This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Highly recommended for both business and leisure stays!

I got a couple drinks at the bar and they were SOO good!

This hotel is in a great location with Niagara Falls nearby.

And the room was clean and nice with a beautiful view

The casino was fun and great restaurants close as well.
Beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
3 travelers have booked today.
Based on 1,201 verified reviews
9.0
8.9
8.6
8.5
8.4
Location rating score
There are 44 places in walking distance!
| Value for money | 8.5 |
| Location rating | 9.0 |
8.5
Excellent
8.4
Excellent
8.3
Excellent
8.6
Excellent
Outdoor view
9.1
Exceptional
Outdoor view
Delight in your holiday the finest way with a drink in your hand at Seneca Niagara Resort & Casino's bar readily available right in front of your doorstep for when you need a drink or two.
While lounging at Seneca Niagara Resort & Casino, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
Yes! Seneca Niagara Resort & Casino offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.
Yes! Seneca Niagara Resort & Casino provides dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.
Seneca Niagara Resort & Casino offers car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Seneca Niagara Resort & Casino meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, temperature check for guests and staff, free face masks, doctor/nurse on call, first aid kit, sterilizing equipment, and body thermometer for all rounded safety precautions and hygiene protocols.
While remaining at Seneca Niagara Resort & Casino, start off your getaway by exploring the nearest destinations that are within walking distance to the property which include St. Mary of the Cataract R. C. Parish, The Best Cooler Store, and Jefferson Apartment Building.
Seneca Niagara Resort & Casino's most popular month where verified tourists have stayed the most is in May.
Seneca Niagara Resort & Casino supports up to 5, with payment card options including MasterCard, Visa, Discover Card, and American Express.
Verified guests that stayed at Seneca Niagara Resort & Casino have given this property a rating of 9.003 for its remarkable location as the primary highlight for their stay.
Past families with young children that have stayed at this property have given Seneca Niagara Resort & Casino an average rating of 8.4. You can look up more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Start your days right, with the buffet breakfast options offered at Seneca Niagara Resort & Casino.

Experience Luxury and Excitement at Seneca Niagara Resort & Casino
Welcome to Seneca Niagara Resort & Casino, a premier 4-star hotel located in the heart of Niagara Falls, New York. With its luxurious accommodations, world-class amenities, and thrilling casino, this resort offers an unforgettable experience for both leisure and business travelers.
Check-in at Seneca Niagara Resort & Casino begins at 4:00 PM, allowing you ample time to settle in and prepare for an exciting stay. The friendly and professional staff will ensure a smooth and efficient check-in process, making you feel welcomed from the moment you arrive. And with a check-out time of 11:00 AM, you'll have plenty of time to enjoy all the resort has to offer before bidding farewell.
Boasting 566 beautifully appointed rooms, Seneca Niagara Resort & Casino provides a range of accommodation options to suit every guest's needs. Whether you're looking for a spacious suite with stunning views of the falls or a cozy room for a quick getaway, you'll find the perfect space to relax and unwind. Each room is meticulously designed with modern amenities, stylish decor, and comfortable furnishings, ensuring a restful and enjoyable stay.
Please note that Seneca Niagara Resort & Casino has a child policy in place. While children are welcome at the resort, they do not stay free of charge. Additional charges may apply, so it's best to check with the hotel directly for more information. The resort offers a variety of family-friendly activities and amenities, making it a great choice for guests of all ages.
Come and experience the ultimate in luxury and excitement at Seneca Niagara Resort & Casino. With its convenient location, exceptional service, and world-class facilities, this hotel is the perfect choice for your next trip to Niagara Falls. Book your stay now and create unforgettable memories in this spectacular destination.
Unmatched Entertainment at Seneca Niagara Resort & Casino
Prepare for an unforgettable stay at the Seneca Niagara Resort & Casino, where entertainment takes center stage. With a plethora of exciting facilities, this luxurious hotel offers an array of options to keep guests entertained throughout their stay. Step into the vibrant casino and try your luck at the thrilling games, or explore the various shops to find the perfect souvenir. Relax and unwind at the bar, where expert mixologists craft delicious cocktails to suit every taste. Indulge in a pampering session at the salon or treat yourself to a rejuvenating massage at the spa. After a long day, soak in the hot tub or unwind in the sauna for a truly blissful experience. For those seeking more excitement, the games room provides endless entertainment options, while the shared lounge/TV area is perfect for socializing with fellow guests. Don't forget to visit the gift/souvenir shop to take home a piece of your unforgettable stay at Seneca Niagara Resort & Casino.
