Seralago Hotel and Suites Main Gate East

Seralago Hotel and Suites Main Gate East

5678 W. Irlo Bronson Memorial Highway, Disney Maingate - Celebration Area, Orlando (FL), United States, 34746
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Family Junior Suite Seralago Hotel and Suites Main Gate East
Family Junior Suite
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    Lobby Seralago Hotel and Suites Main Gate East
    Lobby Seralago Hotel and Suites Main Gate East
    Swimming pool [outdoor] Seralago Hotel and Suites Main Gate East
    Deluxe King Bed Seralago Hotel and Suites Main Gate East
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    Swimming pool [outdoor] Seralago Hotel and Suites Main Gate East

    Seralago Hotel and Suites Main Gate East Reviews

    7.0
    Very good
    /10
    (947 reviews)See what guests said
    9.2
    Exceptional

    "Great place to stay without the resort price."

    Raymond

    -

    January 14, 2019

    7.2
    Very good value for money

    Things you’ll love about Seralago Hotel and Suites Main Gate East

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 59 times since yesterday | 18 travelers are looking at this property right now

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Old Town420 m
  • Old Town Kissimmee500 m
  • Eli's Orange World1.22 km
  • Falcon's Fire Golf Course1.63 km
  • Florida Celebration Hospital2.08 km
  • Celebration2.23 km
  • I Care Clinic - Instant Medical Care2.78 km
  • Galleria Portofino Inc3.13 km
  • Lake Buena Vista Factory Stores3.35 km
  • ESPN Wide World of Sports Complex4.01 km
  • Value for money7.2
    Distance to city center14 miles
    Location rating8.4
    Nearest airportKissimmee Gateway Airport (ISM)
    Distance to airport8.4 km

    Rooms available at Seralago Hotel and Suites Main Gate East

    Two-Room Suite
    Two-Room Suite
    ...
    • Room size: 55 m²/592 ft²
    • Pool view
    • 2 double beds and 1 sofa be...
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    Family Junior Suite
    Family Junior Suite
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 bunk bed and 1 single bed...
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    Deluxe Pool Side
    Deluxe Pool Side
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 double beds
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    Standard Deluxe Room
    Standard Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 2 double beds
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    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
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    Room Selected at Check-In
    Room Selected at Check-In
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 1 double bed
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    ADA Double with Shower
    ADA Double with Shower
    ...
    • Shower
    • 1 double bed and 1 sofa bed
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    ADA Double with Tub
    ADA Double with Tub
    ...
    • Shower and bathtub
    • 1 double bed and 1 sofa bed
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    Economy Single
    Economy Single
    ...
    • Bathtub
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    Standard Quadruple
    Standard Quadruple
    ...
    • Bathtub
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    Have a question for Seralago Hotel and Suites Main Gate East?

    What people love about Seralago Hotel and Suites Main Gate East

    • 8.8
      Excellent

      "Great pool."

      Kathryn

      |

      October 23, 2018

    • 9.2
      Exceptional

      "We love it there and staff is always helpful and nice."

      Yvonne

      |

      October 26, 2018

    • 8.8
      Excellent

      "The hotel and its facilities are overall good."

      Lee

      |

      October 18, 2018

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    More about Seralago Hotel and Suites Main Gate East

    More about Seralago Hotel and Suites Main Gate East

    10.0
    Exceptional

    "Highly recommend it."

    Joceyn

    |

    January 12, 2019

    An overview

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    What they offer

    5.6
    Review score

    "Convenient location to reach the parks."

    wesou

    |

    December 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Seralago Hotel and Suites Main Gate East from real guests

    Agoda Reviews (947)Booking.com Reviews (3560)
    7.0
    /
    10
    Cleanliness6.0
    Facilities6.3
    Location8.4
    Room comfort and quality7.1
    Service7.1
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (947)
    All room types

    Show reviews that mention 

    Showing 483 verified guest comments
    12345
    4.4
    Susan
    Group
    Family Junior Suite
    Stayed 5 nights in February 2019

    WORST HOTEL STAY EVER”

    I had 2 rooms a Family Suite and Double Room Suite - The entry door to the Double Room Suite had to be slammed to close and at times would not lock and could be pushed open when trying to exit the room. Complained 7 times and was told that maintenance would come after the first 2 ( I repeatedly stated the room number) when I complained no one had shown up they stated Oh we thought you were in the family suite (although no one from maintenance showed up to the that room either as my son and his family were in that room). After constantly complaining about the issue for 2 days I gave up. The room was not cleaned appropriately dirty tissues under sofa, garbage left on the floors, counters and bathroom were not cleaned. We were not provided soap or shampoo after day 2 and we stayed 5 nights. The bathroom had no ventilation and as a result had black mold growing near the ceiling. Not enough towels and only 1 washcloth provided. The sofa bed was like a bed of nails. NEVER AGAIN!

