"I had a nice time during my stay here."
October 5, 2016
Free Wi-Fi in all rooms!
Hot spring bath
|Value for money||6.9|
|Nearest airport||Husein Sastranegara International Airport (BDO)|
|Distance to airport||20.1 km|
"The location was good next to the sari ater hot spring - it was very clean."
June 12, 2017
"In general it was good."
March 8, 2016
"Staff is very friendly and cooperative."
March 21, 2018
Sari Ater Hotel & Resort
"Price is high for public holiday, but location is good, food..."
January 3, 2019
Well-positioned in Lembang, Sari Ater Hotel & Resort is the ideal point of departure for your excursions in Bandung. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Ciater Hot Spring, Tangkuban Perahu Volcano, De Ranch - Lembang.
Sari Ater Hotel & Resort also offers many facilities to enrich your stay in Bandung. A selection of top-class facilities such as 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service can be enjoyed at the hotel.
The hotel features 80 beautifully appointed guest rooms, many of which include free welcome drink, internet access – wireless, private pool, internet access – wireless (complimentary), air conditioning. The hotel offers fantastic facilities, including hot tub, golf course (on site), outdoor pool, massage, kids club, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Sari Ater Hotel & Resort.
"Nice relaxing atmosphere, nice staff, clean rooms"
December 28, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
hot water spring resort in Lembang”
this is the only place if you want hot water spring with families many hot water pool to enjoy, many recreation facilities, place so huge, even to reach camping style tent room is so far away from front office
The hotel staff and so as the restaurant staff are amazing! The hotel location is great and so as the moubtain view. Shower room and toilet needs thorough cleaning as you can see the grout are already black and window curtains are in need of replacement. The shower curtain that we had in room 277 have black stains or it looks like black molds that accumulated.
Best resort with hot pool”
this hotel has very good location with perfect facilities: private hot spring poo, connected to fun facilities. The room is clean, well maintained. Surrounding view is very nice, air is cold and clean. Recommended hotel
Hotel do not try to help customers to get taxi to airport at a reasonable price. Very bad”
Hotel should have their own airport limousine or arrange with agents that do not cheat the tourist .I rent a taxi with a driver inclusive of petrolfrom 8am to 6 pm and the price us 600,000 rupiah but a taxi from the hotel to the airport costs me 500,000 rupiah for a 80 minutes journey.crazy...
Only because its location”
The only good thing about this resort is its location which close to Hot Spring water. And because of that i guess the hotel management become a bit complacent and not really care about other things. Pros: - Good location - Good variation of Breakfast - Great honey Ribs at the restaurant - Helpful staff Cons - Asked for king/queen size bed but i was given two twin bed combined, which make the bed uncomfortable - Bed sheets are FILTHY. Looks old, not clean and plent of hairs. Pretty sure its belong the previous guests - Hygiene, my gf and I got rashes after sleeping on the bedsheet. Hot water in the room is using the same hot spring source so its acid
Good Place, Warm, Comfortable for family”
Price is high for public holiday, but location is good, food so so, Staf are very nice and helpful
The best hotel with natural hot spring water”
We purposely came here for the natural hot spring water. This is the best hotel in the area. The hotel provides free entry to the hot spring pool and the guests can also have it privately in their hotel room. Breakfast was good. We will return in the near future.
Great place to seek tranquility ”
It was not a holiday, so the place was not crowded. Here are some of my opinion: Positive 1. Nice view and fresh air, great place to escape from daily routine. 2. The junior suite was fantastic, but still need some improvement. 3. A lot of outdoor activity that you can choose with affordable price. Negative 1. Since there are horses for ride attraction around the bungalow, there was some poo on the road. 2. The breakfast not bad yet not good. It could be better! Overall, I suggest to go there on weekdays.
