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Sayang Sanur Terrace House

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Very good7.7
Based on 109 reviews
Sayang Sanur Terrace House
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Interior view
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Swimming pool
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Swimming pool
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Balcony/terrace
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8.8 Excellent location
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8.8Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Airport transfer

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Room choices
Deluxe Twin Room
...
  • Pool view
  • 66 m²
  • 1 king bed and 1 sofa bed o...
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Deluxe Upper Floor
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  • Pool view
  • 66 m²
  • 2 single beds or 1 double b...
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Deluxe Ground Floor
...
  • Garden view
  • 60 m²
  • 1 queen bed
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Standard
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  • 25 m²
  • Non-smoking
  • 1 double bed
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Nearest essentials

Airports
  • 12 kilometers to
  • Ngurah Rai International Airport (DPS)
  • 110 kilometers to
  • Lombok International Airport (LOP)
Public transportation
  • 6 kilometers to
  • Bemo Kreneng Bus Terminal
  • 7 kilometers to
  • Tegal Sari Bus Terminal
Hospital or clinic
  • 2.5 kilometers to
  • Praktik Dr I Made Haryoga
Pharmacy
  • 1.3 kilometers to
  • Guardian
Convenience store
  • 1.7 kilometers to
  • Circle K
Cash withdrawal
  • 200 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (109)
Booking.com Reviews (48)

4.0

Filter by guest type:
Very good
  • Cleanliness 7.8
  • Facilities 6.8
  • Location 8.8
  • Room comfort and quality 8.0
  • Service 8.3
  • Value for money 8.2
  • Food and dining 5.2
Very good
  • Cleanliness 7.4
  • Facilities 7.0
  • Location 8.9
  • Room comfort and quality 6.8
  • Service 7.1
  • Value for money 7.4
  • Food and dining 7.2
Very good
  • Cleanliness 8.1
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.0
  • Service 8.2
  • Value for money 8.3
  • Food and dining 4.8
Very good
  • Cleanliness 7.4
  • Facilities 6.3
  • Location 8.6
  • Room comfort and quality 7.9
  • Service 8.5
  • Value for money 8.1
  • Food and dining 5.4
Excellent
  • Cleanliness 7.8
  • Location 9.3
  • Room comfort and quality 8.5
  • Service 8.5
  • Value for money 8.7
  • Food and dining 5.8
Very good
  • Cleanliness 7.0
  • Location 9.0
  • Room comfort and quality 9.0
  • Service 8.0
  • Value for money 9.0
  • Food and dining 4.0
Very good
  • Cleanliness 7.2
  • Facilities 10.0
  • Location 9.2
  • Room comfort and quality 8.5
  • Service 8.8
  • Value for money 8.0
  • Food and dining 5.5
Provided by verified guests of Agoda
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Room type
  • Standard
  • Deluxe Ground Floor
  • Deluxe Upper Floor

