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Sandcastles on the Broadwater

"The pool was amazing, fantastic location and the apartment was a great size."

Natalie - February 1, 2020
3 Bedroom Apartment Sandcastles on the Broadwater
Interior view Sandcastles on the Broadwater
Interior view Sandcastles on the Broadwater
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2020

Sandcastles on the Broadwater

392-398 Marine Parade, Labrador, Gold Coast, Australia, 4216 - See map
Free Wi-Fi
See map
Popular landmarks
Dux Oval 260 m
Pioneer Park 310 m
Harley Park 400 m
Kurringle Flats 650 m
Ian Dipple Lagoon 890 m
Wavebreak Island 990 m
Labrador Fenced Agility Dog Park 1.26 km
Quota Park 1.31 km
Brown Street Reserve 1.41 km
Len Fox Park 1.46 km
Nearby landmarks
Sea World 4.32 km
Infinity Attraction 7.11 km
Ripley's Believe It Or Not! Surfers Paradise 7.42 km
Surfers Paradise 7.47 km
SkyPoint Observation Deck 7.84 km
Wet'n'Wild Gold Coast 9.16 km
Warner Bros Movie World 9.87 km
Pacific Fair Shopping Centre 11.07 km
Dreamworld 12.26 km
Currumbin Wildlife Sanctuary 23.41 km
8.6

Excellent

Location rating score

Excellent location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Air conditioning

Value for money8.6
Distance to city center6.0 km
Location rating8.6
Nearest airportGold Coast Airport (OOL)
Distance to airport27.5 km

Rooms available at Sandcastles on the Broadwater

Very good
Room comfort & quality
7.9
Superior 3 Bedroom 2 Bath
...
  • Room size: 120 m²/1292 ft²
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1 Bedroom Apartment
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  • Room size: 160 m²/1722 ft²
  • Garden view
  • 1 queen bed
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2 Bedroom Spa Apartment
...
  • Room size: 220 m²/2368 ft²
  • Partial ocean view
  • 2 single beds and 1 queen b...
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3 Bedroom Apartment
...
  • Room size: 220 m²/2368 ft²
  • Partial ocean view
  • 2 queen beds and 2 single b...
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Three-Bedroom Apartment with Spa Bath
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  • Room size: 142 m²/1528 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds...
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2 Bedroom Apartment
...
  • Room size: 220 m²/2368 ft²
  • Partial ocean view
  • 1 queen bed and 2 single be...
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2 Bed Superior
...
  • Room size: 130 m²/1399 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds
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Superior Apartment
...
  • Room size: 130 m²/1399 ft²
  • Balcony/terrace
  • 2 single beds & 1 double be...
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Two-Bedroom Apartment with Spa Bath
...
  • Room size: 130 m²/1399 ft²
  • Balcony/terrace
  • 2 single beds & 1 queen bed
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Single Room 1 Bedroom
...
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    What people love about Sandcastles on the Broadwater

    • 7.6
      Very good

      "Good accomodation for a cheap family holiday."

      Jasmine

      |

      February 1, 2020

    • 9.2
      Exceptional
      Spaciousness

      "Perfect location, large and spacious room"

      MIA

      |

      April 20, 2017

    • 9.2
      Exceptional

      "Awesome family sized apartments."

      david

      |

      December 31, 2019

    Property ranking|Compared to 1,523 Gold Coast properties
    See all rankings
    Room size
    178 sqm.
    Value for money score
    8.6/10
    Room comfort score
    7.9/10
    Service score
    8.5/10
    Bigger than
    99
    %
    of Gold Coast properties
    Better than
    94
    %
    of Gold Coast properties
    Better than
    92
    %
    of Gold Coast properties
    Better than
    90
    %
    of Gold Coast properties
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    Overall rating:
    8.3
    Excellent
    997 reviews
    Cleanliness
    8.0
    Facilities
    8.5
    Location
    8.6
    Read all reviews >
    What travelers say they love:
    Great cooking facilities clean and plenty off room
    Ruth from Australia
    Family with young children
    More about Sandcastles on the Broadwater

