Secret Cliff Villa
Secret Cliff Villa
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Superior Villa with Sea View Secret Cliff Villa
Superior Villa with Sea View
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Lobby Secret Cliff Villa
Lobby
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Lobby Secret Cliff Villa
Lobby
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Swimming pool Secret Cliff Villa
Swimming pool
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Location
Good
6.9
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Secret Cliff Villa

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Very good
From 636 reviewsSee what guests said
7.3
  • Airport transfer

  • 590 meters to the beach

  • Free Wi-Fi in all rooms

  • Sauna

Room choices
Deluxe Villa with Sea View
Deluxe Villa with Sea View
...
  • Ocean view
  • 29 m²/312 ft²
  • 1 double bed and 1 queen be...
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Superior Villa with Sunset View
Superior Villa with Sunset View
...
  • Sea view
  • 32 m²/344 ft²
  • 1 double bed
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Superior Villa with Sea View
Superior Villa with Sea View
...
  • Ocean view
  • 24 m²/258 ft²
  • 1 double bed and 1 queen be...
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Deluxe Villa with Sunset View
Deluxe Villa with Sunset View
...
  • Sea view
  • 32 m²/344 ft²
  • 1 double bed
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Villa Deluxe
Villa Deluxe
...
  • 32 m²/344 ft²
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Villa Superior
Villa Superior
...
  • 32 m²/344 ft²
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More about Secret Cliff Villa

