Sapa Highland Resort & Spa
You'll be sure to see the absolute most of sights in Sapa when you stay at Sapa Highland Resort & Spa, right in the heart of the city center near all the famous landmarks.
The superior services and facilities offered at Sapa Highland Resort & Spa will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Sapa can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the laundry service offered at Sapa Highland Resort & Spa. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Sapa Highland Resort & Spa. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Sapa Highland Resort & Spa. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Sapa Highland Resort & Spa offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Sapa Highland Resort & Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Sapa Highland Resort & Spa is ready to serve your most specific needs. A selection of food types including kosher options is available for guests with dietary restrictions.
Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Sapa Highland Resort & Spa promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The poolside bar at Sapa Highland Resort & Spa gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area.
Around the property
While in Sapa, take some time to venture outside of Sapa Highland Resort & Spa. Tourists travel from around the world to see Cat Cat Ethnic Village, which is an easy visit just 1.0 km away.
Reasons to stay here
Verified reviews for this hotel's food and dining options score it better than 89% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 85% of other options in the city.
This accommodation beats more than 88% of competition in the city on room comfort.
Lovely hotel!”
The hotel is situated on an uphill part of sapa town. I did walked up and down to the town center all the time; a bit of a workout I would say! The first time you get to town center I would recommend getting a taxi if you have a big luggage. Very difficult to clime with those! The room was lovely and looked exactly as in photos. Staff was very helpful and speak good English. Breakfast was plentiful and good. Overall a nice stay!
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Dear Sir/Madam Chanoknan, It is amazing hearing your great compliments for the warm and personalized service and comfortable room for your recent stay at Sapa Highland Resort & Spa . Thank you very much for sharing. We appreciate your recognition for the friendly and caring service. Thank you Wishing you a good day ahead and looking forward to having another opportunity to welcoming you back in the future. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
Amazing Staff and View ”
Pros: view is amazing! great staff and service. We arrived early and Anna Nguyen allowed us to check in several hours early. Staff also helped us navigate Sapa and helped book our car back to the night train. Cons: amazing view means the hotel is high up. Prepare for a steep climb if you walk. Better to take Grab(aka uber/lyft)
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Dear Mr. James, Thank you so much for sharing your review. We are delighted to learn that you had an excellent stay with us and particularly enjoyed our service. Anna Nguyen and the team for sure will be very motivated to read your comments. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sapa Highland Resort Thanks and Best regards, Lu Mai (Mrs. ) Assistant Director of Sales
Staff were very friendly”
The food was great, only hard part was walking up this hill (nothing to do with the amazing hotel it’s just right at the top) but it does make for some excellent views and photo opportunities
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Dear Renee, Thank you for staying with us and for making us your top choice in Sapa. It's certainly a boost for us every time we hear positive comments about the hotel and our staff. Rest assured that we will let the team know that they made an impact during your stay. We are happy when you have nice photo at resort We hope for more opportunities to welcome you back to the hotel. Warmest regards, Lu Mai (Mrs. ) Assistant Director of Sales
Hotel in good location. Walking distance to shops. Hotel staff friendly and helpful”
Buffet spread could be better
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Dear Ms. Misha, No words are enough to express my gratitude towards your very kind feedback regarding your stay at Sapa Highland Resort Your words will only help us keep on providing ‘Magnifique’ experiences for our guests. Thank you for your kind encouragement and we look forward to welcoming you at Sapa Highland Resort again for another enjoyable stay. Warm regards, Lu Mai (Mrs)
Nice hotel. Staff friendly and yummy food ”
Will come back
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Thank you so much!
