Santa Grand Hotel East Coast
Santa Grand Hotel East Coast
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9.6
Exceptional

"Very friendly and helpful staff."

Bernice

|

February 2, 2018

 Santa Grand Hotel East Coast
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Lobby Santa Grand Hotel East Coast
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Lobby Santa Grand Hotel East Coast
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Interior view Santa Grand Hotel East Coast
Interior view
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Very good
Location
7.9
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What guests are saying:
Bus stop is nearby, lots of good food, near a mall, clean .....
Husein from Indonesia
Business traveler
A pretty place, near the cinema, and loads of good places to...
Karen from Malaysia
Solo traveler
was given a free upgrade to superior deluxe upon arrival. staff was helpful and friendly. room was clean and te location of the hotel is just a min walk away from i12 shopping centre. famous shop such as awfully chocolate, aston is located near the hotel.
Lee from Singapore
Couple
Great hotel for small family like us, Triple beds slept all of us. Kids thought the pool on the roof was cool. The staff was very friendly and helped us find our way around. Superb security features with card access required to get to any floors on the elevator.
Ho from Malaysia
Business traveler
The hotel is clean, value for money, and conveniently located to malls and eateries. Friendly hotel staff. And the stay comes with free breakfast. i always comes back to this hotel as it is very friendly and easy to go about to any where.
Ho from Malaysia
Couple
Plenty of tasty foods around eg. Alibabar's Kebab, Wee Nam Kee Chicken Rice in I1U Mall oppostite hotel, Nyonya Bachang on the same row as hotel and Teow Cheow Chai Kuey opposite Hotel and plenty more to explore.
Goo from Malaysia
Group
Wonderful heritage hotel in a great location nestled amongst the Chinese architectured streetscape. Comfortable rooms, great restaurant downstairs with boutique beers. Staff are friendly & we love it! Stay here often:)
Cecilie from Australia
Couple
great location in the East Coast with plenty of food place around. Only thing which they should have is a gym and if they can't have it inhouse then they should give voucher to use the one in parkway parade
Michele from Germany
Business traveler
Very good
From 2661 reviewsSee what guests said
7.7
/
10
Excellent cleanliness
8.1
Recommended by 88% of guests
Value for money7.7
Distance to city center10.2 km
Location rating7.9
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport10.9 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Shops

  • Laundry service

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7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 10 hours ago | 9 travelers are looking at this property right now
Family
Family
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed and 1 king bed...
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed or 2 single beds
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Superior Double or Twin
Superior Double or Twin
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  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Superior Double
Superior Double
...
  • Room size: 14 m²/151 ft²
  • City view
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Deluxe Double
Deluxe Double
...
  • Room size: 20 m²/215 ft²
  • City view
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Superior Twin
Superior Twin
...
  • Room size: 14 m²/151 ft²
  • City view
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Triple - 3 Single Beds
Triple - 3 Single Beds
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed and 1 super ki...
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Deluxe Twin
Deluxe Twin
...
  • Room size: 20 m²/215 ft²
  • City view
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Triple - 1 Double Bed 1 Single Rollaway Bed
Triple - 1 Double Bed 1 Single Rollaway Bed
...
  • Room size: 24 m²/258 ft²
  • City view
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Triple - Advance Purchase 14 Days
Triple - Advance Purchase 14 Days
...
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    Have a question for Santa Grand Hotel East Coast?

    What people love about the property

    • 9.2
      Exceptional

      "This was pretty amazing for me."

      Ana M.

      |

      June 4, 2016

    • 8.0
      Very good

      "Staff are smiley, courteous and helpful."

      Mei B.

      |

      August 22, 2017

    • 8.4
      Excellent

      "There is a good swimming pool at rooftop with nice view."