More about Secret Cliff Villa

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Talay food1
1.4 kmAsian, European, Thai
Rayaan's Oriental Restaurant
3.4 kmAsian, European, Halal
Number 6
4.0 kmAsian, Seafood, Thai
European cuisine
European cuisine
Rustic - Eatery & Bar
2.9 kmEuropean, Italian, Mediterranean
Akvavit sill & nubbe
6.6 kmEuropean, International, Scandinavian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (636)Booking.com Reviews (335)
7.3
Very good
Read reviews from:
Cleanliness7.6
Facilities7.4
Location6.9
Room comfort and quality7.4
Service7.4
Value for money7.5
Provided by verified guests of Agoda
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Room type
Superior Villa with Sea View
Deluxe Villa with Sea View
Superior Villa with Sunset View
Deluxe Villa with Sunset View
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Showing 563 verified guest comments
12345
2.0
nari from South Korea
Solo traveler
Superior Villa with Sea View
Stayed 3 nights in April 2018
Never recommand”
1. Not kind and no work people. 2. Pool is dirty 3. Breakfast and food not delicious as much as last year 4. So much bugs. 5. Not comfortable room quality (I have spent 3 type rooms but all is not good.)
Reviewed May 05, 2018
2.0
YEE from Malaysia
Couple
Superior Villa with Sunset View
Stayed 1 night in July 2017
Poor customer services, far from beach, inconvenient room location”
Disappointed with the customer services and room condition. Air-conditioning malfunction and waited for 30 minutes and they dont really understand english language and this cause even worst situation.
Reviewed February 20, 2018
7.2
Akhil from Singapore
Couple
Superior Villa with Sea View
Stayed 3 nights in December 2017
Nice place to stay ”
location wise it quite interesting and peaceful place to stay. i enjoyed there and honestly only drawback is transportation to this place and staff not understanding so faced problem.
Reviewed January 28, 2018
8.0
raksa from Thailand
Couple
Superior Villa with Sea View
Stayed 1 night in January 2018
Romantic and good view”
Good environment but have to many mosqito when we want to chilling in the gargen
Reviewed January 23, 2018
5.6
Sophie from United States
Couple
Superior Villa with Sea View
Stayed 1 night in January 2018
Above average”
The views from this place are lovely however that’s about it. It’s not walking distance to the beach. Not sure why but they wouldn’t rent us a scooter (we had no problem renting scooters anywhere else in Thailand). Taking taxis everywhere was annoying and expensive. Our ac didn’t work, which they did promptly fix for us. However there was a lingering smell of sewage. Not sure if this was just near our room or on the whole property. I would definitely recommend staying closer to the beach for this price... the staff weren’t particularly friendly and the breakfast was less than mediocre. we had been to Bangkok, railay and Koh Yao Noi and this was definitely our least favorite lodging experience.
Reviewed January 21, 2018
6.0
Toshiya from Japan
Solo traveler
Superior Villa with Sea View
Stayed 3 nights in January 2018
Very isolated”
It's very far from karon beach. Can't go by foot. If the room is at mountain side you have to cross the public road through busy and fast traffic. There is bathtub and hand shower but no hook to hang the shower. There is toilet bowl but no holder to put roll paper on. At night the only restaurant is occupied by tourists group from outside. One good thing is employees are young, kind and friendly.
Reviewed January 15, 2018
5.2
nari from South Korea
Couple
Superior Villa with Sea View
Stayed 4 nights in December 2017
So loud, even expensive”
It was my twice visit. So loud because of sound arresting is no working at all. If i habe chance to visit karon I never visit this resort.
Reviewed January 06, 2018
4.4
Crystal from Germany
Couple
Superior Villa with Sea View
Stayed 4 nights in December 2017
Definitely not value for money”
The property/grounds and common areas are all very beautiful. The panoramic view of the ocean is also spectacular and also makes for a unique breakfast experience. The breakfast itself is also quite varied. Having said that, the hotel leaves a lot to be desired. For the price we paid we were disappointed with our room. We booked a sea view room, but in fact had a tree view room. The furniture is old-fashioned, very little packing place, the bathroom is also very basic. Our friends booked their room on booking.com and it was a little better than ours which was booked on Agoda. The staff aren’t very responsive to the needs of guests. We had no nightstand lamp, called the reception and requested to have one - never got one. On one occasion the housekeeping left us no towels. Again, called reception and had to wait hours to get them. We signed up for the New Year’s gala dinner, no provisions were made for the rain and ultimately had an anti-climatic experience due to poor management.
Reviewed January 06, 2018
10.0
Vivian from United States
Family with teens
Deluxe Villa with Sea View
Stayed 5 nights in December 2017
Wonderful”
Could improve food
Reviewed January 05, 2018
10.0
Vivian from United States
Family with teens
Superior Villa with Sunset View
Stayed 5 nights in December 2017
Fun Tuk Tuk rides great room and view and staff”
Could improve the food in general
Reviewed January 02, 2018
2.0
Anthony from Australia
Family with young children
Deluxe Villa with Sunset View
Stayed 14 nights in December 2017
NIGHTMARE HOTEL! DO NOT STAY HERE. ”
So many issues. If you want your holiday ruined then book at Secret Cliff Villa. We booked the Deluxe Villa w/ Sunset view but we had to be driven back and forth up a very steep hill in a rusty old truck from our room to reception, the pool, dining area every single time. This made it very inconvenient to get to our villa. The Villa had a nice view but no shower! You have to sit down to shower, the cord is a metre long & can't be hooked on the wall. The bathroom was dirty & the bedroom begins to smell of toilet sewage if you don’t have door and window open. So you can’t securely lock your door while you’re sleeping. In the middle of the night the power is turned off. So no air con, no lights, no charging phones, no internet. The breakfast was average with fruit left out for flies to crawl on and cold eggs. The pool area is terrible. Only small with has broken tiles (dangerous) mould & dirty lounge chairs. Plus the staff were rude too. We booked for two weeks but left after two days.
Reviewed December 24, 2017
4.4
Laura from United Kingdom
Couple
Superior Villa with Sea View
Stayed 14 nights in November 2017
Poor”