Worthy place to stay with family”
We stayed here to celebrate new year's eve. Many options for everyone to have fun whether it's in the hotel itself or at the hot spring park nearby (the hotel's guests have free access). We also enjoyed welcome drink & the gala dinner. There was a special party in their big hall as well as beautiful fireworks. We got 3 useful souvenirs as we checked out. A nice place to embrace the new year.
Convenience at the location”
We stayed one night. The hot spring in the park is just next to the hotel so it very convenient in terms of location. The room was decent and comfortable though the water from the bath tub will leak to the floor during the shower. The restaurants in the property serves good food.
Good place with many leisure ”
so far we were satisfied, since the room packages are many, we got dinner, breakfast and free entry to all hot water pool also to the waterfall. And there're many leisure for family. Even the breakfast is need improvement for the taste. We also can cooked in our cottage so we really not worried about food since we also bring by ourselves. And the minibar also free. Thanks to sari ater, we hope can stay in your hotel again soon.
I am proud that Bandung have Sari Ater.”
My wife and I had a wonderful time enjoying the hot spring pool. In the morning, we went to Strawberry Farm and sat down a while in the gazebo, just listening to the sound of water and marvel at the greeneries God has created. The trip was exhausted but it was worth it.
Was very relaxing and comfortable.”
The stay was good just that we don't have enough time to explore the hotel. Alot of recretional activities provide. the kids would love to stay here. The hotel has few hotspring pool and free access to public hotspring park as well.
It's worth spending time enjoying nature”
One night stay to enjoy natural hot spring in ciater. I was a little disappointed with incompetent reception staff, he said that he didn't receive email confirmation from agoda. So we waited too long to get the room. Overall, the hotel is clean, nice place for relaxing with good environment especially for enjoying natural hot spring. We'll be back someday.
Kolam air panasnya enak dan bersih.”
Kolam renang untuk yang menginap dan umum (bukan menginap) berbeda, jadi yang khusus utk org menginap kolamnya bersih. airnya panas dan enak. interior kamarnya sih terlihat sederhana dan kuno, gedungnya sudah lama juga. tapi cukup bersih lah. Staffnya cukup ramah. Makanan di restonya sih lumayan, tp agak mahal krn di resort. Banyak aktifitas lain seperti naik kuda (bayar lagi), kebun strawberry (ga gt bagus sih menurut saya), air terjun, paint ball dll.
Hotel yg cocok untuk rekreasi keluarga. Saat check in diberikan guest card untuk masuk wisata Sari Ater & berendam di kolam air panas, jadi kalau untuk main yg lain harus tetap beli tiket lagi. Di hotelnya sendiri sudah ada kolam rendam air panas (bukan kolam renang ya, krn airnya panas bgt), tapi kalau mau coba rendam di tempat wisatanya jg gratis & lebih banyak pilihannya. Kamar hotel & kamar mandinya bersih, pakai AC, dan udaranya juga sejuk. Cocok utk relax & menikmati alam.
good to refresh ”
This place is really nice with alot of facilities and activities. Clean and the staff are very friendly Very refreshing as it is located nearby tea plantation with 24 hours access to hot spring water pool
Not Recommended !”
The only interested thing to staying in this hotel is the natural hot spring, that's it. But we're so disappointed with the services : 1. Very slow check in time 2. My father's room very trouble, the phone didn't work so he had to go to each of our room if he need to ask us something, while we reported this problem to the lobby staff, they just gave the mobile number of the technician, told my dad to call the technician himself, what a great services ! 3. The hot water in my father's room also didn't work, so my dad report once again to the lobby staff, and the they fixed at around 23.00pm, very slow respond, bothering people's sleep. The room number is 157. 4. The breakfast were so messed up, many ran out food and drinks, & they refilled it back so slow, even some of the food not been refilled until breakfast time finish. Will never go back to this hotel anymore.
Relaxing Quite time”
Nice relaxing atmosphere, nice staff, clean rooms
Great Place for family time”
this is a good place for leisure with family. our kiddos have a great time here. we'll be back someday