
"Room is Clean and stuff are freindly and helpful recommended to stay for long or short term."



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Sarasa Hotel Shinsaibashi
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
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40 meters to public transportation
Located in heart of Osaka
Free Wi-Fi in all rooms!
Air conditioning
Smoking area
Reasonably Priced and Accessible”
The room rate is reasonable because it includes breakfast. The daily breakfast is also ok. The 7-11 convenience store is just beside the hotel, for other food options. The hotel is also beside a subway entry for the train. It is also about 600 to 800 meters to shinsaibashi-suji, a long stretch of shops where one could find H&M, uniqlo, sanrio, daiso, mcdonalds, etc.. The end of this stretch is the famous dotonbori where the popular Don Quijote and the Glico running man can be found. Some shops also offer different kitkat flavors and anello bags. Although the Anello building is just on the opposite side of the shinsaibashi-suji. Given the chance, I would still book at Sarasa. Plus, the staff are very polite and accommodating. Five stars for Sarasa Hotel Shinsaibashi!
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Thank you for staying at SARASA HOTEL Shinsaibashi and also thank you for your valuable reviews on our hotel. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely. SARASA HOTEL Shinsaibashi Reception シャ
Clean but not as central as we'd hoped”
Sarasa Hotel Shinsaibashi was a clean, newly opened and updated hotel. The staff are friendly and the furnishings are updated. They give you the comfortable button down pajamas and slippers along with other amenities and a great AC and air filter/humidifier. The two twin bed room was long and had a good amount of space for a Japanese hotel at this price range, but it would have been nice to have a shelf in the small closet or drawers to put folded clothes in. The bathroom was tight - but impeccably clean and water pressure was good. The downside is that the beds are uncomfortable - the mattress and pillows were really hard. My husband and I woke up with headaches every morning from the pillows. Location: We wished we had been more centrally located toward Dotonbori. We spent most of our time going to Dotonbori and the shops and old streets near Namba and it was a 15 minute walk from the hotel on crowded, narrow streets. You can get to the Dotonbori with a shorter walk on the nearby brown Sakaisuji Line in 1 stop, we just didn't want to take the subway every time we left the hotel to eat. (There are some cafes, bars, many clubs and some restaurants near the hotel, but we liked eating in Dotonbori). For most other places we went to (Umeda, Aquarium, Shin Osaka, Osaka station) the red Midosuji Line would have been more convenient to be close to. (That line is a 10 minute walk from the hotel through the busy Shinsaibashi mall).
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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon.
Excellent budget alternative to hostels”
Hotel is literally beside the exit of Nagahoribashi Sta and a few steps away from the Crysta underpass walkway which is helpful in case you don’t want to pay the extra fare to transfer from Nagahoribashi to Shinsaibashi (direct to Shin-Osaka). Breakfast has variety and offers an array of delicious food Room has wood flooring which is a nice touch and is always clean Staff is very accommodating and helpful as well though they wouldn’t let you check in unless it is exactly 3pm It is also near Dotohnbori and Shinsaibashi-suji which are the main shopping and food district in the area Con The comfort room is quite tight though this is expected and it is ergonomic, it is only difficult is you are quite taller.
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Thank you for staying at SARASA HOTEL Shinsaibashi. Thank you for your compliments about the room, breakfast, staff and location. We are happy when you are happy. Access to Dotonbori, Shinsaibashi and Namba from the hotel is very good and everyone will be pleased. Also, if you come to Osaka, we would be happy if you stayed at SARASA HOTEL Shinsaibashi. We look forward to seeing you again. SARASA HOTEL Shinsaibashi Ando
Location.”
The hotel are located near Shinsaibashi the famous shopping district in Osaka. Take train to Nagahoribashi station exit 5e, it is just 15 minutes walk to Shinsaibashi/Dontobori or just one station stop by train. A lot of food reataurant nearby. We book room for 6 people with 2 double room and a living room with Japanesse style Tatami for another quest, the room itself very spacey with TV closet . The only things is only one bathroom with no toilet and one toilet just for urinate and stool. So it is separated by use. Staff very good service, speak Chinese and simple English. Breakfast is simple complete from asian to western.
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Thank you for staying at SARASAHOTEL Shinsaibashi from among a number of hotels. The warm words from the customers, all the staff are very happy. In order to be a hotel that customers can choose from now on, all staff will work hard every day. Also, when visiting Osaka, please use SARASA HOTEL Shinsaibashi. All staff are waiting for you. SARASA HOTEL Shinsaibashi sya
Clean and convenient”
Clean and new hotel convieniently located near metro station. Shinsaibashi, Dotonbori and Kuromon Market are at walking distance. Twin rooms are small like other city hotels in Japan. Triple rooms are surprisingly spacious. I would recommend this hotel to friends visiting Osaka.
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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon. SARASAHOTEL Shinsaibashi Saori Hoshi.
Nice hotel”
Clean and neat room, friendly staff. Near to station and shinsaibashi shopping area. Recommended hotel, will be back to stay at sarasa hotel shinsaibashi.
