Exceptional”

Quite good place to relax. Great location. Not friendly staff but they just need more time to sure that your are a good person;) nice villas and bid terrace in deluxe rooms. So-so breakfast but ok..pore restaurant menu to me course I don’t eat meat...generally my stay was really pleasant and i’ll come back for sure👍

Awesome”

We booked 'Suite Jacuzzi Sea View' for 4 nights, Traveled with our 2 year son. It was a memorable experience, Would comeback again. Pros: * Staff - Friendly Staff with a smile, my wife & son had birthday during the stay, Hotel Manger was kind enough to send a personalized greeting card and a complimentary cake. * Rooms - Spacious room & Clean big bathroom, Jacuzzi was good as well * Breakfast - Good options of Western & Thai food * Romantic Dinner on the Beach Option - They have the option of Romantic Candle light Dinner on the Beach (with an extra fees Of-course). * Convenience store next door * Beach is very clean and no crowd at all Cons: * Trees cover a part of the Beach from the balcony * Pool could have been bigger * Not many restaurants in the walking distance (u need to take a taxi to the central area)

Luxury hotel in kohsumai”

We we're a couple enjoying Koh Samui for the first time. The hotel and stuff try to give it a luxury feeling and the hit their mark. The hotel has a beach and security to feel that you are secure and relax. The pool is to die for. Breakfast is great ( the best we had in Thailand ) managed by a French chef. Every body starting with general manager down to bell boy made us feel welcome. The hotel is near the local night life and has plenty of restaurants.

Great.....but.”

Overall a very nice place and enjoyable stay. It’s not the staffs fault but the little extras did blemish the overall impression. 100Thb for a bucket of ice and 800Thb corkage to open and serve a bottle of our own champagne at the romantic dinner on the beach spoilt what was overall a very nice stay. The staff were lovely but just needed to be a little more aware and attentive such as offering food and drink rather than having to get their attention and ask everytime. I would definitely recommend the hotel to friends and family. They just need to consider the price already being paid by the guest and not gouge at every opportunity.

Beautiful beach”

I stayed there with my 17 year old daughter. It is a very nice quiet romantic hotel on the quiet part of the beach about 15 minute walk from the crazy party party of the beach. If I had to do it over again, I would have booked a less highend hotel that had more life. We saw very few people at the pool or the beach. Other resorts had families and life. I would definitely stay at Sareeraya again if I wanted a quiet place to get away. I should also mention that the first nail salon & activities sales agent that you pass on the way into town has a sign that says "Laundry". They are very nice, reasonable, and will deliver you clothes back to your hotel room.

Lovely room, great service.”

Actually stayed in a few hotels during our trip to South-East Asia, staying at 5 star hotels in Kuala Lumpur and Singapore and Phuket , I must say that this was my favourite hotel of them all. We stayed in a pool villa which was located right next to the hotel's swimming pool. We had a lovely room which was quite spacious, and had a beautiful view. The service was amazing, even had a 5 course dinner set up on the terrace of our room, which was delicious. The hotel is right next to the beach which was great, the sand was really nice, but the water not so clear, it was actually kind of murky, but the hotel can't control that.

Incredible lovely hotel at beach front”

Our couple were have really great time at Samui, because incedible villa with lovely private pool, stunning beach front, awesome firework and show on new year eve ever! We totally fail in love with other more at Samui and Sareeraya. Thanks for freindly and helpful staff. We will come back if we have a chance again.

I Love it here!”

I can say I'm 100% satisfied with the hotel. Room is big beautiful. Bed is big and comfortable especially loving the pillow! Private pool is nice. Bathroom too..The receptionist are very friendly and detailed. We don't have to wait for check in, instead were invited to sit and served with welcome drink aside and they will come assist us. Breakfast so-so.

best hotel in koh samui”

this was the tenth time we had been to koh samui but the first time we had stayed at sareeraya hotel we stayed in the outdoor jacuzzi suite it was perfect it was up to an american standard hotel the pool was great breakfast was lovely it is just the perfect place to stay. would highly recomended it to couples probably not for singles. the price is a little bit but well worth it. only a small 5 minute walk to the centre of the action

Nice Jacuzzi room with good seaview”

The hotel located in nice part of Chaweng beach and with good swimming pool equipped. The Jacuzzi pool is a bit small comparing to other hotels but basically the room is spacious and decently decoarated.

