![Swimming pool [outdoor], Seda Ayala Center Cebu Multiple-Use Hotel in Cebu](http://pix10.agoda.net/hotelImages/5240124/-1/6b8af9077d2e753fb6fa21c961b51d9d.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Seda Ayala Center Cebu Multiple-Use Hotel in Cebu")
This property is in high demand!
35 travelers have booked today.
Seda Ayala Center Cebu Multiple-Use Hotel
Cardinal Rosales Ave.Cebu Business Park, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. This 4-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Safety Seal
The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.Facilities
Airport transfer
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Car park [on-site]
Swimming Pool
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5240124/-1/6b8af9077d2e753fb6fa21c961b51d9d.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Great hotel in a great location!”
We chose this hotel as a 3 day ‘rest-byte’ from travelling. It’s ideal, right next to the Seda Ayala shopping mall which has an excellent choice of shops and restaurants. ( 300 pesos from the airport in a white taxi) The quality of the rooms is superb with good WiFi throughout. The pool gets the sun all day and is kept clean. Negatives - the breakfast service could be improved with more staff and a better process ie have more staff clearing tables to make space for new guests. Replenish food up to closing time! Overall we really enjoyed our stay and would recommend it to others
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Dear Edward, Thank you for taking the time to leave us a review. We are delighted that you found our location next to the mall convenient. We are also glad you enjoyed the room quality, WiFi and the quick respite at the pool. Your comment on breakfast service is very well noted. We have taken steps to ensure that waiting time is reduced and breakfast variety is increased while improving over-all service delivery. We hope you will see these improvements the next time you visit. We hope to see you again soon! Wishing you safe travels wherever you may be! All the best, Gwen dela Cruz General Manager
Overall great hotel experience!”
The best part is hassle-free check in and check out! Great location with excellent customer service! Very comfortable bed! Great free buffet breakfast! I would just like to suggest that Seda should install bidets on bathrooms since for people like me who prefer water as tissue may irritate our sensitive skin, "bidet is really life!"... it frustrates me and let me think twice if I'll book again since there's no bidet, despite the great aspects of this hote! 😥😥😥 But still very nice hotel stay minus the bidet! 😍👍👍👍
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Dear Ana, Thank you very much for taking the time to leave us a review and rating. We are delighted that you had a great stay for the most part, from check in to check out, breakfast, and access to the mall. We are happy to share that we are currently completing the installation of bidets in all of our guest rooms and this should all be available very soon:) We hope you will visit us again soon! Sincerely, Gwen dela Cruz General Manager
Pleasant Weekend Stay”
Traveled to Cebu for a weekend trip and thankfully I and my daughter and husband stayed at Seda Hotel where the bed and sheets are clean and comfortable and service is excellent. Buffet breakfast is so-so and quite the same as in Seda Abreeza and Seda Vertis North. Gym is clean and with good equipment. The hotel bar is also impressive.
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Dear Louella, Wow! Thank you for the generous rating! We are delighted you enjoyed your weekend stay with your family. We are glad that you found our facilities and service up to par. Thank you for letting us know that our buffet breakfast could still be improved. We are constantly working on areas for improvement so we can deliver a better customer experience. We hope to see you and your family again on your future visits to Cebu! All the best, Gwen De La Cruz General Manager
Try to think outside the box”
Not all rooms in first-class hotels in Cebu have a bath tub. This one is one such. There are others. This reviewer has a habit of misbehaving in first-class hotels (although not for the bath tub) and he hereby apologises to all Cebu first-class hotels. The Agoda price for three persons was double the price for two persons. Agoda.com went on to find a cheaper price – for three persons - through one of its "partners". The Agoda document said – to the hotel – that it – the latter – would be paid, not by Agoda but, through a third party. Upon check-in, with three persons for four nights, we were told, we had only breakfast for two. We didn’t mind. Upon check-out, the breakfasts for the third person were reimbursed.
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Dear Yves, Thank you for taking the time to leave us such a generous rating! We are glad things got sorted out during your stay especially the breakfast for your 3rd companion. We always try to ensure a seamless experience for all our guests, so please feel free to let us know of any feedback that could help us improve our service. As we refurbished our rooms, we have also adopted a simpler and more streamlined concept, and we have replaced the bath tubs in all deluxe rooms with a sleek shower enclosure instead. With your preference for a tub, we would recommend that you stay in our Club Suite or Seda Suite on your next visit. We wish you safe travels and we look forward to having you with us again soon! Yours Sincerely, Gwen Dela Cruz General Manager
Awesome stay!”
