Santa Fe Hotel
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6.8
Good
2.6% this month
/10
(675 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location - 2.03 kilometers from city center
Parking
FREE
  • Sapphire - Day Tours120 m
  • Guam Premier Outlets710 m
  • Cancer Center Of Guam720 m
  • Island Cancer Center720 m
  • Cancer Center720 m
  • DSF Galleria Shopping Mall770 m
  • The Womens Clinic780 m
  • Tamuning Shopping Center910 m
  • Audiological Associates Professional Hearing Center1.05 km
  • Takecare Fhp Health Center1.12 km
  • Free Wi-Fi

    Santa Fe Hotel

    132 Lagoon Drive, Tamuning, Guam, Guam, 96931 - See map
    "Stay on the beach, eat on the beach, bar on the beach, nice little pool."
    edward - November 27, 2018
    Very good service
    7.3 rating for service
    Good comfort
    6.7 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Steamroom

    • Air conditioning

    6 travelers are looking at this property right now

    Book now before it's too late!

    Property ranking|Compared to 141 Guam properties
    See all rankings
    Cheapest price score
    Room comfort score
    6.7/10
    Review score - United States
    7.0/10
    Location score
    7.5/10
    Better than
    96
    %
    of Guam properties
    Better than
    84
    %
    of Guam properties
    Better than
    83
    %
    of Guam properties
    Better than
    82
    %
    of Guam properties
    Value for money7.1
    Distance to city center2.8 km
    Location rating7.5
    Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
    Distance to airport3.2 km

    Rooms available at Santa Fe Hotel

    Sea Front
    Sea Front
    ...
    • Room size: 27 m²/291 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Garden View
    Garden View
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Ocean View
    Ocean View
    ...
    • Room size: 27 m²/291 ft²
    • Partial ocean view
    • 2 single beds
    Enter dates to see prices
    Mountain View
    Mountain View
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
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    Room Standard
    Room Standard
    ...
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Standard With View Double/twin
    Standard With View Double/twin
    ...
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      Standard Room, Oceanfront
      Standard Room, Oceanfront
      ...
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        Standard Room, Oceanfront
        Standard Room, Oceanfront
        ...
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          Room Ocean View
          Room Ocean View
          ...
            Enter dates to see prices

            What people love about Santa Fe Hotel

            • 7.2
              Very good
              Location

              "Good location right along the beach."

              Roy

              |

              November 13, 2017

            • 9.6
              Exceptional
              Location

              "On the plus side, beautiful beach location."

              Stanley

              |

              December 26, 2018

            • 10.0
              Exceptional
              Breakfast

              "Having breakfast RIGHT BY THE BEACH is awesome!"

              Skyj

              |

              January 13, 2019

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            More about Santa Fe Hotel

            More about Santa Fe Hotel

            6.8
            Good

            "Great experience to walk to the Alupat Island opposite the h..."

            Ka M.

            |

            January 1, 2019

            An overview

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            What they offer

            10.0
            Exceptional
            Staff 

            "PROS: -Great front desk service."

            Skyj

            |

            January 13, 2019

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Santa Fe Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (675)Booking.com Reviews (797)
            6.8
            /
            10
            Good
            2.6% this month
            Cleanliness5.9
            Facilities5.8
            Location7.5
            Room comfort and quality6.7
            Service7.3
            Value for money7.1
            Rating
            9+ Exceptional (41)
            8-9 Excellent (65)
            7-8 Very Good (129)
            6-7 Good (87)
            <6 Below Expectation (174)
            Time of the year
            Mar - May (102)
            Jun - Aug (143)
            Sep - Nov (104)
            Dec - Feb (147)
            All guests (675)
            All room types
            All languages

            Show reviews that mention 

            Showing 496 verified guest comments
            12345
            8.0
            Excellent
            Heesun from South Korea
            Solo traveler
            Garden View
            Stayed 1 night in July 2019

            It's good with relatively cheap price”

            Price is good comparing to other hotels in Guam. But even though I checked for the early check in, which is possible with the site, the room is ready by 3 o'clock. So don't trust the site's prearrangement for the check in hour. The room is okay, but the cleanning condition is little bit questionable. I found a hair from the mattress.

            Reviewed July 21, 2019
            6.0
            Denisha from Guam
            Family with young children
            Ocean View
            Stayed 1 night in July 2019

            Above average”

            Hotel is due for a renovation update & our room lacked basic accommodations that all hotels usually carry such as the house slippers, extra tissue, a microwave, coffee maker, etc. Also a/c was excellent, extremely cold.

            Reviewed July 23, 2019
            7.2
            Very good
            micheal from Guam
            Solo traveler
            Garden View
            Stayed 5 nights in July 2019

            Great Location”

            This hotel is right on the water. The infinity pool over looks the ocean and the sunsets from the bar:restaurant is fantastic. The wait staff was very nice as was the maid. The front desk was borderline rude. The beds were very stiff and too short for my long body. The AC was okay. The shower was just okay. The first 2 days was no hot water. The shower always made a high pitch whine when it was on.

