Sapporo Grand Hotel
Sapporo Grand Hotel
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9.6
Exceptional

"Great location and friendly staffs."

Cheng W.

|

May 13, 2018

Comfort Double Room - Non-Smoking - Bed Sapporo Grand Hotel
Comfort Double Room - Non-Smoking - Bed
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Lobby Sapporo Grand Hotel
Lobby
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Interior view Sapporo Grand Hotel
Interior view
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Restaurant Sapporo Grand Hotel
Restaurant
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See map Sapporo Grand Hotel
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Exceptional
Location
9.0
See all 6 photos Sapporo Grand Hotel
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What guests are saying:
not bad
Woojin from South Korea
Couple
Location was great! Just about 10 minutes walk from the Sapporo Station through the underground walkway, so no need to worry if the weather is rainy. The hotel was also very nice, the staffs were very attentive. Room size was ok too. Overall enjoyed the stay.
LINDA from Singapore
Group
Great
sandara from Thailand
Family with teens
Bedroom carpet needs vaccuuming, I think. I develop allergy rhinitis when inside the bedroom.
MA from Philippines
Group
Centrally located business hotel. Good option for Sapporo
Daniel from United States
Solo traveler
The room is well maintained. The bed size is relatively big comparing to most semi-double rooms. The best part is their personnel service. They try to meet and exceed your needs. 100% recommend.
YiPing from Taiwan
Family with young children
One of the few hotels with Airport bus to and fro. near major train stations.
Chris from Singapore
Family with young children
Traditional style hotel; facilities a bit old but acceptable; still use traditional room key instead of electronic type, a bit bulky for carrying; good quality buffet provided.
Ho from Hong Kong
Family with teens
Location was within walking distance of the Railway station and Odori park. The service is great but the price is expensive.
christopher from United States
Couple

Sapporo Grand Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2768 reviewsSee what guests said
8.5
/
10
Excellent service
8.8
Recommended by 92% of guests
Value for money8.1
Location rating9.0
Nearest airportSapporo Okadama Airport (OKD)
Distance to airport6.5 km
  • 390 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 24 times since yesterday | 36 travelers are looking at this property right now
Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking
...
  • Room size: 162 m²/1744 ft²
  • City view
  • 2 double beds
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Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
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Executive Deluxe Twin Non-Smoking
Executive Deluxe Twin Non-Smoking
...
  • Room size: 54 m²/581 ft²
  • City view
  • 2 semi double beds
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Japanese Style - Non-Smoking
Japanese Style - Non-Smoking
...
  • Room size: 62 m²/667 ft²
  • City view
  • 2 semi double beds
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Deluxe Twin Room - Non Smoking
Deluxe Twin Room - Non Smoking
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 semi double beds
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Executive Double Non-Smoking
Executive Double Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Comfort Large Twin Room - Non-Smoking
Comfort Large Twin Room - Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 semi double beds
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Main Building Twin Room - Non-Smoking
Main Building Twin Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 semi double beds
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Connecting Rooms for 5 People
Connecting Rooms for 5 People
...
  • Room size: 70 m²/753 ft²
  • City view
  • 5 single beds
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Double -Run of House
Double -Run of House
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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What people love about the property

  • 8.8
    Excellent

    "Excellent location, helpful staff"

    Li P.

    |

    January 11, 2018

  • 8.0
    Very good

    "Room is comfortable, staff friendly and helful."

    tjhai

    |

    January 7, 2018

  • 10.0
    Exceptional

    "Staff is very friendly and the room is very clean."

    Yeun K.

    |

    December 26, 2017

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More about Sapporo Grand Hotel

More about Sapporo Grand Hotel

8.8
Excellent

"Breakfast was excellent with plenty of choice."

Tan

|

February 19, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Waraku (Sapporo Grand Hotel)
20 m Japanese
Keidaien
50 m Japanese
Big Jug (Sapporo Grand Hotel)
60 m Japanese
American cuisine
American cuisine
Buddy Buddy
530 m American
Organic vegetables to Dousan Shokuzai restaurant Panache
660 m American, Italian
Dining Tsukiusagi
680 m American
Asian cuisine
Asian cuisine
Sapporo Ramen Kuwana Tokeidaidoori
220 m Asian, Japanese
Taiwan Cuisine Taiko
330 m Asian, Pizza, Taiwanese
Gomasoba Yakumo Sapporo International Building
360 m Asian, Japanese

What they offer

9.2
Exceptional

"Overall it''s a great stay!"

