Sarova Stanley Hotel
Deluxe Room - Bedroom Sarova Stanley Hotel
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8.4
Excellent
/10
(186 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location
Parking
FREE
  • Westland Sundries Bookshop50 m
  • Nakumatt - Downtown60 m
  • Cosmos Forex60 m
  • Book Villa70 m
  • Gallery Watatu70 m
  • Bunson Travel80 m
  • Capital Realtime90 m
  • Elite Camera House90 m
  • Cameo Cinema90 m
  • Barclays Bank - cnr Kenyatta & Moi Aves110 m
  • Free Wi-Fi

    Sarova Stanley Hotel

    Corner of Kimathi Street and Kenyatta Avenue, Central Business District, Nairobi, Kenya, 00100 - See map
    "Thorn Tree Cafe is great, also historic."
    Michael - May 18, 2016
    Exceptional reputation
    Recommended by 89% of guests
    Excellent comfort
    8.7 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 16 times

    Property ranking|Compared to 2,721 Nairobi properties
    See all rankings
    Value for money score
    7.8/10
    Location score
    8.7/10
    Service score
    8.6/10
    Cleanliness score
    8.6/10
    Better than
    99
    %
    of Nairobi properties
    Better than
    99
    %
    of Nairobi properties
    Better than
    99
    %
    of Nairobi properties
    Better than
    99
    %
    of Nairobi properties
    Value for money7.8
    Distance to city center0.1 Km
    Location rating8.7
    Nearest airportWilson Airport (WIL)
    Distance to airport4.3 km

    Rooms available at Sarova Stanley Hotel

    8.7
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed or 2 single be...
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    Business Suite
    Business Suite
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    Heritage Suite
    Heritage Suite
    ...
    • Room size: 82 m²/883 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 double bed or 2 single be...
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    Double
    Double
    ...
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      Club
      Club
      ...
      • Smoking allowed
      • Shower and bathtub
      Enter dates to see prices
      Single Club
      Single Club
      ...
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        Executive Suite
        Executive Suite
        ...
        • Separate shower/bathtub
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        Junior Suite
        Junior Suite
        ...
        • Separate shower/bathtub
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        Penthouse
        Penthouse
        ...
        • Separate shower/bathtub
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        What people love about Sarova Stanley Hotel

        • 8.8
          Excellent
          Spaciousness

          "Room was large and comfortable."

          Michael

          |

          May 18, 2016

        • 10.0
          Exceptional
          Staff 

          "Both times we stayed (at the start and end of our safari) the staff were incredibly polite, friendly and helpful."

          Hannah

          |

          November 5, 2018

        • 6.3
          Good
          Cleanliness

          "The gym and swimming pool are are very good and clean."

          SIMON

          |

          March 13, 2016

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        More about Sarova Stanley Hotel

        More about Sarova Stanley Hotel

        8.8
        Excellent

        "Liked the roof pool and steakhouse."

        Sheldon

        |

        January 8, 2019

        An overview

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        What they offer

        6.3
        Good
        Spaciousness

        "The rooms are a good size."

        SIMON

        |

        March 13, 2016

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Sarova Stanley Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (186)Booking.com Reviews (314)
        8.4
        /
        10
        Cleanliness8.6
        Facilities8.1
        Location8.7
        Room comfort and quality8.7
        Service8.6
        Value for money7.8
        Rating
        9+ Exceptional (55)
        8-9 Excellent (48)
        7-8 Very Good (27)
        6-7 Good (17)
        <6 Below Expectation (7)
        Time of the year
        Mar - May (29)
        Jun - Aug (46)
        Sep - Nov (44)
        Dec - Feb (35)
        All guests (186)
        All room types
        All languages

        Show reviews that mention 

        Showing 154 verified guest comments
        12345
        10.0
        Exceptional
        Robert from United States
        Solo traveler
        Deluxe Room
        Stayed 2 nights in July 2019

        Exceptional”

        Nice professional staff

        Reviewed July 21, 2019
        6.8
        Good
        HAIFENG from China
        Business traveler
        Deluxe Room
        Stayed 4 nights in April 2019

        Where is my refund”

        I stayed in this hotel from 15-April-19 till 19-April-19. During my check in, instead of block amount, hotel directly charged $1,150 from my account. and they confirmed will rebate balance money back to my credit card when check out, and is confirmed to do rebate on 23rd,April. However, I didn't receive the so called rebate from hotel until today.

        Reviewed May 08, 2019
        9.2
        Exceptional
        EUGENE from United States
        Couple
        Deluxe Room
        Stayed 4 nights in August 2017

        A great Choice”

        I stayed in this hotel 40 years ago and was somewhat in a nostalgic mood to see if it had lost it's charm. Not only was I not disappointed but I was pleasantly surprised that in some respects it was better than my memories. My primary reason for this accolade was because the staff at the hotel was exceptional. From the doormen to the reception and the management it can only be stated that they were collectively 'more than a touch of class'.

