Sapphire Suites
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7.5
Very good
/10
(234 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • New Market60 m
  • Globe Theatre80 m
  • Globe80 m
  • Electro Photo-Lab140 m
  • Sudder Street170 m
  • Netfreaks180 m
  • New Empire Cinema180 m
  • LKP Forex210 m
  • Hotline/Saree Palace210 m
  • Sunshine220 m
  • Free Wi-Fi

    Sapphire Suites

    15, Lindsay Street, Kolkata City Center, Kolkata, India, 700087 - See map
    "The hotel staff were accommodating and attentive."
    Peter - April 18, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Fantastic breakfast
    77% positive mentions
    • Airport transfer

    • Located in heart of Kolkata

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 13 times | 10 travelers are looking at this property right now

    Property ranking|Compared to 2,268 Kolkata properties
    See all rankings
    Location score
    8.5/10
    Room comfort score
    7.4/10
    Room size
    102 sqm.
    Review score - United States
    8.2/10
    Better than
    99
    %
    of Kolkata properties
    Better than
    99
    %
    of Kolkata properties
    Bigger than
    99
    %
    of Kolkata properties
    Better than
    99
    %
    of Kolkata properties
    Value for money7.1
    Distance to city center0.1 Km
    Location rating8.5
    Nearest airportNetaji Subhas Chandra Bose International Airport (CCU) - India
    Distance to airport13.4 km

    Rooms available at Sapphire Suites

    Standard Room
    Standard Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 2 single beds and 1 double ...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds and 1 double ...
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    Suite Room
    Suite Room
    ...
    • City view
    • Non-smoking
    • 2 semi double beds and 1 do...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
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    unNamed
    unNamed
    ...
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      Sapphire Deluxe Single Room
      Sapphire Deluxe Single Room
      ...
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        unNamed
        unNamed
        ...
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          unNamed
          unNamed
          ...
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            Sapphire Standard Single Room
            Sapphire Standard Single Room
            ...
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              Suite
              Suite
              ...
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                What people love about Sapphire Suites

                • 7.2
                  Very good
                  Staff 

                  "Staffs are friendly and helpful."

                  Imran

                  |

                  May 31, 2016

                • 7.6
                  Very good
                  Staff 

                  "Very helpful and polite staff."

                  Joseph

                  |

                  June 20, 2016

                • 10.0
                  Exceptional
                  Location

                  "Location is great."

                  Bidisha

                  |

                  September 28, 2017

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                More about Sapphire Suites

                More about Sapphire Suites

                8.4
                Excellent

                "Good location."

                Amitabha

                |

                December 14, 2017

                An overview

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                What they offer

                8.4
                Excellent
                Staff 

                "Staffs are friendly."

                SHAIKH H.

                |

                June 25, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Reviews of Sapphire Suites from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (234)Booking.com Reviews (56)
                7.5
                /
                10
                Cleanliness7.5
                Facilities6.7
                Location8.5
                Room comfort and quality7.4
                Service7.6
                Value for money7.1
                Rating
                9+ Exceptional (23)
                8-9 Excellent (35)
                7-8 Very Good (37)
                6-7 Good (15)
                <6 Below Expectation (43)
                Time of the year
                Mar - May (38)
                Jun - Aug (30)
                Sep - Nov (45)
                Dec - Feb (40)
                All guests (234)
                All room types
                All languages

                Show reviews that mention 

                Showing 153 verified guest comments
                12345
                8.4
                Excellent
                Md.Apu from Bangladesh
                Couple
                Standard Room
                Stayed 4 nights in May 2019

                Excellent”

                Everything is perfect for shopping.people those who are loving to staying in Newmarket, this is one of the best hotel and also facilities. Thanks

                Reviewed May 06, 2019
                8.0
                Excellent
                Preveen from Malaysia
                Solo traveler
                Standard Room
                Stayed 4 nights in September 2013

                Staff are very attentive to the need og guest .”

                Location , Friendly staff , Clean and Large room

                This was my first time to kolkata and the stay in the city would not be great if i dint stay in this hotel . The staff are the major asset of this hotel because they are very helpfull and very attentive to the needs of the guest . When need to get a taxi , the staff when and look for me one and they even did check the fare with the drivers . Definitely i would recommend to anyone to stay in this hotel . I am looking forward to stay in this hotel on my next trip .

                Reviewed December 29, 2013
                8.3
                Excellent
                Michael from Switzerland
                Couple
                Standard Room
                Stayed 4 nights in December 2012

                Great location, great staff, good food, nice rooms”

                Great location, great staff, good food, nice rooms

                The hotel is situated next to the new market - a rather busy place in central kolkata. therefore it can get a bit noisy at times. Thanks to good isolation we didn't hear much in our room and had no trouble sleeping. The breakfast is ok - above indian standard I would say. The service in general is very good, the staff is very friendly and helpful.

