Recent customer comments

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Very good



based on 4408 reviews
  • Cleanliness 7.3
  • Facilities 6.5
  • Location 8.7
  • Room comfort and quality 6.9
  • Service 7.0
  • Value for money 6.9
  • Food and dining 6.0
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Wong from Hong Kong
Solo traveler
Deluxe King
Stayed 4 nights in November 2015
Charming decor and concept, but excessively noisy!
Location, decor, room rates
For the location, Lai Chun Yuen is truly one of the best in China town. The concept of turning an old Chinese opera theatre into a hotel is very interesting indeed. The effort was sincere, and the room rates, like all other Santa Grand, are kept low. It's about as low as you can get in expensive Singapore. However, I was truly disappointed by the amount of noise the room (deluxe with balcony) get any part of the day. It's overlooking the Chinatown food street and a loud karaoke lounge. You get a lot of noise from about midday till 2 to 3 am. There is absolutely no sound proof in the room, it feels like you are sleeping right in the middle of a busy street. The bed if also a bit hard. I accumulated a lot of fatigue from lack of sleep after 4 nights. For this reason, even if I paid the low rates, it's just not worth it. This is truly a shame.
Reviewed November 17, 2015

Russarin from Thailand
Group
Superior Double
Stayed 1 night in November 2015
Hotel comments
Reasonable price with agoda, good service and best place for food
Convenient for commuting and easy to find food to eat
Reviewed November 17, 2015

Mauro from Italy
Family with young children
Superior Double
Stayed 1 night in November 2015
Our stay @ santa grand
location
room is very small, toilet is unaccessable for an European medium, but it is perfectly located in the heart of China Town. Conclusions, not worth of 100$ rates
Reviewed November 17, 2015

khankeo from Laos
Business traveler
Superior Double Balcony
Stayed 1 night in November 2015
My reviews
Location
Reviewed November 16, 2015

Tan from Malaysia
Couple
Superior Double
Stayed 3 nights in November 2015
Service and cleaness
Only good location
Please improve service(especially the night shift receptionist & drinking water supply) and the cleaness of the hotel.
Reviewed November 16, 2015

Girard from Philippines
Solo traveler
Deluxe King
Stayed 1 night in October 2015
Great location but noisy
Location, charm, heritage
The location is convenient and the heritage architecture is endearing. The room was a good size. But I really find it extremely noisy cos there was music blaring from outside. The walls are also thin. Any pedestrian sound was heard clearly from my corner room.
Reviewed November 15, 2015

THEERASAK from Thailand
Solo traveler
Standard Single
Stayed 1 night in November 2015
Laxury, Clean, Comfortable
Laxury, Clean, Comfortable
Reviewed November 14, 2015

Louis from Vietnam
Couple
Superior Double
Stayed 4 nights in November 2015
Perfect location
Best location. Value for money.
Reviewed November 13, 2015

Chaturon from Thailand
Family with young children
Superior Double
Stayed 2 nights in October 2015
Small functional hotel in the great location
Location
The location is great, near MRT and in the heart of China town. The room is very small, but it's fully functional. The cleanness is acceptable. The breakfast was poor. It's better to have BF at the surrounding area. Overall is fine. I might come back here again.
Reviewed November 13, 2015

nela from Indonesia
Solo traveler
Standard Single
Stayed 2 nights in November 2015
not bad
the bathroom is very clean, location is ok, not too expensive
good
Reviewed November 11, 2015


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