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Thank you very much for staying at SARASA HOTEL Shinsaibashi this time. I would like to thank you once again for having such valuable comments and compliments. Did you enjoy Osaka sightseeing? We will continue to provide customers and services that will make our customers happy. When you come to Osaka, please come to SARASA HOTEL Shinsaibashi. All the staff are waiting sincerely. Sincerely, SARASAHOTEL Shinsaibashi sya .
Great staff!”
The staff at Sarasa Hotel are great! They let me leave my bag before checking in. When I checked in later that day, they had taken my bag up to my room for me and left a handwritten welcome note. They went above and beyond! I will definitely stay here again.
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Thank you for staying at SARASAHOTEL Shinsaibashi from among a number of hotels. Thank you for your feedback and comments during your busy time. As long as you feel comfortable at SARASAHOTEL, our staff is happy. In order to be a hotel that customers can choose from now on, all staff will work hard every day. Also, when visiting Osaka, please use SARASA HOTEL Shinsaibashi. All staff are waiting for you. SARASA HOTEL Shinsaibashi SYA
small room but good location”
I stayed in a single room for 10 nights. The room was really tiny but i was staying alone so i managed despite the room size. Hotel was well located, just outside of Nagahoribashi station Exit 5B. Those with luggages can use crysta underground mall exit with lift. Connected to shinsaibashi station via crysta or just walk along the street for 5-10 min to shinsaibashi shopping street . Around 20 mins to namba. The room only had 2 hangers..I brought my own as well. Toiletries were provided. One comment is that housekeeping can do a more thorough job. When i return to my room, i still see hairs on the floor. Some days facial cotton and tissues not replaced. One day i went back the tissues were refilled but the housekeeper left the empty tissue packaging on the table. As the hotel faces the main street it can be quite noisy at night. But i still managed to sleep until 10am :D This hotel does the job if you want a good location and convenience. Not for fussy travellers seeking luxury.
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Thank you for staying at SARASA HOTEL Shinsaiabshi. Thank you for taking the precious time and writing a review. We are very happy. However, we apologize for any inconvenience caused to you due to poor room cleaning. We are so sorry. We will share your comments with the cleaning staff and work to prevent recurrence. Also, if the same thing happens next time, please feel free to tell the front desk. We will prepare immediately. Thank you for staying for a long time. We would be happy if we had good memories in Osaka. If you have the chance, come back to SARASA HOTEL Shinsaibashi. We look forward to seeing you again. SARASA HOTEL Shinsaibashi Ando
Exceptional”
We stay in a small double room, it is small but it serve its purposes. Will like to stay in this hotel if were to be Osaka in the near future. Staff helpful, location is good very near to many eateries, metro station and the shopping area (e.g Dotonbori, shinsaibashi etc..).
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This time thank you for staying at SARASA HOTEL Shinsaibashi. Thank you for praising the staff and the location and facilities of this hotel. We are very grateful. We will do our best to make sure you have the same comfortable time when you stay at SARASA HOTEL Shinsaibashi again. Enjoy your trip! We look forward to your next stay. SARASA HOTEL Shinsaibashi Ando
Exceptional”
Sarasa staff were very helpful with arranging the delivery of our lost property from a visiting spot to our hometown. Staff were friendly to fix the emergency door in a couple of seconds despite we mistakenly unlocked it. Location of hotel was very convenient, just a few steps to the nagahoribashi metro station, vending machine and department store.
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Thank you for staying at SARASA HOTEL Shinsaibashi and thank you for your kind reviews on our hotel. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards. SARASA HOTEL Shinsaibashi
Good location, clean and new”
just next to exit of Metro but located only at the edge of shinsaibashi which requires 10-15 minutes walk to the central area of shinsaibashi hotel and room is clean and new, with usb charging ports
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Thank you for your stay. Did you enjoy Osaka? We appreciate you send to comments about our hotel. If you come Osaka someday, please stay our hotel again. We are looking forward to see you. Reception Kikuchi
Small but well-kept Hotel”
1. Location Walking distance from Nagahoribashi Station (where you can transfer from Tengachaya to Nankai Airport Line) and Shinsaibashi Station. Around 15-20 minutes away from Dotonbori and Namba Station. The building is very near 7Eleven and other restaurants/bars. There is also an underground mall - Crysta (which is connected to the Shinsaibashi/Nagahori Station) - meaning there are a lot of elevators/escalators nearby the hostel to the trains 2. Facilities Facilities looked new and well-kept. The lobby may be quite small but given that you will be out most of the time, this is easily something to shrug off. They provided shower gel, shampoo, conditioner, and hand wash. The bathroom is quite small - as well as the bathtub. The room is how it is in the pictures. I was able to fit 2 luggages - both opened (1 med and 1 small). Breakfast provided had different varieties - bacon, karaage, rice, miso soup, cereals, and a few pastries. 3. Staff/Service Staff are helpful and friendly.
