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9

Exceptional
4.2% this month
/10
(1,149 reviews)See what guests said
Breakfast59
Housekeeping36
Swimming Pool29
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Quard Bike Adventure

120 m

Bambu Stage Siem Reap

190 m

Khmer Kids Art Gallery

190 m

Wat Damnak

330 m

Alliance Francaise Institution

410 m

Popular landmarks
ANM Khmer Market

1.0 km

Angkor National Museum

1.9 km

Pub Street

2.3 km

War Museum Cambodia

5.3 km

Angkor Wat

7.1 km

Closest landmarks
Kingdom Fight Gym

300 m

international osteopathic clinic

330 m

Angkor Muscle Gym

450 m

yoga space

470 m

Forte Insurance

490 m

Sarai Resort and Spa

"Nice hotel with friendly staffs."

THI - April 13, 2022
Deluxe King Pool View - Bed Sarai Resort and Spa
Lobby Sarai Resort and Spa
Swimming pool [outdoor] Sarai Resort and Spa
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Sarai Resort and Spa

Wat Damnak, Sala Kamreuk, Siem Reap, Cambodia, 93193 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sala Kamreuk, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Angkor Wat. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

  • Air conditioning

Value for money9.0
Distance to city center0.7 km
Location rating8.4
Nearest airportSiem Reap International Airport (REP)
Distance to airport8.0 km

Rooms available at Sarai Resort and Spa

Exceptional
Room comfort & quality

9.2

Terrace Suite Room
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Presidential Pool Suite
...
  • Room size: 135 m²/1453 ft²
  • Pool view
  • 1 king bed & 2 sofa beds
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Family Room
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Deluxe King Pool View
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe Single Pool View
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Gold Chamber Double Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Gold Chamber Single Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Gold Chamber Twin Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Emerald Chamber Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Emerald Room
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sarai Resort and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sarai Resort and Spa?

Sarai Resort and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 17 KHR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sarai Resort and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Sarai Resort and Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Siem Reap with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Sarai Resort and Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Sarai Resort and Spa. There's an additional charge of 68000 KHR for adults and 7 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Sarai Resort and Spa?

Sarai Resort and Spa features an on-site restaurant for your dining convenience.

Can special events be hosted at Sarai Resort and Spa?

Small or intimate events like honeymoons can also be accomodated.

What is the smoking policy at Sarai Resort and Spa?

Sarai Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sarai Resort and Spa?

Sarai Resort and Spa’s neighborhood is Sala Kamreuk which includes popular restaurants such as Pomme Restaurant, Georges Rhumerie Restaurant and Spoons.

What popular shopping places are close to Sarai Resort and Spa?

Shopping options in Sarai Resort and Spa’s Sala Kamreuk neighborhood include Khmer Kids Art Gallery, Angkor Artwork E&T Stocker and Samatoa.

What are popular attractions near Sarai Resort and Spa?

Sarai Resort and Spa’s location in the Sala Kamreuk neighborhood makes it close to famous attractions including Quard Bike Adventure, Siem Reap Crocodile Farm and Diwo Gallery.

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Explore the neighborhood

What people love about Sarai Resort and Spa

  • 9.6

    Exceptional
    Staff 

    "Nice hotel with friendly staffs."

    THI

    |

    April 13, 2022

  • 9.2

    Exceptional

    "Overall I enjoyed my stay, thank you for having me!"

    Piotr

    |

    February 20, 2022

  • 10

    Exceptional

    "There are many properties in the area to choose from but in our opinion, this property exceeded our expectations in every manner!"

    chandana

    |

    March 22, 2020

Property ranking|Compared to 952 Siem Reap properties
See all rankings
Room comfort score
9.2/10
Service score
9.4/10
Cleanliness score
9.1/10
Room size
63 sqm.
Better than
96
%
of Siem Reap properties
Better than
90
%
of Siem Reap properties
Better than
87
%
of Siem Reap properties
Bigger than
87
%
of Siem Reap properties
Overall rating:

