17 Feb 2019
Sunday
18 Feb 2019
Monday
2 adults
1 room
Sandakan Hotel
Block 83, 4th Ave, Town Centre, , Sandakan City Center, Sandakan, Malaysia, 90000
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Guest reviews
7.6
Very good
/10
(962 reviews)See what guests said
8.0
Very good"Convenient place and it is near the destination of my trip"
Joyce
-
November 28, 2018
7.9
Very good value for moneyRecommended by 95% of guests
Property highlights
280 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
This property is in high demand!Last booked 5 hours ago
Excellent
Location
8.0
See map
Excellent location
| Value for money | 7.9 |
| Distance to city center | 0 KM |
| Location rating | 8.0 |
| Nearest airport | Sandakan Airport (SDK) |
| Distance to airport | 8.8 km |
Select your room
Room photos and details
Deluxe Room
...
- Room size: 25.01 m²/269 ft²
- City view
- 2 single beds
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Room photos and details
Superior
...
- Room size: 19 m²/205 ft²
- Garden view
- 2 single beds
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Room photos and details
Junior Suite Room
...
- Room size: 39 m²/420 ft²
- City view
- 1 king bed
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Room photos and details
Deluxe Family
...
- Room size: 25 m²/269 ft²
- City view
- 2 double beds
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Room photos and details
Standard Single Room
...
- Room size: 17 m²/183 ft²
- Shower
- 1 single bed
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Room photos and details
Standard Room
...
- Room size: 17.86 m²/192 ft²
- Garden view
- 1 single bed
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Room photos and details
Deluxe Single
...
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Room photos and details
Luxury Room Shared Bed
...
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Have a question for Sandakan Hotel?
What people love about the property
- 8.0Very good
"Nice big room."
Nelson
|
January 9, 2019
- 9.2Exceptional
"Will stay here again if we travel to Sandakan."
NOR
|
December 26, 2018
- 8.8Excellent
"Staff was good and helpful, breakfast and room was nice."
FADIAH
|
November 18, 2018
Compare to other recommended properties
 Sandakan Hotel |  |  | Best value!  | |
| Guest rating | Very good 962 reviews 7.6 Location 8.0 | Very good 256 reviews 7.0 Location 6.5 | Very good 1693 reviews 7.6 Location 8.5 | Very good 1563 reviews 7.9 Location 7.9 |
| Neighborhood | Sandakan City Center | Sandakan City Center | Sandakan City Center | Sandakan City Center |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
8.4
Excellent"Clean room."
Nurul B.
|
January 8, 2019
An overview
Situated in the heart of Sandakan, Sandakan Hotel provides an ideal location for both business travelers and tourists alike. A highly recommended hotel, it provides excellent value of money, service, and location. Nestled in a pleasant location indeed, they offer easy access to the central business district, government office, and popular tourist attractions. Boasting 105 rooms with 14 luxurious suites, this property is focused on providing convenience to their clients with its modern amenities. They feature air conditioned rooms, colored satellite TV, a hair dryer, an IDD telephone, in-room safe, mini bar, non smoking rooms, private bath or shower, in-house laundry service, currency exchange, and interconnecting rooms. Apart from its splendid location, value of money, and modern amenities, Sandakan Hotel ensures a flawless stay with their excellent hospitality.
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What they offer
7.6
Very good"This hotel provide a very good facilities, the staffs are ve..."
Ammar
|
November 12, 2018
Languages spoken
- English
- Chinese [Mandarin]
- Chinese [Cantonese]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Spa
- Tours
Dining, drinking, and snacking
- Coffee shop
- Restaurants
- kitchen
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Luggage storage
- Daily housekeeping
- Laundromat
- Safety deposit boxes
- Doorman
- Laundry service
- Smoking area
For the kids
- Family room
- Kids club
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Car park [free of charge]
- Car park [on-site]
- Taxi service
- Car park [nearby]
- Rental car
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Nearest essentials
Airports
Sandakan Airport (SDK)
8.8 km
Lahad Datu Airport (LDU)
92.8 km
Public transportation
Labuk Bus Station
280 m
Hospital or clinic
Hospital Duchess of Kent
2.6 km
Shopping
Harbour Mall Sandakan
350 m
Convenience store
7 Eleven
120 m
Cash withdrawal
ATM
70 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-10 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 11 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 0 KM
Travel time to airport (minutes): 20
Extras
Daily Internet/Wi-Fi fee: 0 MYR
The property
Non-smoking rooms/floors: Yes
Number of floors: 9
Number of restaurants: 2
Number of rooms : 105
Room voltage: 220
Year property opened: 1998
Parking
Daily parking fee: 0 MYR
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (962)Booking.com Reviews (549)
7.6
/
10
Very good
Provided by verified guests of 
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All guests (962)
All room types
Show reviews that mention
Showing 628 verified guest comments
12345
10.0
Exceptional
OI from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in February 2019
Excellent hotel. WORTH FOR MONEY ”
Left out my watch in the room during check out . The staff found out and returned it to me immediately. The hotel is clean and comfortable. Breakfast is good. Knowing that we are family they arrange the rooms with connecting door.. Tqsm we will come back again.
