Sarasa Hotel Namba
Sarasa Hotel Namba
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"Very Good은 아니지만 Good"

Juwon

April 14, 2018

Single - Non-Smoking - Bed Sarasa Hotel Namba
Single - Non-Smoking - Bed
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Lobby Sarasa Hotel Namba
Lobby
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Lobby Sarasa Hotel Namba
Lobby
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Interior view Sarasa Hotel Namba
Interior view
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Excellent
Location
8.5
See all 40 photos Sarasa Hotel Namba
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Removed from saved list
2017

Sarasa Hotel Namba

Excellent location
Stay in the heart of Osaka - See what's nearby
Excellent
From 1832 reviewsSee what guests said
8.4
Recommended by 91% of guests
Value for money8.4
Distance to city center1.0 Km
Location rating8.5
Nearest airportOsaka International Airport (ITM)
Distance to airport15.4 km
Has restaurantYes
91%

would recommend to a friend

Agoda Preferred Property

2017

Gold Circle Award Winner

  • 510 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Booked 23 times in the last 24 hours | 24 travelers are looking at this property right now
Deluxe Twin Room with Tatami Area
Deluxe Twin Room with Tatami Area
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  • 45 m²/484 ft²
  • Shower
  • 2 single beds and 4 futons
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Superior Twin Room with Sofa Bed
Superior Twin Room with Sofa Bed
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  • 25 m²/269 ft²
  • Shower
  • 2 single beds and 1 sofa be...
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Japanese Western Non-Smoking
Japanese Western Non-Smoking
...
  • City view
  • 47 m²/506 ft²
  • 2 semi double beds
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Superior Twin - Non-Smoking
Superior Twin - Non-Smoking
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  • City view
  • 25 m²/269 ft²
  • 2 single beds and 1 sofa be...
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Ninja Themed Twin Room - Non-Smoking
Ninja Themed Twin Room - Non-Smoking
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds
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Small Double Bed Non-Smoking
Small Double Bed Non-Smoking
...
  • City view
  • 12 m²/129 ft²
  • 1 semi double bed
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Twin Non-Smoking
Twin Non-Smoking
...
  • City view
  • 21 m²/226 ft²
  • 2 single beds
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Single - Non-Smoking
Single - Non-Smoking
...
  • City view
  • 12 m²/129 ft²
  • 1 single bed
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Large Twin Room
Large Twin Room
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  • 25 m²/269 ft²
  • Shower
  • 2 single beds
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Standard Single Room
Standard Single Room
...
  • Non-smoking
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More about Sarasa Hotel Namba

More about Sarasa Hotel Namba

"Staff is polite and speaks good English."

Reviewed February 22, 2018

FW from Taiwan

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Nambatei Main Store
70 m Japanese
Mampuku Shokudo
70 m Japanese
Baraetei
160 m Japanese
Cafe
Cafe
Cafe & Light Mealtake
40 m Cafe
Cafe Sanbankan
50 m Cafe
Pop iD Cafe
50 m Cafe
Asian cuisine
Asian cuisine
Shinshu
280 m Asian
Yasuke
440 m Asian
Kurume Ramen Marutora Sennichimae
450 m Asian

What they offer

"Overall a nice stay and will come back again."

Chia from Singapore

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Guests with children are required to provide children's age in the “Special Request” section upon booking. Additional charges will be applied if failure to do so.

