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Sari Pacific Jakarta
Sari Pacific Jakarta
Sari Pacific Jakarta
Sari Pacific Jakarta
Sari Pacific Jakarta
Sari Pacific Jakarta
Sari Pacific Jakarta

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8.3

Excellent

925 reviews

925 reviews

Breakfast17
Housekeeping16
Food & Dining4
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Sabang Street

240 m

Jaya Pub

340 m

Arjuna Wiwaha Statue

360 m

Djakarta Theater

370 m

National Library of Indonesia

420 m

Popular landmarks
National Museum

810 m

National Monument (MONAS)

1.1 km

Gambir Train Station Building

1.1 km

Grand Indonesia Mall

1.3 km

Jakarta Cathedral

1.9 km

Closest landmarks
Gedung Parkir BPPT

230 m

Menara Thamrin Parking

310 m

Bank Indonesia

310 m

Tourist Police

370 m

Jakarta Visitor Information Office

370 m

2021

Sari Pacific Jakarta

JL MH Thamrin no 6, Thamrin, Jakarta, Indonesia, 10340 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Jakarta

Check-in [24-hour]

Airport transport

Excellent breakfast

940 meters to public transportation

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Exercise area

Sauna

Luggage storage

Contactless check-in/out

This property is in high demand!

38 travelers have booked today.

Value for money8.1
Location rating9.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport11.5 km

Rooms available at Sari Pacific Jakarta

Grand Deluxe King
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Pacific Club
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Pacific King Room
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Pacific Twin Room
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 180 m²/1938 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sari Pacific Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Sari Pacific Jakarta?

Sari Pacific Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 460000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sari Pacific Jakarta has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sari Pacific Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Sari Pacific Jakarta. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 185714 IDR for adults and 75000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sari Pacific Jakarta?

Sari Pacific Jakarta features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Sari Pacific Jakarta?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sari Pacific Jakarta. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Sari Pacific Jakarta?

On-site venues and convenient event services make Sari Pacific Jakarta an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 550 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sari Pacific Jakarta?

Sari Pacific Jakarta does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Sari Pacific Jakarta?

Bundaran HI is the closest train, metro, or bus station, about 930 m away from Sari Pacific Jakarta.

What restaurants are nearby Sari Pacific Jakarta?

Restaurants including Steak Hotel by Holycow! TKP Sabang, The Baked Goods and Holland Bakery are popular in Sari Pacific Jakarta’s neighborhood which is known as Thamrin.

What popular shopping places are close to Sari Pacific Jakarta?

Located in the Thamrin area, Sari Pacific Jakarta is close to great shopping choices like Grand Indonesia Mall, Sarinah Thamrin Plaza and Thamrin City Trade Mall.

What are popular attractions near Sari Pacific Jakarta?

Guests at Sari Pacific Jakarta can easily visit Sabang Street, Jalan M.H. Thamrin and Jaksa Street located in the Thamrin area.

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See map

Explore the neighborhood

What people love about Sari Pacific Jakarta

  • 9.2

    Exceptional

    "The best manager on duty was Levie!"

    rahayu

    |

    June 12, 2022

  • 8.8

    Excellent
    Breakfast

    "Great location, nice and helpful staff, the breakfast was delicious, the room was spacious and have a comfort bed."

    Erika

    |

    May 29, 2022

  • 9.2

    Exceptional

    "I booked for Grand Deluxe King, the room is newly renovated, very nice."

    Nindya

    |

    May 28, 2022

Property ranking|Compared to 2,323 Jakarta properties
See all rankings
Location score
9.3/10
Room size
34 sqm.
Service score
8.5/10
Cleanliness score
8.1/10
Better than
97
%
of Jakarta properties
Bigger than
92
%
of Jakarta properties
Better than
91
%
of Jakarta properties
Better than
87
%
of Jakarta properties
Overall rating:

8.3

Excellent
925 reviews
Cleanliness
8.1
Facilities
7.8
Location
9.3
Read all reviews >
What travelers say they love:
Loved the foods, Big room and near with Culinary Area
Minies from Indonesia
Family with young children
More about Sari Pacific Jakarta

More about Sari Pacific Jakarta

Sari Pacific Jakarta

See the best of Jakarta with a stay at Sari Pacific Jakarta, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Sari Pacific Jakarta provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Jakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Sari Pacific Jakarta include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Sari Pacific Jakarta also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Sari Pacific Jakarta caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar. Guests of Sari Pacific Jakarta can even have groceries delivered to their room for cooking, using the hotel's special service.
Sari Pacific Jakarta offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Sari Pacific Jakarta. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 1.3 km away.