Stay Active and Have Fun at Seneca Niagara Resort & Casino's Sports Facilities
At Seneca Niagara Resort & Casino, we understand the importance of staying active and having fun while on vacation. That's why we offer a range of top-notch sports facilities to cater to all your fitness and leisure needs.
Dive into our inviting indoor pool and enjoy a refreshing swim, no matter the weather outside. Whether you're looking to do a few laps or simply relax by the poolside, our indoor pool is the perfect spot to unwind and recharge.
For golf enthusiasts, our on-site golf course is a dream come true. Tee off amidst the stunning scenery of Niagara Falls and challenge yourself on our well-maintained course. With its lush greens and challenging fairways, our golf course is sure to delight both beginners and seasoned players.
Maintain your fitness routine even while on vacation with our free fitness center. Equipped with state-of-the-art exercise equipment, you can work up a sweat and stay in shape throughout your stay. Open 24 hours a day, our fitness center allows you to exercise at your convenience.
If you're in the mood for some outdoor activities, head to the nearby beach and soak up the sun. Whether you're building sandcastles with your kids or simply enjoying a leisurely stroll along the shoreline, the beach offers a serene and picturesque setting for relaxation.
At Seneca Niagara Resort & Casino, we prioritize your well-being and offer a range of sports facilities to ensure you have a memorable and enjoyable stay. From our indoor pool and on-site golf course to our free fitness center and nearby beach, there's something for everyone to enjoy. So pack your workout gear, grab your golf clubs, and get ready for an active and fun-filled vacation!
Convenience at its Finest: Seneca Niagara Resort & Casino's Facilities
When it comes to convenience, Seneca Niagara Resort & Casino goes above and beyond to ensure that every guest's needs are met. From the moment you step foot into this luxurious hotel, you'll be greeted with a range of facilities designed to make your stay as comfortable and hassle-free as possible.
One of the standout features of Seneca Niagara Resort & Casino is its 24-hour room service. Whether you're craving a late-night snack or a full meal, you can rest assured that delicious options are just a phone call away. Additionally, the hotel offers laundry service and dry cleaning, so you can keep your wardrobe fresh and clean throughout your stay.
For those who value safety and security, Seneca Niagara Resort & Casino provides safety deposit boxes to store your valuable belongings. The friendly and attentive concierge is always on hand to assist with any queries or requests you may have, ensuring that your stay is seamless from start to finish.
Staying connected is a breeze at Seneca Niagara Resort & Casino, with Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or simply want to browse the internet, you can do so effortlessly. The hotel also offers express check-in/check-out and luggage storage, making your arrival and departure a breeze.
Convenience extends beyond the hotel's rooms and public areas. Seneca Niagara Resort & Casino features a designated smoking area for those who enjoy a cigarette, as well as a vending machine and convenience store for any last-minute essentials you may need. And with daily housekeeping, you can come back to a clean and tidy room each day.
No matter what your needs may be, Seneca Niagara Resort & Casino's convenience facilities are sure to exceed your expectations. From the moment you arrive until the moment you leave, you'll experience a level of comfort and convenience that is second to none.
Convenient Transport Facilities at Seneca Niagara Resort & Casino
At Seneca Niagara Resort & Casino, guests can enjoy a range of convenient transport facilities that make getting around a breeze. Whether you're arriving by car or need assistance with transportation during your stay, the hotel has you covered.
For guests driving to the resort, Seneca Niagara offers valet parking and a car park onsite. With the convenience of valet parking, you can simply hand over your keys and let the hotel's professional staff take care of parking your vehicle. If you prefer to park your own car, the onsite car park provides a secure and easily accessible option. Best of all, both valet parking and self-parking are offered free of charge, allowing you to save on parking fees.
If you're looking to explore the surrounding area or need transportation to nearby attractions, Seneca Niagara also offers a taxi service. The hotel's friendly staff can assist you in arranging a taxi to ensure you reach your destination comfortably and on time. Additionally, the hotel provides a convenient ticket service, making it easy to purchase tickets for local events and attractions without having to leave the premises.
With its range of transport facilities, Seneca Niagara Resort & Casino ensures that guests have a hassle-free and enjoyable stay. Whether you're arriving by car, need assistance with transportation, or want to explore the area, the hotel's convenient valet parking, onsite car park, taxi service, and ticket service have got you covered.
