Good value, great location”

Sentosa Homestay is located 1 block from Ciputra World mall. It is a great price for the location (Surabaya has a lot of over-priced hotels). The staff wanted to make sure we enjoyed our stay, and were very friendly. The room has no windows and felt a bit claustrophobic. The beds were very comfortable, had air-conditioning, and the bathroom was large and clean. (In the bathroom, there isn't a shower stall, but rather it is in the corner and sprays water all over the bathroom. However, this is pretty typical in Indonesia.)

It's a comfortable budget hotel”

It's great. It's in walking distance to the Ciputra World. It has nice simple design, & comfortable room. The staff was friendly, too. A good choice if you want to go shopping in Surabaya.

bad wifi signal but overall it's fine”

It is really close to Ciputra World, one of a shopping mall in Surabaya. The room is fine, bad wifi though. It's worth the price, of course.

Wifi, cheap, but room and towels smelled bad”

This was just a really quick stopover for us so we didn't mind the standards. You get what you pay for basically. The room smelled bad of cigarettes even though there were no smoking signs everywhere. The towels were pretty pungent too. The wifi worked good. Not the cleanest room. The location is near a mall which is about the only good thing nearby I think. When we needed a taxi to head to the airport the guy looking after the front desk tried to get his friend to take us for a ridiculous price even though we asked for a taxi to be ordered. We wouldn't stay again.

Unclean room and false breakfast”

Very unprofessional service from Agoda, because there was no room available as mentioned in my booking. The contact person from Agoda couldn't be contacted at all. Fortunately, the hotel frontdesk allowed my family and I to take the Standard Room with an extra bed. As for the hotel review: The glass cup isn't washed from previous guest. The extra bed really thin. The breakfast is only a piece of a cheap bread.

I'm quite satisfied”

Considering the price: the service, cleanliness, staffs, etc for this price rate is quite good

Good”

Tarif hotel terjangkau utk saku terbatas. Juga dekat dgn Ciputra Mall jd mudah ditemukan.

Worth It”

For me as Malaysian, its very cheap and comfortable. I totally rate it 5 stars

Great location by walking distance to the mall”

overall is fine . bed is comfort but the pillow too bad .. it is too high for me . else is fine and good . walking distance to the mall.

best homestay in surabaya center”

value for money, but breakfast is standart. television is very small. need improve

All good”

Menyenangkan n ramah

nice hotel”

room is clean , hotel good and nice, close to ciputra world

nice staff but unsatisfying room condition”

no airport pickup as requested, phone shown on booking receipt not working anymore but for some travelers it would be just okay.

nice room ”

Nice room, nice location

Ok”

Not bad

good location, value for money, dirty room.”

Value For Money”

good”

値段の割りには満足！”

高級モールに徒歩5分、暖かい朝食とミネラルウォーター、温度調節可能のシャワーにWi-FiにACもつき、寝るだけにはこの値段で満足。 部屋も清潔だが、欲をいえば窓があってほしい。

値段相応”

あまりキレイではないが、スタッフは英語も通じるしタクシーの手配などもきちんとやってくれた。wifiも繋がる。朝一度停電があったがすぐに復旧したので問題なはなかった。値段を考えれば十分だと思う。大通りから入ってすぐの立地だが道は細く夜は暗くなるので気になる人は避けたほうが無難、特に危険は感じなかった。