    More about Sandcastles on the Broadwater

    Merely 15 minutes away from the world famous Surfers Paradise, this property boasts a spectacular view. Surrounded by restaurants, cafes, and boutiques, guests will definitely appreciate a fun-filled holiday. Sandcastles on the Broadwater boast apartments that incorporate amenities like air conditioning, a balcony, en-suite bathroom, fully equipped kitchen, cable TV, internet access, and much more. Ideal for singles, couples, and even a family vacation, Sandcastles on the Broadwater offers easy access to theme parks, the beautiful Gold Coast Hinterland, international shopping outlets, and surf beaches. During your visit in Gold Coast, guests can try out challenging activities like jet skiing, parasailing, fishing, surfing, and rally experiences. This 4-star property is an excellent choice for your stay in Gold Coast.

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    Most talked about facilities

    Swimming Pool
    22 mentions
    Housekeeping
    11 mentions
    Internet
    4 mentions
    Beach
    2 mentions

    What they offer

    10.0
    Exceptional

    "We loved our apartment, had everything we needed."

    Virginia

    |

    June 17, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sandcastles on the Broadwater from real guests

    Overall rating
    8.3
    Excellent
    From 997 reviews
    8.7Service
    8.6Location
    8.4Value for money
    Agoda Reviews (241)Booking.com Reviews (756)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.0
    Facilities8.5
    Location8.6
    Room comfort and quality7.9
    Service8.5
    Value for money8.6
    High score for Gold Coast
    Rating
    9+ Exceptional (64)
    8-9 Excellent (19)
    7-8 Very Good (36)
    6-7 Good (10)
    <6 Below Expectation (21)
    Time of the year
    Mar - May (28)
    Jun - Aug (33)
    Sep - Nov (34)
    Dec - Feb (55)
    All guests (241)
    All room types
    All languages

    Show reviews that mention 

    Showing 150 verified guest comments
    12345
    9.6
    Exceptional
    ieasha from Australia
    Couple
    2 Bedroom Spa Apartment
    Stayed 3 nights in November 2019

    FANTASTIC PLACE TO STAY”

    we couldn't have asked for a better week away. We originally booked for 3 nights, and ended up extending for another 3 nights. We definitely did not want to leave! The staff are absolutely wonderful, Trish is an extremely great friendly person to deal with. This is our 2nd stay here & we will be back again in a few months time. The rooms have such a lovely homely feel, with fantastic layouts and great views in the 2 bedroom spa apartments. Have stayed in many luxury high rise apartments along the gold coast and I would highly recommend sandcastles on the Broadwater over any of the high rises if you are looking for a comfy homely feel.

    Reviewed November 30, 2019
    8.0
    Excellent
    shahrul from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 2 nights in September 2019

    Almost perfect”

    This is the ideal base for holidaying on the Gold Coast – 10 minutes to Surfers Paradise; no more than 15 minutes to SeaWorld, Movie World, Dream World or Wet ’n’ Wild; 5 minutes to fantastic shopping, restaurants and night life; and within easy reach of international standard golf courses and the lush Gold Coast hinterland. With its perfect central location, Sandcastles is only 10 minutes to the centre of Surfers Paradise, 15 minutes to any of the Gold Coast’s major theme parks, and 5 minutes from international shopping outlets and supermarkets. The beautiful Gold Coast Hinterland is also within easy reach. These luxury one two and three-bedroom air-conditioned apartments are fully self-contained to provide all your holiday accommodation needs. Large balconies in every apartment have been designed to give spectacular views while adding real living and entertaining space to your apartment. The contemporary design includes spacious kitchens (with European appliances) and open-plan livin

    Reviewed September 27, 2019

    Hi Shahrul, Thank you for taking the time to write a review. Your feedback is greatly appreciated. We can most definitely agree that we have a beautiful location! Close to the popular outlet shopping centre, supermarkets, theme parks as well as a bus stop right on our front door! We are thrilled that you enjoyed your stay and we hope to welcome you back to Sandcastles on the Broadwater in the near future! Kind regards, Trish

    Responded September 30, 2019
    Sandcastles on the Broadwater
    8.3
    Excellent
    Craig from Australia
    Family with young children
    2 Bedroom Spa Apartment
    Stayed 14 nights in January 2016

    A Touch of Paradise”

    Location, Pool area and BBQ Area

    Our stay was awesome at Sandcastles on the Broadwater, the weather was great, the amenities were awesome, the accommodation was great we had a spa room and used it as much as possible and also used the pool and spa downstairs as well. Over all it was an awesome stay. We were a bit concerned with some negative reviews, just before we left to travel away, but found that the negative comments were not even close to the truth, but maybe just some people who had an agenda to make themselves feel heard?..Do Not listen to the "Haters" and give this place a go, you will be back!!

