Sari Pacifica Resort & Spa, Redang
Country View Villa for 3 People Sari Pacifica Resort & Spa, Redang
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7.0
Very good
3.6% this month
/10
(679 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - 170 meters to the beach

Sari Pacifica Resort & Spa, Redang

Terengganu Darul Iman, Redang Island, Redang Island, Malaysia, 20000 - See map
"Previous reviews had made me feel very apprehensive about our booking - and so I was pleasantly surprised upon arriving."
Evangelos - September 5, 2018
Very good service
7.6 rating for service
Good comfort
6.8 room quality and comfort
  • Airport transfer

  • 170 meters to the beach

  • Sauna

  • Air conditioning

  • Daily housekeeping

This property is in high demand!

Booked 31 times

Value for money6.3
Location rating8.4

Rooms available at Sari Pacifica Resort & Spa, Redang

Country Villa Triple
Country Villa Triple
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 2 king beds
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Lagoon Villa Quad
Lagoon Villa Quad
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Country Villa Quad
Country Villa Quad
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Lagoon Villa Triple
Lagoon Villa Triple
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Lagoon Villa Double
Lagoon Villa Double
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Country Villa Double
Country Villa Double
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Country View Villa for 4 People
Country View Villa for 4 People
...
  • Room size: 37 m²/398 ft²
  • Garden view
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Country View Villa for 3 People
Country View Villa for 3 People
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Lagoon View Villa for 3 People
Lagoon View Villa for 3 People
...
  • Room size: 37 m²/398 ft²
  • Lagoon view
  • 2 queen beds
Enter dates to see prices
Seafront Villa for 2 People
Seafront Villa for 2 People
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

What people love about Sari Pacifica Resort & Spa, Redang

  • 8.0
    Very good

    "Great experience."

    MOHD A.

    |

    March 27, 2018

  • 8.8
    Excellent

    "Hotel is good."

    Yogesh

    |

    June 20, 2018

  • 3.2
    Review score
    Location

    "Location of the pool is really amazing en a nice bar whit diferent cocktails."

    Liselotte

    |

    June 26, 2018

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More about Sari Pacifica Resort & Spa, Redang

More about Sari Pacifica Resort & Spa, Redang

9.6
Exceptional

"Awesome places to visit."

Sandip

|

October 17, 2018

An overview

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What they offer

8.4
Excellent
Staff 

"The front desk reception and maintenance staff are highly co..."

Michael

|

June 6, 2017

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Property's guest policies

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Some helpful facts

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Reviews of Sari Pacifica Resort & Spa, Redang from real guests

Provided by verified guests of Agoda
Agoda Reviews (679)Booking.com Reviews (599)
7.0
/
10
Very good
3.6% this month
Cleanliness6.6
Facilities6.3
Location8.4
Room comfort and quality6.8
Service7.6
Value for money6.3
Rating
9+ Exceptional (77)
8-9 Excellent (71)
7-8 Very Good (99)
6-7 Good (85)
<6 Below Expectation (190)
Time of the year
Mar - May (211)
Jun - Aug (224)
Sep - Nov (85)
Dec - Feb (2)
All guests (679)
All room types
All languages

Show reviews that mention 

Showing 522 verified guest comments
12345
10.0
Exceptional
goh from Malaysia
Family with teens
Lagoon View Villa for 4 People
Stayed 3 nights in July 2019

Exceptional”

My family and I truly enjoyed our holiday stay at Sari Pacifica Resort & Spa Redang Island. A big thank you to the Sari Pacifica Resort & Spa Team for their warm hospitality and great service throughout our stay. ❤️

Reviewed July 23, 2019
9.6
Exceptional
Hen from Malaysia
Couple
Country View Villa for 2 People
Stayed 2 nights in June 2019

Friendly staffs, comfortable stay”

The experience I had over there was pleasant to say the very least, and the friendly staffs of the hotel certainly contributed to the experience. The hotel room was large and clean, and the hotel is very close to the beach, would recommend for other travellers

Reviewed July 03, 2019
5.2
Abby from Malaysia
Family with teens
Lagoon View Villa for 3 People
Stayed 1 night in July 2019

Dirty”

Alot of ants in the beds Mosquito in the room. Very uncomfortable We are payung Rm600 per night for the room and we do not expect this kind of environment

Reviewed July 24, 2019
7.6
Very good
Saikumar from Malaysia
Group
Country View Villa for 3 People
Stayed 2 nights in June 2019

Value for money”

The resort is in a nice location. The staff where very freindly especially to prepare the required food and serve even at odd times. Rooms were a bit run down and needed upgrade and better cleaning. Wifi is slow but not a concern as it place to unwind . Pool is clean and beach is just a few steps away. Hotel organised all the trips for diving and snorkel. Overall value for money considering budget.

