Sandcastles on the Broadwater
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Sandcastles on the Broadwater

392-398 Marine Parade, Labrador, Labrador, Gold Coast, Australia, 4215
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Superior 3 Bedroom 2 Bath Sandcastles on the Broadwater
Superior 3 Bedroom 2 Bath
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    Interior view Sandcastles on the Broadwater
    Interior view Sandcastles on the Broadwater
    Swimming pool Sandcastles on the Broadwater
    3 Bedroom Apartment Sandcastles on the Broadwater
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     Sandcastles on the Broadwater

    Sandcastles on the Broadwater Reviews

    8.1
    Excellent
    /10
    (146 reviews)See what guests said
    8.0
    Very good

    "We booked a 3 bedroom spa apartment and were incredibly impr..."

    Peter

    -

    March 25, 2016

    8.5
    Excellent facilities
    Recommended by 85% of guests

    Things you’ll love about Sandcastles on the Broadwater

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Balcony/terrace

    Excellent
    Location
    8.4
    See map
    Excellent location
    Popular
    Nearby
  • Sea World2.65 km
  • Surfers Paradise Beachfront Markets7.37 km
  • SkyPoint Observation Deck7.8 km
  • Surfers Paradise7.84 km
  • Wet 'n' Wild9.17 km
  • Warner Bros Movie World9.9 km
  • Broadbeach10.21 km
  • Dreamworld12.31 km
  • Burleigh Heads Beach16.56 km
  • Coolangatta Beach28.48 km
  • This property is in high demand!

    Last booked 4 hours ago

    Value for money8.4
    Distance to city center6.0 km
    Location rating8.4
    Nearest airportGold Coast Airport (OOL)
    Distance to airport27.5 km

    Rooms available at Sandcastles on the Broadwater

    7.9
    Very good
    Room comfort & quality
    Superior 3 Bedroom 2 Bath
    Superior 3 Bedroom 2 Bath
    ...
    • Room size: 120 m²/1292 ft²
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 160 m²/1722 ft²
    • Garden view
    • 1 queen bed
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    2 Bedroom Spa Apartment
    2 Bedroom Spa Apartment
    ...
    • Room size: 220 m²/2368 ft²
    • Partial ocean view
    • 2 single beds and 1 queen b...
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    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 220 m²/2368 ft²
    • Partial ocean view
    • 2 single beds and 2 queen b...
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 220 m²/2368 ft²
    • Partial ocean view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    2 Bed Superior
    2 Bed Superior
    ...
    • Room size: 130 m²/1399 ft²
    • Balcony/terrace
    • 1 queen bed & 2 single beds
    Enter dates to see prices
    Superior Apartment
    Superior Apartment
    ...
    • Room size: 130 m²/1399 ft²
    • Balcony/terrace
    Enter dates to see prices
    2 Bedroom Superior Spa Apartment
    2 Bedroom Superior Spa Apartment
    ...
    • Balcony/terrace
    Enter dates to see prices
    3 Bedroom Superior Apartment
    3 Bedroom Superior Apartment
    ...
    • Balcony/terrace
    Enter dates to see prices
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
      Enter dates to see prices
      Have a question for Sandcastles on the Broadwater?

      What people love about Sandcastles on the Broadwater

      • 8.0
        Very good

        "Great pool and bbq area."

        Ojan

        |

        December 20, 2018

      • 8.0
        Very good

        "It was a beautiful unit spread over 2 floors, with its own washing machine even."

        Peter

        |

        March 25, 2016

      • 10.0
        Exceptional

        "Will stay here again."

        Robyn

        |

        August 29, 2017

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      More about Sandcastles on the Broadwater

      More about Sandcastles on the Broadwater

      10.0
      Exceptional

      "Quiet location away from the main strip, but close to shoppi..."

      Kim

      |

      November 26, 2018

      An overview

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      What they offer

      10.0
      Exceptional

      "Service was great Apartment was fantastic and to stay 2 more..."

