Sands Macao Hotel
Sands Macao Hotel
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9.6
Exceptional

"Great hotel, good location"

Vincent

|

August 29, 2017

Deluxe Suite - Bed Sands Macao Hotel
Deluxe Suite - Bed
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Lobby Sands Macao Hotel
Lobby
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Interior view Sands Macao Hotel
Interior view
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Swimming pool [outdoor] Sands Macao Hotel
Swimming pool [outdoor]
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See map Sands Macao Hotel
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Excellent
Location
8.5
See all 6 photos Sands Macao Hotel
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What guests are saying:
Good location and nice room
low from Singapore
Couple
Good HOTEL, LOCATION GOOD
jackson from Malaysia
Solo traveler
Could not have stayed at a better hotel. So many things to do inside no need to go out. Room service was amazing. Rooms were clean comfortable and up to date. Really felt like home. Girlfriend loved it. Great area and a good breakfast buffet
Greg from United States
Couple
Great hotel, good location
Vincent from Singapore
Business traveler
this hotel is for those people who dont like crowded and more of a quite hotel
Samson from Philippines
Couple
Stayed here several times. The rooms are large and well fitted. Staff were excellent and very helpful. Close t ferry pier and not to far from Central Macau. Will definitely stay there again.
Trevor from Thailand
Couple
In Macau hotel rate is always change but if week day booking this hotel very good price they offer sometimes. this hotel is all room is suite type. really I want to come back to stay with my wife for private.
TOSHIHIRO from Japan
Business traveler
The hotel staff has excellent customer service, we fell sick during our trip and the staff arranged for doctor to our rooms and extended our check out time so that we have more time to take medication and rest. Will definitely come back again!
TIM from Singapore
Group

Sands Macao Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 447 reviewsSee what guests said
8.5
/
10
Exceptional cleanliness
9.0
Recommended by 94% of guests
Value for money8.2
Distance to city center1 km
Location rating8.5
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport4.3 km
  • Air conditioning

  • Daily housekeeping

  • Bar

  • Casino

Select your room
8.6
Excellent
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 120 m²/1292 ft²
  • Harbor view
  • 1 super king bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Harbor view
  • 1 king bed
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Suite Luxury
Suite Luxury
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    More about Sands Macao Hotel

    More about Sands Macao Hotel

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    8.4
    Excellent

    "Overall very good stay"

    Simon

    |

    November 1, 2016

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (447)Booking.com Reviews (199)
    8.5
    /
    10
    Cleanliness9.0
    Facilities8.4
    Location8.5
    Room comfort and quality8.6
    Service8.9
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (447)