Expected great things from the photographs but don’t be fooled. We stayed in the ‘superior ocean view room’ and let me tell you there ain’t nothing superior about it. Yeah you can see the ocean.. across the noisy main road that you have to cross everyday to get to the lobby/restaurant (which is ridiculously overpriced i’ll add) The toilet broke 3 times & there was a consistent drainage problem, amenities were missing from the room, stains on bedsheets, the lamp was broken, the patio door to the balcony wouldn’t shut properly.. I could go on but you get my point. I’ll add as well that the room itself was b a s i c. While the staff are super polite and nice, none of your problems will be fixed and they don’t seem to be able to provide you with any sort of explanation or ‘what happens now’ sort of information.. it’s just washed over and because they’re so nice to you, you feel bad taking it any further but they’re real problems that’ll cause you havoc whilst staying. Don’t stay here
Reviewed December 08, 2017
7.6
Tania from South Africa
Couple
Superior Villa with Sea View
Stayed 4 nights in September 2017
Beautiful spot just lacking beach”
Our stay was wonderful and the view was great. Just a mission to get to beach. We were told that we could use the beach at the resort next door and on getting there it was not so. Pool needs so attention. Staff were friendly but left plates outside one unit for a few days.
Reviewed October 04, 2017
10.0
vignesh from India
Group
Superior Villa with Sea View
Stayed 2 nights in September 2017
Awesome Location”
Marvelous place for photography.
Reviewed September 27, 2017
2.0
YEE from Malaysia
Couple
Deluxe Villa with Sunset View
Stayed 1 night in July 2017
Dissappointed”
The location is not strategic, the whole room full with toilet smell, the room is dark and not concenience, the air-condition is not functioning well, smeating in the room and the staffs are not responsive until we made about 5 calls.
Reviewed August 17, 2017
10.0
Rajitrat from Thailand
Couple
Superior Villa with Sea View
Stayed 2 nights in April 2017
Exceptional”
Nice view. Panorama sea view from room and swimming pool.
Reviewed July 20, 2017
3.2
Benjamin from France
Solo traveler
Superior Villa with Sea View
Stayed 2 nights in July 2017
Scammed!”
I booked a "Superior Sea View Villa" and arrived at the resort and waited 4 hours before I could get my room. Once it was ready, they took me up hill on the other side of the road and my villa was facing the road side with the heavy traffic including trucks roaring their way up the hill and a tiny bit of distant sea blue between the trees. I went back to the front desk and declined taking that room. They argued that "sea view" meant up on the hill and "ocean view" meant facing the sea. A clever play of words, meant to fool customers into booking their rooms. They decided to upgrade me. The famous "ocean view" was closer to the shore, yet much inward, with 3 rows of villas still further down and trees covering any possible sea view. The cost of the upgrade? 225% the original price I booked! I was totally appalled by this attempt at robbing me (not so much from my money as from my precious holiday time), and went back to the front desk. The front desk manager "Joy" was unhelpful and refused to refund, or to discount or to give me the details of her management. When I asked her "do you realize this is my holiday that you're wasting away", she she kept that wry smirk on her face, saying "you're welcome sir". This is the kind of people this resort is. I had to leave and found a cheap resort on another beach with my feet right into the waters. Getting my refund from Agoda was not easy and not in full, who was asking me to go back to the hotel to take pictures etc. (as if my holiday time and budget wasn't wasted enough already). I think that it's not great for Agoda to support unethical companies like this one and that Agoda should also "police" their stakeholders. You should really rethink your standards and empathize with your customers who count on you to make holidays easier and pain free. Taking people's money and not delivering, even on small amounts, isn't going to do good to your company. You will loose reputation and I'm highly hesitating using Agoda ever
Reviewed July 16, 2017
3.6
Nannapat from Thailand
Couple
Superior Villa with Sea View
Stayed 1 night in June 2017
Acceptable”
So disappointing, it was presented in Agoda such a Lux accommadation but once we arrive there in the dark, no sign for the Hotel in such a dark cliff, with uncertain how to get the car up there to check in. I had suck walking up to the cliff, after tried flight such horrible, none of reception up. Someone told us to check in somewhere else. There I have to walk down to the other place. My parent (a couple) visited Phuket for the first time, so not impressed and so disappointed. When I arrived reception the staff just said " you can stay for only two, if the extra person, charge 1000" What?! I had such a hard time to find the hotel, find the reception....I was so tried... that night still has not accom for myself.... Great Welcome I received! I was so really unhappy, at all. In the morning when I came to pick up my parents. the couple, at this time I can see accom well.... Not impressed ... The view of ocean is okay...but So...for this booking price... it's fine (lucky I paid just for this) but if I have to pay for full price 3000-6000 bath for this kind of accom and service?! I will be very very upset for myself. In conclusion, horrible and awful impression. I will never ever book or visit this hotel again. It's not even close to what advertise here in Agoda web and it shall not post the over price to such accom. Not good for Agoda and not good for tourists too, if they have to pay for full price for this such a service.
Reviewed June 28, 2017
10.0
Angel from United States
Couple
Deluxe Villa with Sea View
Stayed 3 nights in May 2017
Place was great .. clean room .. great staff.don't mind some other loud tourist just enjoy yourself”
Clean . beautiful , great people, down site are some Asian tourist very loud and disrespectful .. you know what country I'm taking about..
Reviewed May 24, 2017
9.6
Dana from Canada
Couple
Superior Villa with Sea View
Stayed 2 nights in May 2017
Phenomenal, everything ”
If you find this property on Agoda book it! beautiful resort on the cliffs right between Patong and Karon beaches. My fiancé and I hiked up to Secret Cliff with our bags from Patong (good views but very hot) It is a bit far from either beaches but they have free shuttles everyday so it doesn't even matter. 2 gorgeous pools and an amazing breakfast. Loved our time here
Reviewed May 14, 2017
12345
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