                Reviewed December 12, 2012
                8.3
                Excellent
                Julien from France
                Couple
                Standard Room
                Stayed 3 nights in October 2012

                You have what you pay for”

                Clean rooms and nice shower

                The hotel is located is a busy area. There is a big market downstairs and this is close to the backpackers street (sudder st.) Rooms are clean and quiet, people are smiling and the bed was very comfortable. Nothing crazy, but you have what you paid for. Laundry service very expensive, the fitness room is really just a jogging unit and the breakfast is basic but good

                Reviewed October 22, 2012
                6.0
                Karmul from India
                Business traveler
                Deluxe Room
                Stayed 2 nights in July 2019

                Need to improve a lot ”

                Reception name abdul behaviour bad and price high

                Reviewed July 19, 2019
                7.6
                Very good
                Zahiruddin from Bangladesh
                Couple
                Deluxe Room
                Stayed 4 nights in June 2019

                Need Room towels up to date clean. Looking very old”

                Receptionist staff and bell boy behaviors are excellent. But room service did not follow up clearance tray from the room

                Reviewed July 04, 2019
                8.4
                Excellent
                SHAIKH from Bangladesh
                Family with young children
                Deluxe Room
                Stayed 3 nights in June 2018

                I found it pretty nice and cozy alongwith the convenience of location just adjacent to new market.”

                I find it very much okay for a short trip of 3-4 days. It offers decent breakfast which is not luxurious but reasonable. Staffs are friendly. Rooms are well maintained and clean. Each deluxe room costed me around 70 USD per night, which is on a higher side but locationwise very vonvenient for shopping @ new market, sudder street areas.

                Reviewed June 25, 2018
                8.0
                Excellent
                SIKDER from Bangladesh
                Family with young children
                Deluxe Room
                Stayed 4 nights in May 2018

                Good Location with Good Staffs”

                It's situated in a very good location. Staffs are very good specially I want to mention the name of Mr. Sourav of Hotel Restaurant. Front desk also willingly help the guest for any kind of support. this was my 3 rd stay in there in a row. But I hope authority have some look on cleanliness and breakfast menu.

                Reviewed May 08, 2018
                10.0
                Exceptional
                Bidisha from Bangladesh
                Group
                Standard Room
                Stayed 1 night in September 2017

                way from home to a home”

                Very clean, staffs r sweet n kind, very helpful. 24 hrs at service. location is great. only I wish breakfast had more choices. it was very poor limited. Next to New market and lots of Restaurantss was helpful.

                Reviewed September 28, 2017
                8.4
                Excellent
                Darshana from United States
                Couple
                Suite Room
                Stayed 2 nights in February 2017

                We stayed two nights here to go to Gangasagar and Sunderban. ”

                Hotel is in the city's prime shopping area. Big market at night just few steps away. We had deluxe room. Nice size room. Restaurant was good and food was tasty. Restaurant staff was very polite and friendly. Overall it was a good choice for us.

                Reviewed February 22, 2017
                8.0
                Excellent
                ziaul from Bangladesh
                Business traveler
                Suite Room
                Stayed 2 nights in July 2016

                okay type hotel with excellent location”

                location wise is very convenient interms of distance from different shopping places around new market area. staffs are quite good n helpful, breakfast can be more improved as per the room rate concerns. still good one and recommend for those looking for a little better place than ordinary hotels/ guest houses in that area

                Reviewed July 30, 2016
                10.0
                Exceptional
                Arjan from Netherlands
                Couple
                Standard Room
                Stayed 3 nights in May 2015

                Very good hotel”

                Clean, professional staff, middle of Old Town

                This is a relatively new and stylish hotel. It lies directly at the east tower of the New Market. Rooms are spacious and personnel very professional. They also helped us book train tickets. The breakfast was great and varied. I would stay there again.

                Reviewed May 08, 2015
                3.3
                Chuang from United States
                Business traveler
                Standard Room
                Stayed 2 nights in November 2014

                Horrible Experience”

                The pictures looked very nice and elegant but just in the pictures, the actual hotel was not even close. This hotel is located right next to new market near park street. 12 hours of non stop horns from the street. Small,dirty and narrow entrance, lousy elevator and lobby (if you call that a lobby). Very slow and complicated wifi access which constantly getting kicked off. Unhelpful staff constantly on the phone, making phone calls one after another even when you were in front of them for over 10 mins; all they do was ask you to wait. Lazy Staff was not willing to settle the bill for me at the night before check out by saying "it only takes 2 mins to settle it in the morning) every traveler in India knows that's not possible. Hotel cooperated private car charges insane price from 2000 rup and up, even for a 10 minute ride(you can use it for 100km or 10 hrs but who needs that much?). The other choice is yellow cab (no a/c, driver usually do not speak English and do go by meter) and they will not call the A/C cab that goes by meter(mega cab) for you. Bathroom and drawers are full of small flying bugs and hair dryer's handle is sticky and dirty. Breakfast selections were very limited. If you are staying for new market, there are many places with much cheaper rates nearby. This hotel does not worth their rate, should be half of the current rate or less than that.

