This property is in high demand!
4 travelers have booked today.
Location rating score
"It is right next to a large shopping centre which is great for us."
4 travelers have booked today.
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||8.3|
|Nearest airport||Mactan-Cebu International Airport (CEB)|
|Distance to airport||8.1 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Seda Ayala Center Cebu Quarantine Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Seda Ayala Center Cebu Quarantine Hotel has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange car rental for you.
Seda Ayala Center Cebu Quarantine Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The hotel location is very easy to go everywhere."
January 3, 2020
"They're always very hospitable and welcoming."
February 28, 2020
"Very clean, and convenient, next to the mall."
December 15, 2019
Nestled in the heart of Cebu City, Seda Ayala Center Cebu is an ideal spot from which to discover Cebu. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable. To do so, the property provides the best in services and amenities. This property offers numerous on-site facilities to satisfy even the most discerning guest.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Seda Ayala Center Cebu is an excellent choice for your stay in Cebu.
":) Hotel staffs were very courteous and friendly."
March 2, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Seda Ayala Center Cebu Quarantine Hotel
Show reviews that mention
Friendly Staff, Excellent Breakfast, Comfortable Rooms, Central Location”
I checked-in a Seda because I was attending an event at the hotel. I've stayed at other Seda's before and I had high expectations. I am glad to say that all those expectations have been met and even exceeded. The location of the hotel is very central and I'm super happy that it is connected to the Ayala mall where one can go shop or eat at their chosen restaurant. Speaking of food, Seda's breakfast buffet was excellent. The quality of food and the variety of choices is topnotch. But my most fave part of my stay are the staff. They were so friendly, welcoming, and professional. They offer warm and sincere smile as soon as you enter and they are super helpful when you have any question/request. I highly recommend this hotel to anyone who might be interested in staying in Cebu
Dear Jeffrey, Wow! Thank you very much for leaving us an excellent rating and review! We are delighted that we exceeded your expectations and that our staff made your stay memorable. We are so glad you enjoyed our carefully selected breakfast buffet and that you found our location next to the mall ideal and convenient. Most of all, we are so glad that you found our staff friendly, welcoming and professional. It is guest feedback like these that truly make our day! We hope to see you again the next time you travel to Cebu. Sincerely, Gwen Dela Cruz General Manager
Try to think outside the box”
Not all rooms in first-class hotels in Cebu have a bath tub. This one is one such. There are others. This reviewer has a habit of misbehaving in first-class hotels (although not for the bath tub) and he hereby apologises to all Cebu first-class hotels. The Agoda price for three persons was double the price for two persons. Agoda.com went on to find a cheaper price – for three persons - through one of its "partners". The Agoda document said – to the hotel – that it – the latter – would be paid, not by Agoda but, through a third party. Upon check-in, with three persons for four nights, we were told, we had only breakfast for two. We didn’t mind. Upon check-out, the breakfasts for the third person were reimbursed.
Dear Yves, Thank you for taking the time to leave us such a generous rating! We are glad things got sorted out during your stay especially the breakfast for your 3rd companion. We always try to ensure a seamless experience for all our guests, so please feel free to let us know of any feedback that could help us improve our service. As we refurbished our rooms, we have also adopted a simpler and more streamlined concept, and we have replaced the bath tubs in all deluxe rooms with a sleek shower enclosure instead. With your preference for a tub, we would recommend that you stay in our Club Suite or Seda Suite on your next visit. We wish you safe travels and we look forward to having you with us again soon! Yours Sincerely, Gwen Dela Cruz General Manager
We had a brief visit in Cebu and we stayed in Seda hotel for 2 days. The location is convenient as it is adjacent to Ayala Mall . Accessible to buy necessities and food if you are like me with young children. Park is also available in the mall which can be access through the back entrance of the hotel. We enjoyed our stay.
Dear Cynthia, Thank you very much for taking the time to write a review. We are glad that you enjoyed our location next to the mall. We look forward to having you again on your next visit to Cebu! All the best, Gwen Dela Cruz General Manager
Location, location, location!”
