17 Feb 2019
Sunday
18 Feb 2019
Monday
2 adults
1 room
Sari Ater Hotel & Resort
Jl. Raya Ciater Subang, Lembang, Bandung, Indonesia, 15310
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Standard - Room plan
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Guest reviews
7.2
Very good
/10
(1310 reviews)See what guests said
7.6
Very good"I had a nice time during my stay here."
Gafar
-
October 5, 2016
8.0
Excellent facilitiesRecommended by 89% of guests
Property highlights
Free Wi-Fi in all rooms!
Hot tub
Hot spring bath
Daily housekeeping
This property is in high demand!Last booked 5 hours ago
Excellent
Location
8.0
See map
Excellent location
Nearby
Popular
| Value for money | 6.9 |
| Location rating | 8.0 |
| Nearest airport | Husein Sastranegara International Airport (BDO) |
| Distance to airport | 20.1 km |
Select your room
Room photos and details
Family Suite
...
- Room size: 140 m²/1507 ft²
- Garden view
- 1 king bed & 2 single beds
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Room photos and details
Junior Suite
...
- Room size: 24 m²/258 ft²
- Garden view
- 1 king bed & 2 single beds
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Room photos and details
Camping Tent
...
- Shower
- 4 single beds
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Room photos and details
Tent
...
- 4 single beds
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Room photos and details
Deluxe Balcony
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- Room size: 26 m²/280 ft²
- Park view
- 2 single beds or 1 queen be...
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Room photos and details
Deluxe
...
- Room size: 24 m²/258 ft²
- Smoking allowed
- 2 single beds or 1 queen be...
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Deluxe Tent
...
- 4 single beds
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Room photos and details
Standard
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- Room size: 12 m²/129 ft²
- Smoking allowed
- 2 single beds or 1 queen be...
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Room photos and details
Executive Suite With Breakfast
...
- Shower
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Room photos and details
Deluxe Balcony With Breakfast
...
- Shower
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What people love about the property
- 5.6Review score
"Staff is very friendly and cooperative."
Satyanarayana
|
March 21, 2018
- 10.0Exceptional
"This hotel has very good location with perfect facilities: private hot spring poo, connected to fun facilities."
Erwin
|
July 12, 2018
- 6.4Good
"Good place to stay, hope more friendly staff"
Adie
|
June 23, 2018
Compare to other recommended properties
 Sari Ater Hotel & Resort | Best value!  |  |  | |
| Guest rating | Very good 1310 reviews 7.2 Location 8.0 | Very good 891 reviews 7.6 Location 8.4 | Good 523 reviews 6.9 Location 7.5 | Very good 389 reviews 7.5 Location 8.3 |
| Neighborhood | Lembang | Lembang | Lembang | Lembang |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
7.3
Very good"In general it was good."
Shi H.
|
March 8, 2016
An overview
Well-positioned in Lembang, Sari Ater Hotel & Resort is the ideal point of departure for your excursions in Bandung. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Ciater Hot Spring, Tangkuban Perahu Volcano, De Ranch - Lembang.
Sari Ater Hotel & Resort also offers many facilities to enrich your stay in Bandung. A selection of top-class facilities such as 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service can be enjoyed at the hotel.
The hotel features 80 beautifully appointed guest rooms, many of which include free welcome drink, internet access – wireless, private pool, internet access – wireless (complimentary), air conditioning. The hotel offers fantastic facilities, including hot tub, golf course (on site), outdoor pool, massage, kids club, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Sari Ater Hotel & Resort.
Sari Ater Hotel & Resort also offers many facilities to enrich your stay in Bandung. A selection of top-class facilities such as 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service can be enjoyed at the hotel.
The hotel features 80 beautifully appointed guest rooms, many of which include free welcome drink, internet access – wireless, private pool, internet access – wireless (complimentary), air conditioning. The hotel offers fantastic facilities, including hot tub, golf course (on site), outdoor pool, massage, kids club, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Sari Ater Hotel & Resort.
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What they offer
9.6
Exceptional"The location was good next to the sari ater hot spring - it..."
