7.5
Very good
/10
(1,752 reviews)See what guests said
Housekeeping17
Children's activities10
Breakfast10
See map
8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sari Ater Hot Spring 150 m
Ciater natural hot spring 620 m
Dusun Bambu Family Leisure Park 9.87 km
Rumah Mode Factory Outlet 17.19 km
Paris Van Java 18.06 km
Geology Museum 18.5 km
Gedung Sate 18.74 km
Braga Street 20.61 km
Trans Studio Bandung 20.95 km
Bandung Grand Mosque 21.24 km
Nearby landmarks
Sari Ater Hot Spring 150 m
Ciater natural hot spring 620 m
Bandung Treetop 4.91 km
Tangkuban Perahu Volcano 6.88 km
De Ranch - Lembang 9.19 km
Pertapaan Karmel OCD 9.54 km
BBPP Lembang 9.69 km
Floating Market Lembang 9.82 km
Dusun Bambu Family Leisure Park 9.87 km
Cimahi Waterfall 10.01 km
Sari Ater Hotel and  Resort

"that's really worth as much as the facility and quality."

Matthew - June 12, 2017

Standard - Bathroom Sari Ater Hotel and  Resort
Lobby Sari Ater Hotel and  Resort
 Sari Ater Hotel and  Resort
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Free Wi-Fi

Sari Ater Hotel and Resort

Jl. Raya Ciater Subang, Lembang, Bandung, Indonesia, 15310 - See map

This property is in high demand!

10 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
What guests are saying:Read all 1,752 reviews
Exceptional reputation
Recommended by 90% of guests
Excellent facilities on premise
8.0 facilities on premise
Very good service
7.5 rating for service
Very good cleanliness
7.2 rating for cleanliness

The Hotel was really nice, friendly staff, excellent breakfast food, private pool.Best my honeymoon experience ever.All Excellent

Mas | January 21, 2020

Price is high for public holiday, but location is good, food so so, Staf are very nice and helpful

Ari | January 3, 2019

- the location was good next to the sari ater hot spring - it was very clean.

Matthew | June 12, 2017

It's worth it, and is one of Indonesia's most impressive thermal facilities.

Jason | March 17, 2019

Looking back, the hot spring water was really hot and clean.

Andrew | July 21, 2019

Not a bad place, room was nice, and facilities were good.

Joseph | September 8, 2019

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Hot spring bath

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersPopular destination! Properties in Bandung are being booked every minute!
Value for money7.2
Location rating8.1
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport20.2 km

Rooms available at Sari Ater Hotel and Resort

Family Suite
Family Suite
...
  • Room size: 120 m²/1292 ft²
  • Garden view
  • 1 king bed & 2 single beds
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Junior Suite
Junior Suite
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed & 2 single beds
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Deluxe Balcony
Deluxe Balcony
...
  • Room size: 26 m²/280 ft²
  • Park view
  • 2 single beds or 1 queen be...
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Suite Bungalow
Suite Bungalow
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 1 single bed & 1 king bed
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Tent
Tent
...
  • 4 single beds
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Camping Tent
Camping Tent
...
  • Shower
  • 4 single beds
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Executive Suite
Executive Suite
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 1 king bed and 1 single bed
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Deluxe Double or Twin Room with Balcony
Deluxe Double or Twin Room with Balcony
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
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Deluxe Tent
Deluxe Tent
...
  • 4 single beds
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 2 single beds or 1 queen be...
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Frequently asked questions

What time is check-in and check-out at Sari Ater Hotel and Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sari Ater Hotel and Resort?

For those who wish to drive their own cars, Sari Ater Hotel and Resort has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the resort.

What is the smoking policy at Sari Ater Hotel and Resort?

Sari Ater Hotel and Resort does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Sari Ater Hotel and Resort

  • 9.2
    Exceptional
    "We had a great stay in the resort."

