Sapaly Lao Cai City Hotel
Sapaly Lao Cai City Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Lao Cai City. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Sapaly Lao Cai City Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sapaly Lao Cai City Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms can be as fun as a night out with your travel companions.
Sapaly Lao Cai City Hotel offers an excellent variety of recreational facilities. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 91% of the city's accommodation.
This hotel scores higher than 85% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 94% of other accommodations in Lao Cai City.
Poor location, but great services”
Currently stores near this hotel are not opening because China border is not fully opened. Thus I felt inconvenience a bit. However, very clean room and gentle staffs made me happy. I recommend definitely.
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Just for one night”
We were stuck in Lao Cai and found this beautiful hotel, clean, good food and all the max comforts. In case you are forced to stay in Lao Cai, this is a very optimal solution.
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Dear Mr/Ms Gianmaria, Thank you very much for your stay with us and thank you very much for your comment. Please stop by to visit us if ever you come to Sapa. Our hotel is one of the best place in Lao Cai for sure. Have a nice day! Best regards, Ho Vinh Phuong - DOSM
Probably a good hotel considering the city it's in.”
This is a basic hotel. But for a remote place like Lao Cai, i suppose you can consider this pretty decent. The staff at the restaurant spoke no english nor mandarin - which can be challenging when ordering food.
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Dear Mr/Ms Irene, Thank you very much for your stay with us at Sapaly Hotel Lao Cai. We are very sad to hear that you were unhappy when staying in our hotel. We are managed by Biti's Group now and we hope to see you once day to show how improve we did in Sapaly Hotel Lao Cai. Wish you all the best, Ho Vinh Phuong - DOSM
Sapaly Hotel Lau Cai”
The hotel was fine except for charging $20 for two Jack Daniel + cokes, but maybe the guy at the bar didn't have much of a clue. The hotel was very quiet with only a handful of guests, as I imagine the peak season is when everyone is in town for summer visits to Sapa and Bac Ha market from Hanoi. It would be really nice to have a cafe + bar on one of the floors overlooking the river as that is an interesting view at any time of day. The food in the restaurant was only so-so, with only one of the 3 restaurants advertised operating, but again maybe its different when the crowds are there. I thought the standard of the rooms and service were fine but seems to want for anything to do other than hang around a deserted hotel, so headed to the bus station area for food and drink after first two days....much nicer. Maybe this will change over time. I don't suspect that europeans are not the main concern or visitor, so perhaps a different view from the chinese (the border is a couple of hundred meters away) and locals up from Hanoi or transiting after visiting the mountain areas either side of Lau Cai. One other issue was that the reception insisted on retaining our passports for the duration which is highly abnormal, maybe a hangover mentality from a fast disappearing communist past. Whatever.....
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Dear Mr. Robert, Thank you very much for your reviews. This is very useful for us to improve our service. We realized that we have a lot of things to do. Wish you here some days in the near future so that we can serve you better. Thanks again and we look forward to welcoming you. Best regards, Ho Vinh Phuong - DOSM
Right Answer, Wrong Reason”
I chose this hotel because it was next to the Chinese border. Had I known what a good hotel it was I would have chosen it for that reason alone. There was a good choice at breakfast and my Pho was the best I had during this visit to Vietnam. My wife had a steak in the restaurant in the evening and she said it was perfectly cooked ... she specified rare and got it just as she wanted it. I had a chinese style pork and cashew dish from the Vietnamese menu ... it was bright, perfectly cooked and vividly, but not over spiced ... the flavours were enhanced not crowded out. My wife's said that her Mojito was up with the best she had drunk in Cuba and was taken back to the park at the end of the peninsula at Cienfuegos. We were the only other diners and it was late. The kitchen staff had just catered for a business oriented childrens' party where several of the guests had made liberal use of the free bar. I watched the staff tactfully keep these people under control and despite all this they gave great and attentive service with a flourish. They, like the rest of the staff were very helpful. I have a weakness for this style of hotel and this was a very good example of a four star hotel with central not individual A/C. The bathroom was good and appropriately equipped. One might carp at few tiny details like a small stain on the carpet but people spill coffee, but in all the main areas they get it right.
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Dear Mr. Martin, Thank you very much for your reviews. We are very grateful about it. We hope to see you again soon if ever you visit to Viet Nam. Wish you all the best, Best regards, Ho Vinh Phuong - DOSM
Nice hotel if you need to be in Lao Cai”
We enjoyed our hotel. We wanted to be close to the Bac Ha Market on Sunday morning. We took a taxi on the way up ($ 30 USD) and a bus (very crowded but only $7 for two) on the way back. The next day we relocated to Sapa for a few days. This hotel had good food, the room was spacious with a nice view of the city and river. The staff was very helpful.
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Dear Ms Jerry, First of all, we would like to thank you very much for staying with us at Sapaly Hotel Lao Cai. Your comment is highly appreciated and we look forward to welcoming you again in the near future. Have a nice day! Best regards, Nguyen Thi Anh Hong - Deputy Sales Manager
Best option in The city”
Just in front of the border. Good location, clean room with bath tub. Food in the hotel is cheap. Around there, you can get some Chinese stuff including cup noodles.