Matthew
|
June 12, 2017
Popular facilities
- Garden
- Hot tub
- Hot spring bath
- Golf course [on-site]
- Restaurants
- Front desk [24-hour]
Languages spoken
- English
- Indonesian
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Dart board
- Hot tub
- Table tennis
- Fishing
- Massage
- Tennis court
- Garden
- Mini golf course
- Ticket services
- Golf course [on-site]
- Spa
- Horseback riding
- Swimming pool [outdoor]
Dining, drinking, and snacking
- BBQ facilities
- Restaurants
- Restaurant [halal]
- Room service [24-hour]
Swimming & soaking
- Hot spring bath
Services and conveniences
- Cash withdrawal
- Doorman
- Safety deposit boxes
- Concierge
- Gift/souvenir shop
- Shops
- Convenience store
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
For the kids
- Family room
- Playground
- Kids club
- Swimming pool [kids]
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Bicycle rental
- Car park [free of charge]
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Nearest essentials
Airports
Husein Sastranegara International Airport (BDO)
20.1 km
1.2 hours
Tasikmalaya Airport (TSY)
93.6 km
Public transportation
Cicaheum Bus Terminal
18.2 km
1.2 hours
Hospital or clinic
UPTD Rumah Sakit Umum Daerah
12.7 km
43 minutes
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Tangkuban Perahu Volcano - 6.88 km
- Rumah Mode Factory Outlet - 17.13 km
- Cihampelas Walk Shopping Mall - 18.09 km
- Geology Museum - 18.54 km
- Gedung Sate - 18.69 km
- Museum of The Asian-African Conference - 20.82 km
- Trans Studio Mall Bandung - 21.15 km
- Mesjid Raya Bandung - 21.26 km
Nearby landmarks
- Ciater Hot Spring - 760 m
- Tangkuban Perahu Volcano - 6.88 km
- Universitas Pendidikan Indonesia - 9.49 km
- Wisata Kampung Cikidang - 10.11 km
- Dusun Bambu Park - 10.12 km
- Curung Cipurut - 10.24 km
- Boscha Observatorium - 10.32 km
- Maribaya Park - 10.37 km
- Jendela alam - 11.03 km
- Malabar Tea Plantation - 11.64 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-4 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 5 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
The property
Number of rooms : 80
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Real reviews from real guests
Agoda Reviews (1310)Booking.com Reviews (125)
7.2
/
10
Very good
Provided by verified guests of 
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All guests (1310)
All room types
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Showing 1087 verified guest comments
12345
6.8
Good
Adi from Indonesia
Family with young children
Camping Tent
Stayed 1 night in August 2018
hot water spring resort in Lembang”
this is the only place if you want hot water spring with families
many hot water pool to enjoy, many recreation facilities, place so huge, even to reach camping style tent room is so far away from front office
Reviewed February 12, 2019
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9.2
Exceptional
Lorevy
Family with young children
Standard
Stayed 2 nights in December 2018
Hotel experience”
The hotel staff and so as the restaurant staff are amazing! The hotel location is great and so as the moubtain view. Shower room and toilet needs thorough cleaning as you can see the grout are already black and window curtains are in need of replacement. The shower curtain that we had in room 277 have black stains or it looks like black molds that accumulated.
Reviewed December 24, 2018
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10.0
Exceptional
Erwin from Indonesia
Couple
Standard
Stayed 1 night in July 2018
Best resort with hot pool”
this hotel has very good location with perfect facilities: private hot spring poo, connected to fun facilities. The room is clean, well maintained. Surrounding view is very nice, air is cold and clean. Recommended hotel
Reviewed July 12, 2018
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5.2
TEONG from Malaysia
Couple
Standard
Stayed 1 night in September 2018
Hotel do not try to help customers to get taxi to airport at a reasonable price. Very bad”
Hotel should have their own airport limousine or arrange with agents that do not cheat the tourist .I rent a taxi with a driver inclusive of petrolfrom 8am to 6 pm and the price us 600,000 rupiah but a taxi from the hotel to the airport costs me 500,000 rupiah for a 80 minutes journey.crazy...