    Mardhiah | December 26, 2019

  • 8.0
    Very good
    Staff 
    "Nice food and nice staff and clean"

    Erna | October 30, 2019

  • 8.4
    Excellent
    Cleanliness
    "The room or the villa is clean"

    Yeppy | August 20, 2019

Property ranking|Compared to 1,647 Bandung properties
See all rankings
Review score - United States
7.8/10
Room size
28 sqm.
Room comfort score
6.8/10
Location score
8.0/10
Better than
96
%
of Bandung properties
Bigger than
92
%
of Bandung properties
Better than
86
%
of Bandung properties
Better than
84
%
of Bandung properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
7.5
Very good
1,699 reviews
Cleanliness
7.2
Facilities
8.0
Location
8.1
Read all reviews >
What travelers say they love:
Camping tent is a new experience for us n it's fun
LUSI from Indonesia
Family with older children
More about Sari Ater Hotel and  Resort

More about Sari Ater Hotel and Resort

Well-positioned in Lembang, Sari Ater Hotel & Resort is the ideal point of departure for your excursions in Bandung. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Ciater Hot Spring, Tangkuban Perahu Volcano, De Ranch - Lembang.

Sari Ater Hotel & Resort also offers many facilities to enrich your stay in Bandung. A selection of top-class facilities such as 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service can be enjoyed at the hotel.

The hotel features 80 beautifully appointed guest rooms, many of which include free welcome drink, internet access – wireless, private pool, internet access – wireless (complimentary), air conditioning. The hotel offers fantastic facilities, including hot tub, golf course (on site), outdoor pool, massage, kids club, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Sari Ater Hotel & Resort.

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Most talked about facilities

Swimming Pool
45 mentions
Food & Dining
26 mentions
Housekeeping
23 mentions
Breakfast
21 mentions

What they offer

8.8
Excellent
"Variety of activities in the hotel vicinity."

Ermalisa | August 27, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian

Restaurants on site

Restaurant
Cuisine:Asian, Indonesian, International

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Sari Ater Hotel and Resort from real guests

Provided by verified guests of Agoda
Agoda Reviews (1699)Booking.com Reviews (53)
7.5
/
10
Cleanliness7.2
Facilities8.0
Location8.1
Room comfort and quality6.8
Service7.5
Value for money7.2
High score for Bandung
Rating
9+ Exceptional (181)
8-9 Excellent (160)
7-8 Very Good (388)
6-7 Good (260)
<6 Below Expectation (296)
Time of the year
Mar - May (294)
Jun - Aug (411)
Sep - Nov (255)
Dec - Feb (325)
Don't miss out!Popular destination! Properties in Bandung are being booked every minute!
All guests (1699)
All room types
All languages

Show reviews that mention 

Showing 1285 verified guest comments
12345
9.6
Exceptional
Matthew from Indonesia
Group
Standard
Stayed 1 night in June 2017

Bandung one day trip”

- i got 40% off from the real price because of Ramadhan. and that's really worth as much as the facility and quality.. - the location was good next to the sari ater hot spring - it was very clean. don't worry abt that - the staff hospitality was excellence, just a little bit case so i can't give 5 stars - you will get the mini bar in you room free access to the sari ater hot spring, or they have their own which is more private and cozy ( i choose their own) all you can eat breakfast free highspeed wifi welcoming drink Have an awesome holiday!!

Reviewed June 12, 2017
8.0
Excellent
Ming from Taiwan
Group
Deluxe
Stayed 1 night in June 2012

Total Upgrade from years before”

clean, professional, structured and organized

i have been to ciater hot springs ever since i have been a kid, and since then i have been away from indonesia for a while. i just came back 10 years from before, and when i booked sari ater via agoda.com, i had a bit of skepticism as they only have one picture. but since i remember this is the only hotel in the ciater hot spring, so thought maybe give a wild shot. when we got to the hotel, surprise is the word! the hotel has totally been re-designed and has new two floor hotel room establishment right in the front. the reception is neat and the service was very nice! we ordered a double room, but we had three people; but the front desk gave us three passes for the hot spring anyways - plus point! though the double single beds were really "single" size, so we had to order an extra bed (at and it was still worth it because they then give us an extra pass for the included two breakfast passes. definitely, if you're coming to bandung and know about the ciater hot spring, then you should definitely try sari ater

Reviewed June 14, 2012
10.0
Exceptional
virda from Indonesia
Family with young children
Standard
Stayed 1 night in June 2018

Great Hotel”

Hotel yg cocok untuk rekreasi keluarga. Saat check in diberikan guest card untuk masuk wisata Sari Ater & berendam di kolam air panas, jadi kalau untuk main yg lain harus tetap beli tiket lagi. Di hotelnya sendiri sudah ada kolam rendam air panas (bukan kolam renang ya, krn airnya panas bgt), tapi kalau mau coba rendam di tempat wisatanya jg gratis & lebih banyak pilihannya. Kamar hotel & kamar mandinya bersih, pakai AC, dan udaranya juga sejuk. Cocok utk relax & menikmati alam.

