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Seda Ayala Center Cebu Multiple-Use Hotel
Deluxe - View, Seda Ayala Center Cebu Multiple-Use Hotel in Cebu
a large building with a lot of windows, Seda Ayala Center Cebu Multiple-Use Hotel in Cebu
a living room filled with lots of chairs and tables, Seda Ayala Center Cebu Multiple-Use Hotel in Cebu
Lobby, Seda Ayala Center Cebu Multiple-Use Hotel in Cebu
Swimming pool [outdoor], Seda Ayala Center Cebu Multiple-Use Hotel in Cebu
a woman sitting on a bench in front of a pool, Seda Ayala Center Cebu Multiple-Use Hotel in Cebu

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8.7

Excellent

2,743 reviews

2,743 reviews

See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Cebu Business Park

50 m

Ayala Center

200 m

The Terraces

210 m

Ratsky

250 m

IEC Convention Center Cebu

500 m

Popular landmarks
Temple of Leah

1.5 km

Casa Gorordo Museum

1.9 km

Yap Sandiego Ancestral House

2.0 km

Colon Street

2.4 km

Basilica De Sto. Nino

2.6 km

Closest landmarks
HSBC

30 m

Chiropractic Clinic

210 m

Chinabank

210 m

Citibank

240 m

Consulate of Japan

250 m

Seda Ayala Center Cebu Multiple-Use Hotel

Cardinal Rosales Ave.Cebu Business Park, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Excellent breakfast

230 meters to Ayala Center

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Car park [on-site]

Swimming Pool

Restaurants

This property is in high demand!

35 travelers have booked today.

Value for money8.6
Location rating9.5
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.1 km

Rooms available at Seda Ayala Center Cebu Multiple-Use Hotel

Club Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Suite
...
  • Room size: 66 m²/710 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Business Suite
...
  • Room size: 40 m²/431 ft²
  • Separate shower/bathtub
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Deluxe King Room (Quarantine Use Only)
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Deluxe Twin Room (Quarantine Use Only )
...
  • Room size: 30 m²/323 ft²
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Seda Ayala Center Cebu Multiple-Use Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1035 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Seda Ayala Center Cebu Multiple-Use Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Seda Ayala Center Cebu Multiple-Use Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Seda Ayala Center Cebu Multiple-Use Hotel. A selection of food types including full american and asian breakfast options is available for guests. There's an additional charge of 750 PHP for adults and 425 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Seda Ayala Center Cebu Multiple-Use Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Seda Ayala Center Cebu Multiple-Use Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Seda Ayala Center Cebu Multiple-Use Hotel?

On-site venues and convenient event services make Seda Ayala Center Cebu Multiple-Use Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Seda Ayala Center Cebu Multiple-Use Hotel?

Cebu North Bus Terminal is the closest train, metro, or bus station, about 2.0 km away from Seda Ayala Center Cebu Multiple-Use Hotel.

What restaurants are nearby Seda Ayala Center Cebu Multiple-Use Hotel?

Restaurants including House of Lechon, The Pyramid and Stk Ta Bay are popular in Seda Ayala Center Cebu Multiple-Use Hotel’s neighborhood which is known as Cebu City.

What popular shopping places are close to Seda Ayala Center Cebu Multiple-Use Hotel?

Located in the Cebu City area, Seda Ayala Center Cebu Multiple-Use Hotel is close to great shopping choices like SM Seaside City Cebu, Taboan Market and Robinsons Galleria Cebu.

What are popular attractions near Seda Ayala Center Cebu Multiple-Use Hotel?

Guests at Seda Ayala Center Cebu Multiple-Use Hotel can easily visit Basilica De Sto. Nino, Magellan's Cross and Taoist Temple located in the Cebu City area.

What popular natural sightseeing spots are close to Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel is located in the Cebu City area, which is famous for natural sightseeing destinations such as Mountain View Nature s Park, Jumalon Butterfly Sanctuary and Guadalupe Cave.

See map

Explore the neighborhood

What people love about Seda Ayala Center Cebu Multiple-Use Hotel

  • 10

    Exceptional
    Staff 

    "Clean, helpful staff and an excellent location in doing business."

