAH from Singapore
Group
Superior Room
Stayed 2 nights in September 2018

Schoolmates Family Trip”

Sand & Sandals Resort TerBaik.Luving the room..ambience..Great Pool..Great food.Staffs are frontdesk staffs friendly n helpful.(Mastura).We book 3 Twin Rooms...at the last minute we book another King size bed wth a PTE Pool. i need to share my Feedback here.Our Jacuzzi pool not working..Fan not wrking..been calling ur room service for ur Maintenance staff ..but nobody turn up to check on this.Called 3 time,the last staff(Ika)noted that was my third call requesting for ur Maintenance staff ..but nobody turnup.Please look into this..we want ur service to be better especially our booked room is not cheap.Faulty jacuzzi n fan are unacceptable .Please have a thoughts for ur Guests.Appreciates for your futures great services in the near future.Thank u,Mdm Halimah.

Reviewed October 01, 2018

Dear Cik Halimah, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. With regards, Gavin Yew General Manager

Responded October 07, 2018
Sand & Sandals Desaru Beach Resort & Spa
10.0
Exceptional
Ita from Singapore
Couple
Deluxe Garden View
Stayed 1 night in September 2018

Perfect Stay”

Our umpteenth visit to this newly renovated resort. Our room was upgraded in conjunction with our wedding anniversary. The Couple Duplex unit was very spacious with great view. Breakfast buffet spread was good and we had a very memorable stay. Definitely our hotel of choice whenever we are in Desaru. Thank you for the hospitality and keep up the good work!

Reviewed September 12, 2018

Dear Cik Ita, I am truly delighted to note of your perfect score review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Sand & Sandals experience. Thank you & warm regards, Gavin Yew General Manager

Responded September 16, 2018
Sand & Sandals Desaru Beach Resort & Spa
9.2
Exceptional
nur from Malaysia
Family with young children
Deluxe Garden View
Stayed 2 nights in June 2019

NIce hotel”

The hotel is nice. The pool is great but the slide area is deep, please do not let go of your child if they did not know how to swim. Cons: Everywhere is far here. You can't even get a Grab from this area. Public Transport is a hassle. They should prepare a shuttle for the hotel to Desaru Waterpark as i can say that most people stay here to get to the Desaru Adventure Coast.

Reviewed August 30, 2019
7.6
Very good
Ba from Myanmar
Group
Superior Room
Stayed 1 night in March 2019

Early Checkin”

I frequently come to Desaru, once or twice a year. Almost all the time, I stay at Sand and Sandals. which was called other names before. Here are my feedback: 1) When I asked for an early check-in, somehow I get this impression that the duty manager purposely did not give me the room although his staff asked him. 2) I also noticed that the staff had to wait until the Duty Manager came to the hotel to ask him this question. Not sure why there was no Duty Manager at that time or why he could not have made a phone call. 3) The Gym air-con was too low and the remote control was no where to be found. 4) In my booking, I asked for an extra bed but it was not put in. They put it in only after I called but they charged me extra which I had to tell them to cancel me. Seems the management is poor. Having said all of the above, I will still stay at this hotel because it is still the best in Desaru in my opinion.

Reviewed March 27, 2019
9.2
Exceptional
Tan from Malaysia
Family with teens
Superior Room
Stayed 1 night in January 2018

Great place to wind down”

We're a family of 4 and though there isn't much around Desaru town but the hotel was great to enjoy and relax. It was probably off peak season and we probably have the whole place to ourselves. Plenty of restaurants and cafes , beach was great, room was big and suits us well. We had 2 rooms. Unfortunately it was just a 1 night stay. Would definitely make a return trip.

Reviewed April 25, 2018
9.2
Exceptional
Jemima from Singapore
Family with young children
Family Suite Garden View
Stayed 2 nights in October 2018

Don't fear the bad reviews”

We booked this hotel despite the bad reviews (which honestly scared us) but we had a really great stay. We drove up, didn't arrive too early as the check-in time was 3pm (we were showed our rooms immediately with no issues). The actual room was true to the photos, and was clean and spacious. We didn't dine at any of the restaurants in the hotel and we see that many of the bad reviews were about the service. If you drive up, drive out to eat! Hotel breakfast was sufficient though nothing mind-blowing, and we went down at about 9.30am with still plenty left to eat. We loved that this hotel has direct beach access, great facilities (the arcade and toddler playroom were a hit) and 24-hour room service. The only downside, if one, was that the air conditioning was extremely noisy even when fan speed was set to low. We traveled with a 5-year-old and 6-year-old, and both kids had a blast and were sad to depart. This resort is a 5-minute drive from the new Adventure Waterpark. We'll be back!

Reviewed October 29, 2018
10.0
Exceptional
Omar from Singapore
Couple
Superior Room
Stayed 1 night in July 2019

Quick escape and staycation”

The hotel is good nice, and by far, personal opinion the best to me. Great space of room, nice spacious swimming pool. Breakfast was decent and nice with good range. Front desk was nice and helpful, very friendly as well. I am a frequent visitor to Desaru as I love the beach there. Certainly, I will be going back to this hotel hereafter.

Reviewed July 30, 2019
8.8
Excellent
LAVANEA from Malaysia
Family with young children
Superior Room
Stayed 1 night in March 2019

Good stay!!!”

If you are looking for an affordable hotel with good facilities and friendly staffs you should consider sand & sandals. Nice to stroll by the beach at night as it was nicely lit and there were plenty of hammocks and swings to sit n relax. Overall we had a great time staying there n looking forward to come again. I would like to thank the staffs for delivering the cake on time (exactly at 12am) for my hubby's bday. Thank you sand and sandals !!!

Reviewed March 26, 2019
9.6
Exceptional
Lee from Malaysia
Couple
Deluxe Garden View
Stayed 2 nights in September 2017

Awesome Getaway Trip”

Had an awesome getaway trip at newly renovated resort in Desaru just only lesser than one hour boat and road ride away from Singapore! Staffs are friendly and helpful. Breakfast variety is good, the only dissapointment is the flies issues in restaurant. Hope it is solved during our next visit!

Reviewed September 26, 2017
8.0
Excellent
Farhan from Singapore
Family with young children
Deluxe Garden View
Stayed 2 nights in July 2019

Pleasant stay”

Pleasant stay, with direct access to the beach. Children's play room provided to keep kids occupied. Ample parking space provided for guests. Friendly staff and good service. Really enjoyed our stay and will definitely consider Sand & Sandals the next time we're in Desaru.

Reviewed July 11, 2019
12345
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