Management CHANGED - Beautiful Resort!!!”

I read the reviews here and wasn't expecting too of my stay. To my surprise, my experience was positive and I came back with beautiful memories. They have a gorgeous swimming pool with surrounding beach chairs, a gym and a massage spa. I had a swim at midnight because the lighting was so inviting, and the bar was playing really nice songs. Enlightens my mood. The activities available are Snorkelling (RM70) in Pulau Kukus, Diving, Kayaking (Free), cycling (Free) and Volleyball. This is enough to maintain the serenity of the resort; anymore such as jetski will spoil the peace. For those who are into water sports, this is not the place to go. Like in gorgeous beach pictures, they had laid beach chairs along the beach. Also there are plenty of benches and modern bed-cushions around the pool. Didn't spot a hammock though. The Garden View I stayed in was F10 - which was the row behind Beach view rooms. It was a short walk to the main lobby and beach. High bed (I like!), big bathroom, and cosy. Due to Water Shortage to the Island, the Jacuzzi wasnt in operation. It is not spoilt, just closed to conserve water supply. Oh God they sure do make good Lunch and Dinner. Menu was a mix of local and Western. Prices are approx RM20-RM40 for a plate depending on what you eat. They also have a bar by the swimming pool - I love it! Sari Pacifica boasts the best staff service EVER! Friendly & amazingly polite. Expect regular "Hi, Maam!" "Are you enjoying yourself Maam?" and alot of smiley faces. A staff even woke me up at 9am as he was worried that I might have overslept and miss my breakfast! They helped me with my taxi booking too. Best staff service so far in any Malaysian hotel/resort. Bad reception and Wifi; close to non-existent. I'm not sure if it’s the resort or Sibu Island problem. If the wifi was strong, I could have posted pictures of my great stay to Facebook. I will come here again, with my friends and family.

Beautiful resort by the beach”

Booked two nights at the Sari Pacifica Resort & Spa. Amazed with the beautiful island and the golden and white sandy beach surround it! The hill top room was spacious with beautiful view. The staffs were very nice and professional. Our boat transfers from the Tanjung Leman Jetty to the resort went well. The pool was nice, big and clean. Breakfast and dinner was good. One thing to improve is the neon lights around the so many fountains, I think they were not necessary.. but it is just probably different taste with everyone. Overall stay at this resort was awesome!

Beautiful location, friendly staff! ”

This is a quiet island with only a few resorts, and the location of Sari Pacifica could not be better! The room was large, clean, and very comfortable with a gorgeous view. The included breakfast was very good with a nice variety. The staff were so wonderful- Terence in activities went above and beyond to ensure we enjoyed our stay! Kay in the dive center was super friendly and we had some awesome dives with him! Our only complaint is the lack of working WiFi. As someone who works online, it was nearly impossible to do anything online while here. Also the menu for lunch and dinner was a bit limited and overpriced for what it was. Overall, the amazing location, staff, and great dives made for a wonderful stay!

will not go again..”

The Sari Pacifica Resort & Spa, Sibu Johor rate themselves as a 5-star hotel. i think only 4-star or 3-star.. No tv can watch and jacuzzi is spoil.. all cant use..

Val from Singapore”

Sari Pacifica has a beautiful beach with soft sand and clear waters. The staff were very friendly and went out of their way to ensure we had a wonderful stay and accommodate to our request, especially Darren, who was willing to bring us to a secluded beach during his break time. Would definitely recommend this resort if ya looking for a short getaway.

Family reunion”

We enjoyed our two night 3 day stay at Sari Pacifica. We had garden villa rooms and we could still see the ocean from our rooms. The beach is beautiful. The pool was clean and inviting. Snorkeling was fun! The food was also plentiful and good.

Great value for money and fantastic location”

This hotel gets a lot of negative feedback, and I truely do not understand why. We paid around 120 SGD for a seaview room and after seeing all this feedback we were expecting the worst. The room was HUGE, with a comfortable bed, seperate sitting area, small sun dek, and nice spacious bathroom. The staff was super friendly (head chef is a great guy), and they even made a special BBQ for us on Tuesday (normally only saturday). Yes there were a few points that could have been better. Some stains on the sheets (but were washed), and here and there some corrosion on tap and shower (due to high iron content in water). But please consider that other resorts in the area, with same luxury are charging more then double. The island itself is very peacefull and beautiful with a small private reef just at the beach in front of the hotel. Be sure to include food in the booking. First of all it's good with a lot of variety, and second of all there is no alternative :-)! Our stay here was a great change from the husstle and bussle of Singapore. We had a great time, and would certainly go back. Great value for money!