    Lynel

    |

    March 16, 2023

  • 8.4

    Excellent
    Staff 

    "Lovely hotel, clean, great location & staff has very good customer service."

    Rose

    |

    March 12, 2023

  • 10

    Exceptional
    Location

    "It is a good location for people who are on the go"

    CHERRY

    |

    March 14, 2023

Property ranking|Compared to 2,340 Cebu properties
See all rankings
Location score
9.5/10
Couples review score
9/10
Service score
9/10
Cleanliness score
8.9/10
Better than
99
%
of Cebu properties
Better than
95
%
of Cebu properties
Better than
94
%
of Cebu properties
Better than
94
%
of Cebu properties
Overall rating:

8.7

Excellent
2,743 reviews
Cleanliness
8.8
Facilities
8.5
Location
9.5
Read all reviews >
What travelers say they love:
NIce, clean hotel centrally located in Cebu City.
Gary from Philippines
Business traveler
More about Seda Ayala Center Cebu Multiple-Use Hotel

More about Seda Ayala Center Cebu Multiple-Use Hotel

Seda Ayala Center Cebu Multiple-Use Hotel

You'll love the exceptional convenience during your stay at Seda Ayala Center Cebu Multiple-Use Hotel, located right in the heart of the city center, with an easy access to everything in Cebu. The true local flavors and culture of Cebu are yours with a stay at Seda Ayala Center Cebu Multiple-Use Hotel, located just 2.5 km from the famous Basilica De Sto. Nino.
Take advantage of a wealth of unrivaled services and amenities at Seda Ayala Center Cebu Multiple-Use Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Cebu can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Seda Ayala Center Cebu Multiple-Use Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Seda Ayala Center Cebu Multiple-Use Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Seda Ayala Center Cebu Multiple-Use Hotel. While you're there, be sure to take some time to explore the easily accessible beach. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside the hotel and explore Cebu. Your first day during your stay at Seda Ayala Center Cebu Multiple-Use Hotel should include a visit to Ayala Center located 200 m away.


Reasons to stay here

This hotel's facilities score higher than 95% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 94% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 99% of the city's other options.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

22 mentions

Housekeeping

6 mentions

Food & Dining

5 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site
Misto
  • Cuisine: American, Asian, Indian
  • Menu: Buffet, A-la-carte

Location

Cardinal Rosales Ave.Cebu Business Park, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000
Exceptional
Location

9.5

Airports
  • Mactan-Cebu International Airport (CEB)
    8.1 km
  • Bohol–Panglao International Airport (TAG)
    84.4 km
Public transportation
  • Cebu North Bus Terminal
    2.0 km
  • Cebu South Bus Terminal
    2.6 km
Hospital or clinic
  • Chiropractic Clinic
    210 m
Shopping
  • SM Seaside City Cebu
    4.8 km
Convenience store
  • 7 Eleven
    1.4 km
Cash withdrawal
  • ATM
    80 m

What's nearby

Popular landmarks
  • Ayala Center
    200 m
  • Temple of Leah
    1.5 km
  • Casa Gorordo Museum
    1.9 km
  • Yap Sandiego Ancestral House
    2.0 km
  • Colon Street
    2.4 km
  • Basilica De Sto. Nino
    2.6 km
  • Magellan's Cross
    2.7 km
  • Fort San Pedro
    2.7 km
  • Taoist Temple
    2.8 km
  • Tops Lookout
    7.1 km
Nearby landmarks
  • HSBC
    30 m
  • Cebu Business Park
    50 m
  • Ayala Center
    200 m
  • Chiropractic Clinic
    210 m
  • The Terraces
    210 m
  • Chinabank
    210 m
  • Citibank
    240 m
  • Consulate of Japan
    250 m
  • Basement 2 Parking
    250 m
  • Ratsky
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1035 PHP
Extras
  • Breakfast charge (unless included in room price)750 PHP
The property
  • Non-smoking rooms/floorsyes
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 301
  • Most recent renovation2018

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.

This property currently also accepts quarantine stays booked under government regulations.

