Sari Ater Hotel & Resort

Sari Ater Hotel & Resort

Jl. Raya Ciater Subang, Lembang, Bandung, Indonesia, 15310
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Standard - Room plan Sari Ater Hotel & Resort
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    Lobby Sari Ater Hotel & Resort
     Sari Ater Hotel & Resort
    Coffee shop Sari Ater Hotel & Resort
    Junior Suite - Exterior view Sari Ater Hotel & Resort
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    Restaurant Sari Ater Hotel & Resort

    Sari Ater Hotel & Resort Reviews

    7.2
    Very good
    /10
    (1325 reviews)See what guests said
    7.6
    Very good

    "I had a nice time during my stay here."

    Gafar

    -

    October 5, 2016

    8.0
    Excellent facilities
    Recommended by 89% of guests

    Things you’ll love about Sari Ater Hotel & Resort

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Hot spring bath

    • Daily housekeeping

    This property is in high demand!Last booked 1 hour ago | 8 travelers are looking at this property right now
    Excellent
    Location
    8.0
    See map
    Excellent location
    Nearby
    Popular
  • Ciater Hot Spring760 m
  • Tangkuban Perahu Volcano6.88 km
  • De Ranch - Lembang9.19 km
  • Universitas Pendidikan Indonesia9.49 km
  • BBPP Lembang9.69 km
  • Wisata Kampung Cikidang10.11 km
  • Dusun Bambu Park10.12 km
  • Curung Cipurut10.24 km
  • Boscha Observatorium10.32 km
  • Maribaya Park10.38 km
  • Value for money6.9
    Location rating8.0
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport20.1 km

    Rooms available at Sari Ater Hotel & Resort

    Family Suite
    Family Suite
    ...
    • Room size: 140 m²/1507 ft²
    • Garden view
    • 1 king bed & 2 single beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 24 m²/258 ft²
    • Garden view
    • 1 king bed & 2 single beds
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    Tent
    Tent
    ...
    • 4 single beds
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    Camping Tent
    Camping Tent
    ...
    • Shower
    • 4 single beds
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    Deluxe Balcony
    Deluxe Balcony
    ...
    • Room size: 26 m²/280 ft²
    • Park view
    • 2 single beds or 1 queen be...
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    Deluxe
    Deluxe
    ...
    • Room size: 24 m²/258 ft²
    • Smoking allowed
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Deluxe Tent
    Deluxe Tent
    ...
    • 4 single beds
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    Standard
    Standard
    ...
    • Room size: 12 m²/129 ft²
    • Smoking allowed
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Executive Suite With Breakfast
    Executive Suite With Breakfast
    ...
    • Shower
    Enter dates to see prices
    Deluxe Balcony With Breakfast
    Deluxe Balcony With Breakfast
    ...
    • Shower
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    Have a question for Sari Ater Hotel & Resort?

    What people love about Sari Ater Hotel & Resort

    • 9.6
      Exceptional

      "The location was good next to the sari ater hot spring - it was very clean."

      Matthew

      |

      June 12, 2017

    • 7.3
      Very good

      "In general it was good."

      Shi H.

      |

      March 8, 2016

    • 5.6
      Review score

      "Staff is very friendly and cooperative."

      Satyanarayana

      |

      March 21, 2018

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    More about Sari Ater Hotel & Resort

    More about Sari Ater Hotel & Resort

    8.8
    Excellent

    "Price is high for public holiday, but location is good, food..."

    Ari

    |

    January 3, 2019

    An overview

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    What they offer

    7.2
    Very good

    "Nice relaxing atmosphere, nice staff, clean rooms"

    Jeremy

    |

    December 28, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sari Ater Hotel & Resort from real guests

    Agoda Reviews (1325)Booking.com Reviews (125)
    7.2
    /
    10
    Cleanliness7.1
    Facilities8.0
    Location8.0
    Room comfort and quality6.8
    Service7.2
    Value for money6.9
    Provided by verified guests of Agoda
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    All guests (1325)
    All room types

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    Showing 1094 verified guest comments
    12345
    6.8
    Good
    Adi from Indonesia
    Family with young children
    Camping Tent
    Stayed 1 night in August 2018

    hot water spring resort in Lembang”

    this is the only place if you want hot water spring with families many hot water pool to enjoy, many recreation facilities, place so huge, even to reach camping style tent room is so far away from front office

    Reviewed February 12, 2019
    9.2
    Exceptional
    Lorevy
    Family with young children
    Standard
    Stayed 2 nights in December 2018

    Hotel experience”

    The hotel staff and so as the restaurant staff are amazing! The hotel location is great and so as the moubtain view. Shower room and toilet needs thorough cleaning as you can see the grout are already black and window curtains are in need of replacement. The shower curtain that we had in room 277 have black stains or it looks like black molds that accumulated.

