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Excellent



based on 2361 reviews
  • Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.2
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BEE from Brunei Darussalam
Groups
Premium Deluxe Twin
Stayed one night in July 2015
Highly Recommeded
Cleanliness, Location and Helpful staffs
The staffs from the receptionist to the bellboys and waiter/waitress were extremely helpful and welcoming. The receptionist also helped us in arranging a luxury group tour to cu chi tunnel. We stayed in Twin Bed and Deluxe Double Room. Both rooms and bathrooms were clean and comfy. Breakfast provided by the hotel was amazing. The staffs were kind enough to keep our luggage during our 2 nights trip to Hanoi. Walking distance to most of the tourist attractions, bar, cafes, halal and non halal restaurants or even street foods. Ben Than Market is just around the corner and convenience store is across the hotel. Will stay here again during our next visit.
Reviewed July 30, 2015
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Piyanuch from Thailand
Couples
Sanouva Deluxe (Double)
Stayed 2 nights in July 2015
good place
Location, room, food
Everything is good.
Reviewed July 28, 2015
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Mery from Indonesia
Groups
Sanouva Deluxe (Double)
Stayed 2 nights in July 2015
not recomment
i dint like that hotel
Reviewed July 27, 2015
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Mery from Indonesia
Families with older children
Sanouva Deluxe (Double)
Stayed one night in July 2015
the room to small and the bed very bad
the location its oke, that all
because close everywhere
Reviewed July 22, 2015
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Kung from Singapore
Business travelers
Sanouva Deluxe (Double)
Stayed 2 nights in July 2015
Great location, value for money
Location, staff friendly, room clean
3rd stay and happy very time
Reviewed July 19, 2015
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ting from Taiwan
Couples
Deluxe (Double)
Stayed one night in June 2015
Nice
nice place to stay
Reviewed July 09, 2015
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Marie from New Zealand
Solo travelers
Premium Deluxe Twin
Stayed one night in July 2015
Ok
Location, porters, bathrooms
This hotel could certainly step up its game - there was rubbish under the beds, lumpy pillows, fairly unhelpful reception staff and breakfast was lacklustre. The porters however were very helpful and friendly and on the surface the rooms looked clean and were spacious with windows. It's a nights sleep in a good location but there are probably better options available in the city.
Reviewed July 07, 2015
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Tengku from Malaysia
Couples
Sanouva Deluxe (Double)
Stayed 3 nights in July 2015
Excellent service!
Staff helpfulness, location. Cleanliness
It was a very pleasant stay.
Reviewed July 06, 2015
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PACHARA from Thailand
Solo travelers
Premium Deluxe Double
Stayed 2 nights in June 2015
Good hotel
Food Staff location
Reviewed July 04, 2015
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wei from Singapore
Couples
Deluxe (Double)
Stayed one night in June 2015
Overall is still alright. bed is kinda hard.
Good customer service
Reviewed July 01, 2015
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