9

Exceptional
977 reviews
Cleanliness
9.1
Facilities
8.9
Location
8.4
Read all reviews >
What travelers say they love:
I came back to this hotel for their outstanding customer ser...
Nadia from Malaysia
Group
More about Sarai Resort and Spa

More about Sarai Resort and Spa

Sarai Resort and Spa

Immerse yourself in the all that Siem Reap has to offer with a getaway at Sarai Resort and Spa.
All offerings provided by Sarai Resort and Spa help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Siem Reap is made even more convenient with the taxi, car hire and shuttle services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Sarai Resort and Spa. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Sarai Resort and Spa. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service and air conditioning. Every stay is a new experience with various interesting room layout options at Sarai Resort and Spa, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Sarai Resort and Spa begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the resort's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Sarai Resort and Spa. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the resort's pool.
At Sarai Resort and Spa, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like fishing. Challenge your travel group members or other guests to competitive fun, with the resort's mini golf course and tennis court.
Family time on relaxed evenings is easy with the resort's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Siem Reap. A great museum trip can be had at Angkor National Museum located 1.9 km away, with local art that provides a sense of the region.


Reasons to stay here

Find rooms here that are cheaper than 90% of all other options in the city.
Compared to the city's accommodation options, this resort scored higher than 98% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 96% of other accommodations in Siem Reap.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

65 mentions

Swimming Pool

48 mentions

Food & Dining

27 mentions

Housekeeping

14 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Khmer
  • Thai

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fishing
  • Fitness center
  • Garden
  • Horseback riding
  • Massage
  • Mini golf course
  • On-site entertainment
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
Restaurants on site

GOAT TREE

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Location
Wat Damnak, Sala Kamreuk, Siem Reap, Cambodia, 93193
Excellent
Location

8.4

Airports

  • Siem Reap International Airport (REP)
    8.0 km 30 min drive
  • Battambang Airport (BBM)
    74.5 km

Public transportation

  • Chong Kov Sou​​ Bus Station
    3.2 km

Hospital or clinic

  • international osteopathic clinic
    330 m

Shopping

  • ANM Khmer Market
    1.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    310 m
What's nearby

Popular landmarks

  • ANM Khmer Market
    1.0 km
  • Angkor National Museum
    1.9 km
  • Pub Street
    2.3 km
  • War Museum Cambodia
    5.3 km
  • Angkor Wat
    7.1 km
  • Angkor Thom
    10.1 km
  • Ta Prohm
    10.1 km
  • Bayon Temple
    10.1 km
  • Preah Khan
    12.6 km
  • Cambodia Landmine Museum
    23.2 km

Nearby landmarks

  • Quard Bike Adventure
    120 m
  • Bambu Stage Siem Reap
    190 m
  • Khmer Kids Art Gallery
    190 m
  • Kingdom Fight Gym
    300 m
  • international osteopathic clinic
    330 m
  • Wat Damnak
    330 m
  • Alliance Francaise Institution
    410 m
  • Jhony Siem Reap Tuk Tuk
    440 m
  • Angkor Muscle Gym
    450 m
  • Angkor Macaron
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property provides airport pick-up services from 7:00 AM to 10:00 PM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee17 KHR
  • Distance from city center0.7 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)68000 KHR

The property

  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 48
  • Room voltage220
  • Year property opened2014

Reviews of Sarai Resort and Spa from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.1
Facilities8.9
Location8.4
Room comfort and quality9.2
Service9.4
Value for money9.0
High score for Siem Reap
Rating
9+ Exceptional (391)
8-9 Excellent (96)
7-8 Very Good (77)
6-7 Good (17)
<6 Below Expectation (26)
Time of the year
Mar - May (159)
Jun - Aug (144)
Sep - Nov (151)
Dec - Feb (153)
All guests (977)
All room types
All languages

Show reviews that mention 

Showing 607 verified guest comments
12345
9.2
Exceptional
CHOW from Hong Kong SAR, China
Couple
Terrace Suite Room
Stayed 1 night in January 2016

A Good Memories on Honeymoon”

