Very good7.6
Based on2175reviews
Sathorn Grace Serviced Residence
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"it is my second time to take this hotel."

wai C.Hong Kong
Swimming pool
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7.1 Very good location
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7.1Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Studio Room Only
  • City view
  • 30 sq.m.
  • 1 double bed and 1 king bed
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Suite Executive One Bedroom
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    1 Bedroom Premier
    • City view
    • 70 sq.m.
    • 1 king bed
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    Suite Premier One Bedroom
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      1 Bedroom Executive
      • City view
      • 60 sq.m.
      • 1 king bed
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      Suite Deluxe One Bedroom
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        Premier 1 Bedroom suite
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          Studio Suite
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            Deluxe 1 Bedroom Suite
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              Executive 1 Bedroom Suite
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                Standard Studio Suite
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                  Double Standard
                  • 30 sq.m.
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                  Deluxe 1 Bedroom Suite
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                    Premier 1 Bedroom suite
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                      Premier 1 Bedroom suite
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                        Studio Suite
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                          Executive 1 Bedroom Suite
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                            Deluxe 1 Bedroom Suite
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                              01 Bedroom Deluxe
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                                Standard Studio Suite
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                                  Executive 1 Bedroom Suite
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                                    Deluxe 1 Bedroom Suite
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                                      Standard Studio Suite
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                                        Standard Studio Suite
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                                          Premier 1 Bedroom suite
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                                            Executive 1 Bedroom Suite
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                                              Nearest essentials

                                              • Airports
                                                • 23 km
                                                • Don Mueang International Airport (DMK)
                                                • 24 km
                                                • Suvarnabhumi International Airport (BKK)
                                              • Bus and rail stations
                                                • 700 m
                                                • Surasak BTS Station
                                                • 800 m
                                                • Chong Nonsi BTS Station
                                              • Hospital or clinic
                                                • 350 m
                                                • Saint Louis Hospital
                                              • Pharmacy
                                                • 750 m
                                                • Boots
                                              • Convenience store
                                                • on site
                                              • Cash withdrawal
                                                • on site

                                              More about Sathorn Grace Serviced Residence

                                              An overview

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                                              What they offer

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                                              Verified traveler reviews

                                              Agoda Reviews (2175)
                                              Booking.com Reviews (177)

                                              7.6

                                              Filter by traveler type:
                                              Very good
                                              • Cleanliness 8.1
                                              • Facilities 6.5
                                              • Location 7.1
                                              • Room comfort and quality 8.1
                                              • Service 7.9
                                              • Value for money 8.2
                                              Very good
                                              • Cleanliness 7.8
                                              • Facilities 6.6
                                              • Location 7.3
                                              • Room comfort and quality 7.8
                                              • Service 7.5
                                              • Value for money 8.1
                                              Very good
                                              • Cleanliness 8.2
                                              • Facilities 6.1
                                              • Location 7.2
                                              • Room comfort and quality 8.1
                                              • Service 7.9
                                              • Value for money 8.2
                                              Very good
                                              • Cleanliness 8.0
                                              • Facilities 6.9
                                              • Location 6.8
                                              • Room comfort and quality 8.0
                                              • Service 8.0
                                              • Value for money 8.1
                                              Very good
                                              • Cleanliness 8.1
                                              • Facilities 6.8
                                              • Location 7.2
                                              • Room comfort and quality 8.0
                                              • Service 7.8
                                              • Value for money 8.1
                                              Very good
                                              • Cleanliness 8.2
                                              • Facilities 3.3
                                              • Location 7.4
                                              • Room comfort and quality 8.4
                                              • Service 7.6
                                              • Value for money 8.0
                                              Very good
                                              • Cleanliness 8.4
                                              • Facilities 6.5
                                              • Location 6.9
                                              • Room comfort and quality 8.2
                                              • Service 8.1
                                              • Value for money 8.3
                                              Provided by verified guests of Agoda
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                                              Room type
                                              • Studio Room Only
                                              • 1 Bedroom Executive
                                              • 1 Bedroom Premier