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Thank you very much for using SARASA HOTEL Shinsaibashi this time. I am honored to be pleased with your satisfaction. When you come to Osaka, we are pleased if you can bring your feet to SARASA HOTEL Shinsaibashi. Thank you for your valuable time and contribution of the review. SARASA HOTEL Shinsaibashi Nishikawa
Excellent location”
Right next to the Nagahoribashi station A5 entrance. Shinsaibashi, Dotonbori and Kuromon market are all in a walkable distance. The room is of a reasonable size. All necessary amenities are available. Will definitely consider this hotel if I come again.
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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon. SARASAHOTEL Shinsaibashi Saori Hoshi.
Excellent Location, Clean Accommodation”
This is an excellent location in Shinsaibashi area. Just a few minutes walking to Dotonbori and Shinsaibashi shopping street. It is very easy to find as the exit of subway is located in front of the hotel (Nagahoribashi Exit 5-a). The staffs are polite and welcome. The room is very clean. There's enough space for unpack the luggages. The shower room is pretty small but it is acceptable.
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Thank you very much for staying at SARASA HOTEL Shinsaibashi this time. I would like to thank you once again for having such valuable comments and compliments. Did you enjoy Osaka sightseeing? When you come to Osaka, please come to SARASA HOTEL Shinsaibashi. All the staff are waiting sincerely. Sincerely, SARASA HOTEL Shinsaibashi
Excellent hotel”
I recommend this hotel. New and very clean but bathroom is smaller than I expected. Polite staff. Room is big enough for opend 2 suitcases. Good location. Near Shinsaibashi exit 5A. Check out at 10.00am but you can dropped suitcases at reception and free of charge.
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Thank you very much for staying at SARASA HOTEL Shinsaibashi and thank you for your kind reviews on our location as well as our room. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards. SARASA HOTEL Shinsaibashi KOMATSU
comfort and convenience”
very closed to nagahoribashi station exit5A it's only stair exit here but you can walk pass exit 5A until you meet 7-11 then turn left to elevator it's just 100 m to hotel. closed to hotel have 7-11 store. you can walk to shinsaibashi,dotonburi very easy not far to walk or you may take subway 1 station from hotel. you can go to nara, kyoto,kobe very easy from here. Hotel room quite big we love here. next time if we come again, absolutely choose this hotel.
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Thank you very much for using SARASA HOTEL Shinsaibashi this time. I am honored to be pleased with your satisfaction. When you come to Osaka, we are pleased if you can bring your feet to SARASA HOTEL Shinsaibashi. Thank you for your valuable time and contribution of the review. SARASA HOTEL Shinsaibashi Sya
Great hotel!”
This is great hotel for solo traveler like me. The staff is professional and friendly. The room is clean and cozy. Location is good just right at the exit of subway. There are also MOs Burger and 7-11 nearby, very convenient. Walkable to Shinsaibashi
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Hello. Thank you so much for staying at SARASA HOTEL Shinsaibashi and also thank you for your valuable reviews on our hotel. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely yours, SARASA HOTEL Shinsaibashi Reception IIDA
Very good location”
Location was good, room space was big even though I booked for just a solo traveler. Definitely worth the price. The hotel is just next to a 7-11, MOS Burger as well as the most important : SUBWAY STATION. So it was really easy to get around. A good 8 minutes walk to Shinsaibashi Shopping area. Definitely worth booking!
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Thank you for staying at SARASA HOTEL Shinsaibashi. It is our pleasure to get your praise. If you have the opportunity to come to Osaka again, we hope you will stay at this hotel again. Thank you again for taking the time to praise us. SARASA HOTEL Shinsaibashi Nishikawa
New and clean”
Excellemt location, right next to Nagahoribashi station which can be connected to Shinsaibashi with an underground shopping arcade called Crystal Walk in 5 min. Very clean and new and quite spacious. Concenient store just downstairs the hotel! Perfect choice!
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Thank you very much for staying at SARASA HOTEL Shinsaibashi with us. Also thank you for your nice comments on our hotel. We will continue to strive for providing better service for our guests. We are looking forward to welcoming you on your next stay with us soon. SARASAHOTEL Shinsaibashi Saori Hoshi.
Pretty disappointed”
We travelled to Kansai for 6 days; first night at Sarasa Shinsaibashi, second night in Kyoto and coming back to Osaka staying at Sarasa for the remaining nights. First night was pleasant for me and my mom. However, the second round, we got the corner room which the restroom was very small compared to the first night. Note that we had booked the same room type for the first and second round. So we expected to get the room layout and size as same as the first night. My mom is quite old and has a problem with her knees. We had raised this issue to the staff but the hotel was fully booked... We think we might not come back to stay at this hotel again.
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We are so sorry this time the guest feels uncomfortable due to the narrowness of the bathroom. There was not enough consideration for us. Really sorry. We will share this information among our staff and work to prevent recurrence. In addition, there are some differences in rooms due to the structure of the hotel. We hope you understand. Also, we are sorry that we were unable to change rooms because the rooms were full. We will do our best for our guests. SARASA HOTEL Shinsaibashi Ando