    Reviewed March 06, 2019
    3.6
    Sharnise from United States
    Couple
    Standard Deluxe Room
    Stayed 2 nights in March 2019

    You get what you pay for. ”

    Upon my arrival as I entered the check in office. I stood in line and there where two arguements less than 3 minutes apart with the staff and customers. I booked for a large king bed and got a double bed. My room was not a smoking room but smelled like one soon as I entered the room. The walls looked very damage, the shower did not look to pleasant, I saw a strand of hair on the floor. Not to mention when I took a towel to dry off there was a long piece of hair on it. I felt disgusted. I didn’t even want my bare feet to touch the floor after seeing that. I must say you get what you pay for. NEVER EVER AGAIN.

    Reviewed March 05, 2019
    8.0
    Excellent
    Chris from Canada
    Family with young children
    Standard Deluxe Room
    Stayed 7 nights in February 2019

    All you need on a budget”

    We were complimentary upgraded to a pool side sweet as a result of renovations which we very thankful, found the staff very nice and pleasant. The property was well managed although its not a 5 star property, the condition is exactly where it should be factoring its age. Great location which is directly joined will Old Town, walking distance to everything... Great Job to all the staff there

    Reviewed February 27, 2019
    8.0
    Excellent
    Juan
    Couple
    Standard Room
    Stayed 3 nights in February 2019

    Facilities”

    The room was good for a getaway weekend, like all motels the rooms have a musty smell because of the carpeting's age. I found it funny that you guys still had old TV's. Our room was not cleaned on the 23rd when we got back that evening. I met your security squad in the back, the raccoon's lol, it scared my wife. Otherwise it was a nice place to stay at. JD Pagan

    Reviewed February 25, 2019
    5.6
    Susan
    Group
    Two-Room Suite
    Stayed 5 nights in February 2019

    Poor Housekeeping and Maintenance”

    Had 2 suites Family and Two Room Our 2 room suite entry door had to slam repeatedly to get it to shut at times wouldn't lock when leaving and could be pushed open Complained and stated the room number 5 times was told maintenance would come and no one ever showed up Complained again and was told that thought it was room 418 even though I told them 5 times 704 No one showed up to either room Gave up and just endured the crappy door Housekeeping was poor noticed dirty tissues under the couch and bathroom still dirty especially bathtub Counters not cleaned and not enough towels or washcloths provided Soap and shampoo was not left after day 2 Sofa bed was like sleeping on a board Black mold in the bathroom as there was no ventilation fan Needless to say my disappointment goes beyond words to describe one of the worst hotel stays EVER!!

    Reviewed March 04, 2019
    8.8
    Excellent
    Pamela from United States
    Family with teens
    Standard Deluxe Room
    Stayed 5 nights in February 2019

    Excellent”

    Vernice is wonderful she treated as so good great staff

    Reviewed March 04, 2019
    6.4
    Good
    Charles from United States
    Couple
    Standard Deluxe Room
    Stayed 4 nights in February 2019

    Good”

    Room was well loved, but very clean... Could have used more lighting however... Had complimarty bus ride to parks... Very nice staff..

    Reviewed March 04, 2019
    2.4
    Adrian from United States
    Business traveler
    Standard Deluxe Room
    Stayed 2 nights in October 2018

    Disappointing”

    You would expect more due to the hotel being by Disney.... Wrong! The room carpet was old and dirty, the tub wouldn't drain and housekeeping didn't even report the issue. The bed comforter and sheets wasn't the cleanest and the pillow had stains on it. Definitely wouldn't recommend this hotel to anyone.

    Reviewed December 20, 2018
    10.0
    Exceptional
    Marianne from United States
    Couple
    Standard Deluxe Room
    Stayed 8 nights in December 2018

    Great location, walking distance to many things. Staff texted us and got us whatever we needed”

    Staff texted daily to check on us. Two pools, 2 hot tubs, laundry, magic shows on monday nights. Great food. Great staff. Great rooms. Walking distance to Old Town (great place to visit), diners, stores and more. Very clean rooms, housekeeping very thorough. Great place to stay for the value.

    Reviewed December 17, 2018
    8.4
    Excellent
    Michael from United States
    Couple
    Economy Room
    Stayed 1 night in December 2018

    Good value as a great location.”

    We did not take advantage of many of the onsite features of which there are many as our time was a just an overnight stay to be able to give an informed opinion. But if you are going to be visiting area attractions and want an inexpensive place to stay, this is a good deal. The room we stayed in, although a bit dated, was spacious and clean.

    Reviewed December 16, 2018
    10.0
    Exceptional
    Shuntia from United States
    Family with young children
    Deluxe King Bed
    Stayed 1 night in August 2018

    This is a Good Hotel. Mira, Helen best customer service all hands down. ”

    Clean Sheets, No Bed Bugs. Clean Towels, House Keeping The Best. I always Choose this HOTEL. Jacuzzi is nice and Pools are Clean. The HOTEL IS UNDERSTANDING. Do not BELIEVE WHAT PPL SAID ABOUT THE HOTEL. I GIVE IT A 10 STAR!!!