My wife and I have our honeymoon at Siem Reap in January and lived in Sarai Resort and Spa. As a 5-Star Resort, Sarai gave us so many surprises which gave us an excellent full-stop of our honeymoon. Starting from the delicious lemongrass welcome drinks, huge fruit plate, especially the free upgrade to the awesome president suite (it has an individual swimming pool on the roof top!!!), the environment of the resort is just like a paradise. Also, the package has also included free 30 minutes massage and free escorting service to the airport. Staff were nice and helpful and not annoying. Good! Wat Damnak Village is near to the town (The Hard Rock Café). As a resort, it's quite convenient. However, sometimes the road condition around the village was not very good. It's better to travel to outside by Tuk-Tuk or by car. If you don't want to spend a lot dine in hotel, nice food near the village and the price is reasonable. Both my wife and me have nothing to complaint to the resort coz it was out of our expectations. Just hope that we will have chance to re-visit Siem Reap and enjoy this superb resort again.

Reviewed January 31, 2016

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10.0
Exceptional
Elaine from Canada
Couple
Deluxe King Pool View
Stayed 3 nights in June 2015

Elegant Hotel and Great Value”

the warmth and charm of the hotel staff; the delicious included breakfasts; the beautiful decor and pool area

It was 39 degrees Celsius when we arrived at Sarai Resort and Spa and the welcoming staff members seated us and quickly brought us a fruit juice drink and lemongrass-scented, icy-cold moist towlettes. We wanted to rise early, so we chose to have our first dinner in the Sarai's Goat Tree restaurant. The food was outstanding, however a bit pricey for Cambodia and it seemed that the other guests had discovered this fact since the restaurant was pretty deserted. Unfortunately, so few diners made the servers overly-attentive, to the point of making us a bit uncomfortable. Our primary objective was to see the temples, and since the weather was so hot in the heat of the day, we arranged to go temple-viewing at 5 am each morning. The hotel offers a box breakfast of "bread and fruit" and we found that the boxes contained whole fruit, excellent chocolate and butter croissants and (a bit strangely) 2 pieces of plain white bread. It would have been nicer if the fruit had been peeled and cut with picks provided for eating it, but we were grateful for our breakfast. Also, some hard or cream cheese and perhaps sliced tomato would have been welcome between the slices of bread, but the croissants more that made up for the dry bread slices. The staff had also provided us with bottled water and consistently offered it each time we left the property. Really, the only small problem that we had with the Sarai was that the towels had a charcoal, burnt wood smell to them. It was not strong enough to notice until you raised the towel to your face, and the room certainly did not smell of it, since the rooms and lobby are always fragranced with the lemongrass oil that is heated in strategically-located electric burners at floor level. (Nice touch!) We really enjoyed our stay at Sarai and will highly recommend it to anyone we know who is looking to book accommodation in Siem Reap. (P.S. I like a soft pillow and a pillow menu would have let me know that one was available.)

Reviewed June 20, 2015

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10.0
Exceptional
Nadia from Malaysia
Group
Deluxe Twin Pool View
Stayed 3 nights in November 2019

Amazing hotel with the best staff”

The Sarai Hotel Resort & Spa is one of the best hotels I have stayed at. The moment you walk in, your senses will be overwhelmed with pleasure. Everything is so rich and spectacular. The courtyard, lobby and pool area are absolutely stunning, the stuff you see in Moroccan style hotel. This is not my first stay in Sarai. I came back to this hotel for their outstanding customer service. From the front desk staff, to the bellboys and pool guys and bartenders, to the spa staff, every single one of the staff greets you in the warmest yet most professional manner, and they go out of their way to add to your experience. During my check in process, i was assisted by Philip. His gorgeous smile goes from ear to ear and he is always so eager to ensure we have what we need. He is the epitome of excellent hospitality. Sarai Resort & Spa is a big part of why I fell in love with Siem Reap. Whenever you're here, please enjoy their spa packages, cooking class and Siem Reap tour provided by the hotel.

