Sen Luxury Hotel
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8.3
Excellent
/10
(81 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
  • Chu du Viet Nam JSC.250 m
  • Vietnam Museum of Ethnology460 m
  • Quan Ngua Stadium760 m
  • Voi Phuc Temple990 m
  • Hanoi Botanical Zoo1.02 km
  • Cau Giay1.03 km
  • Benh Vien 3541.03 km
  • Transporation University1.17 km
  • Thu Le Park1.17 km
  • Benh Vien Lao Va Cac Benh Phoi Trung Uong1.23 km
  • Free Wi-Fi

    Sen Luxury Hotel

    118/26 Nguyen Khanh Toan St, Cau Giay Dist, Cau Giay District, Hanoi, Vietnam - See map
    "Thank you for the hospitality and the lovely manner of the staff at Sen 2"
    Kathleen - April 30, 2018
    Excellent service
    8.8 rating for service
    Exceptional reputation
    Recommended by 87% of guests
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    • Air conditioning

    Cheaper than 95% of all properties in Hanoi in the last 24 hours

    Compared to 7,059 Hanoi properties at Agoda for various dates

    Property ranking|Compared to 7,059 Hanoi properties
    See all rankings
    Room comfort score
    8.2/10
    Room size
    34 sqm.
    Value for money score
    8.6/10
    Service score
    8.8/10
    Better than
    98
    %
    of Hanoi properties
    Bigger than
    98
    %
    of Hanoi properties
    Better than
    97
    %
    of Hanoi properties
    Better than
    97
    %
    of Hanoi properties
    Value for money8.6
    Distance to city center5.00 Km
    Location rating7.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport9.0 km

    Rooms available at Sen Luxury Hotel

    8.2
    Excellent
    Room comfort & quality
    Executive Rooms
    Executive Rooms
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
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    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
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    VIP Suite
    VIP Suite
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
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    Premium
    Premium
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed or 2 single be...
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    VIP Suite
    VIP Suite
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 34 m²/366 ft²
    • Bathtub
    • 2 single beds and 1 king be...
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    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 double b...
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    Suite
    Suite
    ...
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      Suite Capacity 2
      Suite Capacity 2
      ...
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        More about Sen Luxury Hotel

        More about Sen Luxury Hotel

        An overview

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        Most talked about facilities

        Food & Dining
        1 mention
        Breakfast
        1 mention
        Taxi
        1 mention

        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        American
        Asian
        Halal
        Vegetarian
        Vegan

        Restaurants on site

        Lotus restaurant
        Cuisine:American, Asian, Japanese
        Menu:Buffet, A-la-carte

        Nearby restaurants

        Vietnamese cuisine
        Vietnamese cuisine
        Banh Xeo Nem Lui Bun Bo Nam Bo
        670 m Vietnamese
        Cafe Phizo
        960 m Vietnamese
        Hue Restaurant
        980 m Vietnamese
        American cuisine
        American cuisine
        Brickhouse Bar & Restaurant
        530 m American, Fusion, Italian
        Healthy Corner
        990 m American, Healthy
        Cowboy Jack's
        1.9 km American, Pizza, Steakhouse
        Asian cuisine
        Asian cuisine
        K-Pub Korean BBQ Garden
        410 m Asian, Barbecue, Korean
        Xoi 622
        580 m Asian
        Baguette & Chocolat
        610 m Asian, French, Vietnamese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Sen Luxury Hotel from real guests

        Overall rating
        8.3
        Excellent
        From 106 reviews
        Provided by verified guests of
        Agoda Reviews (81)Booking.com Reviews (22)
        Rating via Agoda8.3
        /
        10
        Cleanliness8.4
        Facilities8.1
        Location7.7
        Room comfort and quality8.2
        Service8.8
        Value for money8.6
        High score for Hanoi
        Rating
        9+ Exceptional (9)
        8-9 Excellent (6)
        7-8 Very Good (8)
        6-7 Good (7)
        <6 Below Expectation (3)
        Time of the year
        Mar - May (12)
        Jun - Aug (10)
        Sep - Nov (5)
        Dec - Feb (6)
        All guests (81)
        All room types
        All languages
        Showing 33 verified guest comments
        12
        9.6
        Exceptional
        Daniel from Netherlands
        Family with young children
        Deluxe
        Stayed 1 night in August 2019

        Superb”

        Sen Luxury & Team!! Amazing!! What a team. Thank u once again for the pleasant stay.

