Sarai Resort and Spa
Sarai Resort and Spa
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10.0
Exceptional

"Nice service , Very beautiful pool"

Vera L.

|

April 27, 2018

Deluxe King Pool View - Bed Sarai Resort and Spa
Deluxe King Pool View - Bed
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Lobby Sarai Resort and Spa
Lobby
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Swimming pool [outdoor] Sarai Resort and Spa
Swimming pool [outdoor]
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Swimming pool [outdoor] Sarai Resort and Spa
Swimming pool [outdoor]
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See map Sarai Resort and Spa
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Excellent
Location
8.4
See all 6 photos Sarai Resort and Spa
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What guests are saying:
Nice staff, Good location , Clean room.
sararutl from Thailand
Family with young children
Thank you for the great stay!
Carsten from Germany
Group
sarai convenient located 5-10min from pub street , all staff is friendly and helpful . environment and resort decoration is perfect ! recommended .
Yee from Malaysia
Group
The restaurant, pool and room are perfect!
Rhea from Philippines
Group
The hotel is great , unexpected this luxury at this price . Helpful staff , nice pool view from our bedroom :)
Saitip from Thailand
Couple
Loved the French toast at breakfast. Nothing was too much for the staff, went out of their way to help us.
Kim from Singapore
Couple
Fantastic little hotel. Very clean, great food, facilities, and staff. Can't wait to come again :)
Andre from Thailand
Couple
As a guests, we feel very pampered and spoiled due to excellent service of the staff. Everyone was friendly and accommodating. They let us stay in the room free of charge up to 6PM because our flight is 10:30PM. Food in the restaurant is also very good.
Jeddahlyn from Philippines
Group

Sarai Resort and Spa

Excellent location
- Inside city center
- What's nearby?
Exceptional
From 753 reviewsSee what guests said
9.0
/
10
Exceptional service
9.4
Recommended by 94% of guests
Value for money9.1
Distance to city center0.7 km
Location rating8.4
Nearest airportSiem Reap International Airport (REP)
Distance to airport8.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

Select your room
9.2
Exceptional
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Presidential Pool Suite
Presidential Pool Suite
...
  • Room size: 135 m²/1453 ft²
  • Pool view
  • 1 king bed & 2 sofa beds
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Terrace Suite Room
Terrace Suite Room
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
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Deluxe Single Pool View
Deluxe Single Pool View
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
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Emerald Room
Emerald Room
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
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Deluxe Twin Pool View
Deluxe Twin Pool View
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 single beds & 1 sofa bed
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Deluxe King Pool View
Deluxe King Pool View
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
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Family Room
Family Room
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 double bed
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Double Deluxe
Double Deluxe
...
  • Room size: 35 m²/377 ft²
  • Bathtub
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Family Adjoining Room
Family Adjoining Room
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 2 single beds and 1 super k...
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Gold Chamber Double Early Bird 20%
Gold Chamber Double Early Bird 20%
...
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    Have a question for Sarai Resort and Spa?

    What people love about the property

    • 10.0
      Exceptional

      "The Sarai have wonderful friendly, helpful staff."

      Elizabeth

      |

      April 20, 2018

    • 10.0
      Exceptional

      "Overall a pleasant stay, will definitely come back again!"

      TSZ R.

      |

      April 9, 2018

    • 10.0
      Exceptional

      "Highly recommend, would go again."

      Ursula

      |

      December 4, 2017

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    More about Sarai Resort and Spa

    More about Sarai Resort and Spa

    10.0
    Exceptional

    "Great hospitality, service, decor and location."

    Jocelyn

    |

    February 4, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What they offer

    10.0
    Exceptional

    "Very comfortable beds and lovely rooms."

    Amanda

    |

    January 19, 2017

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (753)Booking.com Reviews (370)
    9.0
    /
    10
    Exceptional
    Cleanliness9.2
    Facilities9.0
    Location8.4
    Room comfort and quality9.2
    Service9.4
    Value for money9.1
    Provided by verified guests of Agoda
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    All guests (753)
    All room types