    Reviewed December 24, 2018
    10.0
    Exceptional
    Erwin from Indonesia
    Couple
    Standard
    Stayed 1 night in July 2018

    Best resort with hot pool”

    this hotel has very good location with perfect facilities: private hot spring poo, connected to fun facilities. The room is clean, well maintained. Surrounding view is very nice, air is cold and clean. Recommended hotel

    Reviewed July 12, 2018
    5.2
    TEONG from Malaysia
    Couple
    Standard
    Stayed 1 night in September 2018

    Hotel do not try to help customers to get taxi to airport at a reasonable price. Very bad”

    Hotel should have their own airport limousine or arrange with agents that do not cheat the tourist .I rent a taxi with a driver inclusive of petrolfrom 8am to 6 pm and the price us 600,000 rupiah but a taxi from the hotel to the airport costs me 500,000 rupiah for a 80 minutes journey.crazy...

    Reviewed September 22, 2018
    4.8
    Adi from Indonesia
    Couple
    Standard
    Stayed 1 night in September 2018

    Only because its location”

    The only good thing about this resort is its location which close to Hot Spring water. And because of that i guess the hotel management become a bit complacent and not really care about other things. Pros: - Good location - Good variation of Breakfast - Great honey Ribs at the restaurant - Helpful staff Cons - Asked for king/queen size bed but i was given two twin bed combined, which make the bed uncomfortable - Bed sheets are FILTHY. Looks old, not clean and plent of hairs. Pretty sure its belong the previous guests - Hygiene, my gf and I got rashes after sleeping on the bedsheet. Hot water in the room is using the same hot spring source so its acid

    Reviewed September 17, 2018
    8.8
    Excellent
    Ari from Indonesia
    Family with teens
    Junior Suite
    Stayed 1 night in December 2018

    Good Place, Warm, Comfortable for family”

    Price is high for public holiday, but location is good, food so so, Staf are very nice and helpful

    Reviewed January 03, 2019
    8.0
    Excellent
    Nelly from Indonesia
    Family with young children
    Deluxe Balcony
    Stayed 1 night in August 2017

    The best hotel with natural hot spring water”

    We purposely came here for the natural hot spring water. This is the best hotel in the area. The hotel provides free entry to the hot spring pool and the guests can also have it privately in their hotel room. Breakfast was good. We will return in the near future.

    Reviewed August 10, 2017
    8.4
    Excellent
    Hardi from Indonesia
    Family with teens
    Junior Suite
    Stayed 1 night in May 2016

    Great place to seek tranquility ”

    It was not a holiday, so the place was not crowded. Here are some of my opinion: Positive 1. Nice view and fresh air, great place to escape from daily routine. 2. The junior suite was fantastic, but still need some improvement. 3. A lot of outdoor activity that you can choose with affordable price. Negative 1. Since there are horses for ride attraction around the bungalow, there was some poo on the road. 2. The breakfast not bad yet not good. It could be better! Overall, I suggest to go there on weekdays.

    Reviewed May 14, 2016
    9.7
    Exceptional
    Sari from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in December 2015

    Worthy place to stay with family”

    Family entertainment, clean hot spring pools, professional staff

    We stayed here to celebrate new year's eve. Many options for everyone to have fun whether it's in the hotel itself or at the hot spring park nearby (the hotel's guests have free access). We also enjoyed welcome drink & the gala dinner. There was a special party in their big hall as well as beautiful fireworks. We got 3 useful souvenirs as we checked out. A nice place to embrace the new year.

    Reviewed January 19, 2016
    8.7
    Excellent
    Siew from Singapore
    Couple
    Deluxe
    Stayed 1 night in June 2015

    Convenience at the location”

    Location, convenience and service

    We stayed one night. The hot spring in the park is just next to the hotel so it very convenient in terms of location. The room was decent and comfortable though the water from the bath tub will leak to the floor during the shower. The restaurants in the property serves good food.

    Reviewed July 05, 2015
    8.3
    Excellent
    Hesty from Indonesia
    Family with young children
    Junior Suite
    Stayed 1 night in April 2015

    Good place with many leisure ”

    facility, room, package

    so far we were satisfied, since the room packages are many, we got dinner, breakfast and free entry to all hot water pool also to the waterfall. And there're many leisure for family. Even the breakfast is need improvement for the taste. We also can cooked in our cottage so we really not worried about food since we also bring by ourselves. And the minibar also free. Thanks to sari ater, we hope can stay in your hotel again soon.

