Serai Inn
Superior Double Room Serai Inn
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Bathroom Serai Inn
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7.3
Very good
/10
(236 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
  • Peter Hoe Evolution + Beyond110 m
  • Telekom Malaysia130 m
  • Muzium Telekom130 m
  • Junk Book Store160 m
  • Maybank Numismatic Museum180 m
  • Menara Maybank190 m
  • Numismatic Museum190 m
  • HSBC220 m
  • Night Market220 m
  • LRT Train Station - Masjid Jamek220 m
  • Free Wi-Fi

    Serai Inn

    2nd Floor, 62, Jalan Hang Lekiu Kuala Lumpur, Chinatown, Kuala Lumpur, Malaysia, 50100 - See map
    Very good comfort
    7.8 room quality and comfort
    Very good cleanliness
    7.3 rating for cleanliness
    • 210 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Shops

    Property ranking|Compared to 13,077 Kuala Lumpur properties
    See all rankings
    Room comfort score
    7.8/10
    Review score - United States
    7.3/10
    Value for money score
    7.6/10
    Location score
    7.8/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Value for money7.6
    Location rating7.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.1 km

    Rooms available at Serai Inn

    7.8
    Very good
    Room comfort & quality
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 queen bed
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    Twin Room - Shared Bathroom
    Twin Room - Shared Bathroom
    ...
    • City view
    • Non-smoking
    • 2 single beds
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    Single Room - Shared Bathroom
    Single Room - Shared Bathroom
    ...
    • City view
    • Non-smoking
    • 1 single bed
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    Double Room - Shared Bathroom
    Double Room - Shared Bathroom
    ...
    • City view
    • Non-smoking
    • 1 queen bed
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    More about Serai Inn

    More about Serai Inn

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

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    Asian cuisine
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    Reggae Mansion Restaurant
    60 m Asian
    Bar B Q Tonight Malaysia
    60 m Asian, Halal, Indian
    Bakti Woodlands
    120 m Asian, Halal, Indian
    Chinese cuisine
    Chinese cuisine
    Hong Ngek Restaurant 風月酒家
    50 m Chinese
    Water Lily Vegetarian Restaurant
    70 m Chinese, Vegetarian
    Chinatown Heritage Cafe
    290 m Chinese, International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Serai Inn from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (236)Booking.com Reviews (8)
    7.3
    /
    10
    Cleanliness7.3
    Facilities3.0
    Location7.8
    Room comfort and quality7.8
    Service7.0
    Value for money7.6
    Rating
    9+ Exceptional (26)
    8-9 Excellent (50)
    7-8 Very Good (60)
    6-7 Good (49)
    <6 Below Expectation (50)
    Time of the year
    Mar - May (70)
    Jun - Aug (57)
    Sep - Nov (46)
    Dec - Feb (62)
    All languages
    All guests (236)
    All room types

    Show reviews that mention 

    Showing 235 verified guest comments
    12345
    8.0
    Excellent
    Mohammed from India
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 2 nights in October 2011

    Good location but small room”

    Good service and sufficient amenities

    serai inn is well maintained and is clean... whatever you need to know about sightseeing, the owner provides good tips on getting around kl. in general, i had a comfortable stay... very convenient to get around in the city... i do highly recommended this place if you are looking for a budget yet well-facilitated and convenient location.

    Reviewed October 24, 2011
    8.7
    Excellent
    Shuo from China
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 3 nights in April 2011

    strongly recommended”

    great location, clean, friendly staff

    1. near masjid jemak station which allows you to travel around KL, near pudu bus terminal which allows you to travel to northen part of malaysia (such as Genting), near mydin where there is shuttle bus to airport. 2. no private washroom which is NOT important to me. the shared one is very clean. 3. very friendly staff/boss who can give you very useful info for travelling in KL.

    Reviewed April 30, 2011
    8.3
    Excellent
    Teresa from Australia
    Group
    Double Room - Shared Bathroom
    Stayed 1 night in March 2011

    Friendly hotel near metro station”

    Good location, friendly staff

    the staff were really helpful in recommending places and giving directions on how to get there. however, the staff at night cannot speak english well. hotel was clean (rooms & bathrooms), which is one of the most important criteria. location: close to metro and chinatown, where there are lots of restaurants.

    Reviewed March 23, 2011
    4.8
    Dennis from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in August 2016

    Simply dodgy. ”

    Poorly lit-up entrance with no proper signage. Out of order lift. Staircase is blocked by rubbish and a bed frame. Rags as towel and blanket. Non existence water pressure. The entire street leading to the inn is filled with homeless at night. Stayed here because I have no choice as all hotels within the Dataran Merdeka vicinity are full. And Hotel 1915 screwed up my booking.

