Seraya Hotel and Resort

This resort is a gem in the Komodo National Park Region. Pristine beaches, great activities and the staff were very professional and helpful. My only issues were in two areas. The wifi situation - patchy wifi I can live with in such a natural setting but the fact that its focussed in the reception area means periods when all the guests are congregating in the dining area not just to eat but to get reception. It ruins some of the magic of the location. Secondly the food on the menu, I'm afraid to say needs a major overhaul. it is underwhelming and needs to get in line with the level of creativity and quality of other top resorts.

I am in love with everything from this resort, their friendly staffs, their good foods, their clean and comfort bungalow, their superb snorkeling spot in pristine water which just steps ahead from your room and the most of it is their stunning view in every spot ! Surely will come back here one day :)

Pros Views Peacefulness Clean beach Beautiful coral Nice rooms Cons Terrible food - dinner was a buffet and this was not made clear when booked. Limited lunch and breakfast menu with food of below average quality Service was slow. The staff had clearly not received proper training. Few of them spoke English. I felt sorry for them actually as they were all smiley people but they did not know what customer service should be. Overall for the price point of c£250 a night it was a let down. With better management and staff it could be amazing but I would not recommend this place as it is unfortunately despite the idyllic setting which did not dissapoint.

No information about transportation to the accommodation given. Was under the assumption that we will be picked up at the airport -as that was what we wrote on the note when making reservation, only to be told on the phone when we call at the airport, that we have to hire a speedboat for the amount of $100/ride because the shuttle boat(a slower boat that took an hour longer to get to the island) is only available at certain hour by reservation. Shouldn't this whole transport thing be included on the package? Considering this is the only way to get to the island? And we have to hire another boat to go basically anywhere else outside the island, unless you are happy to enjoy the island and not go anywhere else for the entire stay.

Pro's: Beautiful island and scenery Good and clean villa Con's: Lack of standard amenities provided at the villa such as no kettle, bath mat, hairdryer, etc Food is so average Overprice for drinks and foods Lack of facilities for a standard resort

My wife and I celebrated our wedding anniversary and spent 4 nights at the Seraya Resort. The bungalow we stayed in was beautiful and the white sand beach was one of the nicest of anywhere we have been and we've been traveling the world for 30+ years. The snorkeling was wonderful and there were all kinds of fish. We saw a baby shark, sea snake, lion fish, parrot fish, angel fish, and many types of fish that I don't know the names of. There was a school of a small type of fish that numbered in the thousands and provided plenty of food for all of the larger fish. The sunset viewed from the hilltop (10-15 minute walk from the resort) was beautiful. The view of the stars each night from the boat dock was amazing. It was one of the best vacations we have ever taken made all the nicer by the Seraya owner Jannis and his staff. I would highly recommend this resort for travelers looking for peace and quiet in a pristine location.

The villas are beautiful, the beach setting is stunning and the snorkelling is very good. On the whole the food is great albeit sometimes slow. However the Seraya has changed ownership in, we understand, early March. And almost every other aspect of our stay was terrible. It started before we arrived, when we were told we'd have to pay 1m IDR each way for a transfer from LBJ. We later discovered we were meant to ask for our 'free wooden boat transfer.' The rip off culture continued with a pricing of tours to Komodo ranging from 6m-13m IDR depending on group size. We got a sense the new owners were trying to extract as much cash as possible from each party. Unfortunately most of the staff have left the hotel since the ownership change (we found 3 who had stayed). The new staff struggled to understand basic requests, barely spoke English and appeared completely clueless most of the time. And there was a complete lack of information - the basics were just missing. With no information book in the room, we had to ask for absolutely everything. Meals were even more confusing with no menus in sight and an expectation we would just intuitively work out how to eat. The wine list was a stock list which seemed to be from a supplier. On day 1 of the handover this would be poor but understandable. Six weeks in and this shows a lack of respect to guests paying 5* prices but getting a 1* service. We got the sense management just don't care.

It is a really beautiful place with awesome view. A perfect place to just hang out on the beach or go snorkeling. It is a relaxing haven though its pricey. The chef is awesome for dinner. I really loved this place with its white sandy beaches and clear blue water. Surely recommended if you are out for some relaxation with your loved ones.

