The property does not accept Credit Cards, hence booking request are not considered as secure or complete unless the tariff amount is deposited/transferred in advance via bank transfer into the designated bank account. The property will contact you after you book to provide bank transfer instructions. Guests are required to pay the entire amount within 2 days from the date of reservation. Reservations shall be confirmed only after the entire amount is transferred to the designated bank account. Unless the this condition is fulfilled, a booking request shall not be considered as confirmed and the property shall have the right to refuse the booking request and treat the dates as open and available for other bookings.
Please note that guests can avail cook services at a surcharge on a per day basis for preparing breakfast, lunch and dinner. Raw materials and ingredients required for cooking have to be provided/arranged by the guest. Prior intimation for the same is required. Please inform Santa Terra Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of INR 3000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.