Reviews of Seda Ayala Center Cebu Multiple-Use Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.5
Location9.5
Service8.9
Value for money8.6
High score for Cebu
Rating
9+ Exceptional (423)
8-9 Excellent (110)
7-8 Very Good (96)
6-7 Good (33)
<6 Below Expectation (68)
Time of the year
Mar - May (122)
Jun - Aug (147)
Sep - Nov (174)
Dec - Feb (287)

Show reviews that mention 

Showing 732 verified guest comments
12345
10.0
Exceptional
Edward from United Kingdom
Couple
Stayed 4 nights in January 2019

Great hotel in a great location!”

We chose this hotel as a 3 day ‘rest-byte’ from travelling. It’s ideal, right next to the Seda Ayala shopping mall which has an excellent choice of shops and restaurants. ( 300 pesos from the airport in a white taxi) The quality of the rooms is superb with good WiFi throughout. The pool gets the sun all day and is kept clean. Negatives - the breakfast service could be improved with more staff and a better process ie have more staff clearing tables to make space for new guests. Replenish food up to closing time! Overall we really enjoyed our stay and would recommend it to others

Reviewed February 04, 2019

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Dear Edward, Thank you for taking the time to leave us a review. We are delighted that you found our location next to the mall convenient. We are also glad you enjoyed the room quality, WiFi and the quick respite at the pool. Your comment on breakfast service is very well noted. We have taken steps to ensure that waiting time is reduced and breakfast variety is increased while improving over-all service delivery. We hope you will see these improvements the next time you visit. We hope to see you again soon! Wishing you safe travels wherever you may be! All the best, Gwen dela Cruz General Manager

Responded February 15, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Ana from Philippines
Couple
Stayed 1 night in December 2019

Overall great hotel experience!”

The best part is hassle-free check in and check out! Great location with excellent customer service! Very comfortable bed! Great free buffet breakfast! I would just like to suggest that Seda should install bidets on bathrooms since for people like me who prefer water as tissue may irritate our sensitive skin, "bidet is really life!"... it frustrates me and let me think twice if I'll book again since there's no bidet, despite the great aspects of this hote! 😥😥😥 But still very nice hotel stay minus the bidet! 😍👍👍👍

Reviewed December 16, 2019

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Dear Ana, Thank you very much for taking the time to leave us a review and rating. We are delighted that you had a great stay for the most part, from check in to check out, breakfast, and access to the mall. We are happy to share that we are currently completing the installation of bidets in all of our guest rooms and this should all be available very soon:) We hope you will visit us again soon! Sincerely, Gwen dela Cruz General Manager

Responded January 03, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Louella from Philippines
Family with teens
Stayed 2 nights in March 2019

Pleasant Weekend Stay”

Traveled to Cebu for a weekend trip and thankfully I and my daughter and husband stayed at Seda Hotel where the bed and sheets are clean and comfortable and service is excellent. Buffet breakfast is so-so and quite the same as in Seda Abreeza and Seda Vertis North. Gym is clean and with good equipment. The hotel bar is also impressive.

Reviewed April 10, 2019

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Dear Louella, Wow! Thank you for the generous rating! We are delighted you enjoyed your weekend stay with your family. We are glad that you found our facilities and service up to par. Thank you for letting us know that our buffet breakfast could still be improved. We are constantly working on areas for improvement so we can deliver a better customer experience. We hope to see you and your family again on your future visits to Cebu! All the best, Gwen De La Cruz General Manager

Responded April 17, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Yves from Philippines
Family with teens
Deluxe
Stayed 4 nights in April 2019

Try to think outside the box”

Not all rooms in first-class hotels in Cebu have a bath tub. This one is one such. There are others. This reviewer has a habit of misbehaving in first-class hotels (although not for the bath tub) and he hereby apologises to all Cebu first-class hotels. The Agoda price for three persons was double the price for two persons. Agoda.com went on to find a cheaper price – for three persons - through one of its "partners". The Agoda document said – to the hotel – that it – the latter – would be paid, not by Agoda but, through a third party. Upon check-in, with three persons for four nights, we were told, we had only breakfast for two. We didn’t mind. Upon check-out, the breakfasts for the third person were reimbursed.