    Reviewed August 10, 2018
    10.0
    Exceptional
    william from United States
    Solo traveler
    Deluxe Pool Side
    Stayed 3 nights in June 2018

    Getting better”

    After reading all the negative review I think it's time to say a few words one being I've stayed here like 100 times and have never found bugs bed bugs moldy bread smelly rooms or old run down rooms but I will say I've seen a bunch of pigs as guests throwing trash everywhere If your looking for the Ritz Carlton come on people look at the price your paying As far as the staff they are very good at there job have never ever been treated rude by anyone of them I think you morons bashing this gem of a place are just trying to get a free room

    Reviewed July 05, 2018
    9.2
    Exceptional
    Joceyn from United States
    Family with young children
    Two-Room Suite
    Stayed 3 nights in May 2018

    I would recommend this resort for family. It's super close to the parks. ”

    The room smelled like smoke. It's not the staff's fault when people smoke but it was so strong that my family even smelled it. It was full and another room was not an option. I would have enjoyed sleeping in a room that didn't have a strong smell. I will stay again but already requested to make sure the room don't smell like smoke.

    Reviewed May 30, 2018
    10.0
    Exceptional
    Travis from United States
    Family with young children
    Standard Deluxe Room
    Stayed 7 nights in April 2018

    Awesome place to stay for a good price”

    2 big pools 1 kids pool and a hot tub poolside tiki bar......downside to the bar is they charge the same price for a non-alcoholic tequila sunrise as they do for an alcoholic tequila sunrise and they have a 10 dollar adult buffet and when u buy 1 adult buffet u get a child buffet for free

    Reviewed April 28, 2018
    6.8
    Good
    Leandro
    Family with young children
    Standard Deluxe Room
    Stayed 2 nights in February 2019

    You get for what you pay”

    Worth it for the price you pay. If you're not looking for luxury, you'll have good customer service (they send txt message checking how is going) and in a good localization. The positive point is that they try to fix right away what is not being well. For whom doesn't want to pay so much in the hotel and more to enjoy the city, I would recommend trying this one.

    Reviewed February 17, 2019
    6.8
    Good
    Michael from United States
    Couple
    Deluxe King Bed
    Stayed 2 nights in February 2019

    Good”

    Mattress was terrible, blood on side of sheet, no mini fridge. Asked for handicap room and even though there was handicap toilet and sink, there was no walk-in/roll-in shower,it had a tub. But service was great with anything we asked to be delivered to room.

    Reviewed February 16, 2019
    6.8
    Good
    Ashley from United States
    Solo traveler
    Standard Room
    Stayed 4 nights in February 2019

    Decent but hit or miss ”

    I stayed here last year for an event and while it wasn’t the best hotel it was decent and clean. This year the first room I had was dark and had an odd smell. I didn’t even want to touch anything although I knew it was clean. It was late so I went to sleep and requested a new room in the morning. The next room was clean and bright and updated but the bathroom looked as if it was going to fall apart and the tub flooded. I stuck it out for the four days since the rest of the room was fine. Don’t think I’ll stay here in the future although it’s very affordable. Nice staff but there’s construction going on and the chances you’ll get a decent room are probably 50/50

    Reviewed February 12, 2019
    10.0
    Exceptional
    Marsha from United States
    Family with teens
    Family Junior Suite
    Stayed 2 nights in February 2019

    Exceptional”

    Room smaller than expected, but nonetheless a great value. Staff eager to please. Would stay again.

    Reviewed February 26, 2019
    7.6
    Very good
    Rishad from Kazakhstan
    Solo traveler
    Economy Single
    Stayed 1 night in November 2018

    Not bad! ”

    I think the motel was ok, especially taking into consideration low price. Still, room was quite dated, but at least bathroom looked recently renovated. The room even had iron with iron board. $7.95 for so called resort fee was a bit annoying, but overall - not bad experience at seralago!

    Reviewed November 27, 2018
    8.4
    Excellent
    Katelynn
    Solo traveler
    Deluxe King Bed
    Stayed 7 nights in November 2018

    Cheap, nice and affordable.”

    So this was actually a good investment in my opinion, I stayed for a week, definitely got my money's worth. The staff was nice, willing to help but not overbearing. (Which is nice for me because this was my first solo-hotel experience.) The rooms were quite large, (admittedly I got a deluxe king, but paid around $30ish per night) - came with a desk, a rolling table - which was great when I was watching tv - sharing dinner with the person I came to visit. The double fridges were the best part, because I was able to buy a few two liters from the walmart nearby, and save myself a decent amount of money. Good for budget. They supplied a good amount of towels, and restocked the soaps/extras every time they cleaned the room. This place doesn't have vending machines, so if you're a late-nighter this is something to keep in mind. Not much of a let down or anything, but something to note. They're an older hotel, a little further out, but if you don't mind the drive - save your money here.

    Reviewed November 09, 2018
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    • Excellent location
    • Disney's Hollywood Studios