      Chunming

      |

      January 2, 2018

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    More about Santa Grand Hotel East Coast

    More about Santa Grand Hotel East Coast

    10.0
    Exceptional

    "Clean Room, Helpful Staffs, Very Good"

    Kenneth

    |

    December 10, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Nine Thirty by Awfully Chocolate
    120 m American
    Fourplay Kitchen and Bar
    140 m American, European, Japanese
    Group Therapy Coffee
    480 m American, Cafe, International
    Asian cuisine
    Asian cuisine
    Five Star Hainanese Chicken Rice
    70 m Asian, Chinese, Singaporean
    Boon Tong Kee
    100 m Asian, Chinese, Singaporean
    Jai Thai Restaurant East Coast
    100 m Asian, Thai
    Chinese cuisine
    Chinese cuisine
    captain leo
    90 m Chinese
    Jia Wei Express
    420 m Chinese
    Fresh Steam Crabs
    1.5 km Chinese, Seafood

    What they offer

    7.2
    Very good

    "Our stay was nice and staffs were very friendly."

    Maximillan

    |

    March 1, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2661)Booking.com Reviews (474)
    7.7
    /
    10
    Cleanliness8.1
    Facilities7.3
    Location7.9
    Room comfort and quality7.7
    Service7.9
    Value for money7.7
    Provided by verified guests of Agoda
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    All room types