Really nice stay with an amazing view”
Pros: Clean, spacious, amazing view, amazing breakfast, nice service Cons: - Swimming pool facilities are old-fashioned and kind of dangerous as it’s very slippery there - The hotel is on the hill, if you aren’t going by car/motorcycle it’s really tiring going uphill to reach the hotel
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Dear Mr. Fjodor, Thank you for your valuable feedback and letting us know about your recent incident. We deeply apologize if our service did not meet your expectations and appreciate you taking time to share your concerns I know that my colleagues have reached out to you directly to resolve this. We hope that you will enjoy the remainder of the stay. Sincerely, Lu Mai (Mrs) Assistant Director of Sales
Great place”
It’s perfect trip in Sapa with Highland Resort &Spa. Lovely room and valued breaky with Millions dollars of View also Massage and Spa was an awesome. Highly recommend to others. Cheers
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Dear Mr. Sangho , We thank you very much for your time to write us a kind review It is grateful to read that you loved our Massage and Spa service. We will certainly share your generous words of praise with our staff who will be very motivated. We look forward welcome you to Sapa Highland Resort for another exquisite stay. Warm regards, Lu Mai (Mrs) Assistant Director of Sales
3D2N Sapa Highland Stay”
Overall stay is good. Our 1st time in Hanoi & Sapa. Big Deluxe room & well equipped facilities. D1 buffet breakfast was great but did not expect D2 breakfast to be alarte style & limited to 8 items only -can't imagined food restrictions on takers. That waiter who served us couldn't understand or speak English well at all. As a result, long order taking and serving time which took about 25~30 mins. Another waitress was aorund us whom can help but unsure why she didn't. Luckily we head down early that morning (7am) for breakfast as we are heading to Summit in the morning before getting back to Hanoi same day. Dinner serving met expectation. Hotel location wasn't too bad though a little walking is required compared to those in Sapa town. Certainly not recommended to travellers who can't walk long on distance and in slope. Hotels at Sapa town more happenings if you do not mind a bit of noise and on-going road constructions. Will opt hotel in Sapa town instead next time.
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Dear Mr. Alvin, Thank you for taking the time to share your thoughts on your experience of our hotel. We appreciate your time to write the review. It is disappointing that you have these views and that we did not have the opportunity to discuss with you to resolve. We are always striving to deliver the service that our guests expect and what we expect of ourselves but it seems that we have fallen short of these expectation in some areas. For this we apologize and your feedback will be shared with the team. We would like to specifically address the point of the breakfast, almost of staff here is minority thus we try to teach English for them every day to meet with guest expectation Your satisfaction and enjoyment is most important to us. I hope we can welcome you back to the hotel in the near future and would certainly like the opportunity to meet. Please do let us know if you plan to return. Kind regards, Lu Mai (Mrs)
Good location”
5 minutes walk to Sun Plaza & Sapa Station
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Dear Sir/Madam ROZANI, We are so glad you enjoyed your stay with us and our comfortable room with a lot of different offers met your expectation Thank you for having stayed with Sapa Highland Resort & Spa and we are all looking forward to your return for another great stay with us. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
good hotel”
staff very helpful and good hotel
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Location not so good others then that was great”
too far to walk to pharmacy / restaurant especially with young kids and elderly
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Dear Mr. Hui, Thank you for taking the time to share your review with us here We are disappointed to hear that your stay did not meet your expectations of location and restaurant . Please allow us to express our sincerest apologies for any discomfort if you have experienced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to hearing from you soonest Again, we thank you for your feedback regarding your stay. Warm regards, Lu Mai (Mrs)
Thank you Sapa Highlands!”
The staff at Sapa Highlands were great, always friendly, and accommodating. The hotel itself was lovely as well, great facilities to keep us occupied, and the room was much larger than we had expected and it was a pleasant surprise. We would definitely recommend lodging here to our friends.
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Dear Mr./Ms. Adele, Thank you very much for your review and I am very happy you enjoyed your stay with us so much especially the spacious rooms made your stay so comfortable and relaxing. Our staff work hard on creating memorable experiences every guest while staying with us, we are delighted that you felt this warm and genuine hospitality from our staff. Thank you for having given us an opportunity to serve you. Best regards, Nguyen Lan (Ms.) Sales & Maketing Executive
Fabulous Sapa Hotel”
We stayed four nights in Sapa and can't praise the Highland Hotel enough. The location, just away from the central square means it's quiet but still close enough to walk to and from the centre. The hotel and rooms are clean and well maintained and there's a great breakfast buffet to get you started in the mornings.
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Dear Mr./Ms. Christopher We very much appreciate your comments regarding your stay at the Sapa Highland Resort ! Thank you very much for your choosing our service. Best regards, Nguyen Lan (Ms.) Sales & Maketing Executive
Good for big families”
My group consisting of 4 families with young children stayed at the Sapa Highland Resort and Spa. The family rooms were huge, with separate living space with air-con for 2 single beds. The bathroom was very spacious as well. The hotel is located off from the main streets so for those who want to really enjoy the serenity of Sapa, this would be a good choice.