    Show reviews that mention 

    Showing 352 verified guest comments
    12345
    10.0
    Exceptional
    lili
    Family with teens
    Deluxe Suite
    Stayed 2 nights in December 2018
    nice, good location”
    friendly staff
    Reviewed December 18, 2018
    8.7
    Excellent
    See from Malaysia
    Couple
    Deluxe Suite
    Stayed 2 nights in November 2013
    Love the Big Room”
    Big room, internet access & great service
    We were truly enjoyed my stay at Sands Macao Hotel. The room is actually a suite with a spacious bathroom, bedroom and living room. There is a casino and few restaurants in the hotel. We don't gamble but we enjoyed the stage performance provided by the casino.
    Reviewed November 13, 2013
    9.7
    Exceptional
    Asuncion from Philippines
    Family with teens
    Stayed 1 night in December 2012
    Impressive hotel suite”
    Big suite, luxurious bathroom
    Luxury at its best that is reasonably priced hotel. The bellhop was so kind helping us with our luggage, loading it to the compartment area . Observed that guests are treated warmly with a smile. More exclusive than any other hotel. The hotel concierge were so friendly and extremely helpful. Even gave my son an umbrella (with Sands logo) as a souvenir. I have nothing negative to say about their service and the hotel as a whole. One of the best and most luxurious hotel we've ever went to. I highly recommend this hotel for couples or for families. Free shuttle to many parts of Macau. Thanks Agoda!
    Reviewed January 09, 2013
    9.3
    Exceptional
    tak from Hong Kong
    Couple
    Deluxe Suite
    Stayed 1 night in December 2012
    A quiet hotel with delighting seeview”
    location
    we live on higher level floor, the sea view is very beautiful and romantic. The staff is nice and the bed is very comfortable with three TVs in the room. The bathroom is very large but the soap is ordinary. What a pity that the swimming pool is very very small. The traffic is very convenient with a lot of suttle buss. I will only live this hotel in winter since the swimming pool is tiny.
    Reviewed January 06, 2013
    8.7
    Excellent
    Jon from Singapore
    Family with young children
    Stayed 2 nights in December 2012
    Nice room”
    Bigroom
    Very good rooms, very big and spacious. There is karaoke set inside the room, but too bad the water bottle too smalll. There is microwave and rice cooker, very convenience for family trip, the very amazing thing is the toilet is auto and th seat always warm
    Reviewed December 19, 2012
    9.3
    Exceptional
    Bat-Ulzii from Mongolia
    Business traveler
    Deluxe Suite
    Stayed 2 nights in November 2012
    This is good hotel”
    this is good hotel
    when i arrived there they put me in very nice room, but wifi and other things - that most 5 star hotels offer free are being charged were disappointing! other problems with this hotel is not too many taxi comes as other hotels - while i was there - i had to wait 30 mins for taxi! maybe because there was f1 racing started and shortage of taxi!
    Reviewed December 05, 2012
    8.7
    Excellent
    Leong from Malaysia
    Couple
    Deluxe Suite
    Stayed 1 night in October 2012
    Stunning building structure and view from the room”
    The best features of the hotel is affordable delicious buffet brunch and the layout of the room.
    The front counter staff is polite and attentive, with good command of English. The attentiveness of showing us our room impresses us. The pillows are soft and my room has free wifi, and it is fast too ! The city room view is astonishing and there is a extended window where you can sit there and enjoy all the view as long as you want. However, the washroom tiles are a little old fashion but overall, I will rate it a 7.5 with the price I am paying.
    Reviewed October 16, 2012
    8.0
    Excellent
    Kathy from Philippines
    Business traveler
    Deluxe Suite
    Stayed 2 nights in August 2012
    Nice hotel”
    Convenient location, free shuttle
    The hotel staff are friendly, service is quality . Location is in the center of the city. Easy to go around town. The free shuttle is also very helpful tomgo around from one hotel to another. I would want to go back to this hotel again. The failities was nice. Value for money
    Reviewed September 05, 2012
    9.7
    Exceptional
    tan from Singapore
    Business traveler
    Deluxe Suite
    Stayed 2 nights in February 2012
    Nice place”
    Very nice bed
    The bed and pillow of the hotel is definitely one of the best. I really had a wonderful experience. The set up of the room is simply perfect. The feeling is great whn I enter the room. The hotel stuff is very helpful and always have a smile on their face. 2 thumbs up
    Reviewed July 17, 2012
    8.0
    Excellent
    kong from Malaysia
    Solo traveler
    Deluxe Suite
    Stayed 2 nights in June 2012
    great intro to macau”
    service at front desk, the large suites, 24hr restaurant
    For a first trip, this is a great introduction to macau. The check in was quick, the room was spacious and the bed was firmer than most hotels. I enjoyed the bar down at the casino and also appreciated the few eating places for breakfast and late night snacks. The only annoying thing is the long wait for taxis at various times of the day.
    Reviewed July 07, 2012
    9.3
    Exceptional
    David from Australia
    Solo traveler
    Deluxe Suite
    Stayed 1 night in November 2011
    Great hotel”
    Very luxurious rooms
