Sand Sea Resort
Sand Sea Resort
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"Hotel staff were courteous and helpful."

Wilson

|

May 5, 2018

Deluxe Air Conditioning Bungalow - Room plan Sand Sea Resort
Deluxe Air Conditioning Bungalow - Room plan
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Lobby Sand Sea Resort
Lobby
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Exterior view Sand Sea Resort
Exterior view
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Reception Sand Sea Resort
Reception
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See map Sand Sea Resort
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Exceptional
Location
9.0
See all 36 photos Sand Sea Resort
See all 36 photos
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Sand Sea Resort

Exceptional location
- 20 meters to the beach
- What's nearby?
Very good
From 2395 reviewsSee what guests said
7.8
/
10
Very good cleanliness
7.9
Value for money7.5
Distance to city center18. Km
Location rating9.0
Nearest airportKrabi International Airport (KBV)
Distance to airport18.1 km
  • Airport transfer

  • 20 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Junior Suite
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed
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Grand Deluxe King Bed
Grand Deluxe King Bed
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 double bed
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Superior Bungalow
Superior Bungalow
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 double bed
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Junior Suite Cottage
Junior Suite Cottage
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 double bed
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Deluxe Air Conditioning Bungalow
Deluxe Air Conditioning Bungalow
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
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Double Grand Deluxe
Double Grand Deluxe
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
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Grand Deluxe Building with Breakfast (Package - Min.5 Nights)
Grand Deluxe Building with Breakfast (Package - Min.5 Nights)
...
  • Balcony/terrace
  • Shower and bathtub
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Double Superior
Double Superior
...
  • Balcony/terrace
  • Shower and bathtub
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Deluxe A/C Bungalow with Breakfast (Package - Min. 5 Nights)
Deluxe A/C Bungalow with Breakfast (Package - Min. 5 Nights)
...
  • Balcony/terrace
  • Shower
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What people love about the property

  • "Breakfast pretty darn good also ."

    mal

    |

    June 8, 2017

  • "Beach was nice and view was fantastic."

    Shei W.

    |

    June 7, 2017

  • "Overall a remarkable experience."

    JESUS

    |

    May 8, 2017

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More about Sand Sea Resort

More about Sand Sea Resort

"Excellent location on the west Railay beach."

Stephen

|

July 18, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Best hotel and value for money on west Railay."

Vhara

|

October 8, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

To reach the property, a compulsory boat transfer needs to be arranged. Kindly contact the property for more details.