Short getaway to Sibu island”

Hotel is relatively old and it shows at the resort. Hotel facilities are not maintained up to date and you'll see some remarks of that. E.g. diving facility has been "forgotten" and looks a little ugly at the other end... However staff were really attentive and did some efforts to keep visitors happy. Sibu island quite remote island from all places, even taxi drivers had some difficulty finding it. Recommended for short getaway.

Wonderful stay beautiful ambience and great hospitality ”

Thank you to all the staff who made us feel at home. No doubt the reviews about the water having a rusty smell and room facilities abit older. However the service is excellent! Thank you to Mr Kumar for arranging a special ferry for us to alleviate our fears after the choppy boat ride there. Great food limited variety but it’s good for us. Most importantly, it’s a beautiful Island waiting to be explored. Beach is so clean without trash lying around. A real gem

pleasant first island trip”

we enjoyed our first island trip very much. i strongly highlight that every staffs are super friendly and always have sweet smiley face. food is nice, environment is clean n neat. really a highly recommended place for having rest

Perfect short getaway from the city”

Quiet and calm resort. All the staff are very friendly and helpful. Best part is we were given 3 bottle of 1.5L of mineral water a day for free. The buffet dinner and lunch are at affordable price. The pool, bar and the beach are clean and comfortable!

Beautiful island but lack of maintenance ”

The sibu island is amazing itself. The hotel room are well decorated however disappointed with mouldy water tap and shower head. Believe that the hotel are lack of maintenance, we are bited by bed bugs. Advice to wear long pants to cover urself. Beside, the most serious issues is about the water in bathroom are come out with iron smell. Not even use it for brush our tooth. Staff are friendly and helpful.

i come with my friend's and family..”

The resort is really nice.the place is really beautiful and the staff also very friendly n helpful...but the water is really very bad... the water in our bathroom room is really out of our mind...but we still manage to enjoy our holiday... many thanks to all of u...and I always appreciate on your kindness.. best regards from Larkan Singh Balawan singh

Really Worth It!”

Everything is awesome and the staff was warm and helpful to us. The place itself, the view is superb! With the price that we pay as a group of 3 - it's definitely a steal! But we had an incident in which the water heater in our room has actually gone kaput - with fire ablazed and smokes coming out of the water heater. It has been resolved efficiently, the staff came and change it for us BUT we are lucky that we realised it sooner. There's no phone in the room for emergency, and we have to walk to the lobby to inform the staff. Perhaps that is one of the major improvement that the hotel can make. Other than that, it was a great stay!

Not worth paying”

Food is bad, kitchen and supplies were very poorly managed.Food at the all-you-can-eat buffet only 5 item and ran out often (~60-80% of the dishes were not available). the water has the rusty smell and we were very uncomfortable after shower. Very boring place ,i will go back pulau sibu resort.

Great getaway”

Our 3 day stay was a fantastic beach break. The accommodation was perfectly placed on the beach. The staff were fantastic about meeting our requirements. The pool was great for our toddler son. The resort is a little run down but still very comfortable. The BBQ on Sat night was a real highlight!

STAFF SERVICE, GOOD WEEKEND GETAWAY”

Well, the resort is well maintained,the room is comfy, the view is spectacular and it has a very nice beach despite that a lot of sand flies are over the beach, so me and my gf has actually bitten by lots of these sand flies and its quite annoying when you feel like chilling on the beach, the staff are very welcoming and provide great services, water as i read thru the reviews, still has the rusty taste and u won't feel refreshing even after shower, food is limited and they actually use the leftover breakfast for dinner, i was like omg when i saw those foods, althought their staff provide great service, but i wont come back again as its not worth the money and its hard to relax when lots of sand flies bite you.

A true sample of excellent hospitality!”

Really impressed with resort hospitality. Kudos to all the staffs made us stay amazing experience. We really like to thanks Mr. Sreekumar and our Dive master for making our stay special. We definitely will come back.

Great Services, value for money, but take note on the cleanliness”

The view and services is awesome, love all the buffet that provided by them, fish, prawn, beef, lamb and many more just for our 2 days 1 night short gateway from Singapore. Only 1 hour 20 mins drive from JB, and value for money compare to Bintan or Sentosa ... The only things that you need to take note is there is a rusty smell from their pipe water when you shower and brush your teeth! do use the 3 big bottles of mineral waters provided by the hotel. And just a really small side note, i changed to sea view room in the resort, and there is somebody knock by main door using ring knock the glass door in 4am, 3 times. i did woke up and take a look few times haha!! because i am not really afraid on this type of things and i believe human is more dangerous instead! so do believe the agoda review and nothing serious happen than just a few very loud knock! Have a good holiday! :)

Exceptional”

Absolutely love everything about this resort! It may need some refurbishment but the location itself is beautiful,the beach is almost private and the view is to kill for!