    Reviewed January 25, 2016
    10.0
    Exceptional
    Louise from Australia
    Family with young children
    2 Bedroom Apartment
    Stayed 6 nights in November 2018

    Excellent place to stay!”

    First time on the Gold Coast for an event for my child. Great value for money and very central to all places we visited. Staff were very helpful and we enjoyed our stay. Next time we visit I would have no hesitation in booking Sandcastles again :-)

    Reviewed December 04, 2018
    8.0
    Excellent
    Darren from Australia
    Family with young children
    1 Bedroom Apartment
    Stayed 5 nights in January 2021

    Great place to stay for a short break. ”

    Sandcastles is located at the northern end of the Gold Coast. Convenient to most of the family tourist attractions. My son and I stayed to visit the theme parks. It was only a five to ten minute drive to Seaworld and about 20 minutes to the Dreamworld/Movieworld area. There are a few restaurants, seafood and pizza shops within an easy 5 minute walk. There is secure underground parking. The pool is great. There is a games room and large bbq area as well. The unit we stayed in was clean and quiet although the cooling wasn’t the best. For the price that I paid for 4 nights it was an absolute bargain in a great location.

    Reviewed January 16, 2021

    Thank you Darren for your kind words. So glad you enjoyed your holiday with your son. We also love the location as it is very central to all the theme parks with the calm Broadwater just across the road. We hope you do return for your next holiday on the Gold Coast.

    Responded February 05, 2021
    Sandcastles on the Broadwater
    10.0
    Exceptional
    shirley from Australia
    Couple
    1 Bedroom Apartment
    Stayed 5 nights in December 2016

    Shirley & Jeffs review - a genuine one.”

    We love staying at Sandcastles, it was great as usual. Suzy we loved seeing you again, you are the greatest Hostess we have had the pleasure to meet, A Happy New year to you and hope to see you again soon. It was also great to meet the new Managers of Sandcastle Brendon & Trish, very friendly and helpful. A Happy New Year to you both, hope to see you again soon, thank you for a great holiday. The room was great,and clean, and the pool Brendon cleaned it very well.Thank you.

    Reviewed December 31, 2016
    7.3
    Very good
    Chrystal from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 3 nights in March 2014

    If you are lucky, you will get a nice view”

    Spacious, Value for money

    Wasn't sure if this is a expectation issue, but I didn't know beforehand that we won't have someone around for servicing. Our family arrived on a early Saturday, and we only get to check in around noon. Which was not a big deal, as all check ins are noon time. But was surprised that the staff is only working on a half day. Therefore, they inform us that the keys will be outside a safebox when ready. Which is still acceptable, but when we ask if there is anywhere to keep our luggages while we roam around town til noon come, there is none. As they are all working half day, the office will be locked and no one could help us to take care of the luggages. It was lucky that we had a relative in Gold Coast so we stopover their house to clean ourselves. Since with all the luggages for 2 family, we can't easily roam around. There is no elevator or lifts and we weren't aware when we booked. Our families had 2 elders with minor knee problem, and a pregnant lady of 5 months. It was tiring for them to walk all the way up the stairs and the younger ones had to run multiple trip for our baggage. We had a lot of baggage because we were touring Aussie for 10 days. Now the unit. We had a duplex with a massive master bedroom and all, and there were 2 other rooms downstairs. The rooms downstairs, was not complete with air conditioned unit nor a fan. Gold coast was so humid that our family staying in the room, decided to sleep in the living room with the air-cond on. We couldn't leave the doors or windows open for the cool wind to blow in, as there are many mosquitoes at night. It is not a bad stay, but I guess whoever wants to go, will have to manage their expectation.