        Reviewed August 07, 2019
        6.8
        Good
        Jayshree from New Zealand
        Couple
        Superior Room
        Stayed 1 night in June 2019

        Super Staff”

        The hotel is dated. But still comfy rooms. The staff was helpful and friendly.

        Reviewed June 25, 2019
        8.8
        Excellent
        Andre from Thailand
        Solo traveler
        Stayed 1 night in January 2019

        Close to Ethnology Museum”

        Clean and spacious rooms, helpful staff and very good breakfast buffet. Location is fantastic for a visit to the Ethnology Museum. Also, lots of restaurants and cafes in the vicinity.

        Reviewed January 22, 2019

        Dear Andre, We're happy that you appreciate our facilities, service, location and staff quality also. I will share your experience to all of staff. This is big motivation to help us to strive more in the future The Sens are working together to build up our hotel to be one of best hotel in Hanoi to welcome valued customer as you Hope that you can recommend our hotel to everyone. Thank you very much Your sincerely, Lua Tran (Ms.) Sales Executive

        Responded January 26, 2019
        Sen Luxury Hotel
        6.0
        Thanh from Vietnam
        Business traveler
        Superior Room
        Stayed 3 nights in September 2018

        goood hotel”

        goood hotel

        Reviewed September 20, 2018

        Thank you very much for your high evaluation for our hotel. Hope you come back Sen hotel in the next trip

        Responded November 17, 2018
        Sen Luxury Hotel
        6.4
        Good
        Yew from Singapore
        Business traveler
        Superior Room
        Stayed 1 night in July 2018

        Acceptable for short stay”

        Provide the basic need for business traveler or couple holiday.

        Reviewed July 13, 2018
        9.6
        Exceptional
        YenLy from Vietnam
        Business traveler
        Stayed 4 nights in May 2018

        Đây là nơi các bạn nên ở khi đến khu vực Cầu Giấy, Hà Nội”

        Khách sạn sạch, phòng thoáng, trần cao, có hương thơm nhẹ nhàng. Phục vụ phòng rất nhiệt tình và sạch sẽ. Nhân viên cũng rất nhiệt tình, hỗ trợ mang hành lí, mở cửa, mang bữa sáng buffet đến tận phòng. Đáng yêu lắm. Cảm ơn các bạn vì đã giúp tuần công tác của tôi thật thoải mái. Love you. Hẹn gặp lại trong chuyến công tác sau nhé

        Reviewed May 17, 2018

        Xin chào Chị Ly, Lời đầu tiên xin thay mặt toàn thể nhân viên khách sạn Sen hotel Hanoi, em xin gửi đến chị Ly lời cảm ơn chân thành và sâu sắc nhất vì đã tin tưởng lựa chọn khách sạn Sen hotel cho chuyến công tác của mình. Những đánh giá quý báu của chị chính là động lực giúp chúng em cố gắng để cải thiên chất lượng dịch vụ khách sạn ngày càng tốt hơn. Hy vọng được gặp lại chị Ly nhiều lần nữa ở Sen hotel để chúng em có cơ hội được chăm sóc chị tốt hơn nữa. Trân Trọng! Sales Executive Tran Thi Lua

        Responded June 09, 2018
        Sen Luxury Hotel
        9.6
        Exceptional
        Kathleen from Australia
        Business traveler
        Deluxe
        Stayed 9 nights in April 2018

        Exceptional”

        Thank you for the hospitality and the lovely manner of the staff at Sen 2

        Reviewed April 30, 2018

        Dear Ms Kathleen, The first word on behalf of the entire hotel staffs Sen Hotel, I would like to express warmest thanks to you for choosing our hotel for your business trip.It is great honnour for our staffs to be taken care of distinguished customer like you We are really happy to have nice comments from you. This will be a motive to help Sen hotel more complete in the future We will strive to improve the quality of hotel service better and hope you come back the next time. Yours Sincerely Sales Executive Tran Thi Lua

        Responded June 09, 2018
        Sen Luxury Hotel
        6.8
        Good
        CHIHIRO from Japan
        Business traveler
        Stayed 1 night in January 2017

        Good”

        There are always taxi parking in front of the hotel, which is convenient to get one.

        Reviewed January 24, 2017
        8.4
        Excellent
        JenWei from Taiwan
        Business traveler
        Stayed 3 nights in December 2016

        High cp”

        High cp

        Reviewed December 09, 2016
        7.6
        Very good
        CHONG from Malaysia
        Business traveler
        Stayed 4 nights in June 2015

        satisfied with my stay!”