      Julie

      |

      August 29, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Sandcastles on the Broadwater from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (146)Booking.com Reviews (672)
      8.1
      /
      10
      Cleanliness7.9
      Facilities8.5
      Location8.4
      Room comfort and quality7.9
      Service8.4
      Value for money8.4
      All languages
      All guests (146)
      All room types

      Show reviews that mention 

      Showing 107 verified guest comments
      12345
      8.8
      Excellent
      Chris from Australia
      Couple
      2 Bedroom Spa Apartment
      Stayed 4 nights in April 2019

      Looking a little tired but clean and comfortable”

      Would have been the place to be in it's heyday but now the decor is a little tired, the walls are scuffed, the stairwells are grubby...not a luxury venue but good value for a family. Offers large multi bedroom units in a quieter part of the Goldie, conveniently located to attractions, supermarkets and restaurants. Lovely pool area and good views. We have been before as a family and loved it but as a destination for a couple it was a little lacklustre! Bed was good if a little on the soft side and the kitchen is well stocked with full oven, full sized fridge and plenty of crockery. Unit was clean but the stairwells need some loving - smelly with stained carpets and just kind of blah! I got locked out of the building when I went for a walk. All the stairwells are locked from the outside and luckily I had my phone so could call hubby to come rescue me...felt like overkill to have locked access during the day and made me question the safety of the area?? Overall a good value stay.

      Reviewed April 30, 2019
      10.0
      Exceptional
      Louise from Australia
      Family with young children
      2 Bedroom Apartment
      Stayed 6 nights in November 2018

      Excellent place to stay!”

      First time on the Gold Coast for an event for my child. Great value for money and very central to all places we visited. Staff were very helpful and we enjoyed our stay. Next time we visit I would have no hesitation in booking Sandcastles again :-)

      Reviewed December 04, 2018
      6.0
      Samantha from Australia
      Family with young children
      3 Bedroom Apartment
      Stayed 2 nights in February 2019

      Above average”

      2 bedroom spa apartment. Great location, staff are friendly, grounds are tidy. Disappointed no elevator the interior of the apartment is old and needs to be freshened up. The pillows are very thin and low profile with a hospital blanket and a sheet, mattress too firm. Would not recommend.

      Reviewed February 25, 2019
      8.8
      Excellent
      Gemma from Australia
      Family with young children
      2 Bedroom Spa Apartment
      Stayed 5 nights in February 2019

      Excellent”

      Great place to stay very comfortable. The location was good to al the theme parks and downtown surfers paradise.The pool was great for the kids and the outdoor barbecue area was very handy.My only downfall would be the huge amount of stairs you have to walk up to get to rooms and from car-park and the smell of smoke in our stair well due to neighbors below smoking inside would def stay again

      Reviewed February 23, 2019
      9.2
      Exceptional
      Stefanie from Australia
      Group
      3 Bedroom Apartment
      Stayed 2 nights in February 2019

      Great place to stay, close to the hospital and great fro the kids.”

      Pros: Had everything you needed to accommodate a group, beautiful rooms and views, it's great for bigger families. Cons: Had to walk up three flights of stairs to get to the top level, particularly with younger children not ideal. Staff were quite rude due to car mishap and parking in the wrong bay. It made my stay unbearable as being being spoken to like that was not warranted, I am only hoping they were having a bad day. Otherwise had a good stay.

      Reviewed February 20, 2019
      9.2
      Exceptional
      Belinda from Australia
      Family with young children
      2 Bedroom Spa Apartment
      Stayed 5 nights in January 2019

      Thumbs up!”

      Pros: location, space, facilities, air conditioning, spa bath, grounds well kept, unground parking, Internet worked well. Cons: up three floors without lift (knew this might be the apartment we got given but little annoying with bags, kids etc not accomodations fault) Fresh paint would brighten the apartment but doesn’t effect stay.

      Reviewed January 24, 2019
      8.0
      Excellent
      Ojan from New Zealand
      Family with young children
      2 Bedroom Spa Apartment
      Stayed 4 nights in December 2018

      Great location”

      Location was close to everything. Great pool and bbq area. No lifts so have to carry luggage up 3 flights of stairs. Car parking was great. Parking and apartment were secure. Stairwells and apartment are in need of a refresh but serves the purpose of good accommodation. Place was clean and tidy. Staff on reception were nice and friendly.