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    Showing 500 verified guest comments
    12345
    10.0
    Exceptional
    Robert from Thailand
    Couple
    Terrace Suite Room
    Stayed 3 nights in December 2018
    Staff Fantastic”
    Lovely hotel, the staff are so friendly and helpful Service is excellent. I have stayed in many 5 star hotels throughout the world but have not found staff more friendly, welcoming and helpful anywhere. Lovely room
    Reviewed January 07, 2019
    9.2
    Exceptional
    Skauvarat from Thailand
    Group
    Emerald Room
    Stayed 1 night in October 2018
    Best for photo shot ”
    The hotel is beautiful as you see in the picture, the location is not far from Pub Street so it’s quite convenient. Comparing Staff service to another hotel that we stayed before in Siem Reap with Sarai, here doesn’t have guest relation who assist you. Anyway, overall is okey accept chinese children cry so lound in the morning. One more thing if you need to have breakfast in the room by bringing breakfast to your room, you have to pay 3 usd per menu extra charge.
    Reviewed October 30, 2018
    10.0
    Exceptional
    aloisa from Philippines
    Family with teens
    Deluxe King Pool View
    Stayed 3 nights in October 2018
    Superb stay ”
    All are exceptional, , from pool, my favorite breakfast superb food (@ the Goat tree), ambience, pool, rooms, services, our tour guide Phally he’s very good as well in taking pictures, all at the reception Phillip and others & our driver Khun i can’t forget his spring roll cold towels
    Reviewed October 29, 2018
    8.8
    Excellent
    Wenhao from New Zealand
    Group
    Deluxe King Pool View
    Stayed 3 nights in September 2018
    Excellent”
    Great hotel and the staff were extremely attentive, greeting you every time you left and arrived at the hotel. They were also helpful with booking tours to Angkor. The turn down service was a nice surprise and they left sweet treats every night. Breakfast was great and the pool was really nice. Location is a bit far from city center and you wouldn’t want to walk in the dark by yourself. Beds were super comfy!
    Reviewed September 26, 2018
    10.0
    Exceptional
    Shayne from Philippines
    Group
    Deluxe Twin Pool View
    Stayed 1 night in September 2018
    best in Siem Reap”
    I stayed for a night before I leave Siem Reap. I was pleased with how warm and welcoming the staffs are. I was warmly welcome by Phillip and Menea. They upgraded my room to suite (maybe because it is my Birthday or I am just lucky that day). The hotel is clean and room is spacious. It has great view of the pool. The pool is superb. I feel like I am in Greece because of tge design of the hotel. You get the value for money. One thing I wish they had is the bidet in the toilet. Other than that, this hotel is the Best in Siem Reap. Stay here for your entire stay in SiemReap and you will be pleased. Thanks again, Sarai! Thank you to your friendly staffs - Phillip, Menea and Dara.
    Reviewed September 15, 2018
    9.6
    Exceptional
    Asa from Sweden
    Family with teens
    Deluxe King Pool View
    Stayed 4 nights in July 2018
    Great hotel with friendly staff”
    We are very pleased with this ackommodation. Nice and friendly staff. Excellent breakfast. The reception helped us with the booking of visiting the Angkor Wat temple with a driver and a guide and the arrangement was so good. I recommend you to book your visit to Angkor Wat through them. The hotel facility was beautiful and peaceful. If we go there again I would stay there for sure.
    Reviewed August 08, 2018
    9.2
    Exceptional
    Stephen from United Kingdom
    Couple
    Terrace Suite Room
    Stayed 3 nights in January 2019
    Great place, sanctuary amongst hustle and bustle”
    Fab hotel just lacks a bar.... mind you 100’s within walking distance
    Reviewed January 08, 2019
    9.2
    Exceptional
    Shuk from Hong Kong
    Group
    Family Room
    Stayed 4 nights in November 2018
    overall good ”
    the hotel is not that new as I expect, it is generally clean, the cleaness of standing tub can be improve. the staff are very nice and the hotel looks stylist. Good breakfast. As compared the outlook of other hotel, believe this one is a good choice, though I suggest the price shall be lower.
    Reviewed December 04, 2018
    Dear Shuk, Greetings from Sarai Resort & Spa! Many thanks for your feedback and gave a great score for us. We hope see you again for next trip. Best regards, Muy MEAN (Mr.) E-Commerce Executive
    Responded January 03, 2019
    Sarai Resort and Spa
    7.6
    Very good
    Chow from Malaysia
    Couple
    Deluxe King Pool View
    Stayed 3 nights in November 2018
    Very good”
    Everything is perfect, staffs are very thoughtful, friendly and helpful. The room was decorated with balloons and flowers as the day I checked in was my birthday. Nice pool and quality breakfast. The only drawback is the noise from the air conditioner in the room that keep me awake in the middle of the night. I will definitely stay here again if I’m back to Siem Reap!
    Reviewed November 10, 2018
    10.0
    Exceptional
    Yada from Singapore
    Solo traveler
    Deluxe King Pool View
    Stayed 5 nights in March 2018
    Great value”
    What a lovely surprise, to be upgraded to a corner room! The staff was super friendly and the hotel was beautiful and quaint. It was great waking up to a delicious breakfast that had a range of options. Also, great location not too far from Pub Street but far enough to avoid the traffic and noise of Pub Street. This was my second stay at the hotel and I would definitely stay here again next.
    Reviewed June 26, 2018
    9.2
    Exceptional
    James from Malaysia
    Family with teens
    Deluxe Twin Pool View