Everything was awesome, didnt see a negative stuff there. Staff was nice, especially Renogen in breakfast buffet served us a fresh brewed coffee. Super nice guy, and Room attendant also very nice, gave us new towel even if I forgot to ask them. Food in breakfast was very delicious and worth the money, beside Ayala Center and they have connected exit and entrance. Very nice experienced their. So so love it!
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Dear Roxy, Wow! Thank you very much for your kind words especially for our associates who made your stay memorable. We are humbled by your generous rating and we hope we get the opportunity to be of service again on your next visit. See you very soon and we wish you all the best for the new year! Sincerely, Gwen Dela Cruz General Manager
Looking forward to my next stay ”
This hotel i enjoyed staying at .. was a pleasant stay and well equipped hotel my experience there was great and look forward to many more stays ... spacious rooms friendly staff and great views from the executive lounge and spacious pool deck ...Good Food Friendly Staff .... what more can i say ........ see u all again soon
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Dear Steve, Thank you for the great review and rating! We are delighted you enjoyed your stay and we look forward to having you back on your future visits. See you soon! Best Regards, Gwen Dela Cruz General Manager
Great Location and Still Awesome Place to Stay”
Had stayed here before when it was a difference hotel name. Location is great! Walk to the mall! Breakfast was amazing although soooo busy! But food was sooo yummy! Customer Service was great as well! We will be back next year! We loved our stay!
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Dear Rachel, Thank you for your great review and rating! We are delighted that you enjoyed your stay and found breakfast to be yummy. We will continue to improve our service and we look forward to your visit next (or this) year.. We wish you all the best for 2020! Sincerely, Gwen Dela Cruz General Manager
Few steps away from ayala mall”
There is a pathway leading to the mall just a few steps away from the hotel. Very convenient, many food and shopping establishment nearby. The bes are comfortable and the room is spacious and homy.
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Dear Ruthel, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu
First time in Cebu”
I had a great experience while staying at the hotel. Although the hotel was fully booked, they made sure that they inform me of the availability of the room for check-in. They also accommodated some of my requests which made it easier for my stay. I will be returning to Cebu again and will definitely book Seda Cebu Hotel again.
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Dear Maria, Wow! Thank you for taking time to leave us such a generous rating! We are delighted to hear about your great experience in Cebu and at the hotel in particular. We strive to ensure that our staff deliver friendly and efficient service that is both genuine and sincere and we are glad to hear that we made things easier for you during your stay. We look forward to seeing you again on your future visits to Cebu! Sincerely, Gwen De La Cruz General Manager
Great Stay”
We had a great experience from Seda Ayala Cebu, from the airport shuttle and transfers, to the smooth and fast check-in and check-out, for the requests and accommodations! Food in Misto is great! Both the buffet dinner and breakfast! Kuddos to Quennie for the service! Will definitely come back and recommend!
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Dear Maribet, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu
Had a great stay with a few concerns”
We really enjoyed our stay. The location is convenient. Rooms are clean. Food is ok-ish - could be better. However during our 2nd night, we went to get dinner - we encountered an employee/staff who just looked at us and did not even greet or offer a table, even took a while to give us a menu and when he did, he didn’t even greet nor say anything (literally just handed it and kind of pointed at it or something). Hope this improves but overall stay was great!
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Dear Malte, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. We have taken note of your concerns and we will look into making improvements. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu
2nd stay”
Initially I stated at a Deluxe room during my first trip. This time I enjoyed even more after booking their Club rooms. The Club lounge is worth it to stay when you are on a business trip and needs a place to work. I love the afternoon tea and cocktail hours. Truly a great experience.
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Dear Maria, Thank you for taking the time to leave us such a generous rating! We will definitely share this with the team. We are delighted that you enjoyed your stay even more the second time around. We hope to see you more often! Sincerely, Gwen Dela Cruz General Manager
Friendly Staff, Excellent Breakfast, Comfortable Rooms, Central Location”
I checked-in a Seda because I was attending an event at the hotel. I've stayed at other Seda's before and I had high expectations. I am glad to say that all those expectations have been met and even exceeded. The location of the hotel is very central and I'm super happy that it is connected to the Ayala mall where one can go shop or eat at their chosen restaurant. Speaking of food, Seda's breakfast buffet was excellent. The quality of food and the variety of choices is topnotch. But my most fave part of my stay are the staff. They were so friendly, welcoming, and professional. They offer warm and sincere smile as soon as you enter and they are super helpful when you have any question/request. I highly recommend this hotel to anyone who might be interested in staying in Cebu
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Dear Jeffrey, Wow! Thank you very much for leaving us an excellent rating and review! We are delighted that we exceeded your expectations and that our staff made your stay memorable. We are so glad you enjoyed our carefully selected breakfast buffet and that you found our location next to the mall ideal and convenient. Most of all, we are so glad that you found our staff friendly, welcoming and professional. It is guest feedback like these that truly make our day! We hope to see you again the next time you travel to Cebu. Sincerely, Gwen Dela Cruz General Manager
Exceptional”
Location is superb. The staff are very helpful and accommodating though they are juggling loads of things with revenge travel happening. The place is clean too!