Real reviews from real guests

Agoda Reviews (1832)Booking.com Reviews (1965)
8.4
Cleanliness8.6
Facilities7.9
Location8.5
Service8.7
Value for money8.4
Provided by verified guests of Agoda
Filter guest comments by:
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繁體中文 (台灣)
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Single - Non-Smoking
Twin Non-Smoking
Superior Twin - Non-Smoking
Japanese Western Non-Smoking
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Showing 860 verified guest comments
12345
6.0
Panin from Thailand
Group
Twin Non-Smoking
Stayed 3 nights in September 2018
Good location, helpful staff, average room”
The location is walking distance from Namba Station and Dontomburi but not in the middle of the area. The staff is helpful and nice. The room is average, a bit old but ok. The bathroom is too small.
Reviewed September 10, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on our staff service as well as hotel location and facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SonTyuki
Responded September 11, 2018
Sarasa Hotel Namba
8.4
Excellent
Foong from Malaysia
Family with young children
Twin Non-Smoking
Stayed 6 nights in July 2018
Excellent”
Great location, friendly & helpful staff, value for money, little details are looked into. Highly recommended.
Reviewed August 07, 2018
Thank you for staying at SARASAHOTELNAMBA Did you have a good time in Japan? There are sightseeing spots such as Dotonbori and Shinsaibashi. Access from Kansai International Airport is very convenient. We are looking forward to seeing all of you again. SARASHAOTELNAMBA KIMURA
Responded August 08, 2018
Sarasa Hotel Namba
10.0
Exceptional
yeonhwan from South Korea
Solo traveler
Single - Non-Smoking
Stayed 3 nights in July 2018
It was a very satisfying hotel.”
It's about five minutes ' walk from Nankai Nanba Station. It's great to use Rapit at the airport. I had a Korean speaking staff so I could communicate easily. And every employee was kind and well received. A single room is a little small. But the facilities were clean and up-to-date, so I took a rest. It was sad that there was no water in the refrigerator. I had a good rest for four days. Thank you.
Reviewed July 21, 2018
9.2
Exceptional
Boon from Singapore
Couple
Small Double Bed Non-Smoking
Stayed 1 night in July 2018
Great Location”
This hotel even has free smartphone for use and have tanabata for you to leave your wishes
Reviewed July 12, 2018
Dear Sir, Thank you for staying with us, and taking the time to post your valuable review. We are pleased with your comfortable staying. We host events suitable for the seasons, and have received the popularities from our guests. We will continue to satisfy our guests. We are welcoming you again at SARASA HOTEL Namba. Kind Regards, SARASA HOTEL Namba Inoue
Responded July 15, 2018
Sarasa Hotel Namba
9.2
Exceptional
Boon from Singapore
Couple
Small Double Bed Non-Smoking
Stayed 7 nights in July 2018
Great Location!”
Room is clean and staff is able to converse in English/Mandarin/Japanese
Reviewed July 12, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on our staff service as well as facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, Akamine
Responded July 13, 2018
Sarasa Hotel Namba
10.0
Exceptional
YINGMIN from Hong Kong
Family with young children
Japanese Western Non-Smoking
Stayed 2 nights in June 2018
nice room and breakfast”
very new hotel, yummy breakfast, good location (only 5 min walk from Namba station and shipping malls), the only drawback is early check-out time (10am)
Reviewed July 01, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on facilities as well as hotel location. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SARASA HOTEL NAMBA Kamishita
Responded July 02, 2018
Sarasa Hotel Namba
9.2
Exceptional
Jenise from Singapore
Solo traveler
Single - Non-Smoking
Stayed 3 nights in June 2018
Great stay in this hotel”
The hotel was easily located and around 5-10min walk from Nipponbashi station, slightly more than 10min walk from Namba subway station. Walkable distance to various attractions: - Dontonbori, Shinsaibashi - 10-15min walk - Kuromon Market, - 5min walk - Namba Walk - 5-10min walk - Nipponbashi Den Den Town - 5min walk - Shinseikai - 10-15 min walk Hotel was generally clean and tidy. Hotel staff were helpful and friendly. They were pretty prompt in replying to my enquiries. Check In time was 3pm. As my flight arrived early, I was able to deposit my luggage in the hotel. Would definitely go back to the same hotel for my next visit!
Reviewed June 28, 2018
Dear Sir, Thank you for staying with us, and taking the time to post your valuable comment. We definitely appreciate that you stayed comfortably. As you say, we have gained popularity from our guests as a convenient location. We will continue to provide a comfortable stay for our guests. We are looking forward to seeing you again at SARASA HOTEL NAMBA. Sincerely, SARASA HOTEL NAMBA INOUE