This hotel is strategically positioned to give you that sense of Cebu, and still not away from the commercial complex. Seda Ayala Cebu provides comfort and style, brought by the warm hospitality of their staff. Great place to stay!
Dear Zandro, Wow! Thank you for taking the time to leave us such a generous rating! We definitely agree that our location is our key advantage, being strategically next to the mall and close to most business and leisure establishments around Cebu. We are delighted that you found us all in all, a great place to stay. We look forward to your next visit! Best Regards, Gwen dela Cruz General Manager
First time in Cebu”
I had a great experience while staying at the hotel. Although the hotel was fully booked, they made sure that they inform me of the availability of the room for check-in. They also accommodated some of my requests which made it easier for my stay. I will be returning to Cebu again and will definitely book Seda Cebu Hotel again.
Dear Maria, Wow! Thank you for taking time to leave us such a generous rating! We are delighted to hear about your great experience in Cebu and at the hotel in particular. We strive to ensure that our staff deliver friendly and efficient service that is both genuine and sincere and we are glad to hear that we made things easier for you during your stay. We look forward to seeing you again on your future visits to Cebu! Sincerely, Gwen De La Cruz General Manager
Pleasant Weekend Stay”
Traveled to Cebu for a weekend trip and thankfully I and my daughter and husband stayed at Seda Hotel where the bed and sheets are clean and comfortable and service is excellent. Buffet breakfast is so-so and quite the same as in Seda Abreeza and Seda Vertis North. Gym is clean and with good equipment. The hotel bar is also impressive.
Dear Louella, Wow! Thank you for the generous rating! We are delighted you enjoyed your weekend stay with your family. We are glad that you found our facilities and service up to par. Thank you for letting us know that our buffet breakfast could still be improved. We are constantly working on areas for improvement so we can deliver a better customer experience. We hope to see you and your family again on your future visits to Cebu! All the best, Gwen De La Cruz General Manager
Great hotel in a great location!”
We chose this hotel as a 3 day ‘rest-byte’ from travelling. It’s ideal, right next to the Seda Ayala shopping mall which has an excellent choice of shops and restaurants. ( 300 pesos from the airport in a white taxi) The quality of the rooms is superb with good WiFi throughout. The pool gets the sun all day and is kept clean. Negatives - the breakfast service could be improved with more staff and a better process ie have more staff clearing tables to make space for new guests. Replenish food up to closing time! Overall we really enjoyed our stay and would recommend it to others
Dear Edward, Thank you for taking the time to leave us a review. We are delighted that you found our location next to the mall convenient. We are also glad you enjoyed the room quality, WiFi and the quick respite at the pool. Your comment on breakfast service is very well noted. We have taken steps to ensure that waiting time is reduced and breakfast variety is increased while improving over-all service delivery. We hope you will see these improvements the next time you visit. We hope to see you again soon! Wishing you safe travels wherever you may be! All the best, Gwen dela Cruz General Manager
Decided to stay here for a night. Perfect location close to Ayala, shops and just across where we need to be in the morning. Check-in and out was a breeze. Beautiful, Clean lobby and rooms, after all it’s Seda. ü Bed is sooo comfortable and the seating area is perfect with a big bathroom for 2. Just one set back: In the afternoon, we asked the front desk if we can print 2 pages and she gladly said yes and gave an email where we can send it. Evening came like around 10pm when we finished the document dor printing so we asked the front desk again but the lady in the front desk said its P40 per page. We were shocked as earlier that day the other lady said its for free and they can print for the guest. Maybe the lady on duty that night didn’t know we’re guest thus the price. We opted to wait till morning and after our sumptuous breakfast, we asked again if its okay to print and if there is any charge and she the lady on duty said no. Kudos to KIM for helping us with our stay.
