Recent customer comments

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Very good

based on 4404 reviews
  • Cleanliness 7.3
  • Facilities 6.5
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for money 6.9
  • Food/Dining 6.0
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Hector from Philippines
Business traveler
Standard Single
Stayed 5 nights in May 2015
Value for money
good location, value for money, and a very RED hotel ambiance
The single room was small as advertised. But the room and hotel facilities are adequate. Check in and out services were quick and hassle-free. The location is great for local dining, with lots of options right outside the hotel. Will come back, and recommend!
Reviewed May 22, 2015

Nessan from Philippines
Solo traveler
Standard Single
Stayed 2 nights in March 2015
it was ok
The best three things about this hotel were the helpful staff, clean rooms, and it's near the train station.
Santa Grand Hotel Lai Chun Yuen is convenient for solo travelers. It was less than 5 minutes walk to the train station. However, I had a hard time finding the hotel when i got to the streets. Whenever you feel hungry, there are lots of food stalls around. If you also want to buy souvenirs, just walk near the train station, and you can go shop around. The room was clean. The staff were polite and accommodating. The toilet was too small though. Overall, my stay was okay.
Reviewed May 19, 2015

Ziyue from China
Solo traveler
Standard Single
Stayed 4 nights in May 2015
Nice hotel with an outstanding location
It's just a few minutes' walk from the Chinatown MRT station and near to the Chinatown food center.
Although the decoration in the hotel is a bit weird ( it has red walls OMG), which makes me feel a little uncomfortable, my stay in the hotel is great in general.
Reviewed May 17, 2015

Teh from Malaysia
Business traveler
Superior Double
Stayed 6 nights in May 2015
Santa Grand Hotel Lai Chun Yuan
Nice Lobby
Reviewed May 17, 2015

Benjamin from Singapore
Superior Double
Stayed one night in April 2015
lai chin yuan
nothing nothing and nothing
Normal lo
Reviewed May 16, 2015

Chong from Malaysia
Superior Double
Stayed one night in May 2015
The hotel is cool
Location,clean just that the room is small for easy traveller not for those with big bag
Room and location is nice but avoiding the room with window towards main road especially at the site near the bar as I you can hear clearly people laugh and chat loud until 2 am. The hotel is heritage hotel and nice to explore.
Reviewed May 11, 2015

Irene from Australia
Superior Double
Stayed one night in March 2015
Crampy rooms but clean and central
The location is great only a few mins walk to Chinatown Metro. Relatively easy check in. Great food all around you as the hotel backs on to Smith Street (a pedestrianised street turned food court).
While the room was cramped (about one foot around the bed) the room was clean. But remember, everything is small in Singapore. I really liked the location and proximity to the Metro and lots of food options around so be adventurous!
Reviewed May 11, 2015

Denny from Malaysia
Solo traveler
Superior Double
Stayed one night in May 2015
Not comfortable stay except good location
Won't consider revisit
Reviewed May 11, 2015

Wee from Singapore
Superior Double
Stayed one night in May 2015
location good, food and transport.
Poor n sad. my room air con very noisy and space too small , in the midnight outside my room too noisy can't have a good rest.
Reviewed May 11, 2015

Hong from Vietnam
Superior Double
Stayed 4 nights in April 2015
Public area very nice but room very small
For public area very comfortable, clean with nice aroma
every things ok, the old bell man very friendly & helpful. Reception ok. Room very very small, no mirror on make up table so quite inconvinient. Plus point for hotel area very near Chinatown MRT & market.
Reviewed May 11, 2015


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