"The deluxe twin is a different building from the beach resor..."
April 22, 2018
110 meters to the beach
Located in heart of Puerto Galera
|Value for money||7.2|
|Distance to city center||15. Km|
|Nearest airport||Calapan City Airport (CPP)|
|Distance to airport||33.0 km|
"Unlike the negative reviews here, my family enjoyed our stay in this hotel."
January 2, 2019
"Mobile data has good coverage but similar with other hotels in the area, wifi is only available at the lobby/ restaurant area."
January 2, 2019
"The location is very accessible, walking distance from the white beach where various restos and resto bar are also located."
October 9, 2018
"The staffs were nice enough to accommodate us."
October 9, 2018
For travelers who want to take in the sights and sounds of Puerto Galera, Sea Jewel Beach Resort is the perfect choice. Only 15. Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Jubelle's Handicrafts, Father and Sons shipping Lines, Tia Maria's are just some of the attractions available to visitors.
At Sea Jewel Beach Resort, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy Wi-Fi in public areas, car park, airport transfer, restaurant, tours.
The ambiance of Sea Jewel Beach Resort is reflected in every guestroom. television LCD/plasma screen, mirror, towels, closet, non smoking rooms are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as diving, fishing, massage, water sports (motorized). Sea Jewel Beach Resort is a smart choice for travelers to Puerto Galera, offering a relaxed and hassle-free stay every time.
"Excellent location and reasonable price."
June 21, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Not a customer friendly”
The old lady/owner is like a CCTV who watches every move of the guests. Its very annoying to a guests especially if they will call your attention even in small things. Never seen her smiling. Very strict in terms of number of guests, they are counting headcount and charge excess (although this is ok). But even the check out time, they will charge you in excess of 30mins. No consideration while you check in lates and no succeeding guest in the room . There are a lot of hotel/resort around the area very near to the beach. Btw, the hotel is not beach front.
will not come back again”
the place is very near in the beach but the hotel is not so nice especially if you are with kids and oldies at the same time. No elevator just stairs for the rooms in 3rd floor. The food is not ok too.
Nice place and great and honest staff”
Checkin process was smooth as we did not have to wait for a long time to go to our rooms. We took our lunch at their restaurant and food was great. They can improve more on their cleanliness as there were hair remnants on the floor of the shower area in one of the rooms. For the complimentary breakfast, they should allow selection of breakfast on their menu rather than limiting it to just one type. What’s great about our stay was the honest staff who returned the cash left in our room when we checked-out. Luckily we were still in the hotel area. Great job!
Cheap: you get what you pay for”
We were a group of five in one room. A/C took a whole night to freshen up the room. Water pressure in faucets was inconsistent. Shower was faulty. There is no proper ventilation in the bathroom. No proper installation of hooks and lines for hanging clothes. We didn’t try the food. Front staff was friendly and accommodating though. We had a fair stay, but might not recommend this place to friends.
Value for money”
The hotel is just a few walks away from the beach. The room is spacious and clean. I was just disappointed that the hotel is not offering a water dispenser/refilling area at the kitchen. But overall, it was good enough for a place to sleep.
I had a good stay”
+Good location. Just a minute walk to the beach. + AC works well. Good water pressure in the bathroom. + Place is clean and well-maintained + Comfortable bed + Friendly staff + Not a lot of noise + Lots of food choices nearby
Value for Money”
Unlike the negative reviews here, my family enjoyed our stay in this hotel. The staff at the front desk greeted us with a smile when we arrived and all our queries were answered. Their marketing manager met us at Batangas Port, giving us further instructions in going to the hotel. Also, upon checkout, they assisted us in booking our return trip and in getting a tricycle which will bring us to Balatero Port. We didn't try their restaurant though as there are a lot of dining options to choose from along the White Beach shore. The room was big enough for a family of 5 and we did not have problems regarding the signal of TV cable. Mobile data has good coverage but similar with other hotels in the area, wifi is only available at the lobby/ restaurant area. Some points for improvement though - toiletries were not provided except for the bath towels and a tissue roll; water pressure is not enough to provide abundant supply of water for shower (which is understandable though due to the area).
Improve your management and staff should have a customer service training ”
I don't have any complaints about the location and cleanliness but, their service is very poor. Pros: 👉near the white beach and restaurants. 👉clean and spacious room 👉I like the balcony with pool view and hanging rack for wet clothes. Cons: 👉Staffs are not quite helful, as well as the owner. No enthusiasm or any willingness to help. I cannot even glance a smile in their faces. I do not think they are happy to see a new customers. That's how I felt during my stay. 👉No coordination with the online bookings, they cannot find my agoda booking on that day. 👉They can answer our questions but do not offer any help. 👉No ref or cooler and locker inside the room 👉1 cup of hot water is 5pesos and take note, you should go down to the reception to ask for the water and you should bring it on your own. Amazing! 👉No house keeping, we stay for 4 days and we sweep the floor by our own. 👉Room is not sound proof, we can hear the night goers outside and if anyone is swimming in the pool.