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Dear Yunil, First of all, we would like to thank you very much for staying with us at Sapaly Hotel Lao Cai. Your comment is highly appreciated and we look forward to welcoming you again in the near future. Have a nice day! Best regards, Nguyen Thi Anh Hong - Deputy Sales Manager
Great stay”
Great hotel. They have three restaurants, massage service. The workers very helpful every moment, bit have yo improve their english. Breakfast lack of fresh fruit and maybe more food oriented to western people, but also good. i Will repeat
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Dear Daniel, First of all, we would like to thank you very much for staying with us at Sapaly Hotel Lao Cai. Your comment is highly appreciated and we look forward to welcoming you again in the near future. Have a nice day! Best regards, Nguyen Thi Anh Hong - Deputy Sales Manager
Good”
Very good hotel if you plan to cross over into China, otherwise it's off the path, far from restaurants, bus, railway, and travel services, but the staff can arrange various transportations for you. really nice big rooms for the money, but the AC was lacking in mine, possibly just needed air filter cleaned
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Dear William, Thank you very much for your reviews. This is very useful for us to improve our service. We realized that we have a lot of things to do. Wish you here some days in the near future so that we can serve you better. Thanks again and we look forward to welcoming you Jessica Nguyen Sales Manager
A pleasant surprise hotel in Lao Cai”
A relatively new hotel with very clean room and fully equipped room. A real value for money!
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Dear Mr. Boon, Thank you very much for your stay at Sapaly Hotel Lao Cai and thank you very much for your review. We hope to see again. Have a nice day! Best regards, Ho Vinh Phuong - DOSM
Good”
Friendly hotel! Good mountain view
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Dear Sir/Madam Warm greetings from Sapaly Hotel Lao Cai Thank you for your kind mail. We are pleased to read that you enjoyed our hotel and that we were able to meet your expectations. We do look forward welcoming you back in the near future. Kind Regards, Jessica Nguyen
The staffs were very friendly and helpful.”
The staffs are very helpful, the room is nice and clean, convenient location.
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Dear Mr. Le, Thank you very much for choosing Sapaly Hotel Lao Cai. We hope to see you soon. Have a nice day! Best regards, Ho Vinh Phuong - DOSM
Nice hotel, unsafe parking.. ”
Parking was difficult and not safe. We was lucky that our motorcycles was still there in morning. We dont park them where personel try to show. We park next of guardian house, not behind corner in dark side. Personel of parking was unpolite and no help.
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Dear Harry, Thank you very much for your reviews. This is very useful for us to improve our service. We realized that we have a lot of things to do. Wish you here some days in the near future so that we can serve you better. Thanks again and we look forward to welcoming you.
Nice hotel, good location ”
The staff were helpful. The breakfast was adequate. And the location was central to restaurants and the train station.
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Dear Mr. Matthew, First of all, we would like to thank you very much for staying with us at Sapaly Hotel Lao Cai. Your comment is highly appreciated and we look forward to welcoming you again in the near future. Have a nice day! Best regards, Ho Vinh Phuong - DOSM
Khách sạn tương đương 5* nhưng dịch vụ và chất lượng 3*+, 4*-”
cán bộ nhân viên khá nhiệt tình khi thấy có trẻ con nhỏ bụ bẫm nhưng chưa chuyên nghiệp trong cách phục vụ, cơ sở vật chất ở mức 4*. Mình chỉ ngủ lại qua đêm nhưng không có ấn tượng nhiều. Ngoài việc vị trí khá tốt khi bước chân ra khỏi sảnh khách sạn là cửa hải quan 2 nước Việt Trung. buổi tối đau bụng và bị sốt khách sạn không có thuốc hay dịch vụ y tế nào, 9-10h đi bộ quanh gần khu khách sạn thì không có hiệu thuốc mở cửa muộn.
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Dear Jungwan, First of all, we would like to thank you very much for staying with us at Sapaly Hotel Lao Cai. Your comment is highly appreciated and we look forward to welcoming you again in the near future. Have a nice day! Best regards, Nguyen Thi Anh Hong - Deputy Sales Manager
Best location in Lao Cai”
In just fifteen minutes, you can walk into China.
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Dear Madam Warm greetings from Sapaly Hotel Lao Cai Thank you for your review. We are pleased to read that you enjoyed our hotel and that we were able to meet your expectations. We do look forward welcoming you back in the near future. Kind Regards, Rose Nguyen
every thing was great”
every thing was great
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Dear Sir, First of all, we would like to thank you very much for staying with us at Sapaly Hotel Lao Cai. Your comment is highly appreciated and we look forward to welcoming you again in the near future. Have a nice day! Best regards, Nguyen Thi Anh Hong - Sales Manager
Good”
Hài lòng
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Prime Location but thats all”
Had a pretty bad experience here pros: Prime location, right to the border of VietNam and China so you can simply walk bet ween two countries easily Cons: The Electrict lost sometimes during my stay. Eventhough just for one minute but still very annoying Breafast was boring and cold, actually nothing much to eat Booked for 2 nights but hotel reset my key card so we had to go back to reception for new key card.Also they olny gave us breakfast card for first day. Not a single apolosie word Super noisy. You can hear everything from outside. When you need something it took them a while to bring it to you Overall. Except the location, it not worth 4 stars and price
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Good”
Good
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