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    Showing 2270 verified guest comments
    12345
    8.4
    Excellent
    Harpareet from Singapore
    Family with young children
    Family
    Stayed 2 nights in November 2018
    Small hotel with big hearted staff!”
    price of the room for a 3 start was on the slightly costly side but the staff were amazing. Gave the kids a surprise in the room when they found out it was my son's birthday. Restaurant is amazing, Mohit and his team are awesome. Had an enjoyable 2 night staycation.
    Reviewed November 16, 2018
    10.0
    Exceptional
    Osman from Japan
    Family with young children
    Superior Double or Twin
    Stayed 5 nights in December 2018
    Exquisite”
    Staff were super helpful with the kids and for every request. The place is quiet, clean with plenty of all around food and shopping. Get room with pull-out bed if u are traveling with kids...this place was worth the money.
    Reviewed December 29, 2018
    9.2
    Exceptional
    Silvia from Singapore
    Family with young children
    Family
    Stayed 2 nights in December 2018
    Great staycation location for non-touristy families”
    Most convenient location for staycation, near a beach and a street with awesome dining selection, city center is just a bus ride away. We have been to Santa Grand 2x now for staycations with our young kids; they love it and we love the spacious family room along with the rooftop pool, as well as Platypus restaurant at the hotel. Always clean and homey, will come back again.
    Reviewed December 25, 2018
    8.0
    Excellent
    palle from Singapore
    Business traveler
    Deluxe Double or Twin
    Stayed 4 nights in January 2019
    Good location, nice staff”
    Nice location, the hotel is ok priced but standard rooms are a bit disappointing , no views and quite small , friendly staff , comfortable beds , big bathrooms
    Reviewed January 10, 2019
    10.0
    Exceptional
    Chua from Singapore
    Business traveler
    Deluxe Double or Twin
    Stayed 2 nights in October 2018
    Clean and nice hotel”
    The deluxe is in good size for 2 paxs and clean. Hotel is surrounded with many good and famous food such as Peranakan, famous five star chicken rice, katong laksa, shopping malls. It is not noisy though it is near the main road.
    Reviewed October 18, 2018
    9.2
    Exceptional
    Brian from Australia
    Family with young children
    Superior Double or Twin
    Stayed 6 nights in October 2018
    Great Location and Brilliant Staff”
    I booked three rooms as I was travelling with young children and my parents and I am very happy with the entire stay. The staff especially Mery at the front desk was wonderful. She made the whole experience so enjoyable with great communication and support. Check in was very easy and quick. I love the swimming pool on level 6 as the water was warm and there is an out door shower. There are plenty of shops and restaurants around the area and you can easily have your money exchange at Katong Square on level 2. There is also a bank across the road from the hotel if you need urgent cash and a Seven 11 store just a 2 minutes walk from the hotel. A lovely stay and I highly recommend this place for people with young children. I will come back to this hotel when I come back to Singapore.
    Reviewed October 15, 2018
    9.2
    Exceptional
    Kelli from United States
    Couple
    Superior Double or Twin
    Stayed 2 nights in July 2018
    nicely designed rooms in historic building in a foodie area of town”
    Comfortable stay with nicely designed rooms that maintain the character of this historic building. Located in a great spot in East Coast area within walking distance to East Coast Park. Great choice for foodies with lots of nyonya cuisine spots nearby and hawker stalls. Good value for money.
    Reviewed October 01, 2018
    8.4
    Excellent
    WAI from Malaysia
    Business traveler
    Superior Double or Twin
    Stayed 4 nights in May 2018
    good location”
    Had a conference to attend in Max Atria which was 10-15min drive from the hotel. Excellent location as all the best and nice eateries are just along the hotel. Katong shopping mall is just across the street. no nearby MRT so you'll need to cab or grab if you need to go further.
    Reviewed September 19, 2018
    10.0
    Exceptional
    Nina from Philippines
    Couple
    Deluxe Double or Twin
    Stayed 1 night in August 2018
    Cozy hotel”
    Overall, we liked this hotel very much! Comfy bed, free breakfast with a good selection, complete set of toiletries, blowdryer and ironing board in room.. Complimentary bottled water.. Check in and check out was fast.. Simple pool on the rooftop . Lots of places to go to around the hotel (not tourist attractions)... Our only complaint was that we were all but kicked out of the breakfast area by 1030am as they said they had to prepare for regular service..
    Reviewed August 08, 2018
    9.2
    Exceptional
    Steven from United Kingdom
    Couple
    Superior Double or Twin
    Stayed 3 nights in November 2018
    Great location if you want to be away from the crowds ”
    Katong area is very nice with loads of eateries.. it’s quitea long way from the main attractions but there are plenty to see around here. East Coast Park is within 15-20 mins walk and it’s lovely, esp in the morning
    Reviewed November 26, 2018
    10.0
    Exceptional
    CHANCHAL from Singapore
    Solo traveler
    Superior Double or Twin
    Stayed 6 nights in October 2018
    A very hospitable hotel situated in a pleasant neighbourhood. The staff were warm and friendly. ”
    Staff: warm, friendly, helpful We felt they were so sincere and willing to accomodate our requests at all times. Hotel: value for money, situated in a safe neighbourhood and accessible to the city. Thank you so much for your hospitality.
    Reviewed November 05, 2018
    8.0