Reviewed July 17, 2019
5.6
David from Thailand
Family with teens
Lagoon View Villa for 2 People
Stayed 3 nights in July 2019

Very nice staff but disappointing hotel ”

For a place claiming to be one of the best in Redang it's disappointing. The food is awful, both buffet and à la carte. Breakfast supra basic. Diving was cheaper than around, but despite a super cool staff, very badly organised. No extra equipment in the boat (extra weights or spare masks), delays, promises of 3 dives trip becoming only 1 dive (we had to insist) and equipment hardly functioning. My bottles had 160 bars only and a broken regulator. Poorly prepared. At least the staff is super kind, especially the truck driver Kumar.

Reviewed July 17, 2019
8.4
Excellent
Gary from Australia
Couple
Lagoon View Villa for 2 People
Stayed 2 nights in July 2019

Paradise with an ocean view”

The location of this hotel could not be more invitingly beautiful as a beach/tropical island setting. We arrived on a ferry into crystal clear aqua water. The staff were extremely friendly and helpful which made us feel welcome. We loved the snorkeling trips with wonderful and informative guides. The room we had was huge, airy and with a lovely balcony for relaxing. The meals were average. We pre organised breakfast and dinner buffets for the couple of days we were there and probably should have gone elsewhere for our meals, apart from that we had a five star experience and really enjoyed our stay.

Reviewed July 13, 2019
4.0
Amanda from Malaysia
Family with young children
Lagoon Villa Quad
Stayed 2 nights in July 2019

Under expectation. Not value for money. In hygienic. ”

Room with black ants. Ask for house keeping and waited for hrs to clean up and house keeper told that black ants won't bite. Ordered for room service and waited for almost 45mins. Called to reception and was only told that meal ordered is not available..we are staying for 2 nights. Mineral water not refilled. Need to call up and ask for refill. Breakfast and dinner meals not much selection and few of us got vomiting and dierea on the last day we left the resort. This is totally out of my expectation with the value pay. If to say is a 4* resort. I will only say 3*. Will not come back again.

Reviewed July 10, 2019
6.8
Good
Jajas from Malaysia
Group
Country View Villa for 3 People
Stayed 2 nights in July 2019

Good”

There are 14 of us in the group so we booked 6 rooms in total, (friends & family short gateway) So here are some of our feedback Pros : - Amazing staff (friendly reception team) - Location near to beach - Amazing swimming pool facing the beach - Breakfast was good - Bathroom are super big - Wardrobe is also big Cons Room H60 -didn't get rooms cleaned at all, received a note from Housekeeping using a tissue box saying that they don't have spare key to enter the room, which is so ridiculous -bedsheet has stain on it -H56 Asked for extra pillow but end up only get it after asking the 5th time. H50 -has full of black ants on the table -only get the room cleaned after requesting it for the 3rd time -Minibar not cold H57 -aircond remote aren't working, we need to walk all the way to reception to inform them as the phone not working. (Aircond remote retify accordingly - but the phone still broken) -Asked for iron and only send it after 3 hours

Reviewed July 09, 2019
8.0
Excellent
Ahmad from Malaysia
Family with young children
Country View Villa for 2 People
Stayed 2 nights in April 2019

A beautiful English style hotel but a bit not maintained ”

Love how the design of hotel of English style where it looks quite luxury. The room was ok to me. We were upgraded to larger room instead of originally I had booked a standard room. The beds are comfy enough and the aircond working just fine. Only a bit rundown in the toilet. It seems a bit old but that did not affect much our stay. Food was ok and consider tasty for me. The best part is the beach. I really love the scenery of the beach. It is one of the beautiful beach I would recommend. It is worth the stay. I would sure come to Redang next time.