        I am quite comfortable with service, staffs and quality of Sen 2 Hotel. The location is convenient as well.

        Reviewed June 05, 2016
        8.0
        Excellent
        Rizki from Indonesia
        Business traveler
        Stayed 4 nights in December 2014

        decent business purpose hotel”

        although sometimes i find it hard to communicate with them using english, but the staff was friendly and helpful. room was clean and comfortable.

        It was pretty comfortable. The food was great even though there weren't many choices for halal food.

        Reviewed December 07, 2014
        6.7
        Good
        Matthew from United Kingdom
        Business traveler
        Deluxe
        Stayed 5 nights in October 2014

        Nice hotel, not good location for tourists.”

        Gym, bathroom, TV channels

        Not a bad little hotel, was convenient for my business trip commutes, but had to take a 20 minute taxi ride in the evenings to find a restaurant. On both occasions I used the gym, I had it all to myself. Adequate breakfast.

        Reviewed October 15, 2014
        6.0
        CHONG from Malaysia
        Business traveler
        Stayed 1 night in May 2014

        overall just okay,not great.”

        nice hotel , good location

        Overall it was okay during my stay, not that bad and suitable to for budget traveller and shot stay.

        Reviewed October 09, 2014
        8.3
        Excellent
        David from United States
        Solo traveler
        Stayed 3 nights in August 2014

        Excellent Service and Value”

        Courteous/responsive staff. Cheap price. Clean, comfortable room
        Reviewed August 10, 2014
        8.3
        Excellent
        IMAMURA from Japan
        Couple
        Stayed 3 nights in May 2014

        Kindness of staffs”

        Staffs, Place, cleanliness

        They changed the room kindly as requested!!

        Reviewed May 27, 2014
        7.0
        Very good
        Lam from Hong Kong
        Business traveler
        Stayed 2 nights in December 2013

        Nice place, nice food, leisure, friendly people”

        New, clean and the staff there are nice and helpful.
        Reviewed December 09, 2013
        8.3
        Excellent
        Quynh from Vietnam
        Couple
        Stayed 2 nights in January 2013

        Brand new hotel when I stay, very nice and clean”

        Good price, nice and clean

        This is my first stay at this hotel and I will come back

        Reviewed January 17, 2013
        4.8
        koji from Japan
        Solo traveler
        Deluxe
        Stayed 2 nights in June 2018

        値段はいいが、掃除に難あり。”

        値段はいいが、掃除に難あり。 ゴキブリの死骸があり、翌日も放置されていた。シーツ交換しかしないのか?

        Reviewed June 25, 2018

        Dear Mr Koji, Many thanks for choosing our Sen hotel for your holiday in Vietnam. We really appreciate valuable reviews to help our hotel develop more in the future. We always want to bring the best service to the customers with the most reasonable price. Therefore, you also see that our price is rather good. We would like to make an apology for the hygiene problem you had at the hotel. We really feel regret about that. We will make our effort to check room more carefully so that this problem can not happen any more. Hope you come back the hotel and see positive changes from us. Taking care of you is our honour and happiness. Thanks and Best regards, Tran Thi Lua- Sales Executive

        Responded June 28, 2018
        Sen Luxury Hotel
        7.7
        Very good
        CHONG from Malaysia
        Business traveler
        Stayed 2 nights in May 2014

        良いホテル”

        安い、清潔、静か

        寝に帰って朝食をとるだけの宿泊であったが、大きな問題はなかった。部屋は清潔だし広さも十分。小さめだが机もあるので簡単な書類整理くらいなら部屋で可能。朝食はバッフェスタイルで選べる食事とフルーツ、ケーキなどのほかに各種卵焼きやフォーなどが注文できる。数日のビジネスなら快適に過ごせる。

        Reviewed August 11, 2014
        8.0
        Excellent
        JAE from South Korea
        Business traveler
        Stayed 3 nights in November 2018

        추천할만한 숙소”

        출장에 적절합니다

        Reviewed December 03, 2018

        Dear Jae, Thank you very much for taking your valuable time to share great comments to our Sen hotel Hope that you come back the next time so that we have chance to take care you more We are making our effort to bulid up Sen Group to become one of the best hotel in Hanoi If you appreciate us, recommend our hotel to your friends Once again thank you very much Your sincerely, Lua Tran (Ms.) Sales Executive

        Responded January 26, 2019
        Sen Luxury Hotel
        12
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        |Excellent 8.3
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        • Very good location
        • Vietnam Museum of Ethnology