    Excellent
    Karthikeyan from India
    Family with young children
    Deluxe Double or Twin
    Stayed 7 nights in October 2018
    Value for Money !”
    We had an early check-in and the staff were very accommodating given that we had 2 kids (5 and 10 yr old). Very friendly,cheerful and always ready to help. The place is not close to any MRT and far away from the zoo and night safari. That I think is the only negative. Else, there are many eating options (including vegetarian) around the place and 2 malls. There is a direct bus to the CBD every 10 mins or so. Taxi to Little India was about SGD 10-12 only. All in all, great value for your money !
    Reviewed October 30, 2018
    9.2
    Exceptional
    Jun from Singapore
    Solo traveler
    Superior Double or Twin
    Stayed 3 nights in July 2018
    Location”
    The hotel is located at vert convinient location for foods, massage, beers, and transportation (bus). Many buses drive to MRT (Train) whre you can reach there in one minute. I think this hotel is good for those who use for anyone who want to save expense for hotel and accomodation.
    Reviewed July 09, 2018
    8.8
    Excellent
    Althea from Singapore
    Couple
    Superior Double or Twin
    Stayed 2 nights in April 2018
    Everything was good but Housekeeping could be improved”
    The stay was good. Location was superb as there were eateries all over... jus downstairs was a restaurant serving cheap bear and western cuisine.. love the stay except I personally feel Housekeeping could be improved. As I requested for my room to be made but coming back at night, I saw the room was not made whatsoever ... I understand that hotels will not have Housekeeping services for a 1 day stay but I was staying for 2 nights... Anyway love this hotel and would definitely reconmmend to friends
    Reviewed May 08, 2018
    8.8
    Excellent
    Karen from Malaysia
    Solo traveler
    Superior Double or Twin
    Stayed 3 nights in March 2018
    Lovely hotel on the East Coast”
    A pretty place, near the cinema, and loads of good places to eat. Parking is in a back street, but seemed quite safe, and relatively trouble free. The breakfast is simple, but reasonable. My bed had a fault (maybe the base was broken, as the bed sloped slightly on one side). While this was disappointing, I would consider staying here again, as the location is very good, and the place is attractive.
    Reviewed March 26, 2018
    8.8
    Excellent
    Luana from Australia
    Couple
    Deluxe Double or Twin
    Stayed 2 nights in October 2018
    Great suburban hotel”
    We had a very pleasant stay and enjoyed our stay at the hotel which was close to airport and have lots of places to eat right outside the hotel from local dishes to western food. Our room was large and spacious and the beds were comfortable and we had a good sleep. Value for money and clean hotel with friendly staff and good service.
    Reviewed October 19, 2018
    9.2
    Exceptional
    Mark from Australia
    Family with young children
    Deluxe Double or Twin
    Stayed 2 nights in October 2018
    Refreshing”
    I usually stay closer in when in Singapore but chose Santa Grand based on a short stay (2 nights, 3 days) and location relative to the airport and food choices in the local area. Exit the hotel and turn left or right and the food choices within 50 metres are outstanding. Seafood, Peranakan or Nyonya food, western food, good coffee and tea. It's all there. Hotel was also clean and the staff were excellent. The pool, being on the rooftop and never in shade, is as warm as a bath. So good idea to have a swim early or late. Would return in a heartbeat.
    Reviewed October 11, 2018
    9.2
    Exceptional
    Eunice from Singapore
    Solo traveler
    Superior Double or Twin
    Stayed 1 night in September 2018
    Great location and ultra clean room”
    Room was small, but just right for one person. Super clean, kudos to the housekeeping for doing such a great job! I've always liked the Katong area so the location is perfect for me as an overnight stay before making my way back to the airport again. Will definitely recommend the place!
    Reviewed October 01, 2018
    9.6
    Exceptional
    Stephane from Malaysia
    Family with young children
    Superior Double or Twin
    Stayed 4 nights in September 2018
    Great teams make good hotels”
    After a long journey, we arrived at the Santa Grand Hotel, it looks goods from the outside but also from the inside. We were perfectly welcome at the front office. I should say that the front office employee, called Mery, was very helpfull and has a very great sens of hospitality !!! The room was very clean (even under the bed), wich is very important for us. The room we have was good , but it was not the smallest type rooms they have. The swimming pool on the roof is also good, not that big , but big enought ! The neighbourghood is good also, lots of expats are living there. 10 min walks from eastroad parc for a morning jogging. We also rent bikes there. With the bus, 30 min from the touristic attractions, we also use Grab (uber), 10 minutes by car to the city center. We enjoy there and we will definitly book this hotel again for our next Singapore visit. Mery, thanx again !!!!!
    Reviewed September 28, 2018
    9.6
    Exceptional
    Marko from Sweden
    Solo traveler
    Superior Double or Twin
    Stayed 7 nights in September 2018
    Probably the best hotel in town ”
    I stayed for 7 nights in this very nice hotel It has a nice pool on the roof, clean rooms. Helpful staff, specially the lovely lady Mary. Street outside has everything you need. Easy to get the bus to city.
    Reviewed September 27, 2018
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    Santa Grand Hotel East Coast
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    • Very good location
    • Singapore Flyer
    • Eunos MRT Station is within 1.46 km