            Reviewed July 08, 2019
            8.8
            Excellent
            GEORGE from Philippines
            Business traveler
            Garden View
            Stayed 2 nights in March 2019

            Perfect secluded beach”

            For either work or play, the location of this hotel couldn't be better. Far enough away from the crowds of Tumon to enjoy the solitude, yet just a trolley hop away from all the action as well as shopping at GPO.

            Reviewed April 05, 2019
            6.0
            Zenaida from Philippines
            Business traveler
            Garden View
            Stayed 2 nights in July 2019

            Above average”

            The staff were nice, the location is superb but the place itself is old. Carpet has stains broken phone dirty and old room.

            Reviewed July 12, 2019
            8.4
            Excellent
            Vida from Philippines
            Couple
            Garden View
            Stayed 2 nights in June 2019

            Excellent”

            Price

            Reviewed June 30, 2019
            4.4
            Matthew from United States
            Solo traveler
            Garden View
            Stayed 2 nights in May 2019

            Acceptable”

            I was here 4 yrs. ago and it wasn't bad. Now the place is run down, dirty and the breakfast was lousy. When I was here last time they had a nice breakfast buffet. Now no buffet, they give you a menu with just a few things to pick from and that's it. Very small TV that didn't work half the time and needless to say I won't be back. The price of the hotel isn't worth $30 per night let alone what I paid.

            Reviewed May 28, 2019
            5.6
            JUN from South Korea
            Couple
            Garden View
            Stayed 1 night in April 2019

            Nice beach but facilities should be renovated soon.”

            Nice staffs with nice ocean view. However, all of the facilities were very old especially room condition was bad since all of the stuffs in the room were outdated. Anyway, the staffs are very nice. Thank you for your kindness.

            Reviewed May 07, 2019
            8.4
            Excellent
            edward from United States
            Business traveler
            Mountain View
            Stayed 2 nights in November 2018

            cool little place on a beautiful beach - affordable”

            Great little place at a good rate. Stay on the beach, eat on the beach, bar on the beach, nice little pool. Cant beat it for a friendly staff and affordable rate. Breakfast is worth it for sure. Run on the beach and close to all. Great restaurant in the hotel and next door. Water park and grocery store next door as well.

            Reviewed November 27, 2018
            8.0
            Excellent
            Daigo from Japan
            Business traveler
            Garden View
            Stayed 4 nights in September 2018

            Safe shelter during huge typhoon hit”

            Stayed at Santa Fe Hotel (SFH) during a huge typhoon hit to Guam. The staff were very professional, patient, and replied to my request very quickly. Which level of expectation that is very difficult to get at any other 3 star hotel. Even during the typhoon there was almost no power outage, slightly couple of seconds. Size of the room was good enough for a single traveler or two, maybe a little tight for a family. Wi-Fi worked well, amenity goods were satisfactory. First there were no microwaves or water heating pot, but staff delivered them to the room right after requesting. Needed to ask to bring new towels couple of times. Small convenient shop available on first floor. Supermarket is located in a walkable distance, nice restaurant next to hotel, also GPO is in a 20 minutes walk distance. Whenever need a ride to downtown area you just need to walk 2 minutes to Onward Hotel next to SFH and catch the red shuttle bus. The beach behind the hotel was astonishing!

            Reviewed September 11, 2018
            9.6
            Exceptional
            WENDY from United Kingdom
            Solo traveler
            Garden View
            Stayed 2 nights in April 2019

            You'd battle to find a more perfect location than this!”

            OK, the hotel is a little retro and in need of some TLC, but I honestly think this added to its charm really! From the moment I checked in all the staff were so friendly and helpful, and I think this is one of its greatest assets. Along with the perfect location right on the beach, and the truly fabulous infinity pool from where you can watch the sunsets, I had a wonderful time staying here and will be heading back again as soon as I can. Try to visit for a happy hour cocktail or beer at the on-site restaurant, The Grille, because the live music and relaxing party atmosphere makes for a fabulous place to meet new folk from all over the world. Thoroughly enjoyed my stay here.

            Reviewed April 25, 2019
            9.2
            Exceptional
            WENDY from United Kingdom
            Solo traveler
            Mountain View
            Stayed 1 night in April 2019

            Old fashioned retro style hotel with wonderful staff”

            Firstly it's not a high rise hotel but an old fashioned pink coloured block whose style I love because it reminds me of old fashioned guesthouses in Cuba. Secondly the rooms are large, plenty of hot water, clean towels etc. But the most outstanding thing about this hotel is the infinity pool right on the beach AND the fact that the staff are all amazing. Yes it looks a bit sad and needs a major overhaul but a big YES, it just feels like a down to earth, friendly, comfortable quiet place to stay with lovely people surrounding you. I had a very wonderful stay here.

