Secret Cliff Resort & Restaurant

very good service and location, driving only five min to Patong or Karon, breakfast okay with a great view, but the pool is too small.

great staff thanks to all for a great time great food resort very nice

sea view room is great

The hotel and the view are very nice, But climbing in the middle of the night to the room was a nightmare. During the day they have shuttles that can take you to the room, but feell like very bed not giving them at least 20 THB as a tip. So basically every shuttle cost as 20 THB

Had an amazing infiniti pool. Place was at an okay location as you needed to rent a scooter to get to any of the local restuarnat and beaches. Overall, hotel was super clean, nice pool, and had friendly staff.

The staff very friendly and courtesy ..always there to assist the guest . Able to accommodate special request in short time

It was kind if of a pleasure stay for us. Only that day 1 after checking-in into the room we saw coackroach on the pillow. There are 2 conditioners and 1 shampoo bottle in the bathroom which we do not know which one is soap or shampoo, and due to our experience luckily we know one of it is a conditioner. You have to bring your own cotton buds, shower cap, comb, toothpaste, toothbrush etc. No complimentary snacks in the room. If you eat you pay. Free 2 bottles of drinking water. Our room view is nice infront of the seaview but blocked by the trees. The restaurant is not halal for muslims.

Nice view and good service staff. The only back off is the location is middle of the hill, and is very inconvenient for people without own transport. The rest are fine.

Great view at a very affordable price if you choose sunset or ocean view category.. however staff could improve their English proficiency as it's hard to communicate requests or inquiries to them if we are not using basic English terms or words.. I booked Deluxe Ocean View and I did get the ocean view however it's not similar as the view displayed in Agoda.. the view was not direct front ocean view, my view was from the side (room 108), so although it's ocean view, I did not get my front ocean view even after I inquire to change room- the room the staff wanted to change me to was a shared veranda front ocean view with other rooms and smaller in comparison. Therefore I decided to maintain with earlier room that was given to me. I believe that the resort was not fully occupied as it was a Wednesday so they could have given me the front ocean view rather than saying that it's only meant for suite/family room (the reason they mentioned). Anyway, my stay was still enjoyable so all is well.

Firstly, I should commend on the kindness and very attentive staffs and guest relation officers on duty at our stay. They tried their best to their abilities to solve any issues that may or have had arise. But regardless to all the awesome jazz, we still had quite an unpleasant stay. For starters, we were advised to book online and also to put in a request to pre-select our preferred room units prior to our stay (for check-in the next day) as instructed by the receptionist of the resort. When check-in day comes, we were greeted with a notice that our requested room have been checked-in by another guest without the courtesy of informing us. The reason why we’ve chosen said room was the ease of access for my father whom assistance is required. Fine, they compromised and managed to get us another room, which isn’t too bad, but still manageable. But as for our other room, it’s was just horrendous. We have short circuiting issues, out aircond is out of service.

Everything is pretty amazing! Even the location. Just wanted to high light the people in the restaurant the bfast area. Be attentive the guests needs. Please bare in mind the pool. During the time the pool was dirty and there is a lizard. All in all. 👍🏻👍🏻 Front office is proper communication and helpful enough. The driver the moment we checked in and checked out is very friendly. We did it manage to remember the name but I guess you all can retrieved it and give them a best highly five. If we have chance to come back will definitely will get back to them. Thank you team.

Overall I'd a good experience except few things like staffs were little bit less proactive and sometimes there were not reactive at all.

I booked a place for 4 nights room was good and nice but could not keep a noise because I still could hear next door talking until late at night also dogs kept running around while I was sleeping until woke me up. I also have tried to had dinner there at coco pizza restaurant taste was so so, another night tried to have another restaurant also not really satisfied. Foods were so so and event gave me wrong order.

Booked a book with an Ocean View and was pleasantly satisfied with what we received. Facilitates were as featured in the pictures but just more dated. Generally hotel facilitates need maintenance and some upgrading. In house massage was relaxing and great as it was carried out in a suite with an unblocked view of the ocean. Hence, we enjoyed the natural sea breeze and sound of the ocean during the massage.

Cons: nothing within walking distance, no food options besides hotel restaurant, no vegan food options, bad WiFi reception, air conditioner barely worked, didn't give new towels daily Pros: clean, gave free water bottles, separate beach towels, free shuttle to two beaches daily

I booked family room and seaview and it was awesome! Never regret it! I'm inlove! Everything so far so good! I'll come back again for sure! Value d money spend! 😍 Ps : this place suit your travelling when u just want to relax, quiet environment, beautiful scenery and enjoy your holiday! 😍

We were very disappointed as the hotel did not cater to our request for a vegetarian breakfast, where we were just requesting for any one vegetarian dish. We had to just eat bread and butter which we can easily buy from any department store - where as we had paid for breakfast..... The hotel’s rooms are spread out and the intercom phone facility doesn’t work so there is no room service and you cannot call for any housekeeping needs etc. It was quite surprising that the hotel did not serve any vegetarian food for breakfast but for dinner when we were paying extra they happily maid vegetarian spaghetti...vegetarian pizza...vegetarian red curry..etc. All in all not a very pleasant experience...

Staff is friendly, place is beautiful, good value for money. Food is good, id recommend it any day of the week. downside is Agoda doesn’t show the resort asking a 3000 baht deposit & the resort is split on each side of the road, best is to contact them before you book a room & ask if it’s on the see side or across the road. Stay seaside if you can, prices there as still good for what you get. Bonus was that I saw a lady staff member at the restaurant with the most beautiful smile ever, it lit up my day, everyday, & id come back just for that!

Staff of restaurant not well trained for well negotiating & behaviour.

Hotel is clean , staff friendly