Real reviews from real guests

Agoda Reviews (2395)Booking.com Reviews (2316)
7.8
/
10
Cleanliness7.9
Facilities7.6
Location9.0
Room comfort and quality7.8
Service7.3
Value for money7.5
Provided by verified guests of Agoda
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Showing 2217 verified guest comments
12345
9.2
Exceptional
Nicole from United States
Family with young children
Grand Deluxe King Bed
Stayed 3 nights in September 2018
Great location for a great price ”
The beach front location is wonderful. Close to everything, from kayak rentals to snacks and lunch spots. Great to have the pool, as well. Would absolutely stay here again.
Reviewed October 25, 2018
10.0
Exceptional
Ma from United Arab Emirates
Group
Double Or Twin Deluxe
Stayed 5 nights in October 2018
Exceptional”
everything was great!!!...really accomodating and friendly staff...
Reviewed October 17, 2018
6.0
Tona from Australia
Couple
Grand Deluxe King Bed
Stayed 2 nights in September 2018
Average, there are better places to stay.”
Looking at the reviews, I don’t think it’s rude service but cultural differences and language barrier. It’s almost like it’s only been recently developed in comparison to other province of Krabi therefore customer service is non existence nor ( majority) of staff understand the English language making them sound rude/lacking of communication. The ocean view pool was getting renovated, the place was a mess under construction with drilling and cement pavements, it was ten days behind. It would have been nice to be informed but they said there was a second pool. It was dirty and murky so we’ve given it a skip for the beach. Give it another 2 years after renovation and adequate staff customer service training and this hotel will be top notch. Breakfast was average. For those that love pork and an alcohol beverage or two, none of the above. Pro’s- Krabi holds the best sunsets I’ve ever seen! This hotel is prime location. Rooms in the new section is spacious and nice.
Reviewed September 24, 2018
6.4
Good
Eunice
Couple
Grand Deluxe King Bed
Stayed 3 nights in September 2018
Very disappointed with the staffs.”
This is my second time in krabi and I bring along my partner to see how beatiful this island but the Sand Sea Resort lost its beauty because of their staffs. 1. When we arrived, proper introduction of the hotel facilities was not done by the front desk. 2. On the breakfast area, no one will even greeted you when you arrive at the restaurant and staffs talking in their own language and laughing infront of me(such a very bad habit). 3. When I asked for wifi password at the fromt desk(as no one inform us about it) the front desk staff just took my phone and asked me(in a high tone voice) if I’m staying here. Should have been proper if he just write it down and give it to me as when my phone didn’t work on the password he used then he gave me the paper stated the password. 4. Lastly is the mini mart beside the pool. You will see that in this area, you have 1 cashier and two other women behind her “sleeping”. I just asked the woman today what is written in the food packaging as I cant read thai words. And to my surprise she responded to me “look at the picture, just look at the picture” if I know how to read the thai words I would not ask for her help. To the Resort General Manager, I hope you take this seriously as your staffs are not properly well trained to work in a hospitality industry. Were not looking for a 5*star service but you should open your eyes and know how the service in your resort dropped to “0”.
Reviewed September 24, 2018
3.2
Matt from United States
Solo traveler
Grand Deluxe King Bed
Stayed 1 night in September 2018
Terrible”
I stayed in 3 different places in Railay, so I got around the area a lot, and all I will say is these people are the most unfriendly group I've encountered. Just a quick highlight...I was told at 10:05 AM that I could not have a cup of coffee because breakfast was only served until 10. Yeah. P.S. Also, they fail to mention that they are the only hotel in all of Railay that does not serve alcohol...
Reviewed September 07, 2018
9.2
Exceptional
Cody from United States
Solo traveler
Grand Deluxe King Bed
Stayed 3 nights in September 2018
Great, quiet place”
You could not do much better in terms of location. My room was fantastic and the breakfast buffet exceptional.
Reviewed September 06, 2018
7.6
Very good
Siew from Malaysia
Family with young children
Grand Deluxe King Bed
Stayed 1 night in August 2018
Very good”
The beach is located in front of the resort. The swimming pool is nice and having kid pool. The grand deluxe king bed room is clean , big and comfort. The bed is very big and seems like bigger than king size bed. The bathroom have another door facing the bed which can be opened. We can relax on the bed while look after children playing inside bath tub. The cons of hotel is not much thing can do if outside is raining. The first day we went there was raining and we had nothing to do in the resort but just staying in the room. If there is indoor kid club perhaps we can bring our kid play there. Luckily there is big bath tub and our kid just play inside bath tub when raining.
Reviewed August 27, 2018
8.4
Excellent
Wang from Singapore
Couple
Grand Deluxe King Bed
Stayed 2 nights in August 2018
Location location location! ”
It was amazing having breakfast by the beach! Walkable to the beach and also the bustling walking street :)
Reviewed August 27, 2018
4.8
James from United States
Solo traveler
Grand Deluxe King Bed
Stayed 2 nights in August 2018
Disappointing”