Reviewed June 17, 2018
7.6
Very good
caleb from Singapore
Family with young children
Standard
Stayed 2 nights in March 2019

Not all photos match the real thing”

my greatest worry about making online bookings is that the photos shown on agoda are not matching to the real thing. This is the case with Sari Ater. Some facilities shown in the photos are outdated because when i visited the locations, they were either closed (no longer in use) or terribly worn out and dirty and unlike the photos that showed them as clean and new. Other then this irritation, the place is huge and value for money. Facilities and hotel design are really not on par with modern expectations. Time has stood still here for sure and I can only imagine it's better days maybe during my father's time. Sari Ater has the potential to be much, much better.

Reviewed March 23, 2019
9.6
Exceptional
Deryl from Indonesia
Couple
Standard
Stayed 1 night in February 2017

Low season visit”

There are plenty of recreational area inside sari ater. Not too big,, but it was nicely pack for family journey. Most people come here to feel the spring water which contain medium concentrate sulphur (good for skin regeneration).

Reviewed March 03, 2017
8.3
Excellent
Hesty from Indonesia
Family with young children
Junior Suite
Stayed 1 night in April 2015

Good place with many leisure ”

facility, room, package

so far we were satisfied, since the room packages are many, we got dinner, breakfast and free entry to all hot water pool also to the waterfall. And there're many leisure for family. Even the breakfast is need improvement for the taste. We also can cooked in our cottage so we really not worried about food since we also bring by ourselves. And the minibar also free. Thanks to sari ater, we hope can stay in your hotel again soon.

Reviewed April 27, 2015
8.8
Excellent
Rahendra from Indonesia
Family with young children
Camping Tent
Stayed 1 night in April 2019

Wonderful place”

It was a good experience to stay at Sari Ater Hotel, especially stay at Camping ground. It was wonderful place with complete facility.

Reviewed May 13, 2019
8.0
Excellent
Jessica from Indonesia
Family with young children
Junior Suite
Stayed 1 night in January 2017

Great Outdoor Activities for Kids and Family”

I repeatedly come Sari Ater to enjoy the hotspring pools in a very classy style.They have recently renovated a lot of their old bungalows to a more modern feel. The facilities are now more professionally managed and maintained. Please pay more attention to cleanliness in the hotel & bungalows. I will surely come again, one of my favorite hotspring place.

Reviewed January 17, 2017
8.3
Excellent
Margy from Netherlands
Family with teens
Deluxe
Stayed 2 nights in May 2013

it was a nice stay and we love de hotspring pools ”

Hotspring pools

It was a nice stay at the Sari Ater Hotel & Resort, very friendly staff, nice rooms and a lovely hotspring pools.

Reviewed June 08, 2013
8.0
Excellent
Rita from Indonesia
Couple
Standard
Stayed 1 night in June 2014

Nice Place to Relax”

View, Facility, Hospitality

Sari Ater Hotel & Resort is a nice place to relax, a lot of facility that can be used to spend our holiday, and hotel staff hospitality is above the average.

Reviewed August 04, 2014
7.7
Very good
Hani from Indonesia
Family with young children
Standard
Stayed 2 nights in December 2015

pleasant stay”

location, recreation park, free dinner during the stay

We have good time in lembang. Sari ater is quite close to other recreation park. They also offer a lot of outdoor activities which are fun for older and younger children. I was surprised with the free dinner for two during the stay.

Reviewed January 04, 2016
7.0
Very good
Ian from Indonesia
Couple
Deluxe
Stayed 1 night in February 2012

Super nice people”

great food

we stayed for just one night at the sari ater hotel and resort. we reserved the superior room but while i was talking to the hotel manager i asked him if there's any deluxe room available, and luckily there is, then i asked him how much should i pay for an upgrade, he said he could upgrade me for free!!! cool! the staff there is nice, the food is okay, but im a little bit disappointed with the hot spring pool, its a little dirty and so old fashioned

Reviewed March 01, 2012
8.8
Excellent
Tri from Indonesia
Family with young children
Standard
Stayed 1 night in October 2017

Good place with young child”

Free to access to private hot water pool. Free welcome drink Good place for relax Free access to sari ater area public.