Reviewed January 30, 2020

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10.0
Exceptional
Tracy from Australia
Couple
Deluxe King Pool View
Stayed 3 nights in March 2016

A prefect touch of paradise..”

We spent 3 wonderful nights at Sarai Resort, and I wish we could have stayed longer... Right from our very first minutes at Sarai, we couldn't have felt more at home and well taken care of. We had initially booked elsewhere, which didn't work out, so checked the reviews online, and Sarai stood out by mile. The staff were so welcoming (Liza, you are amazing!) The rooms are well appointed and very tasteful. I personally loved the window seat overlooking the pool, which doubled as my own personal 'lounge room' during the evening when my partner watched tv (he loved the wrestling - no accounting for taste!), while I emailed family at home. The pool area was lovely, and the service was second to none. Who needs to leave with complimentary fruit skewers or peanuts? And the simple things, like power points all around the pool area... Keeping you in touch, or charged up, to email and contact family, all while relaxing. Heading into town is effortless, as the staff arrange your tuk tuk, and advise you of the price to pay - no one is going to get ripped off here! Breakfast is also wonderful. Lots of choice, but with the 'extra' toast, croissants, fruit and yogurt... Who needs to actually order? And other simple luxuries I loved... Complimentary water... Not 2 bottles per day, but as much as you needed.. I've never had that anywhere else. They supply your room as usual, but you can help yourself to as much as you need in the lobby. My partner loved the gym, I loved the peace... And don't be scared to go for a walk.. There a few very lovely locals down the road who have anything else you may need while being away If you're going to Siem Reap, don't stay anywhere else!

Reviewed April 01, 2016

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10.0
Exceptional
Nadia from Malaysia
Group
Deluxe Twin Pool View
Stayed 3 nights in November 2019

Amazing hotel with the best staff”

The Sarai Hotel Resort & Spa is one of the best hotels I have stayed at. The moment you walk in, your senses will be overwhelmed with pleasure. Everything is so rich and spectacular. The courtyard, lobby and pool area are absolutely stunning, the stuff you see in Moroccan style hotel. This is not my first stay in Sarai. I came back to this hotel for their outstanding customer service. From the front desk staff, to the bellboys and pool guys and bartenders, to the spa staff, every single one of the staff greets you in the warmest yet most professional manner, and they go out of their way to add to your experience. During my check in process, i was assisted by Philip. His gorgeous smile goes from ear to ear and he is always so eager to ensure we have what we need. He is the epitome of excellent hospitality. Sarai Resort & Spa is a big part of why I fell in love with Siem Reap. Whenever you're here, please enjoy their spa packages, cooking class and Siem Reap tour provided by the hotel.

Reviewed January 30, 2020

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9.6
Exceptional
William from Singapore
Family with young children
Deluxe King Pool View
Stayed 3 nights in July 2018

Fantastic hotel!”

We loved staying at the Sarai Resort and Spa during our recent trip to Siem Reap. We came for the temples and right from the beginning the staff at Sarai were helpful, informative and engaging. The level of service here has to be up there with the best service we have ever had during our many travels. We took our 8 month old son with us and they catered amazingly for him and us. Although the room wasn't spotless, it was still clean enough for us to feel comfortable keeping our baby in there. The location is great, close enough to all the activity but far enough away to escape, facilities were exactly what was needed...a pool to cool off, a spa which was excellent, and the Goat Tree served amazing local and international cuisine. All in all, a brilliant trip that was made better by staying at the Sarai. Would recommend to anyone given the value for your money, especially those travelling with young children. We'll be back again.

Reviewed July 09, 2018

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10.0
Exceptional
Jocelyn from Philippines
Couple
Emerald Room
Stayed 4 nights in July 2015

wonderful stay!!!”