Reasons to stay here

This hotel scored better than most with an overall rating higher than 87% of accommodations in the city.
This hotel scores higher than 97% of accommodations in the city for its location.
This hotel stands out for its staff and service, scoring higher than 90% of the city's accommodation.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

15 mentions

Swimming Pool

9 mentions

Housekeeping

4 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Fiesta Restaurant

  • Cuisine: Asian, Chinese, European
  • Menu: Buffet, A-la-carte

Lobby Lounge

  • No additional information available

The Japanese @ Sari Pacific

  • Cuisine: Japanese
  • Menu: Buffet
Location
JL MH Thamrin no 6, Thamrin, Jakarta, Indonesia, 10340
Exceptional
Location

9.3

Airports

  • Halim Perdanakusuma International Airport (HLP)
    11.5 km 36 min drive
  • Soekarno-Hatta International Airport (CGK)
    19.8 km

Public transportation

  • Bundaran HI
    940 m
  • Gondangdia Railway Station
    1.1 km 16 min walk

Hospital or clinic

  • Posyandu Puspitasari
    540 m

Shopping

  • Grand Indonesia Mall
    1.3 km

Convenience store

  • Indomaret
    310 m 2 min drive

Cash withdrawal

  • ATM
    170 m 1 min drive
What's nearby

Popular landmarks

  • National Museum
    810 m
  • National Monument (MONAS)
    1.1 km
  • Gambir Train Station Building
    1.1 km
  • Grand Indonesia Mall
    1.3 km
  • Jakarta Cathedral
    1.9 km
  • Museum Bank Indonesia
    5.3 km
  • Jakarta Old Town
    5.7 km
  • Ancol Dreamland
    6.7 km
  • Istiqlal Mosque
    13.4 km
  • Beautiful Indonesia in Miniature Park
    17.9 km

Nearby landmarks

  • Gedung Parkir BPPT
    230 m
  • Sabang Street
    240 m
  • Menara Thamrin Parking
    310 m
  • Bank Indonesia
    310 m
  • Jaya Pub
    340 m
  • Arjuna Wiwaha Statue
    360 m
  • Djakarta Theater
    370 m
  • Tourist Police
    370 m
  • Jakarta Visitor Information Office
    370 m
  • Parkiran
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee460000 IDR

Extras

  • Breakfast charge (unless included in room price)185714 IDR

The property

  • Number of restaurants3
  • Number of rooms 418

Reviews of Sari Pacific Jakarta from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.1
Facilities7.8
Location9.3
Service8.5
Value for money8.1
High score for Jakarta
Rating
9+ Exceptional (159)
8-9 Excellent (71)
7-8 Very Good (84)
6-7 Good (29)
<6 Below Expectation (48)
Time of the year
Mar - May (141)
Jun - Aug (93)
Sep - Nov (80)
Dec - Feb (77)
All guests (925)
All room types
All languages

Show reviews that mention 

Showing 391 verified guest comments
12345
8.4
Excellent
Kartika from Indonesia
Family with young children
Deluxe King
Stayed 1 night in April 2019

Great service, strategic location”

If you want to explore the heart of Jakarta, esp Thamrin area, this hotel can be considered as your top choice. It is next door to Skyline building and Sarinah. Walk distance to Sabang (famous of its culinary choices). Close to the famous malls: Grand Indonesia, Plaza Indonesia. Close to Tanah Abang. We stayed for one night to fill our long weekend. We did not expect much for early check in but we could get the room 1 hour earlier. The check in process was very fast, less than 10 mins. The facilities in the deluxe room were old ones but still OK. For breakfast, there are a lot of choices: local, western, japanese food. The taste was OK. The swimming pool was not big, but they have swimming area for children. I asked for late check out and again the staff (thanks Yasmin) gave us more time until 1 pm. Overall stay: satisfied. We'll definitely recommend Sari Pacific to our family and friends.

