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Reception, Sapa House Hotel in Sapa
Deluxe Double with Balcony - Bedroom, Sapa House Hotel in Sapa
a room with a bed, a table, and a window, Sapa House Hotel in Sapa
a living room filled with furniture and a fireplace, Sapa House Hotel in Sapa
a bed room with two beds and two lamps, Sapa House Hotel in Sapa
a room with a bed, a chair, and a painting on the wall, Sapa House Hotel in Sapa
a view through a window of a house with a balcony, Sapa House Hotel in Sapa

Removed from saved list

8.2

Excellent

187 reviews

187 reviews

View3
Breakfast1
Shops1
See map
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Muong Hoa Valley

40 m

Sapa Culture Museum

120 m

Quang Truong Square

150 m

Sun Plaza

220 m

The Stone Church (Holy Rosary Church)

320 m

Popular landmarks
Sun World Fansipan Legend

500 m

Ham Rong Mountain

920 m

Cat Cat Ethnic Village

1.1 km

Love Waterfall

4.6 km

Thac Bac Waterfall (Silver Falls)

7.0 km

Closest landmarks
Sapa Tourist Information Center

210 m

Lao Chai Village

400 m

Sapa Hospital

400 m

Hung's Organic farm

400 m

Ta Van Village

450 m

Sapa House Hotel

03A Thac Bac Street, Sa Pa City Center, Sapa, Vietnam, 3300000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sa Pa City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

40 meters to Muong Hoa Valley

Free Wi-Fi in all rooms!

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Eco & Adventure
Hiking
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Sapa every 5 minutes on Agoda.com
Value for money7.9
Distance to city center0.2 km
Location rating8.0
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.9 km

Rooms available at Sapa House Hotel

Deluxe Double Room with Balcony and Mountain view
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Double with Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Junior Suite Mountain View
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Double Room with Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room with City View
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Double or Twin Room with Mountain View
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Junior Suite
...
  • Balcony/terrace
Enter dates to see prices
Superior Room
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sapa House Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sapa House Hotel?

Sapa House Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sapa House Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sapa House Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Sapa House Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Sapa House Hotel. Adults can enjoy breakfast offered with an additional charge of 100000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sapa House Hotel?

Sapa House Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Sapa House Hotel?

Sapa House Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Sapa House Hotel?

The closest train, metro, or bus station is Sapa Bus Station, 1.4 km away from Sapa House Hotel.

What restaurants are nearby Sapa House Hotel?

Sapa House Hotel is located in Sa Pa City Center, famous for good restaurants such as Red Dao House Restaurant, Little Vietnam Restaurant and Little SaPa Restaurant.

What popular shopping places are close to Sapa House Hotel?

Sapa House Hotel is located in Sa Pa City Center area which features shopping places such as Sapa Market, Can Cau Market and Love Market.

What are popular attractions near Sapa House Hotel?

Sapa House Hotel is located in Sa Pa City Center area, which is famous for attractions such as Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

What popular natural sightseeing spots are close to Sapa House Hotel?

Sapa House Hotel is located within Sa Pa City Center, which makes it conveniently close to natural sights including Fansipan Mountain, Muong Hoa Valley and Love Waterfall.

See map

Explore the neighborhood

What people love about Sapa House Hotel

  • 9.2

    Exceptional
    Location

    "The location is great!"

    Hương

    |

    August 30, 2022

  • 7.6

    Very good
    Staff 

    "Sapa House is in a good location, is a nice hotel with super staff that are very friendly and will try to help."

    Alain

    |

    October 31, 2020

  • 10

    Exceptional
    Spaciousness

    "Room spacious with balcony."