    Reviewed September 10, 2014
    8.0
    Excellent
    Penelope from Australia
    Family with teens
    3 Bedroom Apartment
    Stayed 6 nights in October 2015

    The hotel is in a great location. ”

    Location, pool, spaciousness of apartment.

    We loved our stay at Sandcastles on the Broadwater. The cupboards however in the bathrooms had not been cleaned and it would have been helpful to have twin beds in 2 of the rooms as we were travelling with 4 kids. Staff were friendly and helpful.

    Reviewed October 13, 2015
    9.6
    Exceptional
    Kylie from Australia
    Family with young children
    3 Bedroom Apartment
    Stayed 9 nights in October 2019

    Exceptional”

    Fantastic value for money accommodation. The pool and bbq facilities were excellent and the rooms were spacious enough for a family of 6 and The was a great park and playground for the kids straight across the toad. I would highly recommended for anyone wanting a great location for all the Gold Coast has to offer.

    Reviewed October 19, 2019

    Hi Kylie, Thank you for your wonderful review! It is always lovely to hear that our guests had a great holiday! We hope to welcome you back to Sandcastles for your next family holiday!

    Responded February 24, 2020
    Sandcastles on the Broadwater
    10.0
    Exceptional
    Anitha from Australia
    Family with young children
    2 Bedroom Apartment
    Stayed 7 nights in April 2018

    Wonderful stay!”

    We loved our stay at Sandcastles. Beautiful location opposite a very family friendly beach - we saw fish, crabs and even a dolphin there! Close location to all the major theme parks. Unit was clean and had a great kitchen. The pool was big and clean - a big hit with the family. Would definitely stay here again :)

    Reviewed April 27, 2018
    9.0
    Exceptional
    Leanne from New Zealand
    Family with teens
    2 Bedroom Apartment
    Stayed 2 nights in October 2014

    Great location”

    Location, friendly staff, great facility's

    A great place to stay very handy to harbour town, sea world and central surfers the staff were very friendly and the amenities were great I would and have recommended this for anyone who wants to stay in Gold Coast.

    Reviewed October 16, 2014
    9.6
    Exceptional
    Mark from Australia
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in February 2021

    Great Valve ”

    We stayed in 1 Bedroom Apartment good sized Kitchen Pool close enough to main area around the Gold Coast. I don't think you well find a better valve to stay than here......

    Reviewed February 23, 2021

    Hi Mark, Thank you for your kind words. We are so happy you enjoyed your stay with us and our location on the Gold Coast. We also believe we are great value and hope to welcome you again soon.

    Responded February 25, 2021
    Sandcastles on the Broadwater
    9.3
    Exceptional
    Bridey from Australia
    Family with young children
    1 Bedroom Apartment
    Stayed 4 nights in October 2013

    Fanatic cant wait to come back!!!! ”

    The rooms, pool, staff.

    We loved it I have a young son and every morning we were in that big beautiful pool before we did the therm parks. With out doubt ill be back thank to the sandcastles for make our family holiday so madgicll

    Reviewed November 14, 2013
    10.0
    Exceptional
    Christine from Australia
    Family with young children
    2 Bedroom Spa Apartment
    Stayed 4 nights in November 2019

    Great apartment, great value”

    Loved our stay at sandcastles, we were in a 3 bedroom spa apartment for a week with great beach views. Lots within walking distance, beach, parks, Takeaway seafood & pizza. Only downside was no elevators, but would definitely stay again.

    Reviewed November 10, 2019

    Hi Christine, Thank you for taking the time to write such a great review! It is great to hear that you enjoyed your stay and our location! Our convenient location is walking distance to eateries, parks, Charis seafood, The Broadwater, Harbour Town Outlet Shopping Centre (2.2km walk if you're up for it!) and Labrador Park Shopping Centre (1.3km walk.) We also have a bus on our front door that travels to the theme parks and near by shopping centres. Please do not hesitate to contact us when booking and we will be able to assist you with requests/room types as all of our spa apartments are on the top floor.