        Reviewed October 28, 2017
        10.0
        Exceptional
        Christopher from Australia
        Business traveler
        Deluxe Room
        Stayed 2 nights in November 2014

        Third time visitor - will keep coming back”

        Location, services and helpful staff

        Third time staying here. Love that staff member Cecilia remembered me from last time that I stayed, and came up to me to say hi. Now that's personal service! Also love to finish my day in the steam room and sauna. Very comfortable hotel with good security.

        Reviewed November 28, 2014
        9.7
        Exceptional
        Swapnil from India
        Business traveler
        Deluxe Room
        Stayed 3 nights in May 2013

        A 5 star hotel at great price...!”

        Interiors, swimming pools and good gym

        The hotel gave me a mini feel of Titanic. the interiors are recreated like the 1920's . The internet was fast and easy to connect. The morning breakfast is a wide spread. The swimming pool is warm always and the spa and the gym is worth the time spent.

        Reviewed June 10, 2013
        10.0
        Exceptional
        Hannah from United Kingdom
        Couple
        Club Room
        Stayed 1 night in October 2018

        Superb customer service”

        The Sarova Stanley could not have provided better customer service for us. Both times we stayed (at the start and end of our safari) the staff were incredibly polite, friendly and helpful. We checked in quickly and the rooms were lovely, with thoughtful touches for our honeymoon. The 1902 lounge was wonderful and the staff up there were super: attentive, yet discreet. The evening buffet in the Lounge was delicious. Highly recommended as a safe, convenient place to stay in Nairobi: a 5* experience.

        Reviewed November 05, 2018
        3.6
        Izumi from Japan
        Business traveler
        Business Suite
        Stayed 4 nights in August 2016

        Over booking even payment in advance required”

        I paid one night room charge in advance and checked availability and got confirmation through the Agoda. Even though when we checked in, front person shamelessly told us fully booked and predecessor occupant did not move, so please shift t other Sarova hotel. I lost my face to colleagues. Never stay there,

        Reviewed September 01, 2016
        8.8
        Excellent
        Michael from United States
        Business traveler
        Deluxe Room
        Stayed 1 night in May 2016

        Classic historic hotel hits the spot”

        My first time. Always wanted to stay there due to the historical significance. I used the airport transfer which was greatly appreciated, and very efficient. They picked me up in a Mercedes sedan! 30 dollars. Bargain compared to chancing a taxi or other dodgy. The hotel is very nice. Rooms have been updated recently, but still maintain the historic feel. Room was large and comfortable. Staff is fantastic. Nothing is too much trouble. The only challenge is the central business district is not so safe anymore, so you can not go for an evening stroll. But they have a gym... Thorn Tree Cafe is great, also historic. This was Hemingway's hangout. Give it a try!

        Reviewed May 18, 2016
        9.0
        Exceptional
        Karen from Australia
        Solo traveler
        Deluxe Room
        Stayed 1 night in March 2015

        Truly Professional”

        Staff, Staff, Facilities,

        Thank you to your many wonderful staff who made my stay truly the best part about my trip to Kenya. George collected me from the airport and was a consummate professional. Nicolette massaged away my stresses like magic. Everyone I came across in the hotel and restaurants was extremely gracious in their service and manner. They anticipated my every need and made my stay amazing. Thank you!!

        Reviewed March 18, 2015
        8.3
        Excellent
        Jennifer from Netherlands
        Couple
        Deluxe Room
        Stayed 1 night in August 2014

        Fantastic Hotel”

        Service, Location and Facilities

        Absolutely brilliant - after 6 weeks in the bush it was nice to be in a Hotel with fantastic service. There was a misunderstanding with the Pick-up service and I was not picked up but they certainly made up for it in other ways to ensure I was satisfied during my stay. Would definitely return.

        Reviewed October 06, 2014
        8.7
        Excellent
        Niyi from Australia
        Couple
        Deluxe Room
        Stayed 1 night in June 2014

        Well maintained heritage hotel”

        Location and breakfast

        The hotel is centrally located in Nairobi and has a proud 100 years heritage. Staff were very efficient and courteous. Room was comfortable, but as with all heritage buildings, not always adaptable to new demands.

        Reviewed July 03, 2014
        8.3
        Excellent
        Andrew from United States
        Couple
        Deluxe Room
        Stayed 1 night in January 2014

        Good quick stop-over spot on our way to the parks.”

        Service, Charm, Food

        We stopped for one night at the hotel after a full week Safari in Tanzania before heading to parks in Kenya. The hotel was very helpful in providing us with a charming colonial hotel to recharge before heading back out into the bush.