Indulge in a Culinary Delight at Seneca Niagara Resort & Casino
At Seneca Niagara Resort & Casino, dining is an experience that will leave you craving for more. With a range of dining facilities to choose from, you'll be spoilt for choice. Start your day off right with a delicious breakfast buffet, where you can savor a variety of mouthwatering options to suit every palate. Whether you prefer a hearty American breakfast or a lighter continental spread, the breakfast buffet has something for everyone.
For a quick pick-me-up or a casual bite, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee paired with a delectable pastry or sandwich. The coffee shop provides a cozy and relaxed atmosphere, perfect for catching up with friends or enjoying some alone time.
When it comes to fine dining, the restaurant at Seneca Niagara Resort & Casino is a culinary haven. Indulge in an exquisite dining experience, where the menu is crafted with the finest ingredients and flavors. From succulent steaks to fresh seafood, every dish is expertly prepared to tantalize your taste buds. With impeccable service and an elegant ambiance, the restaurant is the perfect setting for a special occasion or a memorable night out.
No matter what time of day or night, Seneca Niagara Resort & Casino has you covered with 24-hour room service. Whether you're craving a late-night snack or a full meal, the extensive room service menu offers a wide range of options to satisfy your cravings. Enjoy the convenience of dining in the comfort of your own room, with prompt and friendly service.
With daily housekeeping, you can rest assured that your dining experience at Seneca Niagara Resort & Casino will always be accompanied by a clean and inviting atmosphere. The dedicated housekeeping staff ensures that the dining facilities are kept in pristine condition, so you can enjoy your meal in a pleasant environment.
Indulge your taste buds and elevate your dining experience at Seneca Niagara Resort & Casino. With a variety of dining options, impeccable service, and a commitment to culinary excellence, this resort is a food lover's paradise.
Luxurious and Spacious Rooms at Seneca Niagara Resort & Casino
Experience the ultimate comfort and luxury at Seneca Niagara Resort & Casino with a wide range of room options to suit every traveler's needs. From the spacious Corner King Room with Spa Bath - Smoking to the elegant Corner King Suite with Spa Bath, you'll find the perfect accommodation for a relaxing stay.
Indulge in the Deluxe Room Two Queen Beds Smoking or the Deluxe Room with King Bed, both offering ample space and modern amenities. For those seeking a smoking room, the Deluxe Room with King Bed Smoking is the ideal choice. Families or larger groups can opt for the Deluxe Room with Two Queen Beds, ensuring a comfortable and enjoyable stay for everyone.
With breathtaking views of Niagara Falls, the View Room with One King Bed and View Room with Two Queen Beds provide a truly unforgettable experience. Immerse yourself in the beauty of the surroundings and wake up to stunning vistas every morning.
By booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers a seamless booking process, ensuring that you can secure your preferred room at Seneca Niagara Resort & Casino with ease. Don't miss out on the opportunity to stay in these luxurious accommodations at unbeatable rates.
Experience the Vibrant Niagara Falls City Center
Nestled in the heart of Niagara Falls, New York, Seneca Niagara Resort & Casino offers an unbeatable location in the vibrant Niagara Falls City Center. This bustling area is a paradise for travelers seeking adventure, entertainment, and natural wonders. From the moment you step foot outside the hotel, you'll be surrounded by a myriad of attractions, dining options, and shopping opportunities.
Niagara Falls City Center is renowned for its breathtaking natural beauty, with the majestic Niagara Falls just a stone's throw away. Feel the mist on your face as you stand in awe of the powerful cascades, or take a thrilling boat ride to get up close and personal with this natural wonder. For those seeking a more leisurely experience, stroll along the scenic Niagara River and enjoy the picturesque views.
In addition to its natural wonders, Niagara Falls City Center is also home to a range of entertainment venues, including the Seneca Niagara Resort & Casino itself. Test your luck at the casino, where you can find a wide variety of table games, slot machines, and poker rooms. After a night of excitement, indulge in world-class dining at one of the many restaurants in the area, offering everything from fine dining to casual fare.
Whether you're a nature enthusiast, a thrill-seeker, or a food lover, Niagara Falls City Center has something for everyone. Immerse yourself in the vibrant atmosphere of this bustling city center and create unforgettable memories at Seneca Niagara Resort & Casino.
Convenient Transportation Options from the Nearest Airports to Seneca Niagara Resort & Casino
Located in the heart of Niagara Falls City Center, Seneca Niagara Resort & Casino offers a luxurious and convenient retreat for travelers visiting Niagara Falls (NY), United States. Getting to the resort from the nearest airports is a breeze, thanks to the various transportation options available.