    Nootchanartch

    |

    December 31, 2022

Property ranking|Compared to 478 Sapa properties
See all rankings
Cheapest price score
Room size
35 sqm.
Service score
8.2/10
Cleanliness score
7.9/10
Better than
89
%
of Sapa properties
Bigger than
88
%
of Sapa properties
Better than
73
%
of Sapa properties
Better than
72
%
of Sapa properties
Overall rating:

8.2

Excellent
187 reviews
Cleanliness
7.8
Facilities
7.3
Location
8.0
Read all reviews >
More about Sapa House Hotel

More about Sapa House Hotel

Sapa House Hotel

Get the most out of your trip in Sapa when you stay at Sapa House Hotel. This hotel is located right in the city center, in close proximity to all the famous sites.
Have a hassle-free trip while enjoying the services and amenities offered by Sapa House Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Sapa.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sapa House Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Sapa House Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Sapa House Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Sapa House Hotel. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Recreational facilities at Sapa House Hotel are designed for escape and relaxation. End your days in total relaxation with a visit to the massage and spa. Engage in some easy evening fun with other guests with the hotel's hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Sapa like a true local. The most famous landmark nearby is Cat Cat Ethnic Village just 1.0 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 89% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 89% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 88% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Breakfast

1 mention

View

1 mention

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Foot bath
  • Garden
  • Hiking
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Free face masks
  • Hand sanitizer
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible vanities
  • Air conditioning
  • Balcony/terrace
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dining table
  • Dressing room
  • Electric kettle
  • Extra long bed
  • Fan
  • Fire extinguisher
  • Fireplace
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site
Restaurant #1
  • Cuisine: American, Asian, Argentinian
  • Menu: Buffet, A-la-carte
Restaurant #2
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Location

03A Thac Bac Street, Sa Pa City Center, Sapa, Vietnam, 3300000
Excellent
Location

8

Airports
  • Dien Bien Phu Airport (DIN) - Vietnam
    134.9 km
  • Wenshan Puzhehei Airport (WNH) - China
    145.6 km
Public transportation
  • Sapa Bus Station
    1.5 km
Hospital or clinic
  • Sapa Hospital
    400 m
Shopping
  • Sapa Market
    1.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Muong Hoa Valley
    40 m
  • Quang Truong Square
    150 m
  • The Stone Church (Holy Rosary Church)
    320 m
  • Sun World Fansipan Legend
    500 m
  • Ham Rong Mountain
    920 m
  • Cat Cat Ethnic Village
    1.1 km
  • Love Waterfall
    4.6 km
  • Thac Bac Waterfall (Silver Falls)
    7.0 km
  • Ta Phin Village
    7.1 km
  • Fansipan Mountain
    7.5 km
Nearby landmarks
  • Muong Hoa Valley
    40 m
  • Sapa Culture Museum
    120 m
  • Quang Truong Square
    150 m
  • Sapa Tourist Information Center
    210 m
  • Sun Plaza
    220 m
  • The Stone Church (Holy Rosary Church)
    320 m
  • Love Market
    330 m
  • Notre Dame Cathedral Sapa
    350 m
  • Victoria SaPa Spa
    350 m
  • Indigo Cat
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-7 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee400000 VND
  • Distance from city center0.2 km
Extras
  • Breakfast charge (unless included in room price)100000 VND
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 11
  • Year property opened2013

Reviews of Sapa House Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.3
Location8.0
Service8.2
Value for money7.9
High score for Sapa
Rating
9+ Exceptional (15)
8-9 Excellent (4)
7-8 Very Good (6)
6-7 Good (4)
<6 Below Expectation (9)
Time of the year
Mar - May (9)
Jun - Aug (7)
Sep - Nov (10)
Dec - Feb (12)

Show reviews that mention 

Showing 38 verified guest comments
12
10.0
Exceptional
ODYSSEAS from Greece
Couple
Stayed 2 nights in January 2019

Comfortable and clean place//Friendly Service team”

Sapa hotel was very clean and the service tean was friendly at all. Room:Air condition, double deb(comfortable) very nice decoration inside the room. The hotel is very close to the center(3-4min walk). We ask about trekking and they booked for us and the price was jsut only 1,5$ plus, which is very good because you will be sure about your deal. They gave us informations for everything. Breakfast: ala card, you can choose whatever you want without limit. About money, it is very good choice for Sapa, but i would pay by card and they didnt accept it. I try 2 different cards and nothing,finally i paid cash.

Reviewed February 01, 2019

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9.6
Exceptional
Nguyen from Vietnam
Couple
Deluxe Double with Balcony
Stayed 1 night in April 2019

Goo”

The staff was friendly

Reviewed April 21, 2019

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8.8
Excellent
Bhavin from Singapore
Family with young children
Deluxe Double Room with Balcony and Mountain view
Stayed 2 nights in December 2018

Excellent”

Spacious room. In city center. Very friendly hotel staff. They let us use hotel kitchen.