            Reviewed April 20, 2019
            10.0
            Exceptional
            Jonathan
            Group
            Mountain View
            Stayed 1 night in April 2019

            The LEGEND continues”

            ALU and PANG were brothers, always competing and challenging each other to be better for others. This legend is particularly found at this hotel on Guam. I enjoyed my stay because of HOSPITALITY. THANK YOU and enjoy! BRING OUT MORE of the HÅFA ADAI spirit than just saying Håfa Adai on the telephone or as we are greeted!

            Reviewed April 13, 2019
            4.8
            Jessica from United States
            Solo traveler
            Sea Front
            Stayed 2 nights in March 2019

            Great location. Very dated. Weird place.”

            I stayed at the Santa Fe for 2 nights. The staff are hit or miss. The hotel is sketchy. The rooms are dated and all the furniture is damaged. The hotel is in serious need of a huge makeover. I think that is why there is always availability. Really overpriced and you will be disappointed with the room but not the location. The hotel is right on the beach with a view of the island that you cant easily wade out to. It is right next to the boat rental for the cove. The hotel pool is nice, not because the pool itself is very good but because the view is so nice. It was nice to sit and sun there if the pool is not filled with loud children (or if there is not a party event going on.. there was when I was there so couldnt really relax by the pool one of the days). I had some issues with the staff. I had to speak to the owner because the manager was away. Not sure if he was aware of the condition or the way the hotel operates. If he was a good owner, the hotel would be better.

            Reviewed March 21, 2019
            5.2
            Zeng from Hong Kong
            Couple
            Garden View
            Stayed 4 nights in March 2019

            Not a valuable hotel ”

            Room lights are not good, desks are dusty, and pillows are not comfortable. After check in, towels are not available, need to ask housekeeping for that. Save box didn't work, also need to fix. But location is good, near to airport, and view in front of hotel is beautiful.

            Reviewed March 19, 2019
            2.4
            Youngah from South Korea
            Business traveler
            Mountain View
            Stayed 3 nights in February 2019

            Horrible receptionist staff”

            They even cut off the telephone line so that guest can't reach the reception. The reception staff is so unkind. The swimming pool is filthy. Wouldnt recommend to anyone. 너무 더럽고 불친절해요 수영장은 들어가면 안될 정도에요 돈 더 써서 다른데 가세요

            Reviewed March 02, 2019
            9.2
            Exceptional
            Gary from United States
            Solo traveler
            Mountain View
            Stayed 7 nights in February 2019

            Guam / Santa Fe Hotelby”

            The Santa Fe Hotel is a very nice place, however it needs some upgrades----The phones in the rooms do not work, furniture and drapes very old and laundry room only has one washer and dryer. All the staff very helpful and friendly, Benny at the front desk was always willing to help a very good person. Mercy in house keeping did a great job taking care of my room. The Santa Fe Bar and Grille was great, right by the beach the food was great and the staff very friendly. Keilani at Reservation was very helpful getting me checked in cause I arrived early and when I had to request two more days due to the typhoon. Overall I had a great time and yes I would stay their again.

            Reviewed February 27, 2019
            7.2
            Very good
            maila from Philippines
            Family with young children
            Garden View
            Stayed 2 nights in February 2019

            It's still ok.. but hope they will maintain it better”

            Staff both reception and restaurant were very friendly and helpful. Pool area is nice. It has a little shop inside which is helpful. I can see how the place itself used to be very lovely, but is starting to deterioate a little. I happened to overhear two regular customers on different days confirm this concern. The place can be refreshed and renovated a little. For example beddings and towels have holes and pillows are so flat we woke up a bit sore. Furniture and some areas are damaged/scratched. A paint job could do wonders. But I like that its locally owned, the employees are pleasant from reception all the way down to the cleaners and the overall energy of the place is positive. Location is not ideal though unless you intend to only stay at the hotel the whole time or have a car

            Reviewed February 26, 2019
            9.2
            Exceptional
            Mark from United States
            Business traveler
            Sea Front
            Stayed 3 nights in May 2017

            Awesome Sunsets”

            Great room and bed for the money. Got the Oceanfront Suite, breathtaking Sunsets all 3 nights. Nice Bar & Grill on premises. Shirley's Restaraunt right next door. Highly recommend this place. Not in the heavy Tourist mecca of Tumon. Quiet but still close to everything. And it's the only locally-owned beachfront hotel on the island.

            Reviewed May 13, 2017
            8.8
            Excellent
            Gayzelle from Philippines
            Couple
            Garden View
            Stayed 2 nights in December 2015

            Good stay”

            We had a pleasant stay in this hotel. The room was okay as well as the facilities. The Wifi has weak sgnal. It a bit far from the main city thoroughfare and had to travel by cab to visit the places we wanted. But its a good location nonetheless if you want to just relax and go less on shopping.

            Reviewed January 23, 2016
            12345
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