Reviewed April 21, 2019

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10.0
Exceptional
RIHADIYANI from Indonesia
Family with teens
Grand Deluxe Twin
Stayed 1 night in February 2021

Recommended staycation with parents”

Nice & recommended place to have staycation for my mum. Everything at the hotel works well despite being an old hotel. It's well maintained, the staff were helpful and really nice from the first check in. We stay at their grand deluxe room, got their new renovated room with bathtub. Safety precautions were well maintained, it's my main reason in choosing this hotel to stay for having staycation with my mum. Breakfast were pretty basic and not many variations but perhaps it's due to the pandemic? Taste wise for breakfast? Can't say much, I had cereal, salad and sunny side up with toast. The porridge however mum says it's runny and not so nice. Will like to be back & stay here again when I'm in town. Thank you Sari Pacific for accommodating my mum staycation nicely.

Reviewed February 16, 2021

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Dear Ms. Rihadiyani, Thank you for choosing Hotel Sari Pacific Jakarta for you and your mom staycation and taking the time to share your great reviews. We are overjoyed to have such great feedback as customer service is everything to us. We also appreciate your comments in regards to breakfast variation and the porridge. Please accept our sincere apologies as we had fallen short of your expectation. Please rest assure that I have shared your feedback with the Team as we’re taking steps to ensure we maintain our high standards of customer service in the future. However, thank you for your constructive feedback and nothing pleases us more than to have loyal guests with memorable experiences with us. It is absolutely a pleasure to have you and we’d love to see you and your your mom again soon. With best regards, Abhi Gurung Acting General Manager.

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Sari Pacific Jakarta
10.0
Exceptional
ADAM from Singapore
Couple
Standard King
Stayed 2 nights in April 2019

Awesome Stay in Jakarta ”

I’m frequent to Jakarta and my favourite hotel will be Sari Pacific Jakarta. Easy access to all the eateries. Only setback this time is the aircon which is not working properly. Overall it is pleasant stay cause the staff are friendly and helpful

Reviewed April 14, 2019

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10.0
Exceptional
Abdul from Malaysia
Family with teens
Standard King
Stayed 3 nights in December 2018

Nice classy hotel with good breakfast and hotspot location”

Pro: 1. Great location: near plaza/grand indonesia, pasar tanah abang, thamrin city, Hotel locate in central, just take a taxi to go to jakarta selatan(senayan) and jakarta utara( gajah mada, mangga dua) with cheap taxi fair From hotel can walk 5 minute to the best food street in jakarta, jalan sabang, also can walk to sarinah mall. 2. Good breakfast spread and variety: got indonesian cuisine (nasi , ayam penyet, gado) japanese dish( bento, soba, even got chawanmushi) and other standard 5 star comtinental breakfast. 3. Can see a lot of local people staying in here. I didn’t see any arrogant arab people ( which is good ). What i can say this is indonesian people choice hotel to stay. Cons: 1. The bath tub is quite old, need to be replace

Reviewed December 17, 2018

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10.0
Exceptional
FAHIZ from Malaysia
Solo traveler
Standard Twin
Stayed 1 night in September 2019

Perfect hotel”

First of all I would like to say thank you very much for Sari Pacific Hotel I got surprise when I check in the room and find out that I got free upgrade to Pacific room. Very good location and near shopping mall,tanah abang and restaurants. I have enjoyable stay here on september.

Reviewed September 26, 2019

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9.6
Exceptional
Mia from Indonesia
Family with young children
Standard King
Stayed 1 night in December 2018

We loved our stay”

Pros: 1. The location is excellent. It is at the heart of Jakarta. And lots of eateries behind the hotel's building (at Jalan Sabang). 2. All staffs are super friendly & helpful. 3. We stayed in Standard Room. It is spacious with seating area (a 2 seater sofa) & a writing desk. 4. Adjoining rooms are available. Suitable for large family/group. 5. Although it is an old building, I found the room amenities & facilities were OK enough to suit modern lifestyle. Many power/electrical outlets & flat screen TV. In fact, there were ironing equipment (already provided in each room), a small fridge & lots of storage to keep ur belongings. 6. The bathroom is also spacious, with a bathtub. I personally loved the details ehich are very well-calculated. The water can drain completely. I could put the soap on the wash basin, so it didn't make the vanity/counter top messy. And what I loved most was the hanging shelf where I could put my toiletries & make up tools (lots of them). 7. They have free shuttle bus service to several popular areas around Jakarta. 8. Considering these pros, I would say they have a very reasonable room rates. Cons: 1. The check-in process took a while. I made our booking via Agoda, stated that we want adjoining (connecting) rooms. Before we arrived at the hotel, I called to reconfirm our booking & stated (again) to have adjoining rooms. However, when we finally arrived at the hotel & checked-in, we got rooms facing each other. I declined & asked to have another rooms which could be connected. While the staff was trying to find the rooms for us, the other staff (next to her) completed 3-4 other guests' check-in process. It was a bummer for us, to be honest. 2. The changing room in the swimming pool area desperately needs to be renovated. 3. There was nothing wrong witb our rooms, but if I may suggest, the carpet needs to be refreshed. 4. No warm/hot water when we bathe in the morning (around 10-11 AM).