If you are flying into Niagara Falls International Airport (IAG), which is the closest airport to the resort, you can easily reach Seneca Niagara Resort & Casino by taking a short 15-minute taxi or rideshare. The airport is just 7 miles away, ensuring a quick and hassle-free journey.
Alternatively, if you arrive at Buffalo Niagara International Airport (BUF), which is about 25 miles away from the resort, you have several transportation choices. The most convenient option is to book a shuttle service that operates between the airport and Seneca Niagara Resort & Casino. These shuttles are available at regular intervals and provide a comfortable and efficient way to reach your destination. Another option is to rent a car from the airport, giving you the flexibility to explore the surrounding area at your own pace.
No matter which airport you arrive at, reaching Seneca Niagara Resort & Casino is a seamless experience. Sit back, relax, and let the transportation options take you to this premier destination in Niagara Falls.
Unparalleled Excitement and Natural Beauty at Seneca Niagara Resort & Casino
Nestled in the heart of Niagara Falls, Seneca Niagara Resort & Casino offers an unbeatable location surrounded by iconic landmarks and natural wonders. Just a short distance away, visitors can marvel at the breathtaking beauty of Niagara Falls, one of the world's most famous natural wonders. The cascading waterfalls create a mesmerizing spectacle that will leave you in awe, and there are various viewpoints and observation decks that offer stunning panoramic views of the falls.
For those seeking a bird's-eye view of the falls, the Skylon Tower is a must-visit landmark. This towering structure offers a thrilling observation deck that provides unparalleled views of both the American and Canadian sides of the falls. Take in the mesmerizing sight of the rushing water from a whole new perspective, and capture unforgettable memories.
Nature enthusiasts will also appreciate the proximity of Devil's Hole State Park, a scenic park that offers hiking trails and breathtaking views of the Niagara Gorge. Immerse yourself in the tranquil surroundings as you explore the park's picturesque landscapes and enjoy the fresh air.
History buffs will be delighted to discover the Lavinia Porter Manse, a historic house museum that offers a glimpse into the past. Step back in time as you explore the beautifully preserved rooms and learn about the fascinating history of the Niagara Falls area.
Whether you're looking for natural beauty, thrilling attractions, or a dose of history, the surrounding landmarks and attractions near Seneca Niagara Resort & Casino offer something for everyone. From the awe-inspiring Niagara Falls to the panoramic views from the Skylon Tower, there's no shortage of excitement and beauty to discover in this remarkable destination.
Convenient Public Transport Stations near Seneca Niagara Resort & Casino
Located just a short distance from Seneca Niagara Resort & Casino, the Niagara Falls NY Amtrak Station offers convenient public transport options for guests looking to explore the surrounding area. Situated in the heart of downtown Niagara Falls, this station serves as a major transportation hub, connecting travelers to various destinations across the United States.
From the Niagara Falls NY Amtrak Station, guests can easily access the renowned Seneca Niagara Resort & Casino via a quick taxi or rideshare service. Alternatively, for those who prefer to explore the city on foot, the casino is just a leisurely 15-minute walk away.
With its central location and proximity to the Niagara Falls NY Amtrak Station, Seneca Niagara Resort & Casino provides guests with easy access to a wide range of transportation options, making it an ideal choice for both leisure and business travelers.
Diverse Dining Options at Seneca Niagara Resort & Casino
When it comes to dining, Seneca Niagara Resort & Casino offers a wide range of options to satisfy every palate. Start your day with a delightful breakfast at Homestyle Cafe or grab a quick bite at Dunkin' Donuts. For a taste of authentic Italian cuisine, head to Tony Roma's or indulge in mouthwatering Mexican flavors at Colosso Taco. If you're in the mood for a juicy steak, Kegs Grill is the place to be. Waterfront Grill offers a scenic dining experience with stunning views of the Niagara River. Craving something sweet? The Patisserie and Di Camillo Bakery are perfect for satisfying your dessert cravings. For a casual lunch or dinner, Thunder Falls Buffet Restaurant and Old Falls Street Deli offer a variety of delicious options. With such diverse dining choices, Seneca Niagara Resort & Casino ensures that every guest can find a restaurant to suit their taste buds.