Reviewed April 30, 2019

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Dear Yves, Thank you for taking the time to leave us such a generous rating! We are glad things got sorted out during your stay especially the breakfast for your 3rd companion. We always try to ensure a seamless experience for all our guests, so please feel free to let us know of any feedback that could help us improve our service. As we refurbished our rooms, we have also adopted a simpler and more streamlined concept, and we have replaced the bath tubs in all deluxe rooms with a sleek shower enclosure instead. With your preference for a tub, we would recommend that you stay in our Club Suite or Seda Suite on your next visit. We wish you safe travels and we look forward to having you with us again soon! Yours Sincerely, Gwen Dela Cruz General Manager

Responded May 03, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Roxy from Philippines
Family with young children
Deluxe
Stayed 1 night in December 2019

Awesome stay!”

Everything was awesome, didnt see a negative stuff there. Staff was nice, especially Renogen in breakfast buffet served us a fresh brewed coffee. Super nice guy, and Room attendant also very nice, gave us new towel even if I forgot to ask them. Food in breakfast was very delicious and worth the money, beside Ayala Center and they have connected exit and entrance. Very nice experienced their. So so love it!

Reviewed January 03, 2020

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Dear Roxy, Wow! Thank you very much for your kind words especially for our associates who made your stay memorable. We are humbled by your generous rating and we hope we get the opportunity to be of service again on your next visit. See you very soon and we wish you all the best for the new year! Sincerely, Gwen Dela Cruz General Manager

Responded January 03, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
steve from Canada
Couple
Club Room
Stayed 2 nights in November 2019

Looking forward to my next stay ”

This hotel i enjoyed staying at .. was a pleasant stay and well equipped hotel my experience there was great and look forward to many more stays ... spacious rooms friendly staff and great views from the executive lounge and spacious pool deck ...Good Food Friendly Staff .... what more can i say ........ see u all again soon

Reviewed February 24, 2020

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Dear Steve, Thank you for the great review and rating! We are delighted you enjoyed your stay and we look forward to having you back on your future visits. See you soon! Best Regards, Gwen Dela Cruz General Manager

Responded March 06, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
RACHEL from Guam
Family with young children
Deluxe
Stayed 2 nights in November 2019

Great Location and Still Awesome Place to Stay”

Had stayed here before when it was a difference hotel name. Location is great! Walk to the mall! Breakfast was amazing although soooo busy! But food was sooo yummy! Customer Service was great as well! We will be back next year! We loved our stay!

Reviewed December 23, 2019

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Dear Rachel, Thank you for your great review and rating! We are delighted that you enjoyed your stay and found breakfast to be yummy. We will continue to improve our service and we look forward to your visit next (or this) year.. We wish you all the best for 2020! Sincerely, Gwen Dela Cruz General Manager

Responded January 04, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
ruthel from Philippines
Family with young children
Deluxe
Stayed 1 night in May 2022

Few steps away from ayala mall”

There is a pathway leading to the mall just a few steps away from the hotel. Very convenient, many food and shopping establishment nearby. The bes are comfortable and the room is spacious and homy.

Reviewed June 06, 2022

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Dear Ruthel, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu

Responded November 15, 2022
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Maria from Philippines
Business traveler
Stayed 4 nights in April 2019

First time in Cebu”

I had a great experience while staying at the hotel. Although the hotel was fully booked, they made sure that they inform me of the availability of the room for check-in. They also accommodated some of my requests which made it easier for my stay. I will be returning to Cebu again and will definitely book Seda Cebu Hotel again.