Reviewed February 13, 2019
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8.4
Excellent
Chinmay
Couple
Superior
Stayed 1 night in December 2018
One of the best buffet breakfast spreads in Malaysia”
Pros
- Spacious rooms with comfortable beds
- Generous breakfast buffet spread, with egg, crepes and waffles live counters. Decent options for vegetarians as well
- Car park available behind the hotel complex, on an otherwise crowded and cramped street
- Great location. Walking distance from waterfront area. Lots of local eateries and bakeries nearby!
- We ended up coming back to their restaurant for breakfast buffet, the day after checking out.
Cons
- There were no porters available later in the evening when we checked in
Reviewed January 27, 2019
Thank you for choosing Hotel Sandakan, we are appreciate your comment, and will improve our services.
Responded January 28, 2019
Sandakan Hotel
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8.8
Excellent
Roslan from Singapore
Couple
Superior
Stayed 1 night in January 2019
Good”
Hotel is located at the city centre, about 5min walk to the mall and market near the waterfront. Nice breakfast. Friendly staffs. Many eating outlets nearby. Easy to get Grab to travel to other places.
Reviewed January 26, 2019
Thank you for choosing Hotel Sandakan. We are very appriciated your comment.
Responded January 27, 2019
Sandakan Hotel
Did you find this review helpful?|
9.6
Exceptional
Yen from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in November 2018
Near to town and value for money”
Even this hotel is quite old but the room is very clean and spaces. The water pressure is good and very near to town which 5mins walking distance to the wet market / harbour. Breakfast was good and provide free parking. Will definitely stay again.
Reviewed November 12, 2018
Thank you for your comment, we are appreciate your feedback.
Responded December 17, 2018
Sandakan Hotel
Did you find this review helpful?|
8.0
Excellent
Sow from Malaysia
Couple
Junior Suite Room
Stayed 3 nights in October 2018
Convenient and centrally located”
Located in downtown, walking distance to eateries, shops and the central market (pasar umum). All hotel staff we met was courteous and friendly. The hotel is well kept, the room we stayed is big, clean and comfortable. We enjoyed our stay in this hotel.
Reviewed October 09, 2018
Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care
Responded October 16, 2018
Sandakan Hotel
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8.0
Excellent
Aldina from Malaysia
Group
Deluxe Family
Stayed 2 nights in August 2018
Overall good”
Hotel just nice to stay , location also good you can get what you want . Staff also friendly and helpful. Room also very comfy and clean . Easy to go anywhere , Shop and restaurant very nearby. You can go to KFC , McD , Sandakan Mall, if you want to buy simple clothes also just next to the hotel . Indian Restaurant also in front the hotel .
Reviewed August 21, 2018
Thank you, it our pleasure.
Responded August 29, 2018
Sandakan Hotel
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8.4
Excellent
Aldina from Malaysia
Group
Junior Suite Room
Stayed 1 night in August 2018
Overall was good”
The lady staff help us to check in is very friendly she even upgrade our room to junior suite room . Location was good easy to find parking , nearby restaurant, mall and etc . Room was so large if you choose junior suite room . For family better choose junior suite room ., you can add on bed for 74.00 per night more comfortable your kids can play inside the room . The washroom also very big . Fully recommended for traveller who like to visit sandakan . This hotel also provide in house tour .breakfast just nice since we also don’t really very particular on food selections .
Reviewed August 21, 2018
Thank you, it our pleasure.
Responded August 29, 2018
Sandakan Hotel
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9.6
Exceptional
Khaw from Malaysia
Couple
Superior
Stayed 1 night in July 2018
Wonderful stay”
We were very happy with the stay here. We initially booked for only a night but we ended up extending our stay to three nights. Rooms are clean and very comfortable. Hot water pressure is excellent. Furnishing is old but it was fine. Within walking distance to shops in the old town. Would definitely return in the future.
Reviewed July 05, 2018
It is great to hear that you enjoyed staying with us. Looking forward to see you again!
Responded July 11, 2018
Sandakan Hotel
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7.6
Very good
Richard from United Kingdom
Solo traveler
Superior
Stayed 2 nights in September 2018
A dated but comfortable enough hotel”
Located at the back of the series of streets from the seafront its about a 5 minute walk to the waterfront and the (few) attractions Sandakan has to offer.
The hotel itself is clean although has a very dated feel to the rooms with all the 1980s gadgets you can image from an old rotary style telephone to a huge CRT analogue TV and carpets. The rooms are still large and comfortable though. Staff friendly and helpful.
Reviewed October 31, 2018
Thank you very much for your review of your recent stay at our hotel. You may see the different as we are going to do room refurbishment very soon!