Shop till you drop near Seneca Niagara Resort & Casino
Located in the heart of Niagara Falls, Seneca Niagara Resort & Casino offers a thrilling escape for those looking to indulge in retail therapy. Just steps away from the hotel, you'll find a variety of shopping landmarks to explore. Art enthusiasts can visit the Polly King Art Gallery, where they can discover unique and captivating works of art. For those in search of entertainment and unique gifts, Thunder Theater/JD Gifts is the perfect destination. If you're looking to experience Native American culture, head to Smokin Joes Native Center, where you can find authentic crafts and souvenirs. Satisfy your sweet tooth at Hershey's Sweet Treats, offering a wide selection of delicious chocolates and candies. For a taste of local craftsmanship, Three Sisters Trading Post showcases handmade Native American jewelry and artwork. Bookworms will love The Book Corner, a charming bookstore with a diverse collection of titles. And if you're in need of a cooler for your adventures, be sure to check out The Best Cooler Store. With these shopping landmarks just a stone's throw away, Seneca Niagara Resort & Casino is the perfect base for a memorable shopping spree.
Affordable Luxury at Seneca Niagara Resort & Casino
Experience the perfect blend of luxury and affordability at Seneca Niagara Resort & Casino. With an average room price of just $203, this stunning hotel offers exceptional value for money, making it the ideal choice for both leisure and business travelers alike.
Compared to the average price of a hotel room in Niagara Falls (NY) at $182, Seneca Niagara Resort & Casino provides an unparalleled level of comfort and amenities at a surprisingly affordable rate. From spacious and beautifully designed rooms to top-notch facilities and world-class service, every aspect of your stay at Seneca Niagara Resort & Casino is designed to exceed your expectations.
Indulge in the ultimate relaxation with plush beds, modern furnishings, and breathtaking views of Niagara Falls. Take advantage of the resort's numerous amenities, including a state-of-the-art fitness center, a luxurious spa, and a variety of dining options that cater to every palate. Don't miss the chance to experience the excitement of the casino floor, where you can try your luck at a range of thrilling games.
Book your stay at Seneca Niagara Resort & Casino today and discover the perfect combination of luxury, convenience, and affordability in the heart of Niagara Falls (NY).
Immaculate and Beautiful Rooms with Friendly Staff
Seneca Niagara Resort & Casino in Niagara Falls (NY) is a top-notch hotel that has received rave reviews from its customers. The hotel boasts immaculate and beautifully decorated rooms that provide a luxurious and comfortable stay. Guests have praised the cleanliness and size of the rooms, describing them as very large, clean, and gorgeous. The romantic ambiance of the rooms adds to the overall charm of the hotel. The staff at Seneca Niagara Resort & Casino are highly regarded for their friendliness and helpfulness. Guests have commended the staff for their warm and welcoming demeanor, making their stay even more enjoyable. With its amazing location, clean facilities, and friendly staff, Seneca Niagara Resort & Casino is definitely a hotel worth considering for a memorable stay in Niagara Falls.
A Luxurious Oasis with Stellar Customer Ratings
Discover the epitome of luxury and entertainment at Seneca Niagara Resort & Casino, a lavish hotel in Niagara Falls that has garnered exceptional customer reviews. With an impressive overall rating of 8.6, it's no wonder that this hotel is a favorite among travelers seeking a memorable and indulgent experience.
One of the standout features of Seneca Niagara Resort & Casino is its exceptional value, with a rating of 8.5. Guests are consistently impressed by the incredible amenities and services offered at reasonable prices, making it a fantastic choice for both leisure and business travelers. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for a truly unforgettable stay.
The hotel's facilities also receive high praise, with a rating of 8.7. Whether you're looking to relax and unwind at the luxurious spa, take a dip in the sparkling pool, or try your luck at the thrilling casino, Seneca Niagara Resort & Casino has it all. The state-of-the-art fitness center is perfect for those who want to maintain their workout routine while on vacation, and the on-site restaurants offer a delectable array of dining options to satisfy every palate.
Cleanliness is a top priority at Seneca Niagara Resort & Casino, and guests consistently give it a stellar rating of 9.0. The hotel's housekeeping staff ensures that every corner is spotless, allowing guests to fully relax and enjoy their stay without any worries. Additionally, the hotel's prime location, with a rating of 9.0, makes it a convenient base for exploring the breathtaking natural wonders of Niagara Falls and the surrounding area.
Last but not least, the staff performance at Seneca Niagara Resort & Casino is nothing short of exceptional, with a rating of 8.5. From the friendly and efficient front desk staff to the attentive and knowledgeable concierge, every member of the team goes above and beyond to ensure that guests have a memorable and enjoyable stay.
