A charming hotel in a wonderful location”

This is my second time to stay in this hotel. My daughter had chosen it for me and my wife the first time because, though not in the center of town, it was just one bus ride from where she was staying. I felt safe and assured in this hotel because of the super-friendly staff. On a stopover from India recently, I decided to book a 2-night stay in the same hotel mainly because of the intimacy of the entire community in which it is located. I am a foodie, and I was struck by the tremendous variety of restaurants within walking distance of Santa Grand. This place is known for traditional Peranakan cuisine (Straits Chinese), but the Katong area is fast becoming the hub of continental cuisine as well. The freshly-baked criossants at the French Baker just across Santa Grand impressed me enough to want to return. I and my wife are going back to Singapore in July, and most likely we will book a room in Santa Grand East Coast again.

Good hotel and staff with great location”

Booked a family room for 4 nights and we were not disappointed. The room was big enough and was very clean. For the price, it was indeed value for money. Breakfast was limited but it beats no free breakfast. The receptionist, Mary always wore a smile everytime she greeted us as we went in and out of the hotel. She was very friendly, helpful and perfect to be in the hospitaliy business. Santa Grand is lucky to have her as an additional asset to the hotel. We were fortuntate to get to use the free mobile phone that had free internet and calls. It made us feel safe and secure. If we come back to Singapore, we will not hesitate to book at Santa Grand East Coast. We were 100% satisfied!

Best Friendliest, Clean and Great Value for money”

I stayed for 6 days and I work in hotels myself and can say that the Service, the atmosphere of this unique hotel located in the heart of Katong, with it's character charm building, spacious rooms, some with balcony, overlooking greenery where bird congregate in the evening, it superb, comfortable, clean and above all top class service with a smile. You can never go wrong with your choice when you stay at the Santa Grand Hotel East Coast. Thank you for my wonderful guest experience and memories. Casey, Francis of Perth, Western Australia

Great experience.”

Our stay in Santa Grand hotel east coast was very comfortable. We were able to explore singapore on our own even though it was abit far the city. But we enjoyed it because we learned how to travel by bus to bring us to the places we like to go to. Staff is very accomadating and friendly. There were Filipino staffs also who are working at the hotel so it was easy for us to ask were to go around singapore. Very clean hotel and comfy.

heritage style hotel”

We stayed at Santa Grand Hotel East Coast for one night before we flew home to Canada. I loved the old style of the hotel and the rooms were very spacious and comfortable and beautiful. The washrooms were large. The staff was very helpful when we checked in and it was quick and easy. The hotel is situated in an area where there are plenty of restaurants and bars and eateries. Very convenient. We also had an easy check out when we left in the morning. I was very impressed with the person who got a taxi for us without delay. He even helped us with our luggage and loading into the taxi. And he refused to take our tips. Such service! I will be be very happy to return to this hotel!

Beautiful and safe city”

The hotel located in the east of Singapore. It's 20 mins drive to the airport. The hotel nearby has a shopping centre, restaurant, coffee shop selling local food(cheap and nice) and etc. The hotel room is small but clean, comfortable and safe too. The hotel Nonya restaurant serve good Nonya cuisine. A very pleasant stay with Santa Grand Hotel East Coast.

Great location, nice but small rooms”

this is my third stay in santa grand east coast. i was alone during my first two visits and but this third time, i have my husband with me. unfortunately we were assigned a much smaller room. probably because i specified a room with window. i had been assigned a room during my previous stay, much larger but without a window. around 1 o'clock in the morning, we were woken up by loud noises, room bells ringing from other rooms, kids (?) running along the corridor, etc. this went on and on and we had to call reception to deal with it as it was impossible to go back to sleep with this going on. it took a couple of hours for this noise to subside. we found out the next day that this was a group of thais checking in very late. other than this unfortunate experience, the stay was comfortable and good. the staff know me already and they are always very friendly and accommodating. my husband and i will be transiting again in singapore next month and we will once again stay in santa grand east coast for sure.

Wonderful hotel - good location - great atmosphere”

I find this an excellent hotel. It is the best of the Santa Grande chain in my experience, so well worth the stay. I recommend you get a deluxe room, so you do not want for anything. It is a good East Coast Rd location. I think the chain if Santa GRande is very good and worth the money, though the price of this one has gone up a lot since I stayed there. Saw a great night expereince with the moon - safe area and no issues for a women walking late at night.

Relaxing Stay”

I stayed at Santa Grand Hotel East Coast for 3 nights. Staff are friendly and helpful. I really like the location of Santa Grand Hotel East Coast. It is near the east coast beach. There is a shopping centre i12 nearby and lots of nice food and culture nearby. Santa Grand Hotel East Coast is near the airport and is an ideal place for solo business traveller as well as tourists.

One of the best hotels”

This was my first time staying in Santa Grand East Coast Hotel, and I would definitely recommend it to visitors of Singapore. The hotel's location was very convenient as it was near a mall, a few restaurants, and walking distance to the bus stops. The room was quite small, but very clean and well-equipped with amenities. The staff was very friendly and gave no issues during check-in/check-out.