Reviewed January 18, 2019

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8.0
Excellent
chua from Singapore
Solo traveler
Stayed 3 nights in April 2019

Nice big and clean”

Just less than 5 mins walk to tram up Fansipan V friendly and helpful receptionist. V comfortable bed It along the hill so everyday u need climb up and down for food but Sapa's all bout climbing so take it as a warm up/down 😂

Reviewed May 06, 2019

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7.2
Very good
Eng from Singapore
Group
Deluxe Double Room with Balcony and Mountain view
Stayed 4 nights in October 2019

Nice hotel uphill”

We took a coach to the hotel straight from Noi Bai Airport and arrive around 10pm (a long 4.5 hrs drive). They even email us to check our arrival time on the day itself which I think that is a good gesture. Room is very big and clean, just my bathroom is abit cramp (I think is due to the corner room design as my friends room is ok). The view is good, can see the mountains and the city from the window. The hotel is slightly uphill so will need to climb some stairs and a slope to reach if you are coming from the town central. Breakfast spread is good. About 4-5 dishes and bread with cheese and ham, and you can order eggs, noodles and banana pancakes from the counter. Takes about 10 mins to walk to the church or Sun Plaza. The staffs are very friendly and they can even remember each of our room number.

Reviewed October 30, 2019

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7.6
Very good
Alain from Belgium
Couple
Deluxe Double Room with Balcony and Mountain view
Stayed 1 night in October 2020

Friendly staff but no heating”

Sapa House is in a good location, is a nice hotel with super staff that are very friendly and will try to help. The one big issue is that on Agoda they mention there is heating in the rooms (necessary in Sapa) and that is unfortunately not the case. Staff tried to help with a heating fan but that is not a real solution of course.

Reviewed October 31, 2020

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4.4
Russell from Thailand
Couple
Deluxe Double with Balcony
Stayed 3 nights in May 2019

Good Choice”

Location ok but the last 100m a bit of a steep road - may not suit some people. Nice room,good value, staff good, breakfast ok. Would stay again.

Reviewed May 21, 2019

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3.2
Rodrigue from France
Couple
Deluxe Double Room with Balcony and Mountain view
Stayed 2 nights in August 2019

Acceptable”

Lots of humidity in the room. Far from the center and uphill. Staff spoke very little English and wasn't helpful. The view is on the city on both sides of the hotel

Reviewed August 17, 2019

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10.0
Exceptional
chew from Malaysia
Couple
Stayed 3 nights in December 2018

Great location value for money”

Few min walk to the main street of sapa.. Nearby many food and shopping area. Will Come back again..

Reviewed December 29, 2018

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10.0
Exceptional
chew from Malaysia
Couple
Stayed 3 nights in December 2018

Nice hotel”

Come with lift and good view.. Will. Come back again

Reviewed December 29, 2018

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10.0
Exceptional
Annalyn from Philippines
Couple
Deluxe Double with Balcony
Stayed 1 night in March 2023

Affordable hotel with Exceptional Service”

If you want to checkin at affordable hotel with exceptional service.,this is it.,,At Sapa house hotel no worries on everything because they will assist you.,NGA” the hotel receptionist is super accomodating from our taxi to catcatvillage to our travel back to hanoi she is the one who prepared for everything.,our travel to sapa is such a memorable one.Thank you🙏

Reviewed March 16, 2023

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9.2
Exceptional
Wichai from Thailand
Couple
Deluxe Double with Balcony
Stayed 1 night in January 2023

Very nice room”

Nice decorations in classic and elegant style. High quality materials. Not a new hotel but still looks good. Value for money.