    Reviewed August 09, 2016
    7.3
    Very good
    Deborah from United States
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 2 nights in August 2014

    Budget Friendly”

    Walking distance to Chinatown, City Center and Central Market.

    SUPER budget, not for those who haven't lived a backpacker lifestyle. After dark, it seems a little shady since the entrance is not facing the main street; but overall a great location for those trekking the city by foot. More suitable for males, IMO.

    Reviewed September 11, 2014
    9.7
    Exceptional
    Max from Canada
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 3 nights in March 2013

    Not just a place to stay”

    Staff, location, cleanliness

    - I have stayed here many times in the last several years, it is always improving. - Staff are knowledgeable regarding city sites and are happy to help you find your way. - Free breakfast is egg, fruit, beans, toast & coffee/tea. Amazing for what you pay for the room. Portions are not large, but you can have more for additional cost. - Wifi is fairly fast. - Good mix of fellow travellers too.

    Reviewed April 01, 2013
    10.0
    Exceptional
    Zanc from Singapore
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 2 nights in May 2012

    Awesome hotel!”

    Near chinatown, awesome owner, awesome facilities!

    it is very near chinatown where i can do a lot of good and cheap shopping. the owner and his staff was very friendly and helpful as well! it is very near times square, bukit bintang and train station as well! will definitely recommend my friends to stay here!

    Reviewed March 08, 2013
    10.0
    Exceptional
    Artlynn from Philippines
    Couple
    Double Room - Shared Bathroom
    Stayed 2 nights in February 2013

    great hospitality”

    clean , friendly stuff and very comfortable just like your own home

    we really enjoyed our stay very close to shops and mrt as well as lrt easy to travel around as the bus interchange was very nearby too. the owner was great and helpful with useful guides and connection to make our stay more covinient

    Reviewed February 27, 2013
    8.3
    Excellent
    Marit from Netherlands
    Couple
    Double Room - Shared Bathroom
    Stayed 4 nights in February 2013

    Simple but clean rooms”

    Good location, staff's English and friendly, clean

    super staff. we arived at five in the morning at they waited for us to open the door. he also explained the things about kl when we arrived. during our stay the whole staff were friendly to us and answered our questions. very good loaction next to chinatown, close to the busstation, metrostations and the free busstop. rooms are very clean and the bed is good. sharing bathroom, showers are good and hot. soft bed, although the pillows were a bit high. due to the thin walls it is very noisy. we had a room at the street site, which you could hear very well in the morning. at night the street is quite. the breakfast is really basic, just one egg with two toasts and a bit of fruit

    Reviewed February 27, 2013
    7.3
    Very good
    Tilen from Malaysia
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 1 night in February 2013

    Comfortable stay”

    Quite & clean

    It was a convenience location, walking for 15mins to Bukit Bintang area. The owner was friendly & helpful. I booked a single bedroom and I got a double bedroom :). The room was clean but very basic, with a bed & table. Bathroom was clean but a bit small.

    Reviewed February 17, 2013
    9.3
    Exceptional
    Minh from Vietnam
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 1 night in January 2013

    Great location and friendly staffs”

    Good service

    I stayed there just 1 night and I satisfied. I chose the single room. The bathroom is shared but I almost think that it is my private bathroom because nobody else uses it. But you have to bring your own shampoo, toothpad,... because they don't provide that (reasonable for a hostel) The room is ok, larger . A desk, electricity, big bed are enough for a solo traveler like me. Location is great. From LCCT airport, it takes 1h 15m to come to Serai Inn. It was the first time I came KL but I followed the guide in website of Serai Inn and I could use the bus, LRT, no need to take taxi from airport. Only 8.3RM/1 way (if you buy 2 way ticket for Aerobus at airport). In KL, I traveled on foot. It means my hotel is near all of sightseeings. Of course it was tired but I'm young, no problem. The staffs were very friendly. They were tourist guide also. Service is ok. They keep my luggage for me although I checked out or early check in. So I can travel in KL 2 days but just need 1 night in hotel. The breakfast is good also.

    Reviewed January 24, 2013
    8.3
    Excellent
    Svetlana from Russia
    Family with teens
    Twin Room - Shared Bathroom
    Stayed 3 nights in December 2012

    Very basic but very nice budget hotel”

    Good location - close to metro, great owner, very quiet, value for money

    This budget hotel is basic (our twin room was very small, shower and toilet are in the corridor to share), but amazingly clean and exceptionally well located near convenient Masjid Jamek LRT station. The staff, especially the boss, were just great and very, very nice and helpful with priceless tips about our trip to Melaka. I was satisfied with this place, it's cheap but you get a lot for that money.