Reviewed April 17, 2019
9.2
Exceptional
Evangelos from Greece
Couple
Lagoon View Villa for 2 People
Stayed 4 nights in August 2018

Good choice (but expensive)”

Previous reviews had made me feel very apprehensive about our booking - and so I was pleasantly surprised upon arriving. The location is great, at the quiet end of the beach, where the sand is powdery and there are no pieces of dead corals washing up. Relatively few boats. No noise from bars. Christina at the reception is wonderful - efficient and polite. Room was really spacious and very clean. We had a 'Lagoon room', which meant a room facing an artificial pond. Very pretty. No insects or bugs. Yes, some of the furniture is outdated and the bathroom fixtures definitely need to be replaced. However, hot water worked and water pressure was fine. Housekeeping is between 2 and 6 pm, I think, but you can ask at the reception for them to come earlier. Towels for beach are provided. Breakfast was mediocre. If you plan to use the public ferry, get your ticket from Kuala Terengganu (Shahbandar jetty) - there the ticket costs about 35 RM per person, while the hotel charges 555 RM).

Reviewed September 05, 2018
8.0
Excellent
Alan from United Kingdom
Group
Lagoon View Villa for 2 People
Stayed 2 nights in August 2018

Maintenance Needed”

We enjoyed our short stay at Sari Pacifica - but feel a maintenance man would be a good idea - the shower was not fixed in the shower and many holes in the bathroom that just needed filling. Not a big job but a necessary one. but the location is fantastic and the view great ...

Reviewed August 30, 2018
7.2
Very good
Nur from Singapore
Family with young children
Country View Villa for 3 People
Stayed 2 nights in June 2019

Nice charming hotel with a beach front view, relaxing. Away from the noisy outdoor karaoke sessions ”

Room and toilet are clean but hate the mosquitoes and lizards. Remember to ask for mosquito repellent upon check in at the counter. If not, it will be worse during sleeping time ...... the mosquitoes are unforgivable and the lizards are making their loud sound right behind the bed! Seal up the gap of the balcony door so pest won’t easily enter into the room.

Reviewed June 29, 2019
6.0
David from Malaysia
Family with young children
Country Villa Triple
Stayed 4 nights in March 2019

Another run down Malaysian resort”

This place could be so good. The location could not be better, if you book a sea view room you are literally steps away from the beach. The beach is great, the sea is stunning. BUT The resort is mediocre at best. No information pack in room just a list of available TV channels which was ironic because, it turns out, there aren't any. Financial not technical difficulties I suspect. We asked for the password for the in room WiFi (as advertised) only to be informed that there was no WIFI access available in the rooms. This turned out not to be true but we only found this out later. In room phone does not work. No kettle. No plug for bath. Lagoon water feature is filthy. Staff were cheerful and helpful, particularly Shanif, but what can they do if the facilities are so poor. This place really needs some money spent on it. We only travelled from KL but if we had come from overseas we would be seriously disappointed.

Reviewed March 17, 2019
8.8
Excellent
Nur from Malaysia
Family with young children
Lagoon Villa Quad
Stayed 2 nights in April 2018

Good Location, best BBQ night”

If you are looking for more privacy location with great view, this is the resort you are looking for. They have limited choices for breakfast, but good enough to fuel you up for beach activities. Not to crowded. The staff very friendly and helpful. I'm agree with certain reviewers that this resort needs to invest on maintenance on the room's facilities. It will be great if you can get seaview's room. I think this is the only resort that provides you room nearest to the beach in Pasir Panjang. I love their BBQ night (only on Saturday Night if I'm not mistaken). They serve fresh seafood. Love their team work!

Reviewed April 09, 2018
8.4
Excellent
Aliya from United Kingdom
Couple
Stayed 5 nights in July 2017

Perfect location, lovely staff but needs some updating”

We couldn't have asked for a better location. Even though we didn't get a beach front villa, the walk was less than two minutes away from such a gorgeous beach with white sand and crystal clear waters. The rooms although in need of an upgrade (old design and old furniture) were very clean. Breakfast buffet was yummy and they replaced the food very quickly when it ran out. The pool was big and clean. Finally the snorkelling team were lovely and we really enjoyed our snorkelling trips. All in all it was a great hotel but if I could change two things it's 1) improve the wifi so you can also get it in the rooms and 2) upgrade the rooms with new furniture and decor. (Oh also, we had a balcony view onto a pond thing with some fountains but it's not very pretty to look at in my opinion, but we can't complain seeing as the rest of the island is idyllic). Thanks guys!