    Responded February 25, 2020
    Sandcastles on the Broadwater
    10.0
    Exceptional
    Julie from Australia
    Couple
    2 Bedroom Apartment
    Stayed 2 nights in August 2018

    Fantastic place to stay will beback”

    Service was great Apartment was fantastic and to stay 2 more nights with out door spa looking over the broadwater was great Clean friendly...will be back

    Reviewed August 29, 2018
    8.3
    Excellent
    PETER from Australia
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in August 2012

    great location, large rooms with everything u need”

    service was excellent and very friendly

    had a relaxing time... good spot to venture out from to take in all that the gold coast has to offer...

    Reviewed September 02, 2012
    8.8
    Excellent
    Janelle from Australia
    Family with young children
    2 Bedroom Spa Apartment
    Stayed 6 nights in January 2020

    Over all!!!! Our stay was the best just a few minor issues ”

    Maybe house keeping every second day would have been great just To have clean floors and towels, I’m not sure if this was an option but for 5 people I would recommend it. There was a washing machine which was fantastic for our family and we did manage to get clean towels and a vacuum that wasn’t great but let’s face it no ones wants to clean on holiday. Can I also mention in the laundry area it was so dusty and gritty just pay attention to the finer detail, other than that our room with the spa was the best!!!!! However........ you walk down 4 flights of stairs to get to the car park means you have to walk back up.... gahhhh not good after a day at white water world... butttt still a great room for price

    Reviewed January 20, 2020

    Hi Janelle, Thank you for taking the time to write a review. We offer a change of linen service for stays greater than 7 nights which is included in the tariff. We encourage our guests to advise us of any issues during their say so we can do our best to rectify them. Unfortunately, if we are not made aware of issues, we do not know and cannot tend to them. Sandcastles is openly advertised as a property without lifts. We do hope you had an enjoyable stay and had the opportunity to enjoy our beautiful pool/spa, barbecue, games room and gym!

    Responded June 13, 2020
    Sandcastles on the Broadwater
    9.2
    Exceptional
    Kerri-anne
    Family with young children
    3 Bedroom Apartment
    Stayed 2 nights in May 2019

    Amazing value awesome apartment”

    An awesome apartment the size of a 3 bed townhouse with spa on the balcony! Ive paid more for dodgy places on the coast. Beautiful, clean, comfy, great view, when i rebook ill be asking for the same unit!

    Reviewed May 24, 2019
    8.8
    Excellent
    Chris from Australia
    Couple
    2 Bedroom Spa Apartment
    Stayed 4 nights in April 2019

    Looking a little tired but clean and comfortable”

    Would have been the place to be in it's heyday but now the decor is a little tired, the walls are scuffed, the stairwells are grubby...not a luxury venue but good value for a family. Offers large multi bedroom units in a quieter part of the Goldie, conveniently located to attractions, supermarkets and restaurants. Lovely pool area and good views. We have been before as a family and loved it but as a destination for a couple it was a little lacklustre! Bed was good if a little on the soft side and the kitchen is well stocked with full oven, full sized fridge and plenty of crockery. Unit was clean but the stairwells need some loving - smelly with stained carpets and just kind of blah! I got locked out of the building when I went for a walk. All the stairwells are locked from the outside and luckily I had my phone so could call hubby to come rescue me...felt like overkill to have locked access during the day and made me question the safety of the area?? Overall a good value stay.

    Reviewed April 30, 2019
    10.0
    Exceptional
    Natalie from Australia
    Family with young children
    2 Bedroom Apartment
    Stayed 2 nights in January 2020

    Fantastic pool”

    We had a lovely time at sandcastles. The pool was amazing, fantastic location and the apartment was a great size.

    Reviewed February 01, 2020

    Hi Natalie, Thank you for taking the time to write a review and thank you for your perfect 10 rating! Our pool is the perfect place to keep the family (especially the kids) busy all day long! With a barbecue area next to the pool, lunch is hassle free! We are pleased you enjoyed our great location and spacious apartments. We hope to welcome you back to Sandcastles for your next holiday.

    Responded February 25, 2020
    Sandcastles on the Broadwater
    12345
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