This property is in high demand!
Last booked 4 hours ago
"We booked a 3 bedroom spa apartment and were incredibly impr..."
March 25, 2016
Free Wi-Fi in all rooms!
Last booked 4 hours ago
|Value for money||8.4|
|Distance to city center||6.0 km|
|Nearest airport||Gold Coast Airport (OOL)|
|Distance to airport||27.5 km|
"Great pool and bbq area."
December 20, 2018
"It was a beautiful unit spread over 2 floors, with its own washing machine even."
March 25, 2016
"Will stay here again."
August 29, 2017
"Quiet location away from the main strip, but close to shoppi..."
November 26, 2018
Merely 15 minutes away from the world famous Surfers Paradise, this property boasts a spectacular view. Surrounded by restaurants, cafes, and boutiques, guests will definitely appreciate a fun-filled holiday. Sandcastles on the Broadwater boast apartments that incorporate amenities like air conditioning, a balcony, en-suite bathroom, fully equipped kitchen, cable TV, internet access, and much more. Ideal for singles, couples, and even a family vacation, Sandcastles on the Broadwater offers easy access to theme parks, the beautiful Gold Coast Hinterland, international shopping outlets, and surf beaches. During your visit in Gold Coast, guests can try out challenging activities like jet skiing, parasailing, fishing, surfing, and rally experiences. This 4-star property is an excellent choice for your stay in Gold Coast.
"Service was great Apartment was fantastic and to stay 2 more..."
August 29, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Sandcastles on the Broadwater
Show reviews that mention
Looking a little tired but clean and comfortable”
Would have been the place to be in it's heyday but now the decor is a little tired, the walls are scuffed, the stairwells are grubby...not a luxury venue but good value for a family. Offers large multi bedroom units in a quieter part of the Goldie, conveniently located to attractions, supermarkets and restaurants. Lovely pool area and good views. We have been before as a family and loved it but as a destination for a couple it was a little lacklustre! Bed was good if a little on the soft side and the kitchen is well stocked with full oven, full sized fridge and plenty of crockery. Unit was clean but the stairwells need some loving - smelly with stained carpets and just kind of blah! I got locked out of the building when I went for a walk. All the stairwells are locked from the outside and luckily I had my phone so could call hubby to come rescue me...felt like overkill to have locked access during the day and made me question the safety of the area?? Overall a good value stay.
Excellent place to stay!”
First time on the Gold Coast for an event for my child. Great value for money and very central to all places we visited. Staff were very helpful and we enjoyed our stay. Next time we visit I would have no hesitation in booking Sandcastles again :-)
2 bedroom spa apartment. Great location, staff are friendly, grounds are tidy. Disappointed no elevator the interior of the apartment is old and needs to be freshened up. The pillows are very thin and low profile with a hospital blanket and a sheet, mattress too firm. Would not recommend.
Great place to stay very comfortable. The location was good to al the theme parks and downtown surfers paradise.The pool was great for the kids and the outdoor barbecue area was very handy.My only downfall would be the huge amount of stairs you have to walk up to get to rooms and from car-park and the smell of smoke in our stair well due to neighbors below smoking inside would def stay again
Great place to stay, close to the hospital and great fro the kids.”
Pros: Had everything you needed to accommodate a group, beautiful rooms and views, it's great for bigger families. Cons: Had to walk up three flights of stairs to get to the top level, particularly with younger children not ideal. Staff were quite rude due to car mishap and parking in the wrong bay. It made my stay unbearable as being being spoken to like that was not warranted, I am only hoping they were having a bad day. Otherwise had a good stay.
Pros: location, space, facilities, air conditioning, spa bath, grounds well kept, unground parking, Internet worked well. Cons: up three floors without lift (knew this might be the apartment we got given but little annoying with bags, kids etc not accomodations fault) Fresh paint would brighten the apartment but doesn’t effect stay.
Location was close to everything. Great pool and bbq area. No lifts so have to carry luggage up 3 flights of stairs. Car parking was great. Parking and apartment were secure. Stairwells and apartment are in need of a refresh but serves the purpose of good accommodation. Place was clean and tidy. Staff on reception were nice and friendly.
Quiet location away from the main strip, but close to shopping centres and other services. Beautiful apartment. No lift available from car park basement to room towers. Our room was on the third floor. This could be an issue for some.
A Touch of Paradise”
Our stay was awesome at Sandcastles on the Broadwater, the weather was great, the amenities were awesome, the accommodation was great we had a spa room and used it as much as possible and also used the pool and spa downstairs as well. Over all it was an awesome stay. We were a bit concerned with some negative reviews, just before we left to travel away, but found that the negative comments were not even close to the truth, but maybe just some people who had an agenda to make themselves feel heard?..Do Not listen to the "Haters" and give this place a go, you will be back!!