Reviewed October 20, 2017
7.7
Very good
Moh from Indonesia
Family with young children
Deluxe
Stayed 1 night in May 2014

Great holiday, worth of money and time.”

Location, facilities, and the Hot Spring Pool

I really enjoy staying at The Sari Ater Hotel & Resort. Great food, superb location, worth of money and time, in summarize, this is a real destination.. Nature lover has to be here..

Reviewed May 13, 2014
6.7
Good
Ridzwan from Singapore
Couple
Deluxe
Stayed 4 nights in July 2012

Great location and surroundings.”

It has all kinds of activities to keep you entertained

The hotel is about an hour's drive to the airport, that is if you do not get caught in peak hour traffic. Even though it may be a bit far from Bandung town but it is well worth the travelling. Sari Ater is located right up in the mountains so the weather is constantly cool (gets cold in the night though due to wind) and the air is fresh and crisp. Plenty of hot springs and thermal pools for your picking. They have plenty of recreational facilities to keep you occupied within their premises such that you do not even have to leave the resort unless you want to venture for more exquisite cuisines. All in all, a pretty good accommodation just that they might want to consider sprucing the rooms up a little, especially their bathrooms.

Reviewed July 25, 2012
8.3
Excellent
Andra from Indonesia
Couple
Standard
Stayed 2 nights in March 2013

tempat dan suasananya sanagt comfortable”

hot spring pool, breakfast, feeling like countryside

tempat dan suasana nya nyaman hotspring pool nya mantap abis bisa berendam sewaktu-waktu breakfast nya lumayan hanya jaringan wifi dikamar jelek overal I enjoy and comfort at Sari Ater

Reviewed March 18, 2013
9.6
Exceptional
Jason from Canada
Couple
Standard
Stayed 2 nights in March 2019

Hot Spring Heaven”

It's not a quaint little hot spring pool in the middle of a forest. Rather, it's a full-on resort with more pools than you can shake a stick at and a staggering volume of thermal water flowing into waterfalls, plunge pools and an entire theme park. The hotel is well run (and the restaurant will provide delicious, reasonably priced vegetarian dishes if you talk to the chef) and the rooms spotlessly clean - though a little on the small side in the main part of the hotel. Hallway noise can be a bit of an issue too, but the beds are comfortable and breakfast is excellent. The hot springs themselves are a mixture of smaller, quieter pools in the hotel grounds, then the adjacent park open to the public - get there early in the morning to enjoy things like the waterfall all to yourself...it's worth it, and is one of Indonesia's most impressive thermal facilities. Well worth the effort of getting there!

Reviewed March 17, 2019
7.0
Very good
Aloisius from Indonesia
Group
Standard
Stayed 1 night in June 2013

The hotel was good”

View, fresh air, good breakfast

Sari Ater Hotel & Resort may the best hotel in Ciater. It was a good stay, we can walk around the hotel which has wide area, hot swimming pools, and friendly staff. Overall, if you are not backpacker, you may stay here because it's quite high for this hotel quality and want to take rest from city acitivities.

Reviewed July 04, 2013
7.6
Very good
Dhini from Indonesia
Family with young children
Standard
Stayed 1 night in August 2016

many activities available at this hotel”

for the short gateway we came to this place and looking for a clean air and cozy place, and we found it at sari ater hotel.. if you bring your family to this hotel i guaranteed you the children will be enjoying and satisfied..

Reviewed January 24, 2017
8.0
Excellent
Sarita from India
Family with young children
Junior Suite
Stayed 1 night in November 2013

Relaxed fun filled holiday”

Tranquility, activities, comfort

The stay at Sari Ater was very relaxing, a peaceful break from the city's busy life. The rooms were clean and comfortable and staff was very helpful. An overall enjoyable stay.

Reviewed November 10, 2013
12345
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  • Excellent location
  • Sari Ater Hot Spring
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