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Sanya HaiYueBay holiday hotel

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Based on 7 reviewsSee what guests said
6.3
Sanya HaiYueBay holiday hotel
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7.1 Very good location
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7.1Location
  • 100 meters to the beach

  • Heart of the City

  • Air conditioning

  • Room service [24-hour]

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Room choices
Triple Pool View
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  • Pool view
  • 48 m²/517 ft²
  • 3 single beds
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1 Bedroom
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  • No view
  • 28 m²/301 ft²
  • 1 queen bed
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Deluxe Sea View Queen Bed
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  • Partial sea view
  • 26 m²/280 ft²
  • 2 single beds or 1 queen be...
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Deluxe Room
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  • Park view
  • 26 m²/280 ft²
  • 2 single beds
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Garden View
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  • Garden view
  • 26 m²/280 ft²
  • 2 single beds
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Elegance Room
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  • No view
  • 31 m²/334 ft²
  • 1 single bed and 1 queen be...
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Verified guest reviews

Agoda Reviews (7)Booking.com Reviews (3)
6.2
Good
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Cleanliness6.6
Facilities6.0
Location7.1
Room comfort and quality6.0
Service5.7
Value for money6.3
Food and dining6.0
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Showing 6 verified guest comments
2.7
So from Hong Kong
Business traveler
Garden View
Stayed 2 nights in March 2013
Poor service & dirty room
Nice outlook
The day of check in, I found the the room was dusty & few mosquitoes were inside the room, it was because the windows were open when no guest occupied the room. The toilet was stink and dirty, only 4 pieces four pieces of toilet paper was there. After the shower, I just realized there was no towel in the room, I had called the housekeeper for four times to send me the toilet roll, towel, PC cable & hair drier! It is so ridiculous!!! On the second night, just want to take a shower after a long day work. Firstly, check the towels were there, then test the water temperature. Thanks God I had the poor experience from previous night & I learnt something! The shower supplied very weak cold water only & I had been waiting for 15mins then called to the front desk. The receptionist told me to wait 10 more mins to ensure there was no hot water before she send someone to my room. The second time to call the front desk in 10 mins later, they sent a housekeeper to check the shower, then the shower was stop running, no more water!!!!! I requested to take shower in any other room. The Housekeeper reported to front desk the situation that no more water in the shower & my request to take shower in any room. The front desk staff just asked me to wait for the maintenance staff for repairing. When the maintenance staff checking in my room for 20mins, he reported to front desk that it could not be fixed. Then I repeatedly asked to find a place for me to take shower. Front desk ignored my request and sent one more maintenance staff to check the shower in another room on my floor and different floor. Then 2 maintenance staff called to the front to reported that all the rooms of my building block were no water and they checked the water tank and found there was empty. It took 1 hr and 30mins for the front desk to allow me to use the shower in another room of iteration building block. I was so frustrated & made the complain to the duty manager. The duty manager did not apology & rud
Reviewed March 09, 2013
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6.7
MASAKI from Japan
Group
Deluxe Room
Stayed 1 night in October 2012
リーズナブル
直ぐ近くに海鮮料理店がいっぱいある
ここでレジャーを楽しむのも良いが、ここを拠点にいろいろ観光地へ行くのにも便利です。バス通りも近いです。
Reviewed October 08, 2012
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4.0
Bin from China
Couple
Elegance Room
Stayed 5 nights in December 2012
不值
沒有好的,環境差,服務差,房間差,很影響三亞游
Reviewed August 19, 2013
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6.0
Tse from China
Business traveler
Elegance Room
Stayed 2 nights in June 2012
服務一流
酒店的特點
酒店环境很好,景色很好。各种设施也非常的齐全。出去玩,最好提前一天计划好第二天行程以及交通工具。临时决定的话,可能会比较仓促。而且,对方不一定带你去你要去的景点
Reviewed August 17, 2012
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9.3
Hsu from Taiwan
Couple
Elegance Room
Stayed 1 night in April 2012
景色很榜
酒店的View很好
酒店环境很好,景色很漂亮。各种设施也非常的齐全。出去玩,最好提前一天计划好第二天行程以及交通工具。临时决定的话,可能会比较仓促。而且,对方不一定带你去你要去的景点。。。
Reviewed April 23, 2012
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8.3
yan from China
Family with teens
Deluxe Room
Stayed 5 nights in October 2013
除客房服务不到位,其它还算比较满意。
靠近海边,晚上夜市热闹, 提供当地跟团、包车业务。
入住手续比较快,加床加早餐,可相对的房间送水、牙具、拖鞋那些就没有,每天提醒客房服务员都没用,非要客人每天去前台问她们要才行。一个针线包,打三次电话都不送过来。商务中心对于包车、抱团的服务还是比较热心的。酒店游泳池还挺好的,入住客人都可以去玩一下。除了服务跟不上,其它都可以。
Reviewed October 31, 2013
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Sanya HaiYueBay holiday hotel
|Good 6.3
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