Seraya Hotel and Resort

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Excellent8.9
Based on8reviews
Seraya Hotel and Resort
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9.8 Exceptional location
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9.8Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Bar

  • Private beach

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Verified traveler reviews

Agoda Reviews (8)
Booking.com Reviews (98)

8.9

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Excellent
based on 8 reviews
  • Cleanliness 9.8
  • Facilities 9.1
  • Location 9.8
  • Room comfort and quality 10.0
  • Service 8.0
  • Value for money 8.0
Excellent
based on 7 reviews
  • Cleanliness 9.7
  • Facilities 9.3
  • Location 9.7
  • Room comfort and quality 10.0
  • Service 8.0
  • Value for money 8.3
Excellent
based on 1 reviews
  • Cleanliness 10.0
  