    Stayed 2 nights in June 2018
    Beautiful and serene Hotel”
    we had a wonderful experience staying at the hotel. The service is exceptional with friendly and helpful staff. The Moroccan based design hotel is beautiful and well designed with the swimming pool as the center piece. Breakfast was a unique experience and is served as you order. you can repeat order as much as you want as long as you can eat it all!!
    Reviewed June 24, 2018
    9.2
    Exceptional
    Helen from Australia
    Couple
    Deluxe King Pool View
    Stayed 3 nights in May 2018
    Exceptional”
    The pool was amazing and the Morrocan decor in this hotel was stunning, picture perfect. Staff service was outstanding. Location was slightly away from the town centre and the hustle and bustle. But tuk tuks are always outside the hotel and is a short few minutes ride to the market area for very cheap. There are also some nice restaurants immediately near the hotel vicinity. Definitely recommend for anyone going to Siem Reap.
    Reviewed May 29, 2018
    10.0
    Exceptional
    TSZ from Hong Kong
    Couple
    Deluxe King Pool View
    Stayed 2 nights in April 2018
    Fantastic!”
    Oh my god I’m now so in love with the Moroccan style architecture and interior design! The building itself looks like an art piece- as amazing as the service they provided! There was a delay in our check in- we waited for almost half hour by the pool side sofa and were offered free drinks so that was fine. Friendly and professional staff- they remembered our room number and always responded to our doubts and requests in no time. Very clean everywhere and without bugs. The room is not big but you can always chill in the pool side sofa or swim in the salted pool- amazing experience as well! We also loved the breakfast, and were impressed by the gym facilities. Overall a pleasant stay, will definitely come back again!
    Reviewed April 09, 2018
    10.0
    Exceptional
    Carsten from Germany
    Group
    Deluxe Twin Pool View
    Stayed 2 nights in March 2018
    Excellent staff and nice hotel”
    We planned to be in the hotel just for two nights to see Angkor Wat. Since I got sick after being too long in the sun (it is extremely hot in Siem Reap) the staff made everything possible that we could stay in the hotel for one more night. Furthermore, they organized also a private drive to our next stop since the usual minibus was overbooked. But independent of my sickness they were extremely friendly and helpful. The breakfast as well as the food in the restaurant is very good and for a 5* hotel not expensive. Overall, I would say the hotel is too cheap for what they deliver! Thank you for the great stay!
    Reviewed March 26, 2018
    8.8
    Excellent
    Michal from Poland
    Couple
    Deluxe King Pool View
    Stayed 1 night in February 2018
    Excellent”
    Very nice hotel designed in an arabic/marrocan style. Very nice swimming pool, delicious breakfast. Free transfer from and to the airport. Staff of the hotel speaks very nice English and is very heplful. Would definitely recommend it to everyone. Loved it!!!
    Reviewed February 15, 2018
    10.0
    Exceptional
    Jocelyn from Malaysia
    Group
    Deluxe Twin Pool View
    Stayed 2 nights in January 2018
    Great hotel at amazing price”
    Have absolutely no complaints whatsoever about Sarai. From the moment we landed at the airport, until the day we left, we were so well taken care off. Location was great - not too near pub street that it'd be noisy, not too far off either (10 min walk from the old market). Staff hospitality is top notch and breakfast was really good as well (ala carte, not one of those bland buffet offerings). Highly recommended.
    Reviewed February 03, 2018
    8.8
    Excellent
    Ji from South Korea
    Solo traveler
    Deluxe King Pool View
    Stayed 3 nights in January 2018
    Good value for money”
    short tuktuk ride to night market/pubstreet (also walkable distance 5-10min walk) hotel was small and well decorated and very quiet. Quality breakfast with ala carte menu, breakfast room delivery possible (USD 6). Hotel staffs were very helpful and kind - and tour options available. recommend if you are an solo traveller looking for quiet vibes to relax and heal.
    Reviewed January 30, 2018
    9.6
    Exceptional
    Io from Macau
    Couple
    Deluxe King Pool View
    Stayed 5 nights in January 2018
    Great service, pool and breakfast”
    The hotel's service is excellent. Breakfast is delicious. Pool is nice. A famous hotel in Siem Reap and most Tuk Tuk drivers know its location. Close to many night market - a couple of minutes by Tuk Tuk or 10-15 minutes by walk.
    Reviewed January 25, 2018
    8.8
    Excellent
    Wacharin from Swaziland
    Couple
    Deluxe King Pool View
    Stayed 2 nights in May 2018
    Great Staff /Highly recommend.”
    Staff were very friendly and accommodating.Highly recommend !!!
    Reviewed January 02, 2019
    Dear Wacharin, Greetings from Sarai Resort & Spa! Many thanks for your feedback and gave a great score for us. We hope see you again for next trip. Best regards, Muy MEAN (Mr.) E-Commerce Executive
    Responded January 03, 2019
    Sarai Resort and Spa
    10.0
    Exceptional
    David from Myanmar
    Couple
    Deluxe King Pool View
    Stayed 2 nights in August 2018
    2 days in Siem Reap”
    Sarai Resort - lovely boutique hotel, very pretty! The staff were all very welcoming, attentive and accommodating. Khun & Jam Rei, and Menea & Pisey, and Jack & Thorn (I’ve probably misspelt the names) - and the others I didn’t catch the names of - made our weekend super special. Thoroughly recommend this hotel.
    Reviewed September 05, 2018
    12345
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    • Excellent location
    • Pub Street