    the room was very comfortable and well laid out, it was very spacious that made it feel like a nice room to spend time in to rest and recover. huge bathroom with tv and room service food also excellent quality. will stay again next time in macau.
    Reviewed December 07, 2011
    10.0
    Exceptional
    david from Malaysia
    Couple
    Deluxe Suite
    Stayed 2 nights in November 2011
    Fantastic room”
    Big space and comfortable
    it was our first time to stay in this hotel. surprisingly the room is so spacious and clean. there is even a jacuzzi in which you can't expect this in macau hotel in such a cheap price. 2 big led tv in the room and the bed is so comfortable. we plan to stay there again.
    Reviewed November 24, 2011
    9.7
    Exceptional
    David from Australia
    Business traveler
    Deluxe Suite
    Stayed 1 night in November 2011
    Comfort Plus”
    Huge & Luxurious room
    The suites at the sands are top class at a good price. The room was very large and beautifully decorated, providing a nice feeling, alot of times in Macau the rooms may look good but you dont really want to spend time in there, however the rooms at the Sands were very comfortable. Even a tv in the bathroom and room service food quality was excellent. Will definately stay again.
    Reviewed November 16, 2011
    9.3
    Exceptional
    David from Australia
    Couple
    Stayed 1 night in October 2011
    Good location, excellent room.”
    Casino and entertainment.
    our stay is quite memorable, we plan to stay again on our next visit to macau. all the hassles of check-in, out where at the minimal, thanks to the amazing staff of this true 5 star hotel. the complimentary shuttle bus between ferry terminal and venetian hotel is very effeicent. we plan to return and enjoy the sands lifestyle.
    Reviewed November 01, 2011
    10.0
    Exceptional
    toh from Singapore
    Couple
    Deluxe Suite
    Stayed 2 nights in September 2018
    great hotel ”
    great staff, polite, room big n clean
    Reviewed October 06, 2018
    8.4
    Excellent
    low from Singapore
    Couple
    Stayed 1 night in February 2018
    Good location ”
    Good location and nice room
    Reviewed February 25, 2018
    8.4
    Excellent
    OH from Singapore
    Couple
    Deluxe Suite
    Stayed 2 nights in September 2017
    Bad front desk attitude”
    Hotel does not have enough Apple Charger for my friend. Front desk service crew don't seems to provide a good customer service, just brush us off by asking us to charge at the conceige counter. Being a 5Star hotel I didn't expect to receive such attitude from the front desk. Did not even apologise and guide us properly to the counter. If the mangement do saw this complaint please do something about it. Incident happen on 26th Sept morning between 3-4am.
    Reviewed October 02, 2017
    6.4
    Good
    Ben from United States
    Solo traveler
    Deluxe Suite
    Stayed 2 nights in August 2017
    Service could be better”
    I stayed an extra night due to the typhoon and below are what happened during my stay which I thought the hotel could have done better: 1. I tried to withdraw cash from ATM, but the ATM machine crashed (yes, I have never seen it either), the hotel staff said the ATM belong to the bank and they can't do anything about it, but asked me to go to the bank the next day to get it back. He says it happens a lot, so be prepared if using the ATM. In my opinion, it is not my fault, why should I change my plan to go to the bank? Why the hotel can't work it out with the bank and get my card back? 2. As I mentioned I stayed one extra day due to the weather and bought the breakfast package. However, the next day the restaurant was not open due to water outage. Sands has many properties in Macau, and their other properties did not have water issue. Why couldn't the hotel simply offer me to have breakfast at other properties? There are shuttles every 15 mins or so running between hotels. I understand that the weather caused the outage and no one wants to see that. If it is an issue all over Macau, I wouldn't be complaining. But my friend stayed at their other properties and had no problem. But all they had me do was to fill out their feedback form. So I am disappointed at how they handle the situation.
    Reviewed August 27, 2017
    6.4
    Good
    Ching from Hong Kong
    Family with young children
    Deluxe Suite
    Stayed 1 night in July 2017
    Hotel room is big but lack of facilities ”
    Hotel room was big and nice. But staff quality was just average. My son cried a bit at the lobby and we were treated rulely by the security in black suit. Probably not a hotel for family. Also avoid the 888 restaurant which was full of tourists from the cave (you know what I mean).
    Reviewed July 25, 2017
    9.6
    Exceptional
    Mark from China
    Group
    Stayed 1 night in May 2016
    Damn...a bit expensive, but just win it back!”
    We had a group of us all go in for the 120sq/m suite and it was flawless. To be fair for 500USD it better be, but it really did take the cake. Best room I've ever stayed in. The Casino is one of the only you can have a drink in hand while gambling. That usually makes things significantly better or worse. Lucky enough we were on the former part of that statement. You want to have it all, here's the place. Book it.
    Reviewed May 30, 2016
    12345
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    Sands Macao Hotel
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    • Excellent location
    • Historic Centre of Macau