Dear Kristina, Thank you very much for leaving us such a generous rating despite the little miscommunication on your printing requirements. Please accept our sincerest apologies for the inconvenience and we are so glad we were able to make it up thru the other amenities that you enjoyed during your stay. We're glad you enjoyed our convenient location and the comfort of our newly refurbished guestrooms as well as the breakfast spread. We will makes sure Kim gets your message as well:) Thank you again Ms. Kristina and we look forward to having you with us on your next visit. Sincerely, Gwen Dela Cruz General Manager
For better and worse”
This was my third visit to this hotel and the first under the SEDA brand. The renovations are clean and nice and the staff remain warm and friendly. There is one big loss, behind the foyer used to host small bands nightly by the bar and there was always such a great atmosphere. But now there is just a tiny bar next to two computers. It has deteriorated the vibe of the place. Breakfasts and food are great. The other thing to renovate is the entire pool area as it is too small and somewhat uninviting. Proximity to Ayala Mall is always a plus because traffic out there is shocking.
Dear Mr., Thank you very much for leaving us a rating and for sharing your thoughts on our renovation. We are delighted that you continue to stay with us. You will be happy to know that work is underway for a much improved pool bar. We hope to complete it in the next month or so. We will be hosting entertainment here much like our nightly duos during the previous brand. We are continuously working on improving our services and your feedback is of great value to us. Please keep them coming and we will see where we can implement and how we can improve. We hope to see you again soon on your next visit to Cebu! Sincerely, Gwen Dela Cruz General Manager
Beat the other hotels in the same area”
We went to Cebu during Christmas season. Only stayed at Seda for one night and it was because the other hotel we booked for more nights was not available for our last night. After staying at both, we would say Seda is much much way way more better and value for the money - we paid only 10% more than the other hotel. The other hotel somehow won a best buffet breakfast award but their buffet was disaster - fake juice, cold dry pasties, limited option. The quality of Seda’s buffet breakfast deserves 10 times applause. Same as their hotel room facilities 👍🏿
Dear Rui, Thank you for taking the time to leave us a rating! We are delighted that you found our buffet breakfast to "deserve 10 times applause" as well as our room facilities. We will ensure this is shared to the team to continue to motivate them to ensure a memorable stay for all our guests. We hope to see you again on your next visit and we wish you all the best for the new year! Sincerely, Gwen Dela Cruz General Manager
I just wish they replied sooner to inquiries.. I booked the rooms around the last week of January with a request for airport transfer. By March, I still didn’t get any communication from the hotel so I looked for another provider. They replied to me about the airport transfer only on the day of the flight to Cebu! Then they kept on calling in the span of 2? 3? hours to confirm even though I’ve replied that we already got someone else because it took them too long to communicate with me. Other than this, everything is good.
Dear Jamara, Thank you for taking the time to leave us such a generous rating despite our shortfall in communicating with you sooner regarding your airport transfer. We sincerely apologize for the inconvenience of having to go thru another provider. I will definitely take this up with the concerned department to ensure all guest requests are attended to promptly. I am glad you found everything else in order and we hope to see you again on your next visit to Cebu! Best Regards, Gwen Dela Cruz General Manager
The best hotel experience”
We stayed at seda hotel overnight and it was the best. From bed to food to staff everyting is by far the best experience stay at a hotel in cebu.
Dear Jackielou, Wow! We are humbled by your perfect 10 rating and your kind words. Thank you very much for your great review! We strive harder every day to continue to ensure a delightful experience for all our guests and we hope you will visit us again soon. All the best for 2020, Gwen Dela Cruz General Manager
Everything was awesome, didnt see a negative stuff there. Staff was nice, especially Renogen in breakfast buffet served us a fresh brewed coffee. Super nice guy, and Room attendant also very nice, gave us new towel even if I forgot to ask them. Food in breakfast was very delicious and worth the money, beside Ayala Center and they have connected exit and entrance. Very nice experienced their. So so love it!
Dear Roxy, Wow! Thank you very much for your kind words especially for our associates who made your stay memorable. We are humbled by your generous rating and we hope we get the opportunity to be of service again on your next visit. See you very soon and we wish you all the best for the new year! Sincerely, Gwen Dela Cruz General Manager
Convenient City Stay”
The primary reason why I stay at Seda will always be location, location and location. The location trumps every other reason why you should or should not stay at this place. The redesigned Seda (previously a Marriott) feels more modern, airy and clean from the lobby, public areas and your room. I like how they got rid of the carpet inside the rooms, but along with that comes the audible footsteps of your neighbor upstairs. The two things I'd wish they'd improve on are: inclusion of a magnifying mirror and a new hair dryer inside the room. For someone who wears contacts, shaves or applies make up, an inclusion of a magnifying mirror in a bathroom greatly helps. The hair dryer was frustrating to use and gave me hand cramps. I think your Housekeeping head definitely does not use a hair dryer, hence the decision of purchasing a weird hair dryer that asks you to press the handle all the time to keep it running.