The best interstate experience I've had”
This is my favorite stay i have had anywhere. The arecommend thint was huge! We actually had two bedroom and two bathrooms plus three balconies, ocean views and an outdoor spa!!!! The view over the pool (which closed at 10pm how great is that?) was wonderful too especially at night. The bbq facilities near the pool were high quality and clean. The two "complaints" I had were there wasn't enough kitchen stuff like bowls plates cutlery and bbq catering dishes. And that their wifi was far too expensive. Oh and no elevator. Apart from that not another complaint here. The staff were great and helpful. There was gated, underground parking. The hotel is on a main road but you can't hear any traffic. There's coles 1 km down the road and the city is a short 15 minute drive away. There's also a bus out the front. All in all i was highly impressed and would highly recommend these apartments.
Nice place great staff exhaust fans need cleaning but pretty dusty in the unit. One gb of data was better than other places. Claw machine in games room is rigged grabs half way down before it reaches the toys. And it upset the kids
shocked to what we had booked”
We arrived at sand castles thinking it was an amazing resort werent we surprised, as we went to check staff was being so rude while answering our questions. The resort is an actual maze took us 15 mins to find the room, we had around 20 different keys to open 20 different locks absolute joke. Once we found our room it was in the worst possible spot ever no view as they promised in photos were it looked like a 20 floor resort please dont use drones to take your photos which were around 100m in the air and also the room had a unpleasant smell. We were so disappointed with what we had paid to what we actually received, that we decided straight away to move into another hotel. No refund was offered with receptionist pretty much saying your fault bad luck, i dont recommend this resort to anyone as it looks 100 years old with deceptive photos wouldnt even want to stay there if it was for free, thank god we booked another hotel and didnt ruin our holiday.
Bed and couch mad me itchy. The rules say no diving, bombing or eating or drinking in the pool/spa and to keep noise down and be mindful of other residents. Rules don’t apply to this place. Our kitchen blinds had mouldy Venetian blinds .... so horrible.
My experience is not the same as other reviewers. To be honest, it was way below my expectations for a 4 star rated resort. Upon arrival, I was shocked to see the level of dirtiness of the carpet in the living room. Further inspection revealed spiders infestation on the upper floor bedroom's ceiling, a dead wall clock, remote controls with no battery. After the first night, my wife and I got bad backache from a sagging bed that we ended up sleeping on the floor for the next 6 days. By mid week, we got a service, which is great. A bit disappointing that all we got was a bed sheet change. For a 7 days stay, we got given 1 toilet roll, 1 bin bag, 1 sachet of laundry liquid and 1 sachet of dishwashing liquid and 1 set of single use shampoo and conditioner. I guess it's fair enough we have to provide our own laundry detergent and dishwashing liquid and shampoo/conditioner but we thought 1 bin bag for a whole duration of stay is really poor. Most places would put several underneath.
We had a lovely time and definitely will be staying again in the future. We had Nanna with us who is not good with stairs( no lift) so will ask for a ground level next time otherwise great lovely pool!
I will stay here Everytime I come to the gold coast.”
Staff are great, facilities are fantastic, I won't stay anywhere else now.
We loved our stay at Sandcastles. Beautiful location opposite a very family friendly beach - we saw fish, crabs and even a dolphin there! Close location to all the major theme parks. Unit was clean and had a great kitchen. The pool was big and clean - a big hit with the family. Would definitely stay here again :)
Fantastic for family with small kids”
Though not located in the bustling Surfers Paradise, it is near Harbour Town and Seaworld with eateries nearby. The beach is located right across the hotel where a lagoon provides calm clear water, perfect for the kids. Bring some bread to feed the fish and seagulls, and there is endless fun and discovery. There is also a sandy playground, and fish and chips shack called The Charris (can't recall spelling now). Parking is available within the complex and it is highly recommended to rent a car especially with the kids in tow. Create your own fun!
Shirley & Jeffs review - a genuine one.”
We love staying at Sandcastles, it was great as usual. Suzy we loved seeing you again, you are the greatest Hostess we have had the pleasure to meet, A Happy New year to you and hope to see you again soon. It was also great to meet the new Managers of Sandcastle Brendon & Trish, very friendly and helpful. A Happy New Year to you both, hope to see you again soon, thank you for a great holiday. The room was great,and clean, and the pool Brendon cleaned it very well.Thank you.
Theme park family holiday”
Plus: Great location not far from everything, rooms were a good size, nice and clean, helpful reception, secure parking and lock access to complex and apartment blocks. Minus: Went early September and the pool was unheated and too cold for swimming, only one television in the apartment (kids weren't happy), tricky carpark space (wouldn't want to try and park a large vehicle).