BEST ACCOMMODATIONS IN WHITE BEACH”
If you are looking for a great hotel, look no further! Stay here! I stayed here with my family for 3 days and were very, very happy with our stay. The staff were incredibly friendly and supporting and we were treated like family too! We called the owner, Tita, and she was very helpful and caring. The staff at the reception are great! From my family to yours, thanks for a great stay! - Mrs. Pacheco and Family
I absolutely will not recommend this hotel to anyone.”
I am writing to complain about my staying in at Sea Jewel Beach Resort. We couldn't imagine that our 3D2N stay in this hotel would be so bad, I am writing to express my disappointment with the service we received. Firstly, We're excited for our trip as this is our first time in Puerto Galera, but all became a disaster on the 1st day alone. We didn't expect that SEA JEWEL RESORT has 2 resorts. The other has a swimming and other one is the old building (where we've stayed) In short, we're expecting that we have a swimming pool on the hotel we booked, surprisingly we don't because they have 2 hotels but only 1 agoda account with the same pictures. Manager and Front desk keeps on blaming AGODA. You what it does not make sense to blame them why? because your MARKETING People handles your account and they are the one who's uploading the pictures. Basically what I've suggest is that they need to have 2 AGODA Resorts so that people won't be mislead.
Safe and clean rooms”
Pros: New Rooms, (deluxe rooms) Secured location, owner is always at the front desk to check people going in and out of the hotel, clean and decent rooms, delicious breakfast, very accomodating hotel staffs. Will book them again when we come back to Puerto Galera.
Decent place. Staff should be more accommodating. Location is very good. 1min walk to the beach.”
Make sure to book on this building its more closer to the beach. 1 min. walk and you can already dive in. This place is decent (i think that's the right word to describe it) don't expect a fancy hotel that would make up your room and all that services.The lobby was always dark and the staffs were always serious and not greeting the guests. I think they need to work on that -Smile. It costs nothing. 😊 But in all fairness our room is clean tho a little bit old. Cool a.c the tv was working fine tho old too. And what i love most is that they have 2 sockets inside the room and 1 inside the bathroom. So you can charge your phones at the same time. All in all we enjoyed every part of our short stay!
Lacks coordination within the staffs”
When we arrived at the hotel, we waited for about 30 mins just to get our keys. (they lack accommodating staffs even if there are 3 persons standing in the lobby) and we also pre booked our island hopping tour on their office at batangas port so it will be less hassle for us. however when we arrived at the hotel, the reservation staff was not informed and doesnt know about our pre booked tour, so again, we waited until she gets us a tour guide.
2-nights stay with family ”
+ very near to the beach; + cheaper price for the water and soda drinks; - use of swimming pool not included in the booking price; - noisy A/C units; - presence of mosquitoes in the room.
Love the location ”
It’s pretty near to the beache, the staffs are very friendly, love the towel shaped swan. It’s more cheaper to just go there walk in than booking on agoda. The rooms look pretty old, tv is old but works fine, it smells like an old house.
Pros near to the beach Cons the girl in the reception is not helpful, no wifi in the room, we occupied family room in the 2nd floor the window doesn't have safety grills for children might cause of fall,water is for sale 😅
Value for Money”
Hotel was clean and staff were very helpful. They helped us get a tricycle on our way to the port. They were responsive on what we needed during our stay.
If it wasn't for the very energetic and helpful staff it'll be rated lower. But the room was spacious, safe, and near the beach. The shower heater didn't have hot water, it was boiling water rather😂 but with everything else considered, it was a pleasant stay.
Best stay in PG so far”
We usually have our annual PG moments and it started way back high school years. Me and my friends have spent years going back and fourth to PG for relaxation, moments together, countless talks and fun nights. Sea Jewel Beach Resort has been our best hotel in PG so far. Looking forward on our trip next year and hopefully we can stay in this place again. Thanks!
Pros: 1. Few steps to the beach passing by the VM hotel and white beach resort. 2. They provide towel. 3. They provide ferry assistance at no extra cost. I paid the ferry fare directly at hotel when we arrived. 4. Spacious rooms. 5. TV with cable. 6. Aircon is working okay. 7. They have generator. We experienced brown out during our stay and we never had a problem. Cons: 1. No toiletries. Tissue paper only. 2. Stain on towel. Although they changed in right away, when i asked for replacement. 3. Dont like the beddings. Blanket too thin. 4. At their restaurant, it akes forever for them to serve your order. Super slow! Seems they are not used to serving 18 people at the same time. 👎👎👎
Sea Jewel Beach Resort