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Very good



based on 4404 reviews
  • Cleanliness 7.3
  • Facilities 6.5
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for money 6.9
  • Food/Dining 6.0
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Nadir from India
Couples
Superior Double
Stayed 3 nights in January 2015
Honeymoon in Singapore
Location, location and location
If you are looking at a hotel only for sleeping at night then this is a great option. The room is a squeeze definitely uncomfortable for two people but the location is terrific. This is not a fancy hotel but a great option for budget travelers
Reviewed January 12, 2015

Gricelda from Canada
Families with older children
Superior Double
Stayed 4 nights in January 2015
Great Location
Location and convenience to shopping and dining
My stay was very good. Excellent location and very convenient to dining and shopping.
Reviewed January 12, 2015

Swee from Canada
Couples
Superior Double
Stayed 2 nights in January 2015
Bad customer service and terrible bed
Location, internet speed and food choice
The lady at the front desk was very rude while checking in. Bed was horrible and room was tiny. If you are visiting Singapore, spend a little more and get a better hotel. There is no elevator. The hotel staff also missed the wake up call. Not recommended.
Reviewed January 12, 2015

Robert from United States
Couples
Superior Double
Stayed 2 nights in January 2015
Good Location LUmpy Beds
location and friendly staff
location is great. right in the middle of chinatown. in front of chinatown food area, lots of choices for meals. staff is very nice and helpful. drawbacks of hotel are that the beds are very very uncomfortable. the mattress is thin. the spring do nothing to support your back and you are basically sleeping on the wooden frame underneath. there is very little lighting in the hotel. the rooms are quite dark and the lobby and hallways are dimly lit.
Reviewed January 10, 2015

Kian from Malaysia
Couples
Standard Single
Stayed 2 nights in December 2014
Poor Service
Hi, We stayed in Santa LCY from 26th Dec to 30th Dec. The night shift receptionist has to be fired. Her attitude is affecting the image. We called to service desk as there were no floor mat and toilet paper in rooms. Do you know what the reply was? "Are you sure? Why so many problems?" She cut off the phone call after saying this. Regards, Disappointed Guests
Reviewed January 09, 2015

elizabeth from Indonesia
Families with older children
Deluxe King
Stayed 2 nights in December 2014
Its nice
clean, location, and staff
Although the rooms quite tight, but its clean enough. And for you whom cant sleep with noises, maybe you can ask special room (e.g. dining food view). No breakfast in this hotel, but there is 7eleven near the hotel. Overall, i love staying at Santa Grand Hotel Lai Chun Yuen
Reviewed January 07, 2015

Kah from Malaysia
Solo travelers
Standard Single
Stayed one night in March 2014
Small but in Good Location
Location, Affordable, Clean
Reviewed January 07, 2015

melanie from Canada
Families with older children
Standard Single
Stayed 2 nights in December 2014
My 14th visit to the hotel
locatin, staff, location
As always, staff were accomodating, location is fantastic for us.
Reviewed January 06, 2015

melanie from Canada
Families with older children
Superior Double
Stayed one night in August 2014
great location
Location, staff and hot water with a/c
This is the 13th visit to this particular hotel. It has become our go to while we are in Singapore. Love the location.
Reviewed January 06, 2015

Tsz from Hong Kong
Families with young children
Superior Double Balcony
Stayed 2 nights in December 2014
N/A
N/A
Reviewed January 06, 2015


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