Reviewed January 16, 2023

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10.0
Exceptional
Nootchanartch from Thailand
Couple
Deluxe Double with Balcony
Stayed 1 night in December 2022

Best location, friendly staff”

The location is walkable from Sun plaza. Staff very friendly. We arrived hotel with Night bus at 6 and the staff let us do earlier check in. Room spacious with balcony. No seeing much view due to lot of mist. Shower and A/C with heater work properly. Recommended 👍

Reviewed January 01, 2023

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6.0
Nguyen from Vietnam
Family with teens
Deluxe Double with Balcony
Stayed 1 night in November 2022

Hotel was unexpected, staff were a pain in the a**”

I booked it for my boyfriend and his mother, this review is based on OUR experience. We don't know why all the foreigners can compliment this hotel, maybe we were treated differently because they are domestic travellers. Hotel was old, facilities were old as well, room was a bit clean but the hallway was not, room was not the same as picture, much smaller and darker. There is an air-con that looks new but is not functioning. Hotel was under construction maybe, so it was not quite at all. And we were not served breakfast, we were not informed of this until we asked. The hotel owner refunded VND100,000 to us after we complained. Service was less than friendly, or I should say hostile. When they arrived at leas than an hour earlier than the check-in time, there was no reception. My boyfriend had to call the hotline. The receptionist was on period or something, she clearly did not take a liking to them. She did not check our booking, asked my boyfriend the type of room we booked, and he mistakenly said a twin room. She made them wait at the lobby for nearly an hour due to house-cleaning of the room, instead of asking them to leave and come back later if they want. That was unprofessional. When I get to see the room, it was clearly not the room we booked. They asked to change to the right room, and she clearly was not comfortable, she even grimaced at him.

Reviewed November 26, 2022

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3.6
Robert from United States
Solo traveler
Deluxe Double with Balcony
Stayed 1 night in November 2022

Terrible Hotel”

Could not care less about the guests. Filthy hall ways and common areas, they continuously turn all the lights off in the stairway. The front desk is never staffed and they don’t respond to calls or messages. I returned to the hotel around 10pm to find the door locked, no mention of this at check in. I had to essentially break in, the lock remained on the door at least 9am the next morning. Tons of better run properties in the area.

Reviewed November 15, 2022

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2.0
Marc from Portugal
Couple
Deluxe Double with Balcony
Stayed 1 night in October 2022

Abandoned and dirty”

The hotel seems abandoned. We've got a pile of garbage bags next to our room entrance, the whole building had its smell. Everything is old and broken, receptionists don't speak English, breakfast is not provided even if it's paid.

Reviewed November 02, 2022

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8.0
Excellent
Hanisah from Singapore
Solo traveler
Deluxe Double Room with Balcony and Mountain view
Stayed 2 nights in October 2022

Hotel review ”

Stayed for two nights Room smell nice upon entering Have small balcony for outside view Location is good Walking distance to fansipan. Many food and shop around Reception area always empty Most staff don't speck English except one guy.

Reviewed October 21, 2022

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9.2
Exceptional
Hương from Vietnam
Group
Deluxe Double Room with Balcony and Mountain view
Stayed 2 nights in August 2022

Good Place”

The location is great! Few mins to get to the central. Cozy and very quiet space. That was good choice this time. I will return one day soon

Reviewed August 30, 2022

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5.6
Francisco from Spain
Couple
Deluxe Double with Balcony
Stayed 3 nights in May 2022

Bien localizado y habitacion espaciosa”

la habitación y el hotel lo tienen todo para ser mucho mejores, por desgracia las habitaciones estan sucias y no las limpian si vas varios dias, el desayuno es o huevos o noodles con cafe instantáneo

Reviewed May 30, 2022

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3.2
Patricia from France
Couple
Junior Suite Mountain View
Stayed 3 nights in April 2019

Déçue...vous m avez imposé cet hotel et il ne correspondait pas à ma réservation ”

Après m avoir annulé ma réservation au Sunny Mountain vous m avez imposé cet hotel qui n a rien a voir avec ma réservation...pas le même emplacement pas de balcon pas de piscine chambre petite .Petit déjeuner très succinct..et pas du tout le tarif que j avais payé pour l autre hotel. (21 € la chambre en ce moment) Je suis extrêmement déçue vous n êtes pas correct...me prévenir la veille de mon arrivée à Sapa que ma réservation était annulée...c'est inadmissible..d autant plus que le Sunny Mountain était bel et bien ouvert....et complet ! Quelle arnaque...plus jamais je ne ferai appel à Agoda.

Reviewed April 17, 2019

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12
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