The transfer from the airport provided by the hotel website was 4 times the regular cost. The staff could not understand English well on the phone or at reception. I complained several times about security issues with the room and was ignored each time. The website offered breakfast with the room but for some reason because I booked on Agoda they refused to include breakfast even after serious complaining and threats to write this review.
Reviewed August 24, 2018
4.0
Leeann
Couple
Deluxe Air Conditioning Bungalow
Stayed 1 night in June 2018
Cockroach ”
Cockroach in room. Go next door, the facility and room is much nicer.
Reviewed June 21, 2018
7.2
Very good
anna from United States
Couple
Deluxe Air Conditioning Bungalow
Stayed 2 nights in June 2018
Very good”
When we called for transportation at the dock the driver said he was there but no one ever came for us. We had to carry all of our luggage back to the car park.
Reviewed June 10, 2018
5.2
Kayli from United States
Couple
Deluxe Air Conditioning Bungalow
Stayed 1 night in May 2018
Not that great”
It smells like a sewer and our bathroom sink wouldn’t drain. There are a lot of mosquitos. I would spend a little more money and go down the beach to another spot if you can afford it
Reviewed June 05, 2018
5.6
Todd from Canada
Couple
Grand Deluxe King Bed
Stayed 2 nights in May 2018
A poor use of the word luxury”
We booked this hotel for $87 which was 92% off the original price. Not sure how they calculate the original price on Agoda, but there is no way in h*ll this place is worth $1100/night. The room was nice, but a complete waste of space. The floor had more cushion than the bed so you're better off sleeping on a towel on the floor. The pros of this hotel would be the pool, the proximity to the beach(although our "beach view" room was at the back of their property), the shower, and the mirror. The staff looked miserable so obviously the $1100 room cost isn't going to their wages. The free breakfast was a good variety but poor quality in every way. Plenty of feral cats and dogs roaming the restaurant in case you're in need of some rabies on your lap. Just gross. My one suggestion for Railay would be to rent a kayak and get out of Railay.
Reviewed May 21, 2018
7.6
Very good
Paul from United Kingdom
Couple
Deluxe Air Conditioning Bungalow
Stayed 2 nights in May 2018
Great Location”
This is no frills but brilliant value option in a great location on Railay West. Views from rear pool with mountains in background are superb.
Reviewed May 19, 2018
5.6
Delight from United States
Couple
Deluxe Air Conditioning Bungalow
Stayed 2 nights in May 2018
Above average”
My husband and I are usually attracted to out of the way, unique places. This was that, some years ago. Now it is in an overbuilt, crowded area. Somewhat a disappointment although certainly not bad. Can't keep a jewel private forever! It was clean. The back pool area was quiet and pleasant. The front pool and beach were crowded. The long tailed fishing boats made a racket in the harbor. The breakfast was an adequate buffet style. The staff kept separate, but was friendly enough. Our shower hot water was intermittent. The grounds are lush and beautiful, and well kept.
Reviewed May 06, 2018
8.8
Excellent
Wilson from Malaysia
Couple
Grand Deluxe King Bed
Stayed 4 nights in April 2018
Honeymoon ”
It was a great stay at sand sea. The hotel is strategically located just right next to the beach. Other than the ants that were in the room, everything was fine. Hotel staff were courteous and helpful. Would definitely come back for my next trip.
Reviewed May 05, 2018
9.6
Exceptional
CECILE from France
Family with young children
Deluxe Air Conditioning Bungalow
Stayed 1 night in April 2018
Very nice location, hotel and helpful staff”
1 night stay only but appreciated very much it for the location in the heart of Railay, the nice beach and pool. The staff was very nice and helpful. You feel relax immediately!
Reviewed April 29, 2018
2.0
Della from United Kingdom
Couple
Deluxe Air Conditioning Bungalow
Stayed 2 nights in March 2018
Worst place we stayed at in Thailand ”
Awful hotel. Staff were certainly not from the land of smiles. Shop staff were very rude and unhelpful. The only helpful person was the man who took our bags to our room. Had awful smell all around the property. Room was in need of upgrade. Broken lights fixed with tape, shower fittings nearly falling off wall, furniture falling to bits. One pool was closed down for repairs and no sign of it re-opening. Hotel allowed the public to use the facilities so constantly busy. Breakfast was terrible, food left uncovered with flies everywhere. Beach and surrounding area was ugly compared to the other 7 islands we visited. We originally booked 4 nights but checked out after 2. If you want to visit Railay just go for the day. The surrounding bars-shops and tourist information centres treat you like you are a nuisance. It’s as though they have the tourists flocking to see Railay so don’t need to try. Awful place with rubbish all around Railay. Terrible and really not worth the hype.
Reviewed March 29, 2018
9.2
Exceptional
frank from Thailand
Couple
Junior Suite
Stayed 3 nights in March 2018
great location”
Sand sea was in the middle of one of the most gorgeous beach scapes I have ever seen. Just the location is worth the stay. The resort was nice and its facilities were good. restaurant had good food.
Reviewed March 26, 2018
8.8
Excellent
Marcela from Brazil
Couple
Deluxe Air Conditioning Bungalow
Stayed 1 night in March 2018
great resort”
it is a very nice resort! I loved staying there, except for the bathroom because was to simple and was not coherent with the rest of the hotel.
Reviewed March 24, 2018
12345
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