Responded November 08, 2018
Sandakan Hotel
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10.0
Exceptional
ng from Malaysia
Solo traveler
Superior
Stayed 3 nights in September 2018
The staffs are politely and patient ”
The hotel is renovation so that is looked new and comfortable. The locate is at the uptown so we can walk the nearest shop. The hotel also prepared breakfast. The cost of hotel is reasonable. We were happy to stay at there.
Reviewed September 27, 2018
Thank you for choosing Hotel Sandakan.
Responded October 01, 2018
Sandakan Hotel
Did you find this review helpful?|
10.0
Exceptional
noor from Malaysia
Group
Superior
Stayed 2 nights in September 2018
Value for money ”
Breakfast : the waffles and pancake are delicious, first day was nasi lemak with superb sambal but second day they change to fried noodles n fried rice... Not really into it...
Otherwise, value for your money 👍
Reviewed September 12, 2018
Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care
Responded September 13, 2018
Sandakan Hotel
Did you find this review helpful?|
9.6
Exceptional
Zakry from Malaysia
Business traveler
Superior
Stayed 3 nights in September 2018
Great room and facility”
I’m travel for working at sandakan for the first time and find this hotel . This hotel is value for money for its room and food . Of course if i come to sandakan and i will stay at this hotel . Really helpfull staff and friendly . Keep a good work Sandakan Hotel 😊
Reviewed September 11, 2018
Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care
Responded September 13, 2018
Sandakan Hotel
Did you find this review helpful?|
8.8
Excellent
Alexander from Malaysia
Couple
Junior Suite Room
Stayed 3 nights in August 2018
Overall the hotel is nice, clean, friendly staft”
The condition of the hotel is quite satisfied, but some of the thing inside needed upgrading for example the bed and mattress. The staft here is very good and friendly. The breakfast is just nice but needed more variety. The location is strategic except the parking space quite limited at pack hour. But overall is very good and suitable for peacefull stay.
Reviewed September 06, 2018
Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care
Responded September 13, 2018
Sandakan Hotel
Did you find this review helpful?|
8.0
Excellent
Nelson from United Arab Emirates
Family with teens
Deluxe Family
Stayed 1 night in December 2018
Very good”
Nice big room. 2 in house restaurants to choose from. Decent food.
Reviewed January 09, 2019
Thank You and we hope to serve you again!
Responded January 18, 2019
Sandakan Hotel
Did you find this review helpful?|
8.4
Excellent
Nurul from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in January 2019
Nice stay, tasty meal.”
Clean room. The food is nice and delicious. Their staff is helpful. They have parking here, but not many. Overall, we enjoyed our stay in the hotel. Maybe we can stay here again next time. 😊
Reviewed January 08, 2019
Thank You for your feedback and looking forward to see you again!
Responded January 18, 2019
Sandakan Hotel
Did you find this review helpful?|
8.8
Excellent
kevin from Australia
Family with teens
Deluxe Family
Stayed 2 nights in December 2018
Great Hotel, old but well maintained.”
We stayed 3 nights, the staff were excellent very helpful, the rooms were large along with the bathroom. Everything worked I would stay here anytime.
Reviewed January 01, 2019
Thank you for choosing Hotel Sandakan, We are appriciate your feedback on our hotel, we will improve our hotel to make sure every guests leave Hotel Sandakan with good memory.
Responded January 08, 2019
Sandakan Hotel
Did you find this review helpful?|
8.4
Excellent
noratiqah
Family with young children
Junior Suite Room
Stayed 1 night in December 2018
Overall its okay. ”
Overall it is quite okay,room is big, breakfast delicious
Reviewed December 26, 2018
Thank you for choosing Hotel Sandakan, We are appriciate your feedback on our hotel, we will improve our hotel to make sure every guests leave Hotel Sandakan with good memory.
Responded January 08, 2019
Sandakan Hotel
Did you find this review helpful?|
10.0
Exceptional
Datu from Malaysia
Solo traveler
Junior Suite Room
Stayed 1 night in June 2018
the best”
the best
Reviewed December 24, 2018
Thank you for choosing Hotel Sandakan, We are appriciate your feedback on our hotel, we will improve our hotel to make sure every guests leave Hotel Sandakan with good memory.
Responded January 08, 2019
Sandakan Hotel
Did you find this review helpful?|
9.6
Exceptional
FARIDAH from Malaysia
Couple
Deluxe Room
Stayed 1 night in June 2018
Exceptional”
breakfast is a good,,good location but difficult to find parking......
Reviewed December 11, 2018
Thank you for your comment, we are appreciate your feedback.
Responded December 17, 2018
Sandakan Hotel
Did you find this review helpful?|
8.0
Excellent
Joyce from Malaysia
Business traveler
Superior
Stayed 4 nights in October 2018
Very good”
Convenient place and it is near the destination of my trip
Reviewed November 28, 2018
Thank you for your comment, we are appreciate your feedback.
Responded December 17, 2018
Sandakan Hotel
Did you find this review helpful?|
12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Labuk Bus Station is within 0.28 km