Jullian

|

February 28, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2768)Booking.com Reviews (4079)
8.5
/
10
Cleanliness8.6
Facilities8.1
Location9.0
Room comfort and quality8.5
Service8.8
Value for money8.1
Provided by verified guests of Agoda
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Showing 1796 verified guest comments
12345
8.4
Excellent
Lorraine from Singapore
Couple
Double -Run of House
Stayed 3 nights in November 2018
Great location, friendly staff”
We had a wonderful stay at Sapporo Grand Hotel. Location wise, the hotel is centrally located and there's an underground walkway to the JR station. The hotel's deco looks a little outdated but it's very clean. Bell boys were extremely friendly and helpful. Would stay here again if we are in Sapporo!
Reviewed November 21, 2018
9.2
Exceptional
Yiyang from Malaysia
Solo traveler
Double Bedroom
Stayed 2 nights in November 2018
extremely convenient choice for self travel”
Location is good, you can use the underground passage to sapporo station, orori park, tanukikoji, nijio market ect. Bus stop to New-Chitose airport is just infront of the building. Plus, polite and attentive staff, clean and comfy room, well decorated environment, give me a very pleasant staying experience.
Reviewed November 28, 2018
9.6
Exceptional
John from Thailand
Couple
Main Building Superior Double Room - Non-Smoking
Stayed 2 nights in October 2018
Terrific hotel- floors 8 and above”
The cons- late check-in (3pm), and early check-out (11am). Unless Ozzie Osborne was in the room before you, no hotel needs four hours for a turnaround. And- They only had one 'English language' news channel; CNN, which was dubbed in Japanese. Pros- an absolutely lovely hotel that seems to cater to a high-end demanding Japanese business clientele. The staff are brilliant, and what they haven't anticipated, which is very little, they will eagerly research for you. There are at least two wings-an older one with for some reason, pricier and funkier rooms, and the newer one with perfectly designed, and 'reasonably priced' rooms with amazing amenities. There's a terrific old school Dean Martinish red leather whiskey bar off the lobby as well. Location is brilliant for Sapporo station, Susekino area.
Reviewed November 01, 2018
8.4
Excellent
carrie from Singapore
Couple
Main Building Superior Double Room - Non-Smoking
Stayed 2 nights in October 2018
Excellent”
My 3rd time staying at this hotel. This time the room was within the main building , find it abit old. Overall , still like this hotel and will stay at this hotel again ... but will not book the room from the main building 😊
Reviewed October 29, 2018
10.0
Exceptional
Sheuh from Malaysia
Couple
Main Building Superior Double Room - Non-Smoking
Stayed 3 nights in October 2018
The location is superbly good”
the hotel can directly access to underground walkway, even raining you will be able to access to sapporo station or any other shops... and there is a bus station just beside the hotel, so you will be able to take the bus to chitose airport easily.
Reviewed October 15, 2018
9.2
Exceptional
HT from Singapore
Family with teens
Standard Twin Room (Annex)
Stayed 1 night in June 2018
Great location with easy access to the underground walkways.”
Our second stay here as we enjoyed staying here the first time. Hotel rooms are spacious and comfortable. There's access to the underground walkways and train stations so easy to get around and get back. Plenty of cafes and restaurants in the surrounding areas and convenience stores too.
Reviewed June 21, 2018
8.0
Excellent
Hartono from Singapore
Family with teens
Run of the House Triple
Stayed 4 nights in June 2018
Very good”
Staff were very attentive at all times, we never had to wait for assistance at the lobby. The location was very convenient with the underground tunnel right below the hotel. They could improve on cleanliness as I suspect bed bugs on the extra bed we ordered.
Reviewed June 16, 2018
9.2
Exceptional
Juanita from Singapore
Family with teens
Comfort Large Twin Room - Non-Smoking
Stayed 2 nights in June 2018
Superb service in heart of Sapporo city”
Excellent location and impeccable service
Reviewed November 11, 2018
8.0
Excellent
Julie from Ireland
Couple
Twin Bedroom
Stayed 10 nights in October 2018
Very good”
Staff were very friendly, attentive & helpful. Good choice of restaurants & cafes in hotel. Free water every day. Phone charging cables available @ bedside locker. Great location, only 10 mins walk to the JR Sapporo train station & bus terminal. Bathroom should have been cleaner-other peoples hair in the bath. Room we stayed in was a standard room, furniture was a bit dated. Didn't feel like a 5 star room.
Reviewed October 21, 2018
8.0
Excellent
patricia from Malaysia
Family with teens
Twin Bedroom
Stayed 5 nights in October 2018
Centrally located”
Love the location. It's near everything and is simple to get by in Sapporo. Room size perfect for both of us,if more than 2 then it's a bit tight. House keeping was fabulous and they even let us checked in earlier than expected. Love it
Reviewed October 20, 2018
10.0
Exceptional
Joo from Singapore
Group
Connecting Rooms for 5 People
