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Sarrosa International Hotel and Residential Suites
F. Cabahug St., Cor. Pres. Quirino St., Bgy. Kasambagan, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cebu City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Car park
Shuttle service
Hot tub
Free Wi-Fi in all rooms!
Check-in/out [express]
A very pleasant experience for me at Sarrosa International. i will return to relive the experience. ”
Very welcoming polite and trustworthy staff always offering to help. Very good security offers a security box in room 🔐 and one by lobby. Has an old fashioned feel about the place and it's very clean and tidy. Our room was very very clean. My girlfriend was extremely pleased with the place. If i wanted to be really picky and fussy i could mention the shower head was a little too low and maybe need raising a little to accommodate a tall westerner like myself but overall I'm very content with my stay. I didn't get to try the breakfast as we woke too late because we were so comfortable with our room but we will definitely be paying a visit again in future. Thank you for such a pleasant stay and experience of Cebu city. A great destination for a vacation. Kindest regards 🙂
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Dear Mr. Colin, Greetings from Sarrosa Hotel! Thank you so much for taking time to write this overwhelming review. I'm thrilled to hear that you appreciated everything, from accommodation to service .We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I would love to make your experience even more amazing. We are much more happy to received all of these review of yours. So thanks for your kind words and we look forward to seeing you again. God bless!
Excellent Accommodation”
The receptionists and cleaners are very accommodating.The chef already knows how I want my steak and carbonara done. The housekeeping prepares my laundry at exactly 6AM and therapist is always available for a massage at 12 midnight.This hotel accommodates my demands for thick blinds facing west for glorious sunset view. IT gives me my own router so I wont be interrupted with my work. Goes the extra mile Thanks Sarrosa for being my home away from home...The European ambiance and hospitality are the reasons of my countless bookings and stay with you. Highly recommended.
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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
happy”
Have stay here many times ,for the money spend, it is a very good deal,The staff at the check in ,(young man sorry didn't get his name) very helpful ,(knows the area well saving us time on shopping ,dinner and fun things to do) .our room with just like in the photos,and 1 of our reasons for staying here it has a real bathtub,which the wife misses on our travels.Not for everyone,but a nice walk to the mall and shopping even took in the just out Batman movie (at prices I haven't seen back home in MANY YEARS.With our stay at the Sarrosa ,and our stay in Cebu ,and Bohol,I'd give our trip there 4 stars,
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Recommended”
I appreciate how honest the staff was and their manager set our expectations that we are staying with guests who are quarantined at the hotel. They have provided us the things we need and offered to have our food orders delivered to our room instead of us picking it up on the ground floor. We were not able to use the hotel common facilities and only stayed on our room for our safety and also because we didn't have Health certificate from barangay which is required by the hotel but still, I appreciate that they accepted us as guests. I enjoyed the bathtub, city view and comfortable bed. There is less contact, no signing of documents but will ask to fill out health declaration form, health certificate and send these docs and IDs through email. They are also responsive to emails. Cons: The staff needs to fix the socket for the mini refrigerator and tv volume
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Solo Traveler”
The staff are all nice, room is clean. Was able to use their bath tub and they have an indoor pool at 5th floor. You can request for a late check out until 3PM with a charge of 500Php. Over all experience is good!
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Exceptional”
Rooms were spacious, and staff was really kind and accommodating. They know very well how to respond to queries and concerns from guests. For guests who just want to stay 'in a home away from home', this hotel is a perfect fit. But if you're the type of guest who is keen / particular on facilities, modern upgrades, interior themes, and the likes, then this might not be your palate.
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SPECIAL REQUEST UNNOTICED”
I made a special request to check-in early but got the reply late and i already booked for another night and same rate. Meaning I paid for two day stay but stayed for half a day. But the service, the accommodation, the cleanliness was worth it.
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Weekend Staycation”
It was the best Friday night. The staff were very accomodating and the room was super nice and clean. A budget friendly hotel with a bathtub. I would definitely comeback.