Reviewed December 25, 2018

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8.0
Excellent
Ingrid from Thailand
Business traveler
Deluxe King
Stayed 5 nights in May 2019

Hotel needs an update”

Sari Pacific is in a great location and has enormous potential. It has a great garden and pool and a good gym (Clark Hatch) which is why I choose it. However it's old and needs an update. The rooms are especially poor. My first room smelt badly of damp and so I was moved - but the second room smelt as well though not as badly. So while the staff were really nice and I love the location and facilities, I couldn't recommend it. I really hope they will refurbish this hotel as I would stay there again if it was updated.

Reviewed July 24, 2019

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9.6
Exceptional
ENDANG from Indonesia
Family with young children
Standard King
Stayed 1 night in December 2019

Good location and nice staff”

The second time stayed here for just a staycation with family. It was easy to find anything where the surounding are many places of eat spot. Thamrin 10 just the next side of the hotel where so many booth food. We also can enjoying car free day at Sunday morning. The best part of this hotel is nice staff who give their best service. Mas Dicky, pool staff was very friendly and nice. He event remembered us, especialy our son and he took us care with provide the towel and asked how we are doing and how was our night. What a very good and nice staff. Definitely will come back to stay here again.

Reviewed January 26, 2020

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10.0
Exceptional
Laili from Indonesia
Family with young children
Deluxe King
Stayed 1 night in August 2019

Memorable Hotel”

I love this hotel so much because my late father often took me to stay at this hotel when I was young and now I bring children to stay here. I booked Deluxe room, but noticed that I got free upgrade to Junior Suite due to my booked room is full. I really appreciate what I received and enjoyable including Jakarta Muharraam Festival, its very nice event.

Reviewed September 03, 2019

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6.0
willmar from United States
Couple
Standard King
Stayed 1 night in April 2019

Above average”

I booked my stay at the 5 star hotel “Sari Pacific Hotel Jakarta” 9 nights March 28, 2019 - April 6, 2019 thru Boooking.com and 1 night April 6 – April 7 2019 thru Agoda.com. I booked the 5 stars rated hotel in hoping that I and my wife will enjoy the 5 stars service. I know that the hotel is at least 50 years old but it’s located at the prime location of Jakarta which is near to every point of interests in the capital city of Indonesia. I was assigned a room at the 10th floor. Upon checking in to my room I found that the carpet around the hall way at the tenth floor and the carpet at the room is kind of old, worn out and smell. It looks like that the carpet hasn’t been changed in the last 20 years. Moreover that the towels not even better than the mop towel in my house after being. No wash towels provided and the body soap was so little in size, about 2cm X 2cm. The bath room was so dirty and you can see the mold on the wall. The hotel only provided 1 tooth brush, one cloth sandals,

Reviewed April 11, 2019

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9.2
Exceptional
Joachim from Singapore
Solo traveler
Deluxe King
Stayed 3 nights in April 2019

Great and convenient location, good value for money, professional staff”

- Good value for money - Great restaurant and breakfast - Nice swimming pool area. Swimming pool around 3m deep (unusual for the area). - Classic style rooms with high standard - Within walking distance to MRT and Grand Indonesia Mall - Near Jakarta Monument and National Museum (walking distance) - Professional and friendly staff

Reviewed May 23, 2019

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10.0
Exceptional
Andana from Indonesia
Family with young children
Deluxe King
Stayed 1 night in September 2019

Excellent Room, Worth Price”

It was amazing supprisely when i got the room card at receptionist which i paid for deluxe but i got the executive king room. Thank you Sari Pasific, ur hospitality was amazing and enjoyable.

Reviewed September 23, 2019

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9.6
Exceptional
Andruw from Indonesia
Couple
Deluxe King
Stayed 1 night in July 2019

Great Hotel and Great Location”

Located in the heart of Jakarta, this hotel is very nice located. Near MRT, Near Street Food in Sabang, Near great mall like Sarinah, Plaza Indonesia and Grand Indonesia. Very great to feel Car Free Day at Sunday from 6-11am. They also have a great Restaurant. Nice Breakfast. Recommended Hotel !

