Excellent 8.5
Based on 491 reviews

Recent customer comments

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Excellent



based on 491 reviews
  • Cleanliness 8.9
  • Facilities 8.3
  • Location 8.7
  • Room comfort and quality 8.9
  • Service 8.7
  • Value for money 8.0
  • Food and dining 8.1
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JIAJIA from China
Families with young children
Sareeraya Suite Jacuzzi Pool Access
Stayed 3 nights in March 2016
The hotel view is nice but too many mosquitos
Great staff, nice view and great location
Our stay in Sarreraya is satisfactory. However, when we checked out, the staff forget to pass us our things that someone pass to the front desk. They asked us to pay the taxi fee to delivery to us. Though discussion, the pass the things to us for free. The view of the hotel is very nice. Breakfast is nice. But there is only 1 resturant in this hotel which sells Thai food. And there is a lot of mosquitos all around the hotel especially in the private pool with garden view side. If you have baby, I will not recommend you for this hotel. The pool in the villa can not be used because when you are there, the hungry mos will catch you. This is really a disaster and nightmare to swim in the villa private pool for 5 mins!
Reviewed March 18, 2016

Emma from Singapore
Solo travelers
Sareeraya Suite
Stayed 9 nights in December 2015
Great hotel but pricey
Staff, Food, Comfort
Great hotel, staff couldn't be more helpful and friendly, food was great and comfort levels were exceptional. I do think they need to start looking at the rooms as there are areas which are starting to look a little tired, furniture, bathroom sealant etc, nothing that would affect your stay but given they rate themselves a 5 star hotel and the price to stay there these things need to be looked at.
Reviewed January 04, 2016

Ooi from Malaysia
Couples
Pool Villa Plunge Pool
Stayed 2 nights in December 2015
average stay
bed is comfortable and the bathroom is excellent
Overall is fine but some goods are over priced.
Reviewed December 28, 2015

AHAMAD from Thailand
Business travelers
Sareeraya Suite Jacuzzi Pool Access
Stayed 3 nights in October 2015
My score is more than 5
1 the location 2 the view 3 people
Very excellent
Reviewed October 13, 2015

Muoi from Australia
Families with older children
Sareeraya Suite Jacuzzi Pool Access
Stayed 4 nights in October 2015
Very goog over all .
Staff , Pool and Location .
Very good .
Reviewed October 12, 2015

Siok from Singapore
Couples
Sareeraya Suite Jacuzzi Pool Access
Stayed 2 nights in October 2015
Very near the airport and beach
Convenience, cleanliness and View
Overall pleasant stay. Staff were friendly. Nice place to chill at night as it was right in front of the beach
Reviewed October 12, 2015

Lyle from Australia
Couples
Sareeraya Suite
Stayed 3 nights in September 2015
Good hotel
food pool location
Generally great hotel and we'll exceeded our expectations. No disappointment. Downside is there is some noise from the road if u a sensitive sleeper
Reviewed September 28, 2015

Richard from Singapore
Couples
Pool Villa Plunge Pool
Stayed 5 nights in September 2015
Poor Condition
Location, plunge pool
The hotel is leaking on maintenance, towels are wearded and old, staff a bit under 5star standard.
Reviewed September 22, 2015

Yok from Malaysia
Couples
Sareeraya Suite
Stayed 4 nights in July 2015
Wonderful honeymoon
Great service from staff. Room was very comfortable and had everything including beach hats, slippers and bag for use. Seaview was not the best on Chaweng but private and clean.
Reviewed August 30, 2015

YANG from Taiwan
Solo travelers
Sareeraya Suite
Stayed 3 nights in November 2014
Comfortable Staying
Good staff, comfort room, balcony bath
Reviewed June 29, 2015


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