Reviewed April 15, 2019

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Dear Maria, Wow! Thank you for taking time to leave us such a generous rating! We are delighted to hear about your great experience in Cebu and at the hotel in particular. We strive to ensure that our staff deliver friendly and efficient service that is both genuine and sincere and we are glad to hear that we made things easier for you during your stay. We look forward to seeing you again on your future visits to Cebu! Sincerely, Gwen De La Cruz General Manager

Responded April 17, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Maribet from Philippines
Family with teens
Deluxe
Stayed 2 nights in June 2022

Great Stay”

We had a great experience from Seda Ayala Cebu, from the airport shuttle and transfers, to the smooth and fast check-in and check-out, for the requests and accommodations! Food in Misto is great! Both the buffet dinner and breakfast! Kuddos to Quennie for the service! Will definitely come back and recommend!

Reviewed June 28, 2022

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Dear Maribet, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu

Responded November 15, 2022
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
malte from Philippines
Couple
Deluxe
Stayed 1 night in April 2022

Had a great stay with a few concerns”

We really enjoyed our stay. The location is convenient. Rooms are clean. Food is ok-ish - could be better. However during our 2nd night, we went to get dinner - we encountered an employee/staff who just looked at us and did not even greet or offer a table, even took a while to give us a menu and when he did, he didn’t even greet nor say anything (literally just handed it and kind of pointed at it or something). Hope this improves but overall stay was great!

Reviewed May 02, 2022

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Dear Malte, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. We have taken note of your concerns and we will look into making improvements. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu

Responded November 15, 2022
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Maria from Philippines
Business traveler
Club Room
Stayed 2 nights in May 2019

2nd stay”

Initially I stated at a Deluxe room during my first trip. This time I enjoyed even more after booking their Club rooms. The Club lounge is worth it to stay when you are on a business trip and needs a place to work. I love the afternoon tea and cocktail hours. Truly a great experience.

Reviewed May 04, 2019

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Dear Maria, Thank you for taking the time to leave us such a generous rating! We will definitely share this with the team. We are delighted that you enjoyed your stay even more the second time around. We hope to see you more often! Sincerely, Gwen Dela Cruz General Manager

Responded May 07, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
Jeffrey from United States
Group
Deluxe
Stayed 1 night in June 2019

Friendly Staff, Excellent Breakfast, Comfortable Rooms, Central Location”

I checked-in a Seda because I was attending an event at the hotel. I've stayed at other Seda's before and I had high expectations. I am glad to say that all those expectations have been met and even exceeded. The location of the hotel is very central and I'm super happy that it is connected to the Ayala mall where one can go shop or eat at their chosen restaurant. Speaking of food, Seda's breakfast buffet was excellent. The quality of food and the variety of choices is topnotch. But my most fave part of my stay are the staff. They were so friendly, welcoming, and professional. They offer warm and sincere smile as soon as you enter and they are super helpful when you have any question/request. I highly recommend this hotel to anyone who might be interested in staying in Cebu

Reviewed June 10, 2019

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Dear Jeffrey, Wow! Thank you very much for leaving us an excellent rating and review! We are delighted that we exceeded your expectations and that our staff made your stay memorable. We are so glad you enjoyed our carefully selected breakfast buffet and that you found our location next to the mall ideal and convenient. Most of all, we are so glad that you found our staff friendly, welcoming and professional. It is guest feedback like these that truly make our day! We hope to see you again the next time you travel to Cebu. Sincerely, Gwen Dela Cruz General Manager

Responded June 27, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Mary from Singapore
Couple
Deluxe
Stayed 2 nights in May 2022

Exceptional”

Location is superb. The staff are very helpful and accommodating though they are juggling loads of things with revenge travel happening. The place is clean too!

Reviewed May 23, 2022

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Dear Mary, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu

Responded November 15, 2022
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
Jamara from Philippines
Group
Club Room
Stayed 2 nights in April 2019

Exceptional”

I just wish they replied sooner to inquiries.. I booked the rooms around the last week of January with a request for airport transfer. By March, I still didn’t get any communication from the hotel so I looked for another provider. They replied to me about the airport transfer only on the day of the flight to Cebu! Then they kept on calling in the span of 2? 3? hours to confirm even though I’ve replied that we already got someone else because it took them too long to communicate with me. Other than this, everything is good.