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7.2
Michele from Australia
Solo traveler
Standard
Stayed 2 nights in April 2017
quite hotel”
love stayig here. could do with some maintence. i got single bed sheet given for queen size bed. nothing unusual..this happens often here.could not use pool as very dirty. next day. chemicals were put in and turned a bright blue.
Reviewed April 13, 2017
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7.2
Michele from Australia
Solo traveler
Deluxe Ground Floor
Stayed 4 nights in November 2016
not a great room”
The room i got, the wifi wouldnt work, told staff many times, the air conditioner wasnt good., the people above me woke me early, I asked few times to be moved, as i was there not to be woken by noisy people above me,, the last night before they moved me finally, the above people woke me up at 12 am till 3am, i wasnt happy, then woke me up again at 6am.. i ask many times to be moved, i was so tired by the end of my trip.. i am actually re thinking about not staying here again..I have stayed here many many times... My last ngiht, they moved me. finally... I dont like how the one certain person at this place talks to the staff so rudely.. esp infront of guests,. dont worry about tree trimming worry about the rooms that need work, and clean out your air conditioner vents, this hotel has lots of potential, if cared for, Its a quite hotel with 20 units/villas, only ever seem 8 people in there at once, one night i had no air conditioner, it was a horrible night so humid, no wifi, and a broken washing machine tap, that flooded my room The staff here can only do so much under the circumstances.. maybe fix the pool lights before some one breaks their leg
Reviewed December 01, 2016
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7.6
Michele from Australia
Solo traveler
Deluxe Ground Floor
Stayed 1 night in November 2016
great little place”
I stay many times, sadly the rooms need work to be done on most of them, pot luck if you get a good one,, the pool lights dont work, which make it hard to see at night to step down the steps into the pool.. love the staff, here, they are helpful n friendly
Reviewed December 01, 2016
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6.4
Debbie from Australia
Solo traveler
Deluxe Ground Floor
Stayed 2 nights in November 2016
Could be a great place”
This place could be a great place, just needs some maintenance and a good clean. It was very dusty and the toilet had pee all over the seat, they need to get sheets that fit the bed also.
Reviewed November 30, 2016
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6.4
Michele from Australia
Solo traveler
Deluxe Ground Floor
Stayed 4 nights in November 2016
lets see. air conditioner didnt work. washig machine tap broke which half flooded the unit. ”
i lovevthis place butcwow it really needs somevtender loving care. cleaning isntvgood. pool lightscdont work. internet isnt good. my washing machine tap broke. flooding unit. then the sir conitioner didnt work. nothing worse than trying to sleep in a hot room. no discount or refund offered
Reviewed November 25, 2016
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8.8
Michele from Australia
Solo traveler
Deluxe Ground Floor
Stayed 4 nights in September 2016
Love this place”
Lovely quite hotel, the staff are lovely and willing to help in anyway.. see my other review for details of the room, The photos on this site are very out of date.. They could do with some new pillows, thats about the only downfall.
Reviewed October 04, 2016
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9.6
Michele from Australia
Solo traveler
Deluxe Ground Floor
Stayed 1 night in September 2016
Paradise”
I love this this place,, i came back twice this trip to stay,, The staff are lovely, The pool is quite, great for relaxing, The room consists of lounge room,TV, desk lounge, table n chairs. Bathroom including a big bathtub, washing machine, vanity toilet and a big cupboard,, The bedroom, had a bed, cupboard, a dressing table, chair and table I had the deluxe lower ground 106, , short walk tot he main street, prob 2 minutes up the driveway, The unit also has a courtyard with a pond with fish..
Reviewed October 04, 2016
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7.2
TIM from Australia
Business traveler
Deluxe Ground Floor
Stayed 4 nights in June 2016
Fawlty Towers”
Great location, fantastic pool, has lots of potential. Unfortunately grubby rooms. Could do with a thorough clean, particularly the bathroom and the bed linen .Electrical cord with taped up end in pool at little disconcerting ,staff easily confused though smiling and happy . But if you can overlook the dead cockroach or two ,cigarette holes in sheets and towel rail that falls off kind of events ,Sayang Sanur is really a gem for the price and often hardly anyone staying .You will have the fabulous pool to yourself and it is super quiet down the dead end lane .
Reviewed June 21, 2016
1 traveler found this review helpful. Did you? |
8.7
kerri from Australia
Couple
Deluxe Ground Floor
Stayed 2 nights in December 2015
Loved saying here at Sayang”
Great rooms with 2 Courtyards (downstairs) Friendly Staff, Great Pool
Our room was really comfortable equipped with kitchen and washing machine. Lovely decor. Lovely friendly staff. 2 Courtyards if staying downstairs. Close to shops, restaurants, minimart, would stay again and recommend
Reviewed December 30, 2015
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3.7
Michelle from United States
Couple
Stayed 3 nights in November 2015
Dirty”
location
This used to be a good hotel. Not any more. My room was filled with Mice Rat Feces. I would have moved if it was not prepaid thru Agoda. Also the Aircon does not work in the bedroom it was only a fan. The furniture in the so called living room is not comfortable. The Safety Deposit boxes were not working. The Pool was dirty and to hot to swim in. I don't think it was being filtered. Very disappointing.
Reviewed December 05, 2015
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