"Excellent it was great will talk about Tito my friends and f..."
March 30, 2016
180 meters to public transportation
520 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||6.8|
|Nearest airport||Gold Coast Airport (OOL)|
|Distance to airport||18.6 km|
Well-positioned in Surfers Paradise, Santana Resort is the ideal point of departure for your excursions in Gold Coast. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Cascade Gardens, Broadbeach Surf School, Royal Queensland Art Society.
Santana Resort also offers many facilities to enrich your stay in Gold Coast. For the comfort and convenience of guests, the hotel offers express check-in/check-out, luggage storage, Wi-Fi in public areas, car park, BBQ facilities.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as hot tub, golf course (within 3 km), outdoor pool, fishing, spa. Whatever your reason for visiting Gold Coast, the Santana Resort is the perfect venue for an exhilarating and exciting break away.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-13 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Basic, pay a little more for a lot better ”
Washing machine great after a long trip. Bit of a trek to Surfers Paradise center. Very basic and if I had know would have paid more. If your not expecting much it’s ok but for £15.00 a night extra I found a lot better place near the beach.
Had everything we needed for a stay Thankyou
Clean bedding - everything else is aweful”
According to the information folder, each room is individually owned. That would explain why there are some permanent residents in the hotel. My review therefore won't apply to each room as different owners will have different standards. The lady at Reception was friendly enough. The room smelled musty, the table was dirty and the carpet frayed around every edge. I took off my socks and immediately put them back on and vacuumed the whole unit. I found toenail clippings and pastry under the rug (which itself was all stained and really dirty) and sofa. The whole unit is 'worn'. The chairs all have loose legs. There was stale bread out in the courtyard, a piece of broken glass in the bathroom and dust everywhere. Basically it looks like they rely on each person to clean when they leave (which I did) but don't check anything themselves. I didn't dare use the pool - if they don't clean the units I doubt they maintain chlorine etc. Okay if you just need a bed, but don't take the family.
ok but........... ”
broken bathroom..smelly room....broken kitchen not happy
never returning. foxtel wasnt working, room DID NOT have aircon. rooms were dirty, doors didnt lock”
pros - the oven thats about it! cons - there was NO AIR CON No foxtel doors on our deck wouldnt lock dirty dishes in cupboards food wrappers throughout couch blankets in cupboards dirty couldnt use loungeroom ceiling fan being of the loud screaching noise coming from it no matter what speed. started with half a toilet roll and told there a further $1 each. paint chipped everywhere, bathroom vanity falling apart. expected to clean room throughly remove your rubbish or theres a fee, no food on site , a game room thats minimum $2 a game and last a whopping $3 minutes. balcony was mouldy smoke burns on the table mould on the fridge. THE LIST GOES ON
Kitchen was god sized bed was Ok
Don't stay here ”
The hotel was disgusting from the unhealthy stained mattress to the disgusting unclean state of the hotel room and managers that have no grammar or care for their clients will be telling everyone to skip this resort as I don't even think Gordon Ramsay could help here
They were very unorganised, we had dirty sheets also the room wasn't cleaned properly and we had the last customers food left in the cupboards. Then when checking out we were accused of loosing a key. We told them it was put in the box they called us liers long storey short they got very aggressive and in our face, in a threatening way,we then told them to check the cameras which proved we put it in there and they still didn't want to give our bond back after an hour of asking for it we finally got it back very disappointed and would recommend to anyone
Amazing value for miney”
Excellent it was great will talk about Tito my friends and family
Not worth it”
We didn't stay, I didn't like the hotel when we arrived, the aircon didn't work, the room smelt and the bathroom wasn't clean, only like 5 Foxtel channels. I wasn't happy so we changed hotels.
The place was perfect ! Location was ver . Near yo surfers and being just outside the tram stop was great. The room was clean spacious and haf everything we needed and more Also receptionist was lovely , very welcoming and gave us all the tips we needed for the area For the price we paid it was a steal Will definitely be back!
We are glad to find this place!”
It surprises me! With how spacious it is, and it has all the facilities you need.. We stayed for 5 days and thoroughly enjoyed our stay. Its just a 2 minutes walk from nearest tram station and 5-7 minutes walk from nearest bus station, with some restaurants and convenient shops available nearby. The receptionist is very helpful too.. We wish the shower temperature can be adjusted easier though..
It was great nice pool spa BBQ area very quiet relaxing an fantastic location
clean and cozy apartment”
very comfortable and the location of the apartment is ideal for commuting around surfer paradise on the light rail tram....
location is near to public transport”
comfortable bed, cool aircond,good location.. nearby surfer paradise beach,park, and shopping centre....
It was average. but I was disappointed that we would have to pay an extra $10 a day for heating. The room was very cold and the windows in the morning were covered in condensation. Also when I booked on line I added another person and was told by AGODA that there was no extra charge because there was the facility in the room for the sxtra person. When I arrived I was told to pay for that extra person. I would have liked to have paid the extra costing before my holiday not made to fork out on arrival.
Clean, quiet and value for money”
Awesome! as mentioned, the room is big and fully equipped with all the necessity. It is value for money as I booked 3 night stayed via agoda for $254. The resort is 5 min walk to the beach but 25min walk to surfer paradise and 20min walk to broadbeach. The public buses are easily accessed to all tourist attractions.
Comfortable apartment, value for money”
Comfortable stay. However, during summer, aircond is much needed.
Very nice, recommended although the location not in the city but very easy access to surfer paradise
Very comfortable and everything we needed.”
I went to Oz to visit family. As there wasn't much room where they lived I decided to book an apartment nearby. I shared the apartment with a friend and the Santana resort had everything we needed there . The apartment was nice and spacious with a balcony and clean rooms. The staff were really friendly and helpful. We had a problem with our toilet and reported it and the plumber had fixed it within 2 hours. How's that for service! The oven wasn't great but we learnt this on day 1 and just allowed more time to cook our meals! Also, the internet service was a bit slow but overall we couldn't complain as we had a very comfortable stay there. I would definitely recommend it to anyone who wants to be near Broadbeach and Surfers as it's within walking distance to both towns.