Reviewed September 22, 2018
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4.8
Adi from Indonesia
Couple
Standard
Stayed 1 night in September 2018
Only because its location”
The only good thing about this resort is its location which close to Hot Spring water. And because of that i guess the hotel management become a bit complacent and not really care about other things.
Pros:
- Good location
- Good variation of Breakfast
- Great honey Ribs at the restaurant
- Helpful staff
Cons
- Asked for king/queen size bed but i was given two twin bed combined, which make the bed uncomfortable
- Bed sheets are FILTHY. Looks old, not clean and plent of hairs. Pretty sure its belong the previous guests
- Hygiene, my gf and I got rashes after sleeping on the bedsheet.
Hot water in the room is using the same hot spring source so its acid
Reviewed September 17, 2018
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5.6
Leong from Singapore
Family with young children
Standard
Stayed 1 night in August 2018
Unfriendly Staff at Hot Spring”
Been staying at this hotel 3 times due to the Hot Spring with multiple entries.
But greatly disappointed that now there is no more free admission, only 1 entry allow for whole stay.
Even the slide pool at the theme has no more free admission for hotel guests.
Everything need to pay.
Reviewed September 02, 2018
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8.8
Excellent
Ari from Indonesia
Family with teens
Junior Suite
Stayed 1 night in December 2018
Good Place, Warm, Comfortable for family”
Price is high for public holiday, but location is good, food so so, Staf are very nice and helpful
Reviewed January 03, 2019
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8.0
Excellent
Nelly from Indonesia
Family with young children
Deluxe Balcony
Stayed 1 night in August 2017
The best hotel with natural hot spring water”
We purposely came here for the natural hot spring water. This is the best hotel in the area. The hotel provides free entry to the hot spring pool and the guests can also have it privately in their hotel room. Breakfast was good. We will return in the near future.
Reviewed August 10, 2017
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8.4
Excellent
Hardi from Indonesia
Family with teens
Junior Suite
Stayed 1 night in May 2016
Great place to seek tranquility ”
It was not a holiday, so the place was not crowded. Here are some of my opinion:
Positive
1. Nice view and fresh air, great place to escape from daily routine.
2. The junior suite was fantastic, but still need some improvement.
3. A lot of outdoor activity that you can choose with affordable price.
Negative
1. Since there are horses for ride attraction around the bungalow, there was some poo on the road.
2. The breakfast not bad yet not good. It could be better!
Overall, I suggest to go there on weekdays.
Reviewed May 14, 2016
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9.7
Exceptional
Sari from Indonesia
Family with young children
Deluxe
Stayed 1 night in December 2015
Worthy place to stay with family”
Family entertainment, clean hot spring pools, professional staff
We stayed here to celebrate new year's eve. Many options for everyone to have fun whether it's in the hotel itself or at the hot spring park nearby (the hotel's guests have free access). We also enjoyed welcome drink & the gala dinner. There was a special party in their big hall as well as beautiful fireworks. We got 3 useful souvenirs as we checked out. A nice place to embrace the new year.
Reviewed January 19, 2016
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8.7
Excellent
Siew from Singapore
Couple
Deluxe
Stayed 1 night in June 2015
Convenience at the location”
Location, convenience and service
We stayed one night. The hot spring in the park is just next to the hotel so it very convenient in terms of location. The room was decent and comfortable though the water from the bath tub will leak to the floor during the shower.
The restaurants in the property serves good food.
Reviewed July 05, 2015
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8.3
Excellent
Hesty from Indonesia
Family with young children
Junior Suite
Stayed 1 night in April 2015
Good place with many leisure ”
facility, room, package
so far we were satisfied, since the room packages are many, we got dinner, breakfast and free entry to all hot water pool also to the waterfall. And there're many leisure for family. Even the breakfast is need improvement for the taste. We also can cooked in our cottage so we really not worried about food since we also bring by ourselves. And the minibar also free. Thanks to sari ater, we hope can stay in your hotel again soon.
Reviewed April 27, 2015
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10.0
Exceptional
Irwin from Indonesia
Couple
Standard
Stayed 1 night in September 2014
I am proud that Bandung have Sari Ater.”
Cozy environment, well kept garden and facilities.