Stayed 2 nights in June 2018
Exceptional”
We stayed in connecting rooms for 3 adults + 2 kids. Rooms were spacious, staff was friendly, location easily accessible to the subway, and breakfast spread was great. Will definitely stay again if back in Sapporo. :))
Reviewed June 10, 2018
8.0
Excellent
Hong from Malaysia
Couple
Double Bedroom
Stayed 4 nights in May 2018
GRAND HOTEL BUT SMALL ROOM”
Booked for 4 nights and the hotel looks grand and spacious at the lobby, but disappointingly the room is pretty small. Could only open up a luggage bag in between. Room is clean but with old-fashioned fixtures. Found strands of hair on the towel and on the bed. However the toilet table top is big to place toiletries. Airport bus is just at the car park which is extremely convenient to catch the bus to airport. Location is strategic as it is within walking distance to many malls within the town centre. Staffs are extremely helpful.
Reviewed June 08, 2018
9.2
Exceptional
Pali from United States
Business traveler
Main Building Superior Double Room - Non-Smoking
Stayed 3 nights in May 2018
Great hotel, room quality varies depending on tower”
I've stayed here many times, the location is the best. A/C was pretty weak this time around and be sure to look online at the room pics, some are (and you can tell) are older, some have been renovated. Still, the Sapporo Grand has the best service and staff.
Reviewed May 31, 2018
8.8
Excellent
Trixie from Singapore
Group
Run of House Twin Room - Non-Smoking
Stayed 1 night in May 2018
Tiny room, was allocated a smaller room”
I made 2 bookings for 2 twin room and 1 triple room. It turned out that they gave me a smaller triple room and we realized that as we went back to this hotel to stay. Other than that, the hotel has a great location! The staff are very helpful!
Reviewed May 15, 2018
10.0
Exceptional
Zhongwei from China
Couple
Double Bedroom
Stayed 4 nights in February 2018
Nice choice in Sapporo”
Every winter we stay here 2 or 3 nights for the Sapporo Snow Festival. 5 min walk to the Odori park :) 5-8 min walk to department stores. The underground walking path connect the hotel and Sapporo station :)
Reviewed April 26, 2018
10.0
Exceptional
Aaron from Canada
Solo traveler
Run of House - Single Use, Non-Smoking
Stayed 1 night in April 2018
Just amazing”
Room was great, and the service was probably the best and most friendly and helpful of anywhere I've stayed in the world. I cant say enough good things about how welcoming and hospitable everyone was. Great location, just an exceptional all around hotel.
Reviewed April 20, 2018
9.6
Exceptional
PEROY from France
Business traveler
Stayed 3 nights in March 2018
Very pleasant stay”
My first stay in this hotel : nice and confortable with helpful and efficient staff; good and large choice of breakfast. Location is good but the hotel is not easy to find from Sapporo central station (no sign to show hotel direction, you will have to ask your way).
Reviewed March 12, 2018
8.0
Excellent
LEONG from Singapore
Group
Twin Bedroom
Stayed 1 night in February 2018
Sapporo Grand Hotel. Good!”
Location is v good. Price a bit steep. Will Be best if there is an Onsen in the hotel. But a public Onsen is abt 5mins away by taxi (less than ¥1000). Rooms in the main building are very very small and dated. We changed to the East building on the 2nd nite & we were happy with the rooms. Spacious and new. Do kit book the rooms at the main building.
Reviewed February 28, 2018
9.2
Exceptional
Jullian from Indonesia
Couple
Main Building Twin Room - Non-Smoking
Stayed 3 nights in February 2018
A central location & historical hotel in Sapporo.”
The hotel is centrally located, thus you can walk to most destination in Sapporo. From the hotel room (depending on the room location), you can have a view at the historical Akarenga (Former Government Office) from your window. The hotel also houses Starbucks at the lobby, a dedicated smoking room on one of its floor and has an exclusive access to underground station, making it easier to commute with trains. The staffs are very friendly, explaining you features of the hotel and your room. They are also very informative & helpful too, as we needed to acquire information about bus to Sapporo New Chitose Airport. The bus actually stops at the bus stop at the hotel. Convenient! Overall it's a great stay! I will come back to Sapporo Grand Hotel next time.
Reviewed February 28, 2018
8.8
Excellent
Tan from Malaysia
Family with teens
Twin Room (Standard Floor, Main Building)
Stayed 1 night in February 2018
Great Location”
This is my second time staying at this hotel. There is an underground walkway connecting the hotel to JR Sapporo Station, Odori and Susukino. This is also a stop for coaches coming from New Chitose Airport and Niseko Ski Resort. Hotel staff is very friendly and helpful. Room is clean with a good view and wifi is strong. Breakfast was excellent with plenty of choice. I particularly love the free “Handy” phone for guest use.
Reviewed February 19, 2018
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  • Exceptional location
  • Former Hokkaido Government Office Building
  • Odori Subway Station is within 0.39 km