Responded June 29, 2018
Sarasa Hotel Namba
6.8
Good
lim from Singapore
Family with young children
Twin Non-Smoking
Stayed 1 night in June 2018
Good”
Quite a distance from the nearest metro but overall a pleasant stay. Friendly staff and clean.
Reviewed June 24, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on our staff service as well as hotel location and facilities. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SonTyuKi
Responded June 25, 2018
Sarasa Hotel Namba
8.8
Excellent
Jodi from United States
Solo traveler
Twin Non-Smoking
Stayed 2 nights in June 2018
Excellent”
Value is good. Room was very small, even for Japan standards. No Frills. Clean. Staff is friendly and helpful. 2 blocks from Kuromon Market. About a 10 minute walk to Nipponboshi or Namba train stations.
Reviewed June 18, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on our staff service as well as hotel location and facilities. Depand on the layout of different rooms,There might be a little small in some rooms’ size , Please understand this .I'm sorry for taking you any inconvenient. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, Son TyuKi
Responded June 20, 2018
Sarasa Hotel Namba
8.8
Excellent
Wen from Australia
Couple
Superior Twin - Non-Smoking
Stayed 4 nights in May 2018
Great location for Osaka eating/ shopping trip”
Very convenient location for our shopping & eating trip in Osaka. Kuromon market is down the street from the hotel, ebisubashi suji, takashimaya, OIOI & nankai namba station are within an easy 10min walk. Dotonbori is 15mins walk away. Room is larger than expected for Japan, feels new-ish with attentive staff at reception. The only minor thing I encountered was room service staff having a bit of language problem when I requested for an iron & I had to get it myself from reception eventually. Overall it was a great stay!
Reviewed May 28, 2018
Dear sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on our staff service as well as hotel location and facilities. We are delighted to know that you had a pleasurable time staying with us. I'm sorry for our service staff didn't know your request and take you any inconvenience. We will make an effort to improve our staff English as much as possible and provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, Tyuki Son
Responded May 30, 2018
Sarasa Hotel Namba
9.2
Exceptional
Jung from South Korea
Solo traveler
Single - Non-Smoking
Stayed 2 nights in October 2017
Excellent location, clean, modern, perfect mid-budget place”
Excellent location, walking distance to the airport express, malls, namba shopping street, dotonburi, subway stations, food, electronics area. It's Japan, so room sizes are generally tighter dimensions, and this place is no exception. Single size bed, tiny bathroom, tiny room(enough for the bed, bathroom, your suitcase on the floor. But this is to be expected in Japan, unless you go with more luxurious places. Perfect and would def stay here again when in Osaka.
Reviewed May 16, 2018
Dear Sir, Thank you for staying at SARASA HOTEL NAMBA and thank you for your kind comments on our location. The point that guests can go shopping soon is gaining popularity. We are sorry that the room is small which caused you an inconvenient. We will provide sufficient arrangements and continue to strive to provide the best service for our guests following the guest's opinion. Thank you again for your valuable reviews on us and we are looking forward to welcoming you on your next stay with us. Sincerely, SARASA HOTEL NAMBA SUYOENG KIM
Responded May 16, 2018
Sarasa Hotel Namba
8.0
Excellent
YUET from Hong Kong
Couple
Twin Non-Smoking
Stayed 4 nights in March 2018
Very good”
Great location. Near to the Namba station where one can take a direct train (Nankai line) to the Kansai airport. But as Namba station is a very large complex, it is actually quite far away from other transport lines around Namba.
Reviewed May 01, 2018
Dear Sir. Thank you for staying at SARASA HOTEL NAMBA and also thank you for your valuable reviews on our hotel location. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely.
Responded May 01, 2018
Sarasa Hotel Namba
6.0
Alice from Hong Kong
Family with teens
Twin Non-Smoking
Stayed 2 nights in April 2018
Knocked my door hardly at 9:30am every morning ”
Everything is acceptable, except the staff for cleaning room knocked my door very hardly (seems aims to wake you up) in 2 days' morning, their check out time is 10am, it is acceptable for friendly reminder on the check out day, but that is unacceptable to do it on my first day, it is very disturbing and impolite action. Both the cleaning lady and Front office cannot answer why they do that, but just say sorry sorry ...