        Reviewed May 07, 2014
        9.3
        Exceptional
        Rachel from United Kingdom
        Couple
        Deluxe Room
        Stayed 1 night in November 2013

        Excellent Services in Historical Hotel”

        Service, Food and Bar

        Attentive services.House keeping is top of the note. Excellent location, right in the center of CBD Old fashion hotel but in a good stage of maintenance. Delicious breakfast menu. Highly recommended to anyone who stopover in Nairobi.

        Reviewed December 04, 2013
        9.0
        Exceptional
        Geoffrey from United Kingdom
        Couple
        Deluxe Room
        Stayed 4 nights in November 2013

        Great, this is the best hotel in Nairobi”

        The best things are the quality of the restaurants, the good nature of the staff and that for an old, historic, hotel it is so well maintained

        This is about the sixth time my wife and I were there. We go back because it is simply the best especially considering the price is reasonable for Nairobi. People say that the city centre is a bad place to stay. This is true but it is worth a little inconvenience for the quality - and Nairobi has terrible traffic jams everywhere. Thorn Tree and Thai restaurants are very high quality - well worth the trip into town.

        Reviewed November 24, 2013
        8.7
        Excellent
        Jennifer from United Kingdom
        Solo traveler
        Deluxe Room
        Stayed 1 night in September 2013

        Convenient, comfortable centrally located hotel”

        The location of the hotel was great; the fitness centre well kitted; the fruit in the room very welcome.

        The hotel provided just what I needed: a comfortable place to stay at the end of a safari; a convenient location in the centre of town; a great fitness centre so I could get myself moving; freindly and relaxed staff who made sure I was OK but weren't intrusive.

        Reviewed October 06, 2013
        10.0
        Exceptional
        Elizabeth from New Zealand
        Couple
        Deluxe Room
        Stayed 1 night in September 2013

        Gorgeous older hotel”

        incredible history, wonderful breakfast, friendly staff

        Would not even look elsewhere when we return to Narobi, this is a fantastic hotel. Rooms are older and not overly modern, but the size was enormous and the history of hotel fascinating. Buffet breakfast was the best I have ever experienced, including bubbles and salmon bellinis to start. Staff very welcoming and hospitable. What a great stay!

        Reviewed September 24, 2013
        8.3
        Excellent
        mary from Ireland
        Family with teens
        Deluxe Room
        Stayed 1 night in August 2013

        Quiet and comfortable.”

        High security both outside and inside the hotel, English speaking staff and well trained and helpful staff.

        My daughter and I stayed three nights, Saturday, Thursday and Friday enjoying a safari mid week. On our first night we had a lovely large room with a bowl of fruit and pretty towel display with rose petals on the bed. When we returned after the safari we were given a much smaller room without fruit or pretty towel display. Otherwise we enjoyed our stay. Felt very safe with security guard on each floor and wonderful staff. The next question doesn't apply because after clearing security we were herded into marquees with only water to drink.

        Reviewed September 11, 2013
        8.7
        Excellent
        mary from Ireland
        Family with teens
        Deluxe Room
        Stayed 2 nights in September 2013

        pleasant, secure, clean and very helpful staff”

        friendly staff. 1st class security. clean room

        Our stay was very pleasant.Due to the high level of security we felt very safe. All the staff were friendly and helpful. Food was varied and of good quality. I would stay at this hotel again. The next question is about the return journey. I did not buy any duty free at Nairobi airport as I was stuck in a marquee for 5 hours with only bottles of water available.

        Reviewed September 11, 2013
        9.0
        Exceptional
        Huang from China
        Business traveler
        Deluxe Room
        Stayed 2 nights in August 2013

        a luxury hotel in city center”

        Tai Chi restaurant , swimming pool and room service.

        I stayed 4 nights in this hotel, because it located in city center and good for businesstrip, the room rate at the weekend is good than working day. Buffet breakfest is good, pool bar and Tai Chi restaurant are also good, only the Tai resturant is so expensive. near the hotel has a Italian restaurant (Trattoria) is also good but accept only cash.

        Reviewed August 25, 2013
        9.7
        Exceptional
        David from United States
        Couple
        Deluxe Room
        Stayed 1 night in July 2013

        Great Classic Hotel centrally located downtown ”

        Great Staff, High energy Bar, close to goverrment offices and Maasi Market

        We arrived at 3 am and the staff was so helpful and friendly so we went back for our last night before we left for our flight out at 4 am - Great comfortable rooms, Classy bar scene and the Thai Restaurant on floor 2 is fantastic - expensive but great! Lots of history in this hotel and upgraded recently!

        Reviewed August 14, 2013
        12345
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        • Excellent location
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