Reviewed April 23, 2019

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Dear Jamara, Thank you for taking the time to leave us such a generous rating despite our shortfall in communicating with you sooner regarding your airport transfer. We sincerely apologize for the inconvenience of having to go thru another provider. I will definitely take this up with the concerned department to ensure all guest requests are attended to promptly. I am glad you found everything else in order and we hope to see you again on your next visit to Cebu! Best Regards, Gwen Dela Cruz General Manager

Responded April 24, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
David from Canada
Couple
Deluxe
Stayed 2 nights in June 2022

Best hotel in Cebu”

This is a great hotel! If you’re going to stay at a Seda, stay at this one. It’s nicer than IT park (probably because the Ayala location is a former mariott) I have 0 complaints about this hotel

Reviewed June 10, 2022

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Dear David, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu

Responded November 15, 2022
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Ben from United States
Couple
Club Room
Stayed 1 night in June 2019

Excellent hotel ”

The stay was outstanding. The checking is excellent. The rooms are very nice. The entire staff is outstanding. The best stay we have had in Cebu. I will stay here everytime I am Cebu.

Reviewed June 26, 2019

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Dear Ben, Wow! A perfect 10! Thank you for giving us this very generous rating. We are truly honored and humbled by your kind words. We will make sure we cascade this to all our staff to continue to encourage them to provide excellent service. We look forward to your next visit! See you again soon! Sincerely, Gwen dela Cruz General Manager

Responded June 27, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Lois from Philippines
Solo traveler
Deluxe
Stayed 4 nights in May 2021

Customer service ”

Amazing hospitality. Staff are very nice and great effort was shown to make my stay comfortable during quarantine.

Reviewed May 11, 2021

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Dear Lois, Thank you for taking the time to leave us a review about your most recent stay at Seda Ayala Center Cebu. We appreciate your honest feedback about our services. Your feedback is well-noted and we hope to be of service to you on your next visit. Please feel free to email me and our team for assistance. Best Regards, Gwen Dela Cruz General Manager

Responded February 07, 2023
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Ocean from United States
Solo traveler
Stayed 5 nights in June 2019

Seda Place”

there is no doubt about the location of this hotel. very friendly staff, great buffet breakfast. wonderful room and nice TV and bed. wonderful choice as a near hotel to Ayala Mall

Reviewed June 26, 2019

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Dear Ocean, Thank you very much for leaving us a great rating! We are glad you enjoyed the breakfast selection and our location next to the mall. We are also very happy you found our super comfy bed and TV to your liking. Most of all, we are delighted that our staff made your stay memorable. We do hope you visit us again soon the next time you travel to Cebu. Sincerely, Gwen Dela Cruz General Manager

Responded June 27, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.2
Exceptional
Kristina from Philippines
Couple
Deluxe
Stayed 1 night in July 2019

Exceptional”

Decided to stay here for a night. Perfect location close to Ayala, shops and just across where we need to be in the morning. Check-in and out was a breeze. Beautiful, Clean lobby and rooms, after all it’s Seda. ü Bed is sooo comfortable and the seating area is perfect with a big bathroom for 2. Just one set back: In the afternoon, we asked the front desk if we can print 2 pages and she gladly said yes and gave an email where we can send it. Evening came like around 10pm when we finished the document dor printing so we asked the front desk again but the lady in the front desk said its P40 per page. We were shocked as earlier that day the other lady said its for free and they can print for the guest. Maybe the lady on duty that night didn’t know we’re guest thus the price. We opted to wait till morning and after our sumptuous breakfast, we asked again if its okay to print and if there is any charge and she the lady on duty said no. Kudos to KIM for helping us with our stay.

Reviewed July 10, 2019

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Dear Kristina, Thank you very much for leaving us such a generous rating despite the little miscommunication on your printing requirements. Please accept our sincerest apologies for the inconvenience and we are so glad we were able to make it up thru the other amenities that you enjoyed during your stay. We're glad you enjoyed our convenient location and the comfort of our newly refurbished guestrooms as well as the breakfast spread. We will makes sure Kim gets your message as well:) Thank you again Ms. Kristina and we look forward to having you with us on your next visit. Sincerely, Gwen Dela Cruz General Manager

Responded July 15, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
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