Dear Sharday, Thank you for your very detailed review. I definitely agree with location, location, location and we are glad you found the refurbishments to your liking. We are working on the soundproofing as a result of the more modern carpet-free floors and we hope to be able to complete these by end of the year. You will be happy to hear that due to popular demand, we are currently purchasing new slide-lock controlled hair dryers and these should be rolled out pretty soon as well:) Thank you again for the feedback and we hope you visit us again soon. Best Regards, Gwen dela Cruz General Manager
Overall great hotel experience!”
The best part is hassle-free check in and check out! Great location with excellent customer service! Very comfortable bed! Great free buffet breakfast! I would just like to suggest that Seda should install bidets on bathrooms since for people like me who prefer water as tissue may irritate our sensitive skin, "bidet is really life!"... it frustrates me and let me think twice if I'll book again since there's no bidet, despite the great aspects of this hote! 😥😥😥 But still very nice hotel stay minus the bidet! 😍👍👍👍
Dear Ana, Thank you very much for taking the time to leave us a review and rating. We are delighted that you had a great stay for the most part, from check in to check out, breakfast, and access to the mall. We are happy to share that we are currently completing the installation of bidets in all of our guest rooms and this should all be available very soon:) We hope you will visit us again soon! Sincerely, Gwen dela Cruz General Manager
Best location hotel”
Hotel is in Cebu Business District and right beside Ayala Mall. Perfect for business and shoppers.
Dear Ma, Thank you for taking the time to leave us such a generous rating! We are glad you enjoyed the convenient location of the property next to the mall and within walking distance from many offices around the Cebu Business Park. We hope to see you again on your next visit. Sincerely, Gwen dela Cruz General Manager
Good place to be in. Very convenient for shopping and lots of restaurant at ayala mall cebu.
Dear Jugger, Thank you for taking the time to leave us a review! We are glad you enjoyed the convenience of being next door to Ayala Center Cebu with all its shopping and dining options. We hope to see you again the next time your travels bring you back to Cebu! Safe travels! Best Regards, Gwen Dela Cruz General Manager
Great place to stay when in cebu. Located on the side of ayala mall and is in downtown proper itself. Would definitely stay here again
Dear Paul, Thank you for the great rating! We are glad you enjoyed your stay and we look forward to seeing you again soon. Best Regards, Gwen Dela Cruz General Manager
I last stayed in this hotel 10 years ago when it was the Marriot. It seems to be pretty much the same quality as I remembered. I like the super convenient location to Ayala Mall. Some of the rooms look down on the terraces. The breakfast buffet had a lot of choices and the buffet food quality was above the norm. Only con is its a little pricey compared to pretty close quality hotels which are also very close to Ayala.
Dear Mark, Thank you for taking time to leave us a rating. We're glad you remembered your stay when this was still the Marriott and we are happy to hear that quality has not wavered. We hope to be able to improve further as we go along. We are also glad you enjoyed the food and the proximity to the mall. We hope to see you again on your future travels to Cebu. Sincerely, Gwen dela Cruz General Manager
The location of Seda hotel is really good. The staff are all really nice, the breakfast so good and all the services are great. The only small thing I could say is that they should clean the windows of the rooms, they are very dirty. But above all my stay was perfect.
Dear Olga, Thank you very much for leaving us such a great rating! Thank you as well for your great feedback on the staff, breakfast, location and over-all service. We truly apologize for the oversight on the windows. We have immediately scheduled a general exterior clean-up to address this. We hope it didn't dampen your stay. We hope to see you again the next time your travels bring you back to Cebu. Sincerely, Gwen Dela Cruz General Manager