    Reviewed April 27, 2015
    10.0
    Exceptional
    Irwin from Indonesia
    Couple
    Standard
    Stayed 1 night in September 2014

    I am proud that Bandung have Sari Ater.”

    Cozy environment, well kept garden and facilities.

    My wife and I had a wonderful time enjoying the hot spring pool. In the morning, we went to Strawberry Farm and sat down a while in the gazebo, just listening to the sound of water and marvel at the greeneries God has created. The trip was exhausted but it was worth it.

    Reviewed September 12, 2014
    8.0
    Excellent
    Zaharah from Malaysia
    Business traveler
    Standard
    Stayed 2 nights in April 2014

    Was very relaxing and comfortable.”

    a lot of recreational activities, kids friendly and very relaxing

    The stay was good just that we don't have enough time to explore the hotel. Alot of recretional activities provide. the kids would love to stay here. The hotel has few hotspring pool and free access to public hotspring park as well.

    Reviewed April 21, 2014
    7.6
    Very good
    Nessia from Indonesia
    Couple
    Standard
    Stayed 1 night in July 2018

    It's worth spending time enjoying nature”

    One night stay to enjoy natural hot spring in ciater. I was a little disappointed with incompetent reception staff, he said that he didn't receive email confirmation from agoda. So we waited too long to get the room. Overall, the hotel is clean, nice place for relaxing with good environment especially for enjoying natural hot spring. We'll be back someday.

    Reviewed July 31, 2018
    6.8
    Good
    Katherine from Indonesia
    Couple
    Standard
    Stayed 1 night in June 2018

    Kolam air panasnya enak dan bersih.”

    Kolam renang untuk yang menginap dan umum (bukan menginap) berbeda, jadi yang khusus utk org menginap kolamnya bersih. airnya panas dan enak. interior kamarnya sih terlihat sederhana dan kuno, gedungnya sudah lama juga. tapi cukup bersih lah. Staffnya cukup ramah. Makanan di restonya sih lumayan, tp agak mahal krn di resort. Banyak aktifitas lain seperti naik kuda (bayar lagi), kebun strawberry (ga gt bagus sih menurut saya), air terjun, paint ball dll.

    Reviewed June 19, 2018
    10.0
    Exceptional
    virda from Indonesia
    Family with young children
    Standard
    Stayed 1 night in June 2018

    Great Hotel”

    Hotel yg cocok untuk rekreasi keluarga. Saat check in diberikan guest card untuk masuk wisata Sari Ater & berendam di kolam air panas, jadi kalau untuk main yg lain harus tetap beli tiket lagi. Di hotelnya sendiri sudah ada kolam rendam air panas (bukan kolam renang ya, krn airnya panas bgt), tapi kalau mau coba rendam di tempat wisatanya jg gratis & lebih banyak pilihannya. Kamar hotel & kamar mandinya bersih, pakai AC, dan udaranya juga sejuk. Cocok utk relax & menikmati alam.

    Reviewed June 17, 2018
    10.0
    Exceptional
    Dea from Indonesia
    Couple
    Deluxe Balcony
    Stayed 1 night in June 2018

    good to refresh ”

    This place is really nice with alot of facilities and activities. Clean and the staff are very friendly Very refreshing as it is located nearby tea plantation with 24 hours access to hot spring water pool

    Reviewed June 04, 2018
    4.8
    Ranie from Indonesia
    Group
    Standard
    Stayed 1 night in June 2018

    Not Recommended !”

    The only interested thing to staying in this hotel is the natural hot spring, that's it. But we're so disappointed with the services : 1. Very slow check in time 2. My father's room very trouble, the phone didn't work so he had to go to each of our room if he need to ask us something, while we reported this problem to the lobby staff, they just gave the mobile number of the technician, told my dad to call the technician himself, what a great services ! 3. The hot water in my father's room also didn't work, so my dad report once again to the lobby staff, and the they fixed at around 23.00pm, very slow respond, bothering people's sleep. The room number is 157. 4. The breakfast were so messed up, many ran out food and drinks, & they refilled it back so slow, even some of the food not been refilled until breakfast time finish. Will never go back to this hotel anymore.

    Reviewed June 04, 2018
    7.2
    Very good
    Jeremy from Australia
    Couple
    Standard
    Stayed 2 nights in December 2018

    Relaxing Quite time”

    Nice relaxing atmosphere, nice staff, clean rooms

    Reviewed December 28, 2018
    10.0
    Exceptional
    Ika from Indonesia
    Family with young children
    Camping Tent
    Stayed 1 night in January 2019

    Great Place for family time”

    this is a good place for leisure with family. our kiddos have a great time here. we'll be back someday

    Reviewed January 28, 2019
    12345
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    • Excellent location
    • Tangkuban Perahu Volcano