    Reviewed January 23, 2013
    9.3
    Exceptional
    Larissa from Brazil
    Couple
    Double Room - Shared Bathroom
    Stayed 3 nights in October 2012

    Great location, fantastic staff and super clean”

    Close to the main turistic points, 5 minutes walk from the metro station, on the route of the free bus to Bukit Bintang and Petrona towers, nice staff

    Although the street is a little bit dodgy coming late in the night, the hostel is absolutely clean. The shared toilets are clean all the time, and our room was simple but spotless. The staff was helpful and the owner is a fantastic guy. He made us a map on how to go by ourselves to Melaka- he also sells the day trip. The tips were fantastic and honest.

    Reviewed October 12, 2012
    9.3
    Exceptional
    Peter from Indonesia
    Group
    Twin Room - Shared Bathroom
    Stayed 1 night in August 2012

    "Lovely hostel and service with a smile"”

    helpful staff

    Hotel room is very clean and the staff are nice and friendly staff. But they must always maintenance the shower on the bathroom. Hostel location are very strategic because it's near to Puduraya Bus Station and also LRT Station so you can travel more easily without getting worry about what transportation you will use to travels.

    Reviewed September 17, 2012
    8.0
    Excellent
    Andrew from United States
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 2 nights in August 2012

    Convenient Location”

    Supply of outlet adapters a plus!

    I stayed here two nights. While I originally had booked for two nights in a row, I was able to split the nights and take a bus to Cameron Highlands and spend the night there. The owner was friendly in accommodating my change in plans. The staff was friendly and there are lots of maps and pamphlets available to help travelers explore the city. The room gives just enough space for comfort and some sensitive sleepers may need earplugs if they have a noisy neighbor.

    Reviewed August 08, 2012
    8.0
    Excellent
    Vida from Canada
    Couple
    Double Room - Shared Bathroom
    Stayed 2 nights in May 2012

    Friendly Service and Clean Room”

    The people who work there are very friendly and helpful and the room was clean.

    We got our own room with a double bed and air-conditioning. The room was small and plain but we didn't spend much time there other than to sleep. The location is great for going to the market, the towers and bars. Food around the area is cheap. Overall we were happy with our stay. The owner even accompanied us to the train station at the end of our stay.

    Reviewed May 24, 2012
    8.3
    Excellent
    Herry from France
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 2 nights in April 2012

    Good Stay”

    Location, value, staff

    nice place with clean rooms and common areas. the manager is nice and very helpful. the breakfast is basic but good. no lift so if you don't like stairs, this place is not a option. the location is perfect, in the heart of the golden triangle, 5 minutes walk to china town, central market and majid jamek lrt station (subway). good wi-fi. to avoid surprise, you will have to give 20 rm for the key deposit upon check-in! i definitely recommend this place for traveler wishing to be conveniently located to visit kuala lumpur.

    Reviewed April 22, 2012
    7.0
    Very good
    Walter from United States
    Solo traveler
    Twin Room - Shared Bathroom
    Stayed 4 nights in March 2012

    Helpful Staff, Noisy Construction going on all day”

    Knowledgeable staff regarding sight-seeing

    The room and air conditioning are fine, although the single beds are a bit small for a large person. The walls are very thin so if you don't have mindful neighbors their noise can be annoying. It has a nice common area, however, it was over-used by some guests who instead of enjoying it for a while, occupied it as if they had rented that area for themselves only.

    Reviewed April 04, 2012
    6.7
    Good
    Walter from United States
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 3 nights in March 2012

    Helpful Staff”

    clean bathrooms, good ac... and adequate wifi

    the staff is helpful but is often pre-occupied answering the many questions that the chinese tourists which the hotel caters heavily to ... walls are thin so if you have noisy neighbors , you hear everything... you may be in a single or double but be sleeping next to a noisy four person/ 8 person dorm..close to masjid jamek lrt which is convenient

    Reviewed March 31, 2012
    6.7
    Good
    Walter from United States
    Solo traveler
    Single Room - Shared Bathroom
    Stayed 2 nights in March 2012

    Clean rooms, small beds, helpful staff”

    Staff is knowledgeable about the area

    good for layovers or bus transfers good for one or two nights... close to bus station and lrt...the area gets congested with traffic and busses. there are lots of restaurants and it is near the heritage buildings of old kl...there are enough bathrooms with adequate showers. the rooms are small and most do not have windows.

    Reviewed March 31, 2012
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    Serai Inn
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    • Very good location
    • Petaling Street
    • LRT Train Station - Masjid Jamek is within 0.22 km