absolutely relaxing”

our 1st impression of d hotel was very good. nice lobby facing pool n sea view... very setting was very comforting. d receptionist then led us 2 our room n stayed with us 2 explained all d details of d room amenities... our room was clean n comfy. our daughter love it coz d bed is so huge. we had a plunge pool n jacuzzi just outside d balcony. d breakfast has few selections but just enough for all guests. they also serve hot breakfast. we had waffles every morning. JUST GREAT. d restaurant is also facing d sea. whether breakfast or dinner, d view was just breathtaking. d staffs were able 2 speak english so there's no problem in comm. d rest of guests were also friendly. d beach was clean n nice 2 just relax. there were a few restaurants along d beach n they were ok. most of them serve d same type of food except cheaper than hotel restaurant. during our stay for 4 nites n we never had any unpleasant memory. this trip was filled with relaxation n great wonderful memories. dont have ur doubts in booking with this hotel.

World Traveller”

The hotel is beautiful. It is very new & nicely maintained. The buffet breakfast was excellent. The staff was very courteous & checking in & out was painless. I do believe the hotel charges too much money for the rooms. The location is just fair. It's not really in the heart of all the action. However, for a family it is perfect. The beach in front of the hotel is very nice but if u walk 4 minutes to the left, the beach is even more spectacular.

Exceptional”

Great stay. So relaxing and great service. Room cleaned every day. Breakfast was amazing every morning.

very good”

This trip was our honeymoon. We received honeymoon decorations as a service and the room was upgraded. Thanks to you, I could make happy memories. In addition, they called the tour company instead and prepared lunch boxes for us who do not speak Thai. Of course, the location is away from the busy street, but we rent car it, so there is no problem. Even without rent car, convenience store and massage shop are near and there are many restaurants near the beach so there is no big problem. I am so satisfied and want to visit again.

just perfect ”

the staff were extremely friendly and helpful. The room were spacious and clean. the house keeping girl were excellent, frequently spraying our room to prevent misquote. Provide essence oil in our room daily. The General Manager knew who we were and introduced herself to to us during our breakfast. Big massive bed and comfy pillows. Decorated our room and provided fresh fruits on arrival which made my wife very happy. Thank you so much. You guys are wonderful. The only thing that my wife suggested is bright light in the bathroom for the lady to do their makeup.

Horrible experience... cannot order room service for 1 hour”

Asked for extra blanked and inside the blanked was a sharp piece of glass. Obviously the manager is not in control of this place. They held our credit card and passports for over 2 hours. Why is that? They should return it right away.

Excellent”

My doctor here in Dubai told me that i picket up rash on my chin and nek by getting bed bugs. So you better check our bed in room 802

Very nice place ”

We are big family, it was very enjoyable and comfortable.

Great stay in Samui - Family friendly, love the staff”

Pros - Super clean rooms and bedding. I'm a clean freak and did not have a single issue with the cleanliness of this hotel. - love the staff!!! Everyone was super friendly and genuine. Concierge didn't pressure you to buy any tours. Upcoming weather indicate chances of rain. Staff recommended not to book. She was right!! - Tons of restaurants, shops, massage parlors, money exchange within walking distance (minutes). Very convenient. - Good size infiniti pool. Not huge but not tiny either. Pool overlooks beach. Great view! Cons - Beach was not nice. Water was not very clear (muddy look). Lots of seaweed although they did a good job trying to clean it every morning. Maybe I'm spoiled from the pristine Caribbean waters. - Mosquitoes. More of a con in general. Not the hotel. Hotel did a great job spraying mosquito repellent in your rooms every evening. - only one restaurant. Not a big deal since we ate out alot. - pricey food/drinks compared to outside.

Room Cleaning standard is very low~”

Our rope was never changed even we put it on the floor among the dirty towels, they just picked it up and put it on the hangers again. Rubbish on the table was still left there for a few days. We asked for clean slippers, but we were given used/washed ones..... We even give tips, but the service was very poor. The swimming was a bit too small, if it was the high peak season, you would not want to get in and swim ... Breakfast was very average.. most of the food has no taste... Oh, another thing about the room, the bed and the blanket always felt a bit damp and wet... not sure why. Would I stay in the same hotel again ? probably not, I would rather pay USD 200+ or more in a better hotel