Good location ”

It is a bit distant from Sendai downtown, but shopping centers and good restaurant are in walking distance. This was my second stay and generally I am quite cotent with this hotel. They let me check-in early and they speak good English. However, breakfast was not quite satisfying as compared to my first visit. There was no fruit at all. Overall, I would definitely stay there for my business trip to Sendai in the future.

lovely hotel great location”

after the earthquake and the tsunami that happened last year march 11, 2011 in this beautiful city of sendai in the island country of japan in the miyagi prefecture, i have come back again to cover for my news report because i was there last year and i came back this year to cover the changes that have happened. from what i can see now as compared to what i saw last year march 2011, it has changed tremendously and wonderfully. but we dont know the effects of radiation on the local inhabitants of the city. but all in all, the city looks good again. the hotel's location is perfect and very nice.

An Amazing Two Night Stay”

Knowing Best Western as a medium level motel brand in the states I didn't have high hopes for the hotel, but was greatly surprised by everything from the exterior appearance to the expansive lobby area. The room was very tastefully done and quite comfortable. The buffet lunch was a highlight of the stay, and is patronized by many local Japanese. Excellent selection of foods and superior service. The included breakfast was a disappointment, but filling, while their dinner buffet was also unimpressive - but good. As an added comment, the day we were leaving, I found my van had a flat tire. When I approached the front desk about calling a garage, there was a momentary delay as one staff member scurried from behind the desk - returning with a member of the hotel's maintenance staff who volunteered to change the tire for me. It turned out to be a fairly complex and time consuming job, but he tenaciously saw it through and sent us on our way with the tire replaced. I was indelibly impressed by this extreme demonstration of customer service commitment.

A Very Good and Comfort Hotel”

It is a very good, spacious, comfort hotel (with affordable price). Breakfast good and of a lot of variety.

Comfortable stay”

We arrived at 6am and requested for an early check-in (standard time is 3pm). The staff gladly allowed us to use the room as early as 12nn despite the fact that the hotel was fully booked due to the ubon festival.

Comfortable hotel, great breakfast.”

Great stay at the hotel. Good service, large rooms, great breakfast.

Great room but very poor location for sight-seeing”

the staff were a mixed bag. we arrived 2hrs prior to check-in and the staff member told us we had to pay each for them to store our bags for this time. very unhelpful and rude. however later the staff were helpful notifying us of the free bus ride into the city. this hotel is actually no-where near the city centre, it is a 35min bus ride from jr station and other than the giant buddha next door and the golf course in summer there are no attractions nearby.

Great place to stay!!”

❤ this place

The scenery from the room is excellent ”

A nice, spacious suite”

The room itself was large with a big, comfortable bed. There was a sitting area, separate entrance and closet room. The bathroom is also spacious, a bit dated. The hotel has a golf course and other amenities. It is a bit far from the subway line, you will need a taxi on a hot day. Taxi service on site. It is actually a lovely facility.

外国人のお客のマナー悪い”

外国人のお客のマナー悪い印象ある受けました 朝のチェックアウトの際、フロントロビーで、おおきな声で、何やら会話していましたが、とてもうるさく感じました。 1日の始まりが、気分下がりました。

良かった！”

スタッフさんの対応も良く快適でした♪

特にありません”

強いて言えば、便座つめたい

部屋からの眺望が良い”

部屋は清潔感があり、スタッフもとても感じが良く、年に何度も利用しています。 朝食は、以前バイキング方式でしたが、コロナ以降　各席へ配膳される様になりましたが種類が豊富で、朝からお腹一杯です。 オススメの、ホテルです！

親子でゆっくり仙台へ”

以前も利用しました！内装がリニューアルされていました！ 部屋のスペースが広いので、ゆったり気分良く過ごせていいです。

常連”

高校の部活から愛用させていただいて、部屋が広く開放感があり仙台に来たら必ず使うホテルです。 またお世話になります。

Acceptable”

前回は窓からの景色に仏像があり嫌でした。アンケートしたところ、今回は視界が良い部屋にして下さり、快適でした。ありがとうございました。

Good”

コーヒーの準備がなかったのには、残念な思いでした。 お茶も粉茶では、残念です。

Acceptable”

快適でした

Good”

外観もフロント周りも豪華でしたが、室内は少し古い感じでした。でも、特に問題はなかったのですが、ただ、埃っぽくアレルギー体質の家族はくしゃみ、鼻水が止まりませんでした。また、トイレットペーパーの替えのストックが欲しかったです。