Reviewed July 24, 2017
8.4
Excellent
Trisha from Singapore
Couple
Stayed 2 nights in July 2017

Overall a pleasant stay”

pros: • Room service was good. Clean rooms even though we dirtied them the day before with our sandy feet • 15min walk from Shark Bay. • There were lots of eateries and shops outside of the resort. We had fun exploring outside the resort. At night there were bands from the other resorts playing music. Highly recommend to go out at night and see the other resorts. • Big swimming pool • Very Friendly and accomodating reception staff • Snorkelling guide is very nice,friendly and helpful! She guided us around in the sea and showed us many sea creatures and corals we would never have seen if we went by ourselves. Cons: • Place looks old. Door is rusty, the taps are coated with algae. We didnt dare use the bathtub. • There was no toothbrush provided. Towels,shampoo & soap, shower cap, even a comb was provided but no toothbrush or toothpaste??? :( (they sell toothbrush at their minimart but no toothpaste) • Food was terrible. It was edible but definitely not worth at the price we're paying for. There is many eateries outside that taste much better than the resort food. I highly recommend u head out to have your lunch and dinner instead.

Reviewed July 17, 2017
8.0
Excellent
Nur from Singapore
Couple
Stayed 2 nights in April 2017

Paradise”

Sari Pacifica is a very pleasant hotel with even nicer staffs. They tend to your every need and are sincere in their dealings with the customers. The hotel is fairly maintained and I had a view of the beach front from my room. However I do have a couple of feedback that I wish to give for them for constructive actions. The food can be tastier, even though it is at an acceptable condition now. They should not plant the Frangipani trees right outside the beach front rooms as they are already coconut trees which give the beach vibes, but the Frangipanis are just blocking the view of the beach from the rooms. Lastly, they need to maintain the pond better as it seems abandoned and unsightly.

Reviewed April 17, 2017
9.2
Exceptional
SIMRAN from Malaysia
Family with young children
Stayed 2 nights in April 2016

the lay-mans point of view”

well this hotel simply blew me away into a world of fantasy. its absolutely beautiful with a breath-taking view of the beach from its lobby, pool and some sea front villas. the location is simply great. the sand by the beach gives boracay's white sandy beach a very-very tough fight. however there were some issues which i faced and that was with the air-conditioning in the room. well i stayed for 2 nights and had to change 3 rooms, however having said all that i didn't feel even a bit of disappointment simply because of the super amazing staff namely Mr. Gopal, Mr.Brian and the resident manager. these team of fantastic individuals turned my holiday to a dream despite the aircond problem n stuff. i would definitely want to come back to redang island again and guess what its sari pacifica is where im going to stay again and again.

Reviewed April 19, 2016
8.7
Excellent
Paramasivam from India
Family with young children
Stayed 2 nights in April 2014

Enjoyed stay @ Sari Pacifica Resort”

Beachfront Room, Saturday BBQ Dinner, Friendly Indian Staff

Overall Excellent except the following: 1) Hotel Management is remote operated from KL, thus big communication gap between the two. I was helped by KL office and looks KL office didnt communicate to Resort and I was waiting for more than a hours in Redang Jetty for someone from Resort to pick me. 2) Resort contact number is never mentioned in any place. Eithe in Agoda website, reservation receipt (!), Sari Pacifica Website (!) except the KL office. Guess what KL office doesn't work on weekends.!!!!! 3) Food: I was nice but limited options on Continental and Indian recipes. Thus, for vegetarians resort food is nothing. Suggest resort to consider more American/Continental & importantly at least a few Indian recipes. 4) Special thanks to all new Indian Staffs, Calm and lovely Receptionist girls and finally the Chinese uncle in Dive center. These people made my stay unforgettable besides the mess done by KL team. 5) Since the resort is reopened recently, there is no happening in the Friday/Saturday evenings compared other resorts in the bay. Finally message to Sari Pacific Management, your facility got nice chance to beat TARAPAS. But you should first show commitment that you can reach first place and just cannot have a sky high price.

Reviewed April 29, 2014
8.4
Excellent
Muhd
Family with young children
Lagoon View Villa for 2 People
Stayed 2 nights in June 2019

A very good service ”

Maybe you can lower down the price of food as some of the guest could not afford to buy more

Reviewed July 01, 2019
12345
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  • Excellent location