Sen Luxury Hotel

118/26 Nguyen Khanh Toan St, Cau Giay Dist, Cau Giay District, Hanoi, Vietnam, 38
Sen Luxury Hotel
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8.4
Excellent
/10
(124 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
  • Vietnam Museum of Ethnology460 m
  • One Pillar Pagoda3.25 km
  • Ho Chi Minh Mausoleum3.44 km
  • Temple of Literature3.7 km
  • Vietnam Fine Arts Museum3.74 km
  • West Lake3.77 km
  • Hoa Lo Prison4.82 km
  • Old Quarter4.99 km
  • St. Joseph's Cathedral (Nha Tho Lon)5.01 km
  • Hoan Kiem Lake5.31 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi
    "Thank you for the hospitality and the lovely manner of the staff at Sen 2"
    Kathleen - April 30, 2018
    Excellent service
    8.9 rating for service
    Exceptional reputation
    Recommended by 85% of guests
    Excellent cleanliness
    8.3 rating for cleanliness
    Excellent comfort
    8.2 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    • Air conditioning

    Cheaper than 95% of all properties in Hanoi in the last 24 hoursCompared to 8,058 Hanoi properties at Agoda for various dates
    Value for money8.6
    Distance to city center5.00 Km
    Location rating7.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport9.0 km

    Rooms available at Sen Luxury Hotel

    8.2
    Excellent
    Room comfort & quality
    Executive King Room
    Executive King Room
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Suite King
    Suite King
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
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    Premium King Room
    Premium King Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Suite Capacity 2
    Suite Capacity 2
    ...
    • Room size: 45 m²/484 ft²
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 1 queen bed
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 34 m²/366 ft²
    • Bathtub
    • 1 queen bed
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Property ranking|Compared to 8,058 Hanoi properties
    See all rankings
    Room comfort score
    8.2/10
    Room size
    35 sqm.
    Value for money score
    8.6/10
    Service score
    8.9/10
    Better than
    98
    %
    of Hanoi properties
    Bigger than
    98
    %
    of Hanoi properties
    Better than
    97
    %
    of Hanoi properties
    Better than
    97
    %
    of Hanoi properties
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    More about Sen Luxury Hotel

    More about Sen Luxury Hotel

    Description

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    Most talked about facilities

    Food & Dining
    1 mention
    Breakfast
    1 mention
    Taxi
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Halal
    Vegetarian
    Vegan

    Restaurants on site

    Lotus restaurant
    Cuisine:American, Asian, Japanese
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Vietnamese cuisine
    Vietnamese cuisine
    Banh Xeo Nem Lui Bun Bo Nam Bo
    670 m Vietnamese
    Cafe Phizo
    960 m Vietnamese
    Hue Restaurant
    980 m Vietnamese
    American cuisine
    American cuisine
    Brickhouse Bar & Restaurant
    530 m American, Fusion, Italian
    Healthy Corner
    990 m American, Healthy
    Cowboy Jack's
    1.9 km American, Pizza, Steakhouse
    Asian cuisine
    Asian cuisine
    K-Pub Korean BBQ Garden
    410 m Asian, Barbecue, Korean
    Xoi 622
    580 m Asian
    Baguette & Chocolat
    610 m Asian, French, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Reviews of Sen Luxury Hotel from real guests

    Overall rating
    8.4
    Excellent
    From 124 reviews
    Provided by verified guests of
    Agoda Reviews (89)Booking.com Reviews (35)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.3
    Facilities8.0
    Location7.7
    Room comfort and quality8.2
    Service8.9
    Value for money8.6
    High score for Hanoi
    Rating
    9+ Exceptional (9)
    8-9 Excellent (7)
    7-8 Very Good (12)
    6-7 Good (7)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (12)
    Jun - Aug (10)
    Sep - Nov (5)
    Dec - Feb (11)
    All guests (89)
    All room types
    All languages
    Showing 38 verified guest comments
    12
    8.8
    Excellent
    Linh from Vietnam
    Family with teens
    Suite King
    Stayed 1 night in January 2020

    Very friendly staff”

    Very friendly staff, great stay!