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Dear Mary, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu
Exceptional”
I just wish they replied sooner to inquiries.. I booked the rooms around the last week of January with a request for airport transfer. By March, I still didn’t get any communication from the hotel so I looked for another provider. They replied to me about the airport transfer only on the day of the flight to Cebu! Then they kept on calling in the span of 2? 3? hours to confirm even though I’ve replied that we already got someone else because it took them too long to communicate with me. Other than this, everything is good.
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Dear Jamara, Thank you for taking the time to leave us such a generous rating despite our shortfall in communicating with you sooner regarding your airport transfer. We sincerely apologize for the inconvenience of having to go thru another provider. I will definitely take this up with the concerned department to ensure all guest requests are attended to promptly. I am glad you found everything else in order and we hope to see you again on your next visit to Cebu! Best Regards, Gwen Dela Cruz General Manager
Best hotel in Cebu”
This is a great hotel! If you’re going to stay at a Seda, stay at this one. It’s nicer than IT park (probably because the Ayala location is a former mariott) I have 0 complaints about this hotel
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Dear David, Thank you for taking the time to leave feedback regarding your most recent stay at Seda Ayala Center Cebu. We appreciate your honest review about your experience and we are delighted to know you enjoyed your stay. On behalf of the whole team, thank you for your patronage. We look forward to your next visit! Best regards, Seda Ayala Center Cebu
Excellent hotel ”
The stay was outstanding. The checking is excellent. The rooms are very nice. The entire staff is outstanding. The best stay we have had in Cebu. I will stay here everytime I am Cebu.
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Dear Ben, Wow! A perfect 10! Thank you for giving us this very generous rating. We are truly honored and humbled by your kind words. We will make sure we cascade this to all our staff to continue to encourage them to provide excellent service. We look forward to your next visit! See you again soon! Sincerely, Gwen dela Cruz General Manager
Customer service ”
Amazing hospitality. Staff are very nice and great effort was shown to make my stay comfortable during quarantine.
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Dear Lois, Thank you for taking the time to leave us a review about your most recent stay at Seda Ayala Center Cebu. We appreciate your honest feedback about our services. Your feedback is well-noted and we hope to be of service to you on your next visit. Please feel free to email me and our team for assistance. Best Regards, Gwen Dela Cruz General Manager
Seda Place”
there is no doubt about the location of this hotel. very friendly staff, great buffet breakfast. wonderful room and nice TV and bed. wonderful choice as a near hotel to Ayala Mall
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Dear Ocean, Thank you very much for leaving us a great rating! We are glad you enjoyed the breakfast selection and our location next to the mall. We are also very happy you found our super comfy bed and TV to your liking. Most of all, we are delighted that our staff made your stay memorable. We do hope you visit us again soon the next time you travel to Cebu. Sincerely, Gwen Dela Cruz General Manager
Exceptional”
Decided to stay here for a night. Perfect location close to Ayala, shops and just across where we need to be in the morning. Check-in and out was a breeze. Beautiful, Clean lobby and rooms, after all it’s Seda. ü Bed is sooo comfortable and the seating area is perfect with a big bathroom for 2. Just one set back: In the afternoon, we asked the front desk if we can print 2 pages and she gladly said yes and gave an email where we can send it. Evening came like around 10pm when we finished the document dor printing so we asked the front desk again but the lady in the front desk said its P40 per page. We were shocked as earlier that day the other lady said its for free and they can print for the guest. Maybe the lady on duty that night didn’t know we’re guest thus the price. We opted to wait till morning and after our sumptuous breakfast, we asked again if its okay to print and if there is any charge and she the lady on duty said no. Kudos to KIM for helping us with our stay.
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Dear Kristina, Thank you very much for leaving us such a generous rating despite the little miscommunication on your printing requirements. Please accept our sincerest apologies for the inconvenience and we are so glad we were able to make it up thru the other amenities that you enjoyed during your stay. We're glad you enjoyed our convenient location and the comfort of our newly refurbished guestrooms as well as the breakfast spread. We will makes sure Kim gets your message as well:) Thank you again Ms. Kristina and we look forward to having you with us on your next visit. Sincerely, Gwen Dela Cruz General Manager