Very good 7.8
Based on 2333 reviews

Recent customer comments

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Very good

based on 2333 reviews
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.9
  • Food/Dining 7.5
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Joanne from Australia
Solo traveler
Deluxe Ocean View
Stayed 2 nights in May 2016
Splendid views
I had 2 nights purely for view. I paid extra for oceanview and it was spectacular. Pool was ok and breakfast kinda like feeding time at the zoo with Chinese groups. I kinda prefer to be near little cafes to eat out rather than fight for a chair and clean plate and cutlery at a dirty table but I'd stay there again for the view only. Breakfast seemed understaffed. Room was clean and comfy.
Reviewed May 21, 2016

john from United States
Deluxe Ocean View
Stayed 2 nights in May 2016
Room was dated. Also walls ugly in room and bathroom. Pool tile missing.
Reviewed May 16, 2016

Tim from Denmark
Deluxe Ocean View
Stayed 2 nights in May 2016
Very noisy under the restaurant
Reviewed May 08, 2016

Mai from Vietnam
Superior Double or Twin Room with Garden View
Stayed 2 nights in May 2016
Reviewed May 07, 2016

chayannapat from Thailand
Family with young children
Deluxe Ocean View
Stayed one night in April 2016
I like the pool
Good ocean view
Reviewed May 06, 2016

Lyn from Thailand
Solo traveler
Deluxe Ocean View
Stayed 2 nights in April 2016
Awesome view and a place to find Zen
The location, view and cliff rocks are amazing!!! The place has two areas/ accommodation. The villa (new section across the road and the old section (seaside). I stayed on the old section and paid only a lil less. The appartmemt was ok but needed to be updated. What made my stay worth it was waking up to the ocean view. Staff on the other hand are not the very best! I could only say positive things about the lady at the concierge who knew how to talk English was wonderful and the female cleaner whom went out of her way for everything. The report needs an update, the tanning section was not in fit state and the pool tanning bed are very dirty and stained The Resturant is far too busy serving group tours and have no system leaning everyone hungry, ppl waiting on food and last to eat. The place has soo much potential, the operation and updates desperately needs to improve!!!
Reviewed May 02, 2016

Tanidda from Thailand
Family with older children
Deluxe Ocean View
Stayed one night in April 2016
Good view
Good view for sea view room
Reviewed April 29, 2016

Dusadee from Thailand
Superior Garden View
Stayed 2 nights in April 2016
Staff very helpful The room nice and clean .
Reviewed April 23, 2016

adrian from United Kingdom
Grand Deluxe Ocean View
Stayed 5 nights in April 2016
Hotel room we had very good clean but very noisy as restaurant above room so noise ontill late and noise early in morning you can here people eating chatting moving chairs disappointing Also spent a lot of money for first 2 nights in hotel restaurant and to be told kkadt night there no room for us no table as the hotel look after tour groups instead of gusts tour group get tables to many chinese tourist again hotel look after them rather the other guests breakfast a knightmare battle for table and they Only supply food for them I would not book this hotel when so many Chinese tourist are there in future
Reviewed April 22, 2016

Nigel from United Kingdom
Deluxe Ocean View
Stayed 3 nights in April 2016
Lovely Hotel with pros and cons
The pluses - the hotel is on the cliff overlooking Karon beach and has stunning views from many of the rooms and the restaurant. The staff were fantastically helpful and friendly. The pool although small overlooks the ocean and was very pleasant. The rooms were kept lovely and clean. The minuses - The hotel is on the main road between Patong and Karon. The hotel comprises of villas up a steep hillside and therefore walking can be tiring, but the hotel provide a golf buggy service too and from rooms. The road is too busy to walk on so you are forced to take small buses in and out of town which cost around 200 baht each way (5 minute journey). The restaurant whilst lovely was somewhat overpriced for Thailand with some Thai dishes costing 550 baht. Overall - the views, the staff and the overall relaxing nature of the hotel are major pluses and if you want to be a little out of the town and don't mind the extra transport costs it is definitely a plus for me.
Reviewed April 21, 2016


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