    Reviewed February 14, 2020
    8.0
    Excellent
    Prasad from Singapore
    Business traveler
    Executive King Room
    Stayed 3 nights in January 2020

    Good Value for Budget”

    Location not very conveniently accessible. Also not a quite place, most of the time hearing some noises. Breakfast is very good. Staff are very friendly and very good service.

    Reviewed January 16, 2020
    8.0
    Excellent
    mohan from Vietnam
    Business traveler
    Executive King Room
    Stayed 1 night in January 2020

    ok”

    good and comfortable

    Reviewed January 14, 2020
    9.6
    Exceptional
    Daniel from Netherlands
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in August 2019

    Superb”

    Sen Luxury & Team!! Amazing!! What a team. Thank u once again for the pleasant stay.

    Reviewed August 07, 2019
    6.8
    Good
    Jayshree from New Zealand
    Couple
    Superior Room
    Stayed 1 night in June 2019

    Super Staff”

    The hotel is dated. But still comfy rooms. The staff was helpful and friendly.

    Reviewed June 25, 2019
    8.8
    Excellent
    Andre from Thailand
    Solo traveler
    Stayed 1 night in January 2019

    Close to Ethnology Museum”

    Clean and spacious rooms, helpful staff and very good breakfast buffet. Location is fantastic for a visit to the Ethnology Museum. Also, lots of restaurants and cafes in the vicinity.

    Reviewed January 22, 2019

    Dear Andre, We're happy that you appreciate our facilities, service, location and staff quality also. I will share your experience to all of staff. This is big motivation to help us to strive more in the future The Sens are working together to build up our hotel to be one of best hotel in Hanoi to welcome valued customer as you Hope that you can recommend our hotel to everyone. Thank you very much Your sincerely, Lua Tran (Ms.) Sales Executive

    Responded January 26, 2019
    Sen Luxury Hotel
    6.0
    Thanh from Vietnam
    Business traveler
    Superior Room
    Stayed 3 nights in September 2018

    goood hotel”

    goood hotel

    Reviewed September 20, 2018

    Thank you very much for your high evaluation for our hotel. Hope you come back Sen hotel in the next trip

    Responded November 17, 2018
    Sen Luxury Hotel
    6.4
    Good
    Yew from Singapore
    Business traveler
    Superior Room
    Stayed 1 night in July 2018

    Acceptable for short stay”

    Provide the basic need for business traveler or couple holiday.

    Reviewed July 13, 2018
    9.6
    Exceptional
    YenLy from Vietnam
    Business traveler
    Stayed 4 nights in May 2018

    Đây là nơi các bạn nên ở khi đến khu vực Cầu Giấy, Hà Nội”

    Khách sạn sạch, phòng thoáng, trần cao, có hương thơm nhẹ nhàng. Phục vụ phòng rất nhiệt tình và sạch sẽ. Nhân viên cũng rất nhiệt tình, hỗ trợ mang hành lí, mở cửa, mang bữa sáng buffet đến tận phòng. Đáng yêu lắm. Cảm ơn các bạn vì đã giúp tuần công tác của tôi thật thoải mái. Love you. Hẹn gặp lại trong chuyến công tác sau nhé

    Reviewed May 17, 2018

    Xin chào Chị Ly, Lời đầu tiên xin thay mặt toàn thể nhân viên khách sạn Sen hotel Hanoi, em xin gửi đến chị Ly lời cảm ơn chân thành và sâu sắc nhất vì đã tin tưởng lựa chọn khách sạn Sen hotel cho chuyến công tác của mình. Những đánh giá quý báu của chị chính là động lực giúp chúng em cố gắng để cải thiên chất lượng dịch vụ khách sạn ngày càng tốt hơn. Hy vọng được gặp lại chị Ly nhiều lần nữa ở Sen hotel để chúng em có cơ hội được chăm sóc chị tốt hơn nữa. Trân Trọng! Sales Executive Tran Thi Lua