With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, Seneca Niagara Resort & Casino is a true gem in Niagara Falls. Book your stay today and experience the ultimate in luxury, entertainment, and impeccable service.
Excellent8.6
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 21 year(s).
Please note, there is an occupancy charge for staying in rooms at this hotel. Guests booking 5 or more rooms must contact the property in advance for group policies. Please note, no outside alcoholic beverages or coolers permitted at the resort. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Minimum check-in age: 21. You must be 21 or older to stay or gamble at Seneca Resort & Casinos and be able to show a valid government-issued photo ID.
The property pool closed schedule for upcoming special events and the dates and times are listed below: June 13, 2025 Pool closes at 5:00 PM July 3, 2025 Pool closes at 6:00 PM
A resort fee will be collected at the property upon check-in. The fee is USD 25 per night for Deluxe and View rooms. USD 35 per night for Suite rooms. Please note that these charges are payable directly at the property.
The property’s pool will be closed due to on-property events.
Pool Closure Details:
Friday, August 1st Pool closes at 6:00 PM (Open during regular hours earlier in the day)
Saturday, August 2nd Pool closes at 6:00 PM (Open during regular hours earlier in the day)
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
Located in a great location for Niagara Falls, this hotel is highly recommended by guests. The excellent staff consistently provide top-notch service. Additionally, the rooms are of excellent quality and cleanliness. With a convenient location, guests can easily access the Niagara Falls entrance. To top it off, the hotel is surrounded by great restaurants and cafes, according to multiple positive reviews.
A small number of guests reported unpleasant experiences with front desk and check-in staff.
Did you find this review summary helpful?
Service
Location
Cleanliness
Restaurant options
Check in
Room size
Room view
Room comfort
Value for money
We recently stayed at the Seneca Niagara Resort & Casino and had an amazing experience. We booked the Deluxe Room with One King Bed and Falls View on the 22nd floor, and it exceeded our expectations in every way! The room was spacious, clean, and luxurious, offering a truly comfortable and relaxing atmosphere. The view of the Falls from our window was simply breathtaking—especially at night when the lights made it even more magical. One of the highlights was the exceptionally large washroom, which felt like a private spa. It had a separate shower and closet area, making it incredibly convenient and adding to the feeling of luxury. The resort itself is beautifully maintained with great amenities, and the staff were friendly and professional. We thoroughly enjoyed our stay and would definitely return. Highly recommended for anyone visiting Niagara Falls!
My expectations were high surpassed by the beauty, cleanliness, amenities and location of this hotel. Next time I will definitely stay at least three days just to have one entire day to enjoy this beautiful hotel with its pool, jacuzzi, spa, three great restaurants, bar and of course the casino. Looking forward to coming back!
Hotel was very clean and had a nice variety of restaurants. The location was convenient to attractions and restaurants. The shuttle stop was right by hotel. The rooms were spacious and had a great shower. Wr would definitely stay here again.
This place used to be good, it’s getting worse though, when we checked in the room was not clean, I could see old fries and a paper clip on the floor, which my 3 year picked up and put in his mouth,I reported this to the front desk while going out for dinner because no one from housekeeping would pick up the phone , and they said they would get it cleaned, but when I returned back from dinner the fries were still there on the floor. Next day I asked the housekeeping to replace the towels and take out the trash(3 year old , dirty diapers) , they said they were going to come, I return back to the room after 10 PM and they towels are still on the floor, trash still not picked up, again housekeeping did not pick up the phone, I called the front desk and they said they would put me for cleanup the next day morning , how is that supposed to help me? I am supposed to check out the next day, now the front desk lady gets rude and says that the only thing she can do is put us on the mornings schedule, I asked her if I can at least get the fresh towels , to which she gladly agreed, I tried to tell her last nights issue with the room not being clean etc, but she just talked over me and asked me to have a good night and slammed the phone down…
Free Wi-Fi in all rooms!
Hot tub
Currency exchange
Sauna
“Clean, Quiet Stay with Free Parking — Dining Options Could Improve”
We stayed at Seneca Hotel & Resorts for one night and had a very good experience overall. The room was clean and surprisingly quiet, even with the casino nearby. Parking was safe and free, which was a big plus, and the staff were friendly and welcoming. The only downside was the lack of a decent food court or a common area where guests could eat outside food or warm it up using a microwave. Having a shared dining space would really improve the overall experience. Would definitely consider staying again.