New & tidy budget hotel in heart of East Coast.”

this new hotel was recommended to me during my previous visit to singapore when i was staying at a 4 star major branded hotel nearby. so i gave it a try and it was great. while it is a budget hotel, the prices were good and the room was newly furnished, clean, neat and functional.in the heart of the katong district of east coast singapore the santa grand is close to good restaurants, shops (recently renovated katong mall and parkway parade)and nightlife. with lobby housed in a shophouse of east coast rd, the style fits with the pernanakan nature of the district. only 10 min from the airport, this hotel is ideal for travellers on a mid tier budget.

Superb Stay!”

I had a pleasant stay at the hotel. It was F1 weekend when I came and all the other hotels were severely overpriced. I was surprised that Santa Grand East Coast was offering such lovely rates and booked a stay here instead. The location was fantastic in a quaint neighbourhood that is not too busy and have many lovely eating places surrounding it. The shuttle bus from Katong i12 Mall comes every 15 minutes and shuttles passengers to the Paya Lebar MRT. You can also choose to walk to the nearest bus station and the other MRT station is just 1 to 2 bus stops away. I will most definitely stay here again. Love the spaciousness of the room and bathroom :)

Lovely Hotel, friendly and welcoming staff. ”

I went to Singapore from Cambodia on my own as I was doing exams - so i needed a hotel that was located near to everything and was very comfortable and relaxing. Where I could do my work with out being disturbed. The Santa Grand was perfect! the staff were very friendly, and helpful. The hotel is new and the rooms are small but very clean and well decorated and the bed was very comfy. I had a good few nights sleep and it was quiet at night. The swimming pool on the roof was perfect with a jacuzzi it meant I could relax after my exams and wind down to de-stress! The breakfast was good and lots of variety. Although Singapore is very expensive (compared to Cambodia) I definitely want to go again as the place is lovely and the shops are great! I will certainly go back to the Santa Grand as the reception staff were lovely and felt like friends and helped me in every way.

homely hotel with warm service crew”

this was our 2nd visit to santa grand east coast hotel and as usual, the check in process was a breeze and you'll need to pay $ as a deposit which will be returned to you on the day of check out. - room and bathroom were spacious enough and they even have bathtubs for superior room type! however, water was constantly leaking whenever you're taking a shower, making the bathroom floor wet and flooded. that's the only grunt we had during our 1 night stay. other than that, it was a delightful staycation (for the 2nd visit as well) !

Great teams make good hotels”

After a long journey, we arrived at the Santa Grand Hotel, it looks goods from the outside but also from the inside. We were perfectly welcome at the front office. I should say that the front office employee, called Mery, was very helpfull and has a very great sens of hospitality !!! The room was very clean (even under the bed), wich is very important for us. The room we have was good , but it was not the smallest type rooms they have. The swimming pool on the roof is also good, not that big , but big enought ! The neighbourghood is good also, lots of expats are living there. 10 min walks from eastroad parc for a morning jogging. We also rent bikes there. With the bus, 30 min from the touristic attractions, we also use Grab (uber), 10 minutes by car to the city center. We enjoy there and we will definitly book this hotel again for our next Singapore visit. Mery, thanx again !!!!!

A heritage haven”

East Coast is a fantastic spot near the beach, with the Santa Grand Hotel located in the heart of a community that reflects the Peranakan heritage. The buildings and the food offer a feast for you eyes. Santa Grand was a great place to stay, lovely heritage rooms, professional staff & a great restaurant. We will be back.

Great Stuff”

We really enjoyed our stay in Santa Grand Hotel East Coast. The Stuff helped us with everything we asked and even more. Hotel itself was very clean and nice. Before our stay we were not sure if location of this hotel is "good enough" because there were no mrt stations nearby but beacuse of great bus lines we did not need mrt at all. Pool was also good extra for this hotel. I would definitely recommend Santa Grand Hotel East Coast to everybody!

Great location, lovely hotel and very helpful.”

Lovely hotel, the location is nice for East Coast Park and there are lots of food options and a cinema close by. A little far from the MRT line but only say $5 in a taxi or there is probably a local bus. The staff were very friendly and helpful, giving us directions and organising an alternative breakfast as we were leaving at 6am. The pool is small but nice with a jacuzzi and a nice view and an area to lounge in. The room is modern and clean and tastefull but small (as per normal in SG) however the bathroom was actually a decent size, very nice after the many bathrooms we have had with no room to even sit on the toilet properly! Nice and quiet too even though we were close to the lift. Even though we were only here for one night we really enjoyed it and would definitely come back again.

The best hotel staff I've encountered in Singapore”

I am a frequent traveller to singapore and usually stay in 4 star hotels. Since the airport hotel was very expensive, I tried to find a cheaper alternative for a few hours of sleep over in Singapore while in transit and found this hotel on Agoda. I have been coming to Singapore for over 14 years and I have to say this hotel has the friendliest and most helpful staff I've ever encountered in Singapore. The service in Singapore usually good and business like (as opposed to real warm service in a good hotel in Thailand), but Santa Grand had staff who went out of their way and pro-actively checked about your wake up calls and taxi to the airport etc. without prior requests. They were generally very warm and that is something I haven't noticed in Singapore in a while. So I would definitely recommend this hotel if you need to stay near the airport or on the east coast side.

great experience”

My stay at Santa Grand East Coast was great. The staff were very friendly and extremely helpful:) The location of the hotel is superb - near bus stops, MRTs and shopping centers. However, the wifi was unstable during my 3 day stay and I couldn't connect to the hotel wifi on the third day. Other than that, everything else was great!