    Responded June 09, 2018
    Sen Luxury Hotel
    9.6
    Exceptional
    Kathleen from Australia
    Business traveler
    Deluxe Twin Room
    Stayed 9 nights in April 2018

    Exceptional”

    Thank you for the hospitality and the lovely manner of the staff at Sen 2

    Reviewed April 30, 2018

    Dear Ms Kathleen, The first word on behalf of the entire hotel staffs Sen Hotel, I would like to express warmest thanks to you for choosing our hotel for your business trip.It is great honnour for our staffs to be taken care of distinguished customer like you We are really happy to have nice comments from you. This will be a motive to help Sen hotel more complete in the future We will strive to improve the quality of hotel service better and hope you come back the next time. Yours Sincerely Sales Executive Tran Thi Lua

    Responded June 09, 2018
    Sen Luxury Hotel
    6.8
    Good
    CHIHIRO from Japan
    Business traveler
    Stayed 1 night in January 2017

    Good”

    There are always taxi parking in front of the hotel, which is convenient to get one.

    Reviewed January 24, 2017
    8.4
    Excellent
    JenWei from Taiwan
    Business traveler
    Stayed 3 nights in December 2016

    High cp”

    High cp

    Reviewed December 09, 2016
    7.6
    Very good
    CHONG from Malaysia
    Business traveler
    Stayed 4 nights in June 2015

    satisfied with my stay!”

    I am quite comfortable with service, staffs and quality of Sen 2 Hotel. The location is convenient as well.

    Reviewed June 05, 2016
    8.0
    Excellent
    Rizki from Indonesia
    Business traveler
    Stayed 4 nights in December 2014

    decent business purpose hotel”

    although sometimes i find it hard to communicate with them using english, but the staff was friendly and helpful. room was clean and comfortable.

    It was pretty comfortable. The food was great even though there weren't many choices for halal food.

    Reviewed December 07, 2014
    6.7
    Good
    Matthew from United Kingdom
    Business traveler
    Deluxe Twin Room
    Stayed 5 nights in October 2014

    Nice hotel, not good location for tourists.”

    Gym, bathroom, TV channels

    Not a bad little hotel, was convenient for my business trip commutes, but had to take a 20 minute taxi ride in the evenings to find a restaurant. On both occasions I used the gym, I had it all to myself. Adequate breakfast.

    Reviewed October 15, 2014
    6.0
    CHONG from Malaysia
    Business traveler
    Stayed 1 night in May 2014

    overall just okay,not great.”

    nice hotel , good location

    Overall it was okay during my stay, not that bad and suitable to for budget traveller and shot stay.

    Reviewed October 09, 2014
    8.3
    Excellent
    David from United States
    Solo traveler
    Stayed 3 nights in August 2014

    Excellent Service and Value”

    Courteous/responsive staff. Cheap price. Clean, comfortable room
    Reviewed August 10, 2014
    8.3
    Excellent
    IMAMURA from Japan
    Couple
    Stayed 3 nights in May 2014

    Kindness of staffs”

    Staffs, Place, cleanliness

    They changed the room kindly as requested!!

    Reviewed May 27, 2014
    7.0
    Very good
    Lam from Hong Kong
    Business traveler
    Stayed 2 nights in December 2013

    Nice place, nice food, leisure, friendly people”

    New, clean and the staff there are nice and helpful.
    Reviewed December 09, 2013
    8.3
    Excellent
    Quynh from Vietnam
    Couple
    Stayed 2 nights in January 2013

    Brand new hotel when I stay, very nice and clean”

    Good price, nice and clean

    This is my first stay at this hotel and I will come back

    Reviewed January 17, 2013
    12
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    • Very good location
    • Vietnam Museum of Ethnology