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Nice hotel”
Nice, old hotel in Mandaue close to some malls. The rooms are big, friendly staff. The water doesn't get too hot but that is the Philippines. Great food and nice people working here. Good value for what you pay.
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Best value for money”
The room is spacious, clean and more affordable. This is the 4th time I have booked here
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Always A Pleasurable Stay”
Our experience is always amazing from the start till the last day of stay. I hope they will fix our room phone bec it's NOT functional during our previous stay. Overall, It's a nice place to stay in Cebu. Highly recommended!!
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Dear Valued Guest, Greetings from Sarrosa Hotel! First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our main priority and commitment to consistently improve the way we value our customer. Thank you for letting us know know about the telephone in your room. We will look into this and make our next move to fix it. Your feedback helps us get better. Extend our service to extra mile, one of which we're really proud of. I'm so glad you're happy with your stay with us. I would love to make your experience even more amazing. Looking forward to consider us as your hotel choice in your future stay. God bless!
Our wedding”
I booked different rooms for different dates which were all confusing so I had a list and the staff especially Reegan, helped me and made sorting all bookings very easy. He was so patient in assisting and answering every request and question I had. Thank you!
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Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We are incredibly grateful for the remarkable appreciation of our exceptional services. I'm just performing of what really the true meaning of best costumer service. Wish you a fruitful life and blissful family. Sincerely, REGAN SARCAUGA Front Office Supervisor Looking forward to see you again in your next travel.
Excellent! ”
We love the rooms, friendly and very accommodating staffs, the only let down was the food, serves very basic foods, and flies we’re everywhere. Overall, we love the stay, would recommend and probably coming. Thank you!
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Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that you enjoyed your accommodations. Our hotel aims to provide a very truly unique experience and we are thrilled that we were able to exceed your expectations. God bless!
Huge Space”
The hotel may be an old madame but it has its charm. What I liked most is the space. The room can fit an extra four people. However, lighting needs to be improved.
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Dear Maria, Greetings from Sarrosa Hotel! Thank you for giving us such a wonderful review. Our Family Suite room is perfect for families and we are glad to hear that you enjoyed it. The hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comment about our lighting facilities. This will be surely taken into consideration. Looking forward to see you on your next visit! Regards, Kim Pableo, OTA Associate
Good but”
Stayed here before and enjoyed. This time I enjoyed however was let down by a useless shower for 6 nights. Very little water pressure and you had to turn on sink hot water to get hot water that you had 2 minutes before it was too hot. Couldn't add cold water else the hot would turn off. Staff are very good. They attempted to repair twice but didn't resolve. Hotel has a lovely grand entrance and is in a good location. Ok gym and nice indoor pool. Would I stay again. Not unless I checked the shower.
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Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hot shower that need updating. We are still looking forward to see you in your next travel.
Awesome experience!!!”
We enjoyed our stay at the hotel, weve tried their gym, their pool and tasteful breakfast.. you should check this hotel..
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Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We are incredibly grateful for the remarkable appreciation of our exceptional services. We would love to make your experience even more amazing. Looking forward to see you again in your next travel.
Clean rooms, wonderful staff and in the heart of Cebu”
Awesome staff, comfortable large rooms
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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
nice”
Spacious room, comfortable, good for group & family. Will surely back. I love the swimingpool!
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Spacious rooms”
I got a good deal when I booked the hotel. The room is big and spacious. The staff is accommodating and I will probably recommend and book this hotel.
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Always enjoy the our stay here in Sarrosa”
Everyone is very friendly and so polite. Huge spacious rooms, buffet breakfast is good, nearest mall is Ayala.
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Dear Ms. Marivie, Greetings from Sarrosa Hotel. Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We will be pleased to learn of your high praise. We work very diligently and it will give us with great encouragement to keep going what we are doing. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. I would love to make your experience even more amazing. Looking forward to consider us as your hotel choice in your next stay. God bless!