      Reviewed December 20, 2018
      10.0
      Exceptional
      Kim from Australia
      Family with teens
      2 Bedroom Apartment
      Stayed 2 nights in November 2018

      Exceptional”

      Quiet location away from the main strip, but close to shopping centres and other services. Beautiful apartment. No lift available from car park basement to room towers. Our room was on the third floor. This could be an issue for some.

      Reviewed November 26, 2018
      8.3
      Excellent
      Craig from Australia
      Family with young children
      2 Bedroom Spa Apartment
      Stayed 14 nights in January 2016

      A Touch of Paradise”

      Location, Pool area and BBQ Area

      Our stay was awesome at Sandcastles on the Broadwater, the weather was great, the amenities were awesome, the accommodation was great we had a spa room and used it as much as possible and also used the pool and spa downstairs as well. Over all it was an awesome stay. We were a bit concerned with some negative reviews, just before we left to travel away, but found that the negative comments were not even close to the truth, but maybe just some people who had an agenda to make themselves feel heard?..Do Not listen to the "Haters" and give this place a go, you will be back!!

      Reviewed January 25, 2016
      9.7
      Exceptional
      Melissa from Australia
      Family with young children
      2 Bedroom Spa Apartment
      Stayed 10 nights in March 2014

      The best interstate experience I've had”

      Central location, modern decor, very spacious

      This is my favorite stay i have had anywhere. The arecommend thint was huge! We actually had two bedroom and two bathrooms plus three balconies, ocean views and an outdoor spa!!!! The view over the pool (which closed at 10pm how great is that?) was wonderful too especially at night. The bbq facilities near the pool were high quality and clean. The two "complaints" I had were there wasn't enough kitchen stuff like bowls plates cutlery and bbq catering dishes. And that their wifi was far too expensive. Oh and no elevator. Apart from that not another complaint here. The staff were great and helpful. There was gated, underground parking. The hotel is on a main road but you can't hear any traffic. There's coles 1 km down the road and the city is a short 15 minute drive away. There's also a bus out the front. All in all i was highly impressed and would highly recommend these apartments.

      Reviewed March 30, 2014
      8.4
      Excellent
      daniel from Australia
      Family with young children
      2 Bedroom Apartment
      Stayed 2 nights in August 2018

      Excellent”

      Nice place great staff exhaust fans need cleaning but pretty dusty in the unit. One gb of data was better than other places. Claw machine in games room is rigged grabs half way down before it reaches the toys. And it upset the kids

      Reviewed September 03, 2018
      2.0
      Emre from Australia
      Couple
      1 Bedroom Apartment
      Stayed 2 nights in February 2019

      shocked to what we had booked”

      We arrived at sand castles thinking it was an amazing resort werent we surprised, as we went to check staff was being so rude while answering our questions. The resort is an actual maze took us 15 mins to find the room, we had around 20 different keys to open 20 different locks absolute joke. Once we found our room it was in the worst possible spot ever no view as they promised in photos were it looked like a 20 floor resort please dont use drones to take your photos which were around 100m in the air and also the room had a unpleasant smell. We were so disappointed with what we had paid to what we actually received, that we decided straight away to move into another hotel. No refund was offered with receptionist pretty much saying your fault bad luck, i dont recommend this resort to anyone as it looks 100 years old with deceptive photos wouldnt even want to stay there if it was for free, thank god we booked another hotel and didnt ruin our holiday.

      Reviewed February 15, 2019
      4.8
      Rebecca from Australia
      Family with teens
      2 Bedroom Spa Apartment
      Stayed 7 nights in February 2019

      Acceptable”

      Bed and couch mad me itchy. The rules say no diving, bombing or eating or drinking in the pool/spa and to keep noise down and be mindful of other residents. Rules don’t apply to this place. Our kitchen blinds had mouldy Venetian blinds .... so horrible.