Room, staff, food

My husband and I had a wonderful stay at Sarai. We booked through AGODA because i read their good reviews. I am glad to write that all the good reviews are true. Our booking with agoda did not include airport pick up. I tried to contact the hotel because we will be arriving late at night. They replied immediately that they wikk pick us up at no charge. Philip was there with our name on a board and a van waiting for us. There was cold water and cold towel. The hotel was about 30 minutes away. On our way, Philip asked for my booking details and check us in through his tablet. So when we got to the hotel, the front desk asked for a copy of our passports and after signing was given the key to our room. The room was big. The bed and pillows were soft and comfortable. There were toiletries, hair dryer, robes and tub. Breakfast was a selection of western and asian. Plus bread, fruits and yogurt, and your choice of coffee or fruit juice. The staff were all polite and gracious all the time. Whether its early morning, mid day or late at night. Every thing is one tuktuk away at $2. Mr vanna , tuktuk #5 was very helpful. Dont bother changing your money at the airport can pay in $ in Siem Reap. Special mention to Ziffan from the front desk who did not tire of our questions on where to eat and go. Oh tickets tothe national museum is available at the hotel with free pick up. Sokunthea of the goat tree restaurant majes good drip coffee. And to Philip. Thanks guys for making our siem reap vacation a wonderful experience. Angkor wat was magnificent!

Reviewed July 21, 2015

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9.6
Exceptional
Tracy from Australia
Couple
Deluxe King Pool View
Stayed 4 nights in January 2018

Amasing relaxed resort with top level service!!”

This hotel is the best hotel experience I have ever had.....& I have travelled around to many countries. First of all, congratulations to the owners & managers of the hotel for hiring/training staff who are exceptional at customer service. Reception staff are so friendly & will assist without even being asked. Each day coming back from sightseeing we were greeted with friendly faces who would ask how your day is & offer you a nice tea to cool down! I was pleasantly surprised at how thoughtful & genuinely caring the staff were!! The hotel is immaculate - the architecture, decor & pool made us not want to leave for our temple tours. The lovely souvenir store inside the hotel had a great selection & we didn't need to look for souvenirs anywhere else. Our daily breakfast was amasing. This is the only hotel I have stayed where you receive toast, croissants & danishes at your table, along with yogurt & fruit, & you can still order your breakfast meal from the menu!! The food was delicious & kept our energy going throughout the day. There are also lovely restaurants nearby for a quiet dinner. I highly recommend this hotel to anyone visiting Siem Reap!! Well done to the team at Sarai Resort & Spa!!!

Reviewed January 27, 2018

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10.0
Exceptional
Beatriz from Philippines
Group
Deluxe King Pool View
Stayed 3 nights in June 2015

The only place to stay when in Siem Reap”

The whole hotel. The Food. The Excellent English Speaking Staff

Sarai has the best atmosphere from the time you cross the entrance of the hotel. The staff and management go the extra mile to make sure that they provide all guests with the best service possible. I stayed there for 3 nights and had my best meal in siem reap at The Goat Tree restaurant. The staff remember the names and rooms of their guests and I was treated as a guest not a room number. The manager was friendly and accommodating. It is quite small but the atmosphere created by the staff and the beautiful architecture of the hotel created a wonderful atmosphere that made my stay at the resort absolutely perfect. This is definitely the only resort hotel I would recommend to friends and family visiting Siem Reap. Great job to the management and staff of Sarai Hote

Reviewed June 28, 2015

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10.0
Exceptional
Fe from Philippines
Couple
Deluxe King Pool View
Stayed 5 nights in June 2015

Will go back to Siem Reap just to stay in Sarai”

Interiors, Service and Location

Our stay in Sarai was an absolute dream. Once entering from a long flight, you are greeted by the gorgeous interiors and the view of the lovely pool. The rooms are so comfortable and the size is just right. We booked a terrace suite and it was a grand time just hanging out on the balcony for those lazy afternoons. The next thing that I want to talk about is the staff. Their service is impeccable and they listen to every single detail of your requests. They were absolutely great. I would definitely stay here again the next time I go back to Siem Reap. Sarai Resort and Spa deserves a 10 out of 10 for sure!

Reviewed July 02, 2015

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9.3
Exceptional
Caroline from Singapore
Business traveler
Terrace Suite Room
Stayed 2 nights in May 2015

Awesome base to explore the heritage of Siem Reap”

The suites make you feel so at home! Excellent service! Close proximity to the most happening areas around Siem Reap!