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                                              8.4
                                              Kenneth from Australia
                                              Couple
                                              1 Bedroom Executive
                                              Stayed 10 nights in April 2017
                                              Has improved”
                                              The hotel has improved since our last stay in January this year. Problems with hot water was not remedied during our stay even though staff were notified on the second day, we still only had luke warm water on our departure 8 days later. Overall though we like this hotel and find it good value.
                                              Reviewed June 02, 2017
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                                              10.0
                                              Artem from Russia
                                              Family with young children
                                              1 Bedroom Executive
                                              Stayed 4 nights in April 2017
                                              We enjoyed our stay and felt like we were at home. ”
                                              It is a nice apart-hotel has very good location, so we like to stay there every time we come to Bangkok. It is in a center of Bangkok but the street "soi" itself is very quiet. So it is easy to get everywhere from the hotel but you will not be disturb with loud sounds of the big city. It has very convenient 1 bedroom + 1living room with kitchen apartments. In the kitchen it has everything you possibly may need. All cutlery and utensils are there. There are 2 TV's and very comfortable king size bed. Simply to say it has all the convenience that your own apartment has but with nice addition. It has hotel cleaning service everyday. So you don't have to worry about anything, they will put new towels, toilet paper, soap and shampoo as they do in normal hotels every day. The staff of the hotel is very helpful and hospitable, and always responded immediately when we needed some help.
                                              Reviewed May 28, 2017
                                              Dear Artem and Family Thank you for taking the time to review our property, Say hello to your family and son, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Bangkok! Best Regards, Peter / Sathorn Grace Team..
                                              Responded May 30, 2017
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                                              Sathorn Grace Serviced Residence
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                                              9.6
                                              Mia from Denmark
                                              Family with young children
                                              Studio Room Only
                                              Stayed 6 nights in April 2017
                                              Spatious and quiet studio, but only one bed”
                                              Spatious and clean studio, great location, big pool at the top. If you travel with kids and book the studio presented as a 30 m2 room with one double bed and one king size bed, then be aware that Agoda has made an incorrect presentation. There is only one bed, and as we booked the place for 3 people, we all had to fit into this bed. We asked the hotel for the extra bed as the description of the room specifically says one double bed and one king size bed. However, the hotel was only concerned about what the Agoda "voucher" says, and the voucher says nothing about two beds.
                                              Reviewed April 30, 2017
                                              Dear: Mia Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue with renovations to our banquet and convention areas. We look forward to seeing you on your next trip in Bangkok! Best Regards, Peter, Sathorn Grace Team
                                              Responded May 03, 2017
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                                              Sathorn Grace Serviced Residence
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                                              7.6
                                              Naomi from Japan
                                              Solo traveler
                                              1 Bedroom Executive
                                              Stayed 1 night in April 2017
                                              Great staff, good value for money ”
                                              Great service...good value for money! Too bad the sauna was broken & hot water was lukewarm.
                                              Reviewed April 28, 2017
                                              Dear Naomi, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades to sauna at hot water machine. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Bangkok! Best Regards, Peter, Guest Service Officer
                                              Responded May 25, 2017
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                                              Sathorn Grace Serviced Residence
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                                              6.0
                                              Ahcene from France
                                              Business traveler
                                              Studio Room Only
                                              Stayed 1 night in March 2017
                                              Good price/quality ratio”
                                              Room is clean. A bite old fashioned. Need to improve quality of service at the counter.
                                              Reviewed April 07, 2017
                                              Dear Ahcene, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and roof deck areas. We look forward to seeing you on your next trip to our residence! Best Regards, Sathorn Grace Serviced Residence, Bangkok
                                              Responded April 20, 2017
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                                              Sathorn Grace Serviced Residence
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                                              4.8
                                              Keyvan from Denmark
                                              Family with young children
                                              Studio Room Only
                                              Stayed 2 nights in March 2017
                                              Old hotel. breakfast was not Good. Staff were not kind.”
                                              I will not go this hotel next time.
                                              Reviewed March 29, 2017
                                              Dear Keuyvan, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Your experience makes me learnt more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Sathorn Grace Serviced Residence
                                              Responded April 20, 2017
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                                              Sathorn Grace Serviced Residence
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                                              2.0
                                              STEVE from Belgium
                                              Solo traveler
                                              Studio Room Only
                                              Stayed 1 night in March 2017
                                              Bad wifi, cold shower”
                                              Wifi was bad, no connection Shower was cold, no hot water
                                              Reviewed March 20, 2017
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                                              2.0
                                              Jeffrey from Thailand
                                              Family with teens
                                              1 Bedroom Executive
                                              Stayed 3 nights in February 2017
                                              A Total Discrace ”
                                              This place is absolutely awful. There is no hot water, the internet doesn't work and the pool is out of order. The worst hotel I have ever come across in terms of service and customer satisfaction. You could not pay me to go back. Don't give this place a cent of your money or you will regret it.
                                              Reviewed March 17, 2017
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                                              2.0
                                              Jeffrey from Thailand
                                              Family with teens
                                              Studio Room Only
                                              Stayed 5 nights in March 2017
                                              Liars and Thieves - STAY AWAY ”
                                              This is the worst hotel I have ever had to deal with in my entire life. I booked my mother here for 15 days and after 5 she had to leave they took advantage of her as an old person. There was no hot water, the pool was out of order and filthy, and the Internet didn't work. This place is a despicable disgrace. My mother who is old booked the room twice by mistake for the first night. We called agoda and they said there would be no problem refunding the card they just had to call the hotel. The hotel refused but Agoda ended up paying the extra amount and said that the hotel was not being fair. We didn't need 2 hotel rooms and the hotel had us pay for a room not in use. We asked to leave early after 5 days because the hotel was not habitable with no hot water with a million other problems but the hotel wouldn't refund our money. It was so terrible we called Agoda who told the hotel to let us leave and again they refused. Agoda refunded our money and took the loss and told us to leave the hotel immediately. Apparently this hotel is notorious. My Mother also had to change rooms once and left the key on the dresser and went downstairs to move. They accused her of losing it and were going to illegally charge her card. I had to leave work and go down and fight with them. When I said I would dispute the credit card charge the key was magically found by housekeeping. This was after putting my Mother through and hour of worry and her searching everywhere including her old room which she had to search herself. Looking at the other reviews here it looks like no hot water, pool being closed and no Internet had been a problem for over a year. I work and live in Thailand and this is not a 4 star place it's a tire fire. STAY AWAY I cannot stress that enough.
                                              Reviewed March 17, 2017
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                                              7.2
                                              Kenneth from Australia
                                              Couple
                                              1 Bedroom Executive
                                              Stayed 10 nights in January 2017
                                              A Bit Disappointing”
                                              We have stayed at Sathorn Grace many times in the past few years but now new management have taken over we were a bit disappointed with our last stay in January 2017. Some of the existing staff who know us are still polite and friendly but some of the new staff are too serious and not as competent. Overall not as good as it was.
                                              Reviewed March 13, 2017
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