      Reviewed February 12, 2019
      6.4
      Good
      Doan from Australia
      Family with young children
      2 Bedroom Spa Apartment
      Stayed 7 nights in January 2019

      Good”

      My experience is not the same as other reviewers. To be honest, it was way below my expectations for a 4 star rated resort. Upon arrival, I was shocked to see the level of dirtiness of the carpet in the living room. Further inspection revealed spiders infestation on the upper floor bedroom's ceiling, a dead wall clock, remote controls with no battery. After the first night, my wife and I got bad backache from a sagging bed that we ended up sleeping on the floor for the next 6 days. By mid week, we got a service, which is great. A bit disappointing that all we got was a bed sheet change. For a 7 days stay, we got given 1 toilet roll, 1 bin bag, 1 sachet of laundry liquid and 1 sachet of dishwashing liquid and 1 set of single use shampoo and conditioner. I guess it's fair enough we have to provide our own laundry detergent and dishwashing liquid and shampoo/conditioner but we thought 1 bin bag for a whole duration of stay is really poor. Most places would put several underneath.

      Reviewed January 22, 2019
      7.6
      Very good
      Debbie from Australia
      Family with young children
      2 Bedroom Apartment
      Stayed 6 nights in December 2018

      Very good”

      We had a lovely time and definitely will be staying again in the future. We had Nanna with us who is not good with stairs( no lift) so will ask for a ground level next time otherwise great lovely pool!

      Reviewed December 16, 2018
      10.0
      Exceptional
      Prisca from Australia
      Family with young children
      2 Bedroom Spa Apartment
      Stayed 3 nights in February 2019

      I will stay here Everytime I come to the gold coast.”

      Staff are great, facilities are fantastic, I won't stay anywhere else now.

      Reviewed March 05, 2019
      10.0
      Exceptional
      Anitha from Australia
      Family with young children
      2 Bedroom Apartment
      Stayed 7 nights in April 2018

      Wonderful stay!”

      We loved our stay at Sandcastles. Beautiful location opposite a very family friendly beach - we saw fish, crabs and even a dolphin there! Close location to all the major theme parks. Unit was clean and had a great kitchen. The pool was big and clean - a big hit with the family. Would definitely stay here again :)

      Reviewed April 27, 2018
      9.6
      Exceptional
      Mohamad from Singapore
      Family with young children
      1 Bedroom Apartment
      Stayed 4 nights in December 2017

      Fantastic for family with small kids”

      Though not located in the bustling Surfers Paradise, it is near Harbour Town and Seaworld with eateries nearby. The beach is located right across the hotel where a lagoon provides calm clear water, perfect for the kids. Bring some bread to feed the fish and seagulls, and there is endless fun and discovery. There is also a sandy playground, and fish and chips shack called The Charris (can't recall spelling now). Parking is available within the complex and it is highly recommended to rent a car especially with the kids in tow. Create your own fun!

      Reviewed December 21, 2017
      10.0
      Exceptional
      shirley from Australia
      Couple
      1 Bedroom Apartment
      Stayed 5 nights in December 2016

      Shirley & Jeffs review - a genuine one.”

      We love staying at Sandcastles, it was great as usual. Suzy we loved seeing you again, you are the greatest Hostess we have had the pleasure to meet, A Happy New year to you and hope to see you again soon. It was also great to meet the new Managers of Sandcastle Brendon & Trish, very friendly and helpful. A Happy New Year to you both, hope to see you again soon, thank you for a great holiday. The room was great,and clean, and the pool Brendon cleaned it very well.Thank you.

      Reviewed December 31, 2016
      9.6
      Exceptional
      frances from Australia
      Family with teens
      2 Bedroom Apartment
      Stayed 7 nights in September 2016

      Theme park family holiday”

      Plus: Great location not far from everything, rooms were a good size, nice and clean, helpful reception, secure parking and lock access to complex and apartment blocks. Minus: Went early September and the pool was unheated and too cold for swimming, only one television in the apartment (kids weren't happy), tricky carpark space (wouldn't want to try and park a large vehicle).

      Reviewed September 22, 2016
      12345
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      • Excellent location
      • Sea World