My wife and I had a wonderful time enjoying the hot spring pool.
In the morning, we went to Strawberry Farm and sat down a while in the gazebo, just listening to the sound of water and marvel at the greeneries God has created. The trip was exhausted but it was worth it.
Reviewed September 12, 2014
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8.0
Excellent
Zaharah from Malaysia
Business traveler
Standard
Stayed 2 nights in April 2014
Was very relaxing and comfortable.”
a lot of recreational activities, kids friendly and very relaxing
The stay was good just that we don't have enough time to explore the hotel. Alot of recretional activities provide. the kids would love to stay here. The hotel has few hotspring pool and free access to public hotspring park as well.
Reviewed April 21, 2014
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10.0
Exceptional
Ika from Indonesia
Family with young children
Camping Tent
Stayed 1 night in January 2019
Great Place for family time”
this is a good place for leisure with family. our kiddos have a great time here. we'll be back someday
Reviewed January 28, 2019
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7.6
Very good
Nessia from Indonesia
Couple
Standard
Stayed 1 night in July 2018
It's worth spending time enjoying nature”
One night stay to enjoy natural hot spring in ciater. I was a little disappointed with incompetent reception staff, he said that he didn't receive email confirmation from agoda. So we waited too long to get the room.
Overall, the hotel is clean, nice place for relaxing with good environment especially for enjoying natural hot spring. We'll be back someday.
Reviewed July 31, 2018
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6.8
Good
Katherine from Indonesia
Couple
Standard
Stayed 1 night in June 2018
Kolam air panasnya enak dan bersih.”
Kolam renang untuk yang menginap dan umum (bukan menginap) berbeda,
jadi yang khusus utk org menginap kolamnya bersih. airnya panas dan enak.
interior kamarnya sih terlihat sederhana dan kuno, gedungnya sudah lama juga.
tapi cukup bersih lah. Staffnya cukup ramah.
Makanan di restonya sih lumayan, tp agak mahal krn di resort.
Banyak aktifitas lain seperti naik kuda (bayar lagi), kebun strawberry (ga gt bagus sih menurut saya), air terjun, paint ball dll.
Reviewed June 19, 2018
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10.0
Exceptional
virda from Indonesia
Family with young children
Standard
Stayed 1 night in June 2018
Great Hotel”
Hotel yg cocok untuk rekreasi keluarga. Saat check in diberikan guest card untuk masuk wisata Sari Ater & berendam di kolam air panas, jadi kalau untuk main yg lain harus tetap beli tiket lagi. Di hotelnya sendiri sudah ada kolam rendam air panas (bukan kolam renang ya, krn airnya panas bgt), tapi kalau mau coba rendam di tempat wisatanya jg gratis & lebih banyak pilihannya.
Kamar hotel & kamar mandinya bersih, pakai AC, dan udaranya juga sejuk. Cocok utk relax & menikmati alam.
Reviewed June 17, 2018
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10.0
Exceptional
Dea from Indonesia
Couple
Deluxe Balcony
Stayed 1 night in June 2018
good to refresh ”
This place is really nice with alot of facilities and activities. Clean and the staff are very friendly
Very refreshing as it is located nearby tea plantation with 24 hours access to hot spring water pool
Reviewed June 04, 2018
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4.8
Ranie from Indonesia
Group
Standard
Stayed 1 night in June 2018
Not Recommended !”
The only interested thing to staying in this hotel is the natural hot spring, that's it. But we're so disappointed with the services :
1. Very slow check in time
2. My father's room very trouble, the phone didn't work so he had to go to each of our room if he need to ask us something, while we reported this problem to the lobby staff, they just gave the mobile number of the technician, told my dad to call the technician himself, what a great services !
3. The hot water in my father's room also didn't work, so my dad report once again to the lobby staff, and the they fixed at around 23.00pm, very slow respond, bothering people's sleep.
The room number is 157.
4. The breakfast were so messed up, many ran out food and drinks, & they refilled it back so slow, even some of the food not been refilled until breakfast time finish.
Will never go back to this hotel anymore.
Reviewed June 04, 2018
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12345
Recommendations based on your views:
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Tangkuban Perahu Volcano