Reviewed April 27, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your comments on our staff service. We are very sorry that our staff for cleaning knocked the door everyday which caused you an inconvenience. We informed our staff about this, and we strictly instructed our staff for cleaning not to have this kind of thing in the future. Please accept our sincere apologies for this matter. We will continue to make an effort to provide the best service for our guests following the guest's opinion. Thank you again for your valuable reviews on us and we are looking forward to welcoming you on your next stay with us. Sincerely, Mukai
Responded May 08, 2018
Sarasa Hotel Namba
5.6
Siew from Singapore
Group
Twin Non-Smoking
Stayed 4 nights in April 2018
No satisfy”
I booked two twin rooms but both room given to us are of different size. The toilet/bathroom is so small and the height of the bathtub is so high that my mum got problem of getting into the bathtub, it is just not user friendly at all. The floor in the room is kind of sticky, they don't provide disposable slipper in the room! But the staff are very helpful, they help us to find hospital as one of us was sick during our stay. In term of staff I will give 5 stars. I will not choose here if I have other choise!
Reviewed April 26, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on our staff service as well as hotel facilities. We are sorry that the bathroom is small and the height of buthtub is too high which caused you an inconvenience. And we are sorry that normally we don't provide disposable slipper. We will continue to make an effort to provide the best service for our guests following the guest's opinion. Thank you again for your valuable reviews on us and we are looking forward to welcoming you on your next stay with us. Sincerely, Mukai
Responded May 08, 2018
Sarasa Hotel Namba
8.0
Excellent
Juwon from South Korea
Solo traveler
Single - Non-Smoking
Stayed 1 night in November 2017
GOOD”
Very Good은 아니지만 Good
Reviewed April 14, 2018
고객님, 안녕하십니까. 이번에 저희 SARASA HOTEL NAMBA를 이용해 주셔서 감사합니다  또한, 고객님의 귀중한 시간을 할애하여 숙박 리뷰를 남겨주신 점, 진심으로 감사드립니다.  저희SARASA HOTEL NAMBA는 앞으로도 고객님께 최고의 서비스를 제공할 수 있도록 최선을 다 하겠습니다.  고객님의 이번 오사카 여행이 즐거운 시간이 되셨길 바랍니다. 고객님의 다음 방문을 진심으로 기다리고 있겠습니다. 감사합니다. PS. 2018년 3월부터 HANDY를 도입하였습니다!! <HANDY>는 호텔 객실에 구비되어 있는 게스트 전용 무료 렌탈 스마트 폰으로, 간단한 설정 후 바로 이용 가능합니다. 국내 및 국제전화(일부 국가 및 지역 제외)와 인터넷을 무료로 이용하실 수 있으며, 구글 지도, 유튜브, SNS의 어플 등을 다운로드하여 이용하실 수 있습니다. 국제전화 로밍 설정, 와이파이 렌탈 등 해외에서 핸드폰을 이용하기 위한 수많은 복잡한 작업이 사라지며, 스트레스 없는 편안한 여행을 즐기실 수 있습니다. 고객님께서 입력한 모든 데이터는 HANDY에 입력한 체크 아웃 일정에 맞춰 자동으로 초기화되므로 걱정하실 필요 없습니다! SARASA HOTEL에 방문하셔서 HANDY를 체험해 보시길 바랍니다! SARASA HOTEL NAMBA Chihiro Takahashi
Responded April 17, 2018
Sarasa Hotel Namba
8.4
Excellent
Siew from Singapore
Solo traveler
Single - Non-Smoking
Stayed 3 nights in April 2018
Comfortable stay”
Location was close to Namba station but quite a walking distance from the Midosuji line. Conveniently located near a 24 hour restaurant and Lawson. Staff was polite and room was very cosy and clean. Overall it was a comfortable stay.
Reviewed April 06, 2018
Dear Sir, Thank you for staying at SARASA HOTEL Namba and thank you for your kind comments on our staff service as well as hotel location. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, Mukai
Responded April 07, 2018
Sarasa Hotel Namba
7.2
Very good
Pio from Philippines
Couple
Twin Non-Smoking
Stayed 3 nights in April 2017
Ok hotel but quite far from train station”
Hotel was ok, but not that new. Was also a bit far from train station, but really close to kuromon market which is a great place to spend a morning.
Reviewed March 18, 2018
Dear Sir. Thank you for staying at SARASA HOTEL NAMBA and also thank you for your valuable reviews on our hotel location. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely.
Responded March 19, 2018
Sarasa Hotel Namba
7.6
Very good
ShunWen from Taiwan
Couple
Twin Non-Smoking
Stayed 1 night in March 2018
Nice location”
Great location, it’s only take 5 minutes to walk to namba station. Room is nice and clean, staffs can speak English.
Reviewed March 11, 2018
Thank you for taking the time to post your review. We hope you had a nice time at our hotel and enjoyed sightseeing in Osaka. We are looking forward to see you again soon! Best regards, SARASA HOTEL Namba
Responded March 12, 2018
Sarasa Hotel Namba
7.6
Very good
Angela from Canada
Group
Twin Non-Smoking
Stayed 11 nights in February 2018
Very good”
Would prefer to have 2 key cards per room.
Reviewed March 06, 2018
Dear Sir. Thank you for staying at SARASA HOTEL NAMBA. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely.
Responded March 06, 2018
Sarasa Hotel Namba
7.2
Very good
WONG from Hong Kong
Family with teens
Single - Non-Smoking
Stayed 3 nights in February 2018
Perfect location”
Good location Room size just ok Good reception service Too early to check out
Reviewed February 27, 2018
Dear Sir. Thank you for staying at SARASA HOTEL NAMBA and also thank you for your valuable reviews on our hotel check-out time, room and our service. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely.
Responded February 27, 2018
Sarasa Hotel Namba
12345
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