A great place to escape

Perfect Arrangements and food. Very friendly owner and staff. Amazing view and a seperated resort from the other islands. Perfect relaxation and nice snorkeling spot

Very nice but quite pricey

We have just spent a great 5 days at Seraya Beach hotel. We really enjoyed our stay there. The highlight was the trip to swim with the Manarays at Manta point. An amazing experience! We loved our beach bungalow. The location is perfect for a 5 day very peaceful stay. Rosie bought a yoga mat for me to use which I really appreciated. The buffet dinners were ok but we're not served very hot. I got a stomach problem the second night just after eating the buffet and still have the problem. The A la carte menu served on our last night was much better and served hot.

This idyllic boutique beach bungalow resort on a stunning white sand beach is easily 4 star. The pristine reef, metres from the beach edge, is rich with coral and marine life in safe, shallow waters. We had been exploring the Flores/Komodo/Rinca region and chose this resort to finish our trip, we found it the perfect place to wind-down as it was secluded, peaceful and relaxing. The resort is European owned and managed, ensuring that the staff looked after us well. The rooms are very well appointed with comfortable beds and air-conditioning; you literally step out of your room onto the beach! We will definitely return to this resort in the coming years for that perfect paradise escape.

Mon avis est très mitigé. L'emplacement fait rêver (une ile paradisiaque) et les chambres très propres et belles mais les problèmes sont nombreux. Nous avions réservé une nuit et avons demandé à rajouter une nuit supplémentaire une fois sur place (signe qu'au début tout allait bien). On nous a expliqué que notre chambre n'était plus libre mais on nous avait promis qu'il s'agissait du même type de chambre. Faux ! Les bungalows isolés sont parfaits mais d'autres sont mitoyens (un grand bungalow séparé par une porte) et sont horribles. La deuxième nuit a donc été dans ces bungalows mitoyens (ou partagés devrais-je dire). Je n'ai pas dormi de la nuit : j'entendais les ronflements et les respirations (vraiment) de la chambre d'à coté. Ces bungalows ne sont pas faits pour être loués à des personnes qui ne se connaissent pas mais à des familles je pense. C'était l'arnaque totale. Je n'aurais jamais pris la chambre si j'avais su. Faites attention en réservant parce que du paradis vous passez à l'enfer. Le manager n'était pas là pour que je me plaigne le lendemain et aucun geste commercial n'a été fait. Pour le prix de la chambre c'est hallucinant. La Wifi ne fonctionnait pas durant tout le séjour (ils nous disaient que c'était exceptionnel mais d'autres voyageurs nous ont confirmé que le problème était plus long). Pas de réseau téléphonique non plus.

posso dire solo che l'isola è molto bella, le camere altrattanto ma il resto è davvero deludente. il prezzo pagato è il più elevato nei miei 3 anni di Indonesia ed abituato ai 5 stelle di pari categoria, questo resort ne merita al massimo 3 e solo per il posto in cui si trova. colazione e cena a buffet di minima qualità e sempre ripetitiva. non ho mai trovato latte, succhi, yogurt e pasticceria di nessun tipo. La cena molto al di sotto delle aspettative per un 5 stelle. vaschette con una sola carne ed un solo tipo di pesce. Acqua sempre nascosta e mai in tavola. Il personale giovane e volenteroso ma non coordinato e mai risolutivo. completamente inesistente internet e wifi, (se avete del lavoro da portarvi dietro non vi aiuteranno in nessuna maniera). I servizi reclamati sono inesistenti. palestra in fase di assemblaggio, scuola Diving non pervenuta, SPA in camera da letto con lettino trasportabile, lettini in spiaggia scarsi, dunque sveglia all'alba per poterne trovare uno libero. Servizio bar non classificabile. in tre giorni nessuno è mai passato sulla spiaggia per chiedere di voler consumare qualcosa. il punto per poter osservare il tramonto, detto punto relax, sporco e abbandonato con soli 4/5 sedute. peccato perchè l'isola è davvero molto carina, ma pagare oltre 300 euro a notte non ne vale la pena soprattutto per i disservizi manifestati e da me riscontrati.

ico dopo i draghi di komodo fantastico snorkeling, con pesci scorpione compresi su questa isola di stile greco, ottimo anche il ristorante,a parte qualche cafone tedesco italiani e francesi al top consigliato anche per famiglie flores è davvero superba

Geen internet , je kan het resort niet telefonisch bereiken ook niet per mail trouwens , dat is SLECHT