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Dear Sir/Madam Wai, We are so glad you enjoyed your stay with us and our comfortable room with a lot of different offers met your expectation We love your feedback and use it to review and improve our services every day! Thank you for having stayed with Sapa Highland Resort & Spa and we are all looking forward to your return for another great stay with us. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
Rooms feel like luxury on cold cold days!”
The exterior of the Sapa Highland may not be glitzy and jump at you, but the suite was something that I enjoyed very much especially on a cold cold day because there is a hot tub and jacuzzi within. The suite is quite a good size and while it was pitched as having a mountain view, the view wasn't quite what I was hoping for. Regardless, the rooms do feel quite a luxury after a day trotting along the hills of Sapa. Besides that, the rest of the facilities were satisfactory at best. Staff were trying their best, but don't expect 5 star services. Location wise, it is actually quite alright, just a short walk into town along some slippery roads and stairs.
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Dear Mr./Ms. Lester, We very much appreciate your comments regarding your stay at the Sapa Highland Resort ! Thank you very much for your choosing our service. Best regards, Nguyen Lan (Ms.) Sales & Maketing Executive
Quiet, cozy and clean.”
Staffs are very helpful. Some with good English skills , some are not. Good breakfast. Near Sapa City Center. Big and clean room. View from the room is disappointing.
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Dear Mr./Ms. Nuttanit, We very much appreciate your comments regarding your stay at the Sapa Highland Resort ! We are delighted to read that you enjoyed our hotel room, the service. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your nice comments and recommendation. We look forward to welcome you back for another exquisite stay. Best regards, Nguyen Lan ( Ms. ) Sales & Marketing Executive
The best hotel in sapa”
Very recommend this hotel because the staff very friendly.breakfast also nice and a lot of choice.this is the best hotel in sapa.
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Dear Sir/Madam Rino , Thank you for sharing with us your details and wonderful feedback about your stay here at Sapa Highland Resort & Spa We are happy to learn that you enjoyed our rooms with a beautiful view, staff, breakfast v.v Your nice words on our service are highly appreciated We look forward to your next visit to Sapa Highland Resort & Spa soon. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
new, nice hotel”
pretty hotel, the room was comfortable, good breakfast, convenient location, 10 mins walk to the city center, quiet road
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Dear Mr. Bach , Many thanks for this great review of our hotel! We are pleased to read that our services were up to your expectations. Our teams always feel energized when they receive such comments and strive to continue offering a welcoming hospitality and personalized local experiences to our guests. Thank you again for staying with us. We hope to have the pleasure of welcoming you back soon to Sapa. Sincerely, Hoang Trang (Ms.) Sales & Maketing Executive
Not so great”
First of all the location is spectacular. We booked a room with mountain view and they gave us a room on the 7th floor (highest floor) but unfortunately the balcony was common and shared among everyone on that floor which wasn’t mentioned anywhere. Also our rain shower wasn’t working. We asked the hotel to arrange us motorbike which they failed to do so but we could find motorbike rental very easily outside the hotel within 100m distance. We had forgotten our Vietnamese hat in the hotel which the staff didn’t inform us. They just noticed what was missing but failed to tell us what we left behind even though they checked the room before we left the hotel.
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Dear Sir/Madam , Firstly, We are writing to express my sincere thanks for choosing to stay at our Sapa Highland Resort while you were in Sapa. We hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sapa Highland Resort one you will remember forever. Therefore, your comments are very important to us. We love your feedback and use it to review and improve our services every day! We sincerely hope you enjoyed your stay and will come back again! Bes Regard , Hoang Trang (Ms.) Assistant Sales Manager
very clean, excellent staff”
we travelled with 2 older kids. the room was big, staff was friendly and location of hotel was good. enjoyed !!
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Dear M. Sandeep , We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at Sapa Highland Resort We are pleased that you found our hotel view, our service highly convenience, special in your occasion Hopefully, we have an other opportunity of being service to you once again in the near future. Sincerely, Hoang Trang (Ms.) Sales & Maketing Executive