Reviewed August 12, 2019

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6.8
Good
Wenny from Indonesia
Family with young children
Standard Twin
Stayed 1 night in September 2019

Old hotel, need renovation, good location in central Jakarta”

We got room 1002 at 10th floor, after waiting for 1 hour! Check in time is 2 pm but we came at 2.30 pm then being given a room 918 at first but needs to waiting 15 minutes as room not ready (how come! Regular check in time is 2 pm) but somehow they said the room got something trouble (in water plumbing if I didn’t mistake) then moving us to room 1002 but WE HAVE TO WAIT another 30 minutes! Wow! When get into the room, old carpet smell, dusty gordyn (my daughter sneezing all day until tomorrow morning when we decide to go out then). The worst thing is; renovation from 9 am in the morning veryyyy loud!!! Will not going back to SARI PACIFIC before the renovation finish!

Reviewed September 24, 2019

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9.6
Exceptional
Agus from Indonesia
Solo traveler
Standard King
Stayed 1 night in January 2020

Hotel located in center bussiness & public government office in Jakarta...”

Hotel with presticious place located in Thamrin Street...easy access to go another place with connceted with public transportation... Always want to come back to the hotels...

Reviewed January 27, 2020

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Dear Mr. Agus, Thank you for taking the time to share your great review toward Hotel Sari Pacific Jakarta. We are overjoyed to have such great feedback as customer service is everything to us and it is made my day to hear you had such a pleasant stay. Nothing pleases us more than to have loyal guests with memorable experiences with us. We’re all looking forward to welcoming you back again soon Mr.Agus. Best Regards, Abhi Gurung Acting General Manager

Responded February 24, 2020
Sari Pacific Jakarta
8.8
Excellent
Mohamed from Singapore
Couple
Standard King
Stayed 2 nights in February 2019

Pleasant Stay”

Hotel used to be under the Pan Pacific brand and now under a new management. However, service was still good.

Reviewed February 24, 2019

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6.0
Jae from Malaysia
Business traveler
Standard King
Stayed 1 night in October 2018

Been a regular customer of this hotel, but probably never again”

Ever since Sari Pacific separated from the Pan Pacific group, it seems like the service is gradually going downhill. Front counter staff is downright lazy and unhelpful. Do you expect them to wish you "Selamat Siang" or "Selamat Datang" with a smile? Well, don't keep your hopes up. Arrived earlier than 2pm? Tough luck, they'll just tell you to go elsewhere and return after 2pm to check-in without even having a look at your Agoda reservation and seeing if they can check you in earlier. Being a regular customer of this hotel for 4 years means nothing to them. Sorry, Sari Pacific. I really like your location and your restaurant food. But you've just lost a regular customer.

Reviewed January 28, 2019

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8.4
Excellent
Jae from Malaysia
Business traveler
Stayed 1 night in January 2019

Excellent hotel for business travelers”

Apart from an issue with an unprofessional counter staff recently, this hotel is my go-to whenever I'm in Jakarta. Excellent location, comfortable rooms, great in-room dining and restaurant food. This hotel offers really good value for money in all these areas.

Reviewed February 06, 2019

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9.2
Exceptional
Yulianti from Indonesia
Family with teens
Standard King
Stayed 1 night in August 2018

Very good location, helpfull staff and good food”

Nice hotel with classic interior, having good location to the central of Jakarta and good food too

Reviewed August 19, 2018

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7.2
Very good
Amin from Singapore
Business traveler
Deluxe King
Stayed 2 nights in January 2020

Once upon at time Sari Pan Pacific ”

Sari Pacific has been my Choice eversince for the past 25 years or more . I have seen it refurbished , Renovated and now Revitalise ? It is more a family friendly now The Vibrant is Long Gone , But the atmosphere surround cannot be replaced .

Reviewed January 30, 2020

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Dear Mr. Amin, Thank you for taking the time to share your great review toward Hotel Sari Pacific Jakarta. We are overjoyed to have such great feedback as customer service is everything to us. As for your information, we are currently refurbish our guest rooms and the project is still ongoing. If you give us a chance to earn back your trust, I can assure that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to welcoming you back soon to see the new look in the future. Nothing pleases us more than to have loyal guests with memorable experiences with us. We’re all looking forward to welcoming you back again soon Mr,Amin. Best Regards, Abhi Gurung Acting General Manager

Responded February 24, 2020
Sari Pacific Jakarta
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