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Saravoan Royal Palace

Recently Renovated
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Excellent
Based on 51 reviewsSee what guests said
8.8
Saravoan Royal Palace
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Interior view
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Interior view
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8.8 Excellent guest rating
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"Better than the pics. All great."

laurenceCanada
Bathroom
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8.8 Excellent location
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8.8Location
  • 900 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Family Room
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  • Courtyard view
  • 45 m²/484 ft²
  • 1 double bed or 1 single be...
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Deluxe Twin
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  • Courtyard view
  • 45 m²/484 ft²
  • 2 single beds
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Double Suite
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  • Courtyard view
  • 45 m²/484 ft²
  • 1 double bed
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Superior Double
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  • Courtyard view
  • 20 m²/215 ft²
  • 1 double bed
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Business - Solo Traveler
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  • 35 m²/377 ft²
  • 1 king bed
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Business - Solo Traveler
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  • 1 king bed
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Business Package
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  • 45 m²/484 ft²
  • 1 king bed
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Business Package
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  • 1 king bed
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Superior Double Room - Room Only
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  • 1 king bed
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Superior Double Room - Room Only
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  • 1 king bed
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Verified guest reviews

Agoda Reviews (51)Booking.com Reviews (354)
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Cleanliness9.1
Facilities8.2
Location8.8
Service9.0
Value for money8.7
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Showing 28 verified guest comments
123
10.0
Sasha from Israel
Couple
Superior Double
Stayed 1 night in July 2017
Exceptional
Great breakfast, spotless room, hospitable owners.
Reviewed August 14, 2017
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7.6
Ronald from United States
Solo traveler
Superior Double
Stayed 2 nights in July 2017
Hip, boutique hotel-- EXCEPT the MISSING bathroom
I would stay here every time when I'm traveling alone, but I would NEVER stay here with a friend or even lover/partner because there's NO BATHROOM DOOR in NONE of the rooms. It's just a small curtain! Can't believe anyone would design a nice hotel room like this. And NO FAN either! Maybe some travelers like to listen to all the noises of their friends defecating, and smell all the smells, too, but NOT ME. Also, as other reviewers noted, there's a problem with very limited hot water. It's more like air temp water-- which is not cold in Cambodia. Now that I've said all that, the truth is I liked the place. The hotel decor is modern and hip-- the industrial chic look, with exposed concrete. Good bed. Good breakfast. Convenient location. Competent and friendly/helpful staff. The owner, Alain, knows the problems-- so it's just a matter of time I hope until he fixes them, so I can stay here with friends, too.
Reviewed July 30, 2017
Dear Ronald ...... I didn't see this review but now and because of that some customers don't want to rent a room with us ..... May be some of our competitors ask you to write this kind of bad review in order to affect our business .... We have walls to separate the bathroom from the room ..... our bathroom are very large and there is a big curtain to separate both of it .... it never be a big problem with others Guests, may two or three times some of them were surprised but never write a so bad comment .... Water is with solar ..... so sometimes ask may be one minute to get the hot water so that's not a so big problem too in a hot country ..... So I cannot thank you but before writing this kind of comment please try to think why you write it .... Regards Alain
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Saravoan Royal Palace
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9.6
Tanya from Thailand
Couple
Deluxe Twin
Stayed 2 nights in July 2017
Nice hotel with great service mind.
Location is near all of the major attractions like as the palace and the museum or even restaurant and bars. The room was very decorated, spacious and spotless. The bed is very comfy and the wifi work very well. Staff is friendly and courteous. The owner of the hotel was generous and very helpful. He allowed us to early check in and check out late on the last day as my friend was sick from heat. I would definitely recommend to anyone.
Reviewed July 17, 2017
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4.8
Kam from Thailand
Couple
Superior Double
Stayed 1 night in June 2017
No hot showering water, no service at all
This hotel is located near the palace but not the central market, night market or aeon mall, so we need tuk tuk everytime we go to those places. The service was ok, the boss greeted us and the staff helped us to lift the luggage to second floor. There is no hot showering water and the room is located on second floor even though there are rooms available on 1st floor
Reviewed June 29, 2017
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10.0
Grant from New Zealand
Solo traveler
Superior Double
Stayed 4 nights in June 2017
Exceptional
A boutique hotel that delivers a quality experience in a great location
Reviewed June 24, 2017
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10.0
Sylvia from Australia
Couple
Superior Double
Stayed 2 nights in May 2017
Perfect location
Tucked away behind the palace this great hotel makes the perfect starting point for explorations in Phnom Penh. Good atmosphere, fabulous sized room and friendly helpful staff. I would recommend this place to my best friend.
Reviewed June 03, 2017
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9.6
Darrell from United States
Family with teens
Family Room
Stayed 1 night in May 2017
Very Good All Around
We were very happy finding this hotel having never stayed in the particular part of P.P. The room was spacious, nicely appointed, Western style bathroom, hot breakfast, and very polite, friendly staff. The owner, French, was gracious, welcomed us personally and saw us off at check-out. We would like to stay there again.
Reviewed June 01, 2017
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4.8
Case from United States
Solo traveler
Superior Double
Stayed 5 nights in March 2017
Guest Services Needs Much Improvement
The staff at the hotel tried to be accommodating but their English skills was poor. The owner was very dismissive when I raised any issues that I had with any requests or concerns about my room or travel arrangements. He was aloof and didn't want to be bothered. Facilities and rooms were nice but the service needs much improvement. I do not plan to stay there again.
Reviewed March 22, 2017
Dear Guest The Staff doesn't really need much improvement, even if we always have to learn about everything every day .... I like the way they are and I really hope they will keep their khmer touch .... Cambodia is Cambodia and try to find something the same than in his country is not really what are looking the travelers ... Our guests are so happy to stay with us and we share a lot with them ..... just may be we need to be two for that ... when I see my Staff so smiling with our guests I understand they like to share with them .... try to remember on your next trip .... the smile so important if you want to get back happiness from people with who you wish to share .... And I like so much to be disturbed by the " smiling " guests ..... :) Regards Alain ( G.M / Owner )
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Saravoan Royal Palace
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10.0
SADAFUMI from Japan
Couple
Double Suite
Stayed 1 night in March 2017
Good Choice to staying
Overall it's good to place for sightseeing in Phnom Penh. Facilities are good senses and cleanness, Location is close to central of the city and not so far from the airport (About 20 mins with jam) Nevertheless not so much expensive. You can find convenient store very near. And if you have a plan to go to Siemens Reap it's available to use many bus and minivan services about 10mins by tuk-tuk. Anyway no stress to staying!
Reviewed March 16, 2017
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10.0
laurence from Canada
Couple
Superior Double
Stayed 1 night in February 2017
Exceptional
Better than the pics. All great.
Reviewed February 07, 2017
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Saravoan Royal Palace
|Excellent 8.8
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