Exceptional”

Outstanding!!!!! Staffs are super friendly, special thanks to Denise ( manager ) for her warm welcome.and Thambo for being such great Historian of the place., and Mr.Cohen for the nice Hand written Birthday card and welcome gift. Saxon has multiple relaxing nooks .inside and outside . It’s safe , intimate, joyful,, clean , with beautiful decor . I will always recommend this place to friends and family without hesitation. Phenomenal Saxon,SA Marie

Outstanding”

Amazing experience, beautiful estate, great spa, awesome dinner at Qunu Restaurant and best of all the rooms are just spectacular. This hotels goes to great lengths to focus on detail to ensure that each guest experience is on comfort and luxury. Service very friendly and professional making this the best hotel in Johannesburg and one of the best in South Africa. We loved it and will be back.

A-M-A-Z-I-N-G”

My husband and I stayed here for a few days on our trip to Johannesburg and it was Spectacular!!! The Hotel is truly one of a kind it’s not your typical cookie cutter hotel but instead a architectural dream with a surprise around every corner. The hotel is extremely clean and the staff is so friendly goes above and beyond we forgot our outlet converters and even though the hotel offers this standard our one of our plug could not fit the converter offered we recognized this later in the evening and they offered to run into town to get us the correct one. This is the type of special care and service they offer. It was so good we had to force ourselves to leave the property to check out The town. If you are looking to feel like royalty this is the place to stay you will not be disappointed. We’ve stayed at plenty of 5 star hotels around the world and this tops the list. Truly the Epitome of first class service. We will definitely be going back.

Amazing Experience”

The Saxon continues to impress creating exceptional experiences! Beautiful, large and well appointed rooms, excellent service from very friendly staff who clearly show their desire to make their guests stay memorable. Best Spa in South Africa.

Superb Hotel-This or the Four Seasons”

This hotel is great for what it is...incredibly private, secure, secluded, elegant (except for all the gaudy drawings of the owner---wow) and checks the boxes. This is where the top level biz people, celebs, politicians (was that Mugabe I saw?') and dictators go! The gadgets in the room are great and functional. Rooms very large. It's quiet but also quite large. It definitely needs to be refreshed but I think that the owner doesn't have to given its reputation and status. Two choices in Joburg. The other is the Four Seasons. So it comes down I whether you want or need to be in Sandton.

Room for improvement here.”

Hotel itself basically fine. Any problems I encountered were via unhelpful staff behaviour/management policy? Seemed inappropriate during my accompanied guest-room familiarization to be repeatedly instructed to "come" (i.e. As one might address a small, well trained, domestic pet animal) by the staff member entrusted with this important "breaking of the ice" task. Uniquely disagreeable behaviour. As a cigar smoker I was disappointed to discover the hotel's guest cigar lounge/library was often unavailable to hotel guests on account of it being utilized by non-smokers for some purpose other than to enjoy a cigar. Surely the Saxon could provide non smokers with some other facility, enabling such a room to remain dedicated to its original, and advertised, purpose as a dedicated cigar smoking facility? I encountered several instances of inadequate/unprofessional customer service during the first day at The Saxon (especially among some restaurant staff) although service did improve on the second day of my 2 day stay. By the end of my 2-day stay I felt a warmth among all staff which was good.

Birthday Celebration ”

The Saxon upgraded us and we were treated to the most awesome service experience.

Exceptional Stay”

I felt like a princess my entire stay! What an experience! Thank You Saxon staff!

Best ever Super Luxery.bestever 10star service ”

Most super safe luxurious spacious clean comfortable high security location. rooms accomodating necessities for internet -spacious to accommodate extra beds. Super wonderful hospitality most friendliest staff from valet reception dining housekeeping management & staff. Beyond & above any USA establishment!! food offerings could be improved with more varieties..but delicious & healthy. Price definitely worth what you receive...wish there were more like this one!!! Mahalo🌺 from Hawai'i

Beautiful setting ”

The hotel and it's setting was so lovely, as was our room, the staff was very attentive and the service was first class. Can't wait to return!

Located in a residential area - very quiet. Stayed there predominantly to dine at LDR at The Saxon”

It's a very expensive hotel by any kind of standards but service was good and staff were very helpful. Room was very spacious and clean.

Great Hotel”

Really made the trip worthwhile, was in town on business and really had the greatest of time at the property. Rooms were spectacular, you felt like you were in the middle of no where and not in the middle of a large city. The staff was also fantastic, responsive, friendly and helpful.

It is a great place to be”

The staff is very professional. My whole family enjoyed the hotel thoroughly.

Amazing hotel extremely relaxing wonderful food ”

Rooms are large and very well appointed Friendly staff and wonderful atmosphere

Off season means off service ”

Having stayed here many times I was very disappointed with this visit. The spa is being renovated with very limited facilities currently available. This was not told to me in advance when I made the booking.

Great weekend stay”

Excellent service and rooms are great!

Excellence Defined”

Nothing more to say than absolute excellence!

A great place for a weekend away in Johannesburg ”

It was an enjoyable weekend break.

Fantastic hotel! Best device, food and hospitality I’ve ever experienced! ”

Service was impeccable!

EXCELLENT STAY AT THE SAXON”

EXCELLENT .