                Reviewed November 05, 2014
                8.3
                Excellent
                Dalila from Portugal
                Couple
                Standard Room
                Stayed 2 nights in September 2014

                Nice rooms”

                Rooms, food and staff

                We went to Kolkata for two days. We arrived at night and the entrance was scary but once we reach the room everything was better. The rooms are very nice, clean and comfortable. The restaurant is very good, they serve fresh delicious food. The internet connection was a difficult process but ask the staff and they will help.The location is ok for people who like shopping but for us it was too crowded.its walking distance to the Victoria Memorial and it had nice parks around. Overall we enjoyed our stay

                Reviewed October 04, 2014
                8.3
                Excellent
                Greg from United Kingdom
                Solo traveler
                Standard Room
                Stayed 4 nights in July 2014

                Great central location”

                Location cleanliness relative value

                Overall pleasant stay. The room was roomy, although I'm not sure if I was upgraded. The internet was difficult to access from my ipad. Clean room. The hotel is pretty decent value for money considering its location right in the heart of the market area. My only suggestion is to add a little colour to the otherwise completely black and white decor, colourful cushions, or some colour paintings.

                Reviewed July 26, 2014
                9.3
                Exceptional
                Loh from Malaysia
                Group
                Deluxe Room
                Stayed 4 nights in April 2014

                Still the great experience ”

                Friendly staff, good service, clean and spacious

                This is our second time staying in Sapphire Suites. We really satisfied with the politeness and kindness of the staffs there. We would like express our appreciation to Mr Santosh and Mr Suraj (the front desk), who helped us a lot by giving us useful information and settle our extension of staying. Thanks to the bell boy, Mr Mahbooban Rahman who tried his best to get a cab for us whenever we went. He will note down the car plat number of the cab we took to make sure our safeness. He is really a responsible staff in Sapphire Suites. All in all, we are very satisfied with our staying in this hotel. We definitely will there again if we visit Kolkata again.

                Reviewed June 25, 2014
                5.7
                Yue from Malaysia
                Business traveler
                Standard Room
                Stayed 2 nights in May 2014

                Come during winter, summer is too hot.”

                Not really anything.

                The front desk staff is a little rude and unhelpful. My holiday could be better if the staff is more helpful. They answer back with threatening tone! Wont recommend to anyone who is timid. Look around for another place.

                Reviewed May 23, 2014
                9.0
                Exceptional
                Choong from Malaysia
                Family with teens
                Suite Room
                Stayed 1 night in April 2014

                A Nice Boutique Hotel”

                Clean room, comfortable bed, powerful shower, very courteous staffs & manager, delicious food.

                When we arrived at hotel mid-night, I was shocked to see the entrance of the hotel is so small. Once inside the room, the bedroom and washroom were sparkling clean. We slept well. But no wifi. Breakfast was good, lunch took a long time to serve but the food is GOOD. All staffs are courteous, helpful and friendly. This is a Good Hotel and I notice is has many regular guests.

                Reviewed May 02, 2014
                9.7
                Exceptional
                Loh from Malaysia
                Group
                Deluxe Room
                Stayed 5 nights in February 2014

                It worth the money”

                Centrally located, friendly staffs and good service

                For our first-time trip to India, we had purposely chosen this nice and affordable hotel after considering all the reviews from Agoda and Trip Advisor. The politeness and good manners of the staffs in Sapphire Suites made us feel comfortable to stay there for 4 nights. This was also our first time to have so many meals in the hotel (not dare to go out and try any food in local restaurants :P) The TV channels in the hotel were awesome with variety of English movies. We spent every night time in our comfy room and enjoyed our relaxing movies time. Thanks to one of the hotel receptionist for letting us to use his computer in reception counter to surf net. All in all, it's worth to stay in Sapphire Suites and I think we had made a smart choice.

                Reviewed March 03, 2014
                4.0
                Steve from Australia
                Couple
                Suite Room
                Stayed 1 night in February 2014

                Would not stay again”

                Nothing

                Would not stay here again. Room had a smell. TV intermittent. WIfi average. Noisy on lvl 1 with a packed street outside. No bar. No outdoor area. Feels very claustrophobic. Room was of reasonable size. Staff performance average - one lady at check-in in particular was scowling and looked terribly unhappy. Booked a hotel car at 0630 to go to the airport and it didnt show up. Not a 4* hotel. Stay elsewhere if you have a choice.

                Reviewed February 19, 2014
                12345
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                • Excellent location
                • Indian Museum
                • Central Metro Station is within 1.51 km