Modern luxurious accommodation in close proximity to the most interesting and exciting areas of Siem Reap - Pub Street, Night Markets and the majestic yet breathtaking Ang Kor Wat. Sarai Resort and Spa serves as the perfect base to begin your journey into this iconic cultural hub of Cambodia. The high service standards and the warmth of the resort staffs make you feel perfectly at home and welcomed to this city of friendly Cambodians. Would definitely recommend this place unreservedly and make it my future lodging premise during my future trips to this lovely and exotic Southeast Asian city!

Reviewed May 08, 2015

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9.6
Exceptional
Andrew from Australia
Family with teens
Emerald Room
Stayed 1 night in May 2016

Nice pocket in Siem Reap”

Stayed here for a few nights, and the staff were very helpful in the lead-up to our stay in that they were able to help us organize a trip up to see Ankor Wat on a moment's notice. The hospitality offered (through drinks and food) was excellent and world-class. Relaxing by the pool after a long day out was another highlight. The hotel itself is not too far away from anything in Siem Reap, and is very easily accessed. Thank you staff at the Sarai Resort and Spa!

Reviewed May 17, 2016

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9.6
Exceptional
WANG from Taiwan
Solo traveler
Deluxe Single Pool View
Stayed 1 night in February 2017

wonderful night in sarai”

i have great night in Sarai,also a nice choice if you are looking for romantic accommodation in siem reap,staff they are really helpful i can felt that they trained before very professional.and the breakfast also lovely,but probably i orderd the meal is not my taste but most of guest their breakfast is very good...and their lobby have nice decoration...just one suggestion for you,i knew that you are new hotel probably just build this few years,definitely can attract many customer to stay this hotel,so do I...but keep the hotel new is really though work even your building is white color is much more difficult so hope you can keep this hotel new and lovely always,i will recommend to my friend when we visit siem reap,thank you so much P.S i suggest fitness room can have more cardio equipment.but i knew the space is too small

Reviewed February 13, 2017

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10.0
Exceptional
Kimberly from United States
Solo traveler
Emerald Room
Stayed 3 nights in July 2015

Amazing boutique hotel!”

Location, comfort, staff

The Sarai was absolutely fantastic in every respect. I emailed ahead of time and received complimentary airport pick-up. The room was beautifully designed and very comfortable. The main pool was stunning and perfect for lounging around all afternoon. All of the food and alcohol was extremely fair priced and very good. The staff was beyond helpful at every step. They helped us arrange a car to go around the temples all day for a very fair price and with an amazing driver! Always greeting us with cold towels and water after wandering the temples. The hotel itself was about 5 minutes from the night market and 5 minutes further to pub street - perfectly located in a quiet area but very, very close to all the action. Overall the experience was wonderful and I will definitely suggest this hotel to everyone I know going to Siem Reap!

Reviewed July 06, 2015

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10.0
Exceptional
Shayne from Philippines
Group
Deluxe Twin Pool View
Stayed 1 night in September 2018

best in Siem Reap”

I stayed for a night before I leave Siem Reap. I was pleased with how warm and welcoming the staffs are. I was warmly welcome by Phillip and Menea. They upgraded my room to suite (maybe because it is my Birthday or I am just lucky that day). The hotel is clean and room is spacious. It has great view of the pool. The pool is superb. I feel like I am in Greece because of tge design of the hotel. You get the value for money. One thing I wish they had is the bidet in the toilet. Other than that, this hotel is the Best in Siem Reap. Stay here for your entire stay in SiemReap and you will be pleased. Thanks again, Sarai! Thank you to your friendly staffs - Phillip, Menea and Dara.

Reviewed September 15, 2018

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10.0
Exceptional
XU from China
Solo traveler
Deluxe King Pool View
Stayed 3 nights in April 2015

High performance-to-price ratio”

Front desk service;dining;location

Actually I've stayed lot amounts of hotels,but nothing like Sarai resort and spa impress me so much. The hotel is not very big, but the service is greatly sweet. I think it's a highly recommended hotel due to its high quality to price ratio. The location for the hotel is nearby the old market, a 2 usf dollar can take Tuktuk car every down town I want to go. Especially the front desk boy Mario, he's like a gust of chilling wind into my heart in such hot weather there. He cares for every customer in the hotel and provides the sweetest smile for me.

Reviewed April 08, 2015

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10.0
Exceptional
Deanna from United States
Group
Terrace Suite Room
Stayed 3 nights in October 2016

Serene with wonderful service”

My group of three stayed 3 nights towards the end of October 2016. The hotel is modern in every amenity, and unlike other hotels we passed in Siem Reap, was more Moroccan minimalist in decor than Asian. Service was incredibly smooth, starting with a complementary roomy SUV pickup from the airport to the hotel, where we were greeted with cool towels and a local juice. We had a fantastic terrace room, which had a loft level that we requested a 2nd bed for and a spacious patio with a lounge swing and padded wall seats that was a nice place to get some quiet time. Breakfast was included, and always opened with a selection of local fruit, before we proceeded to select ala carte Asian and Western options, always tastily cooked. The staff was always warm and solicitous, especially the manager, Mr. Sokhon, who made sure to check in with us often. We did book 3 private tours with the hotel, and they gave us a wonderful English speaking guide, Nuth Sophea aka Pierre (Cambodians seem to like to use nicknames - he can be found on Facebook as Stony Sophea), who gave us a great perspective, both ancient and modern, on all the aspects of Angkor Wat, Kamphong Phluk and Beng Melea we toured. His stories of the Cambodian people since the ancient times through the period of the killing fields up to today gave us a rich look at a resilient and warm culture. We toured Thailand thereafter also with private guides, and we felt that Pierre was our top guide in all our venues. We toured in the hotel's nice AC SUV with a really pleasant driver, Bunthong, who always gave us cold towels and iced water bottles after touring our venues in the pretty hot and humid weather. The spa at the hotel was a lovely oasis, as good as the top spas I've encountered in the US and in Europe. Our group had massages and body scrubs, and our consensus was that all of the technicians we had were great. We didn't try the pool, which looked lovely, but would do so if we come back. It looked lik

Reviewed November 11, 2016

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8.4
Excellent
Amanda from United States
Business traveler
Deluxe Twin Pool View
Stayed 2 nights in March 2017

Very Impressed”

I was very impressed with Sarai Resort and Spa. A friend recommended the resort to me and I was not disappointed. The staff is amazing. They remembered mine and my co-worker's names the whole weekend. They treated us like friends, not just clients. The food was excellent, the service exceptional, and the grounds were absolutely stunning. I live in Phnom Penh most of the year, and from now on I will stay at Sarai Resort & Spa when I go back to Siem Reap.

Reviewed April 03, 2017

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10.0
Exceptional
WAHYUNI from Indonesia
Couple
Deluxe King Pool View
Stayed 1 night in December 2016

Pefect Hotel ”

Everything at Sarai is perfect and almost flawless. The place is near to good restaurants. The resort itself is quite unique and very artsy style. Very pretty resort i can say.. and oh the breakfast is perfection.. everything is great.. you should consider this hotel when u plan for a visit to Siem Reap.

Reviewed January 05, 2017

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9.2
Exceptional
Man from Hong Kong SAR, China
Couple
Deluxe King Pool View
Stayed 4 nights in November 2016

most remarkable hotel I have ever stayed”

The pick up was very convenient. All staff were extremely welcoming. The pool view was relaxing and looked exactly the same as what the photos here are showing. The breakfast was of a good variety and high quality. The resident manager would usually chat with us during breakfast. He did give us some good suggestions on our plan. I had also tried the 90min full body Khmer massage at its spa. I didn't check the price of other spa and massage service at the area, but I think Sarai's worths. The cleanliness in room was nice. There would be some mosquitoes near the door some time after clean up, but I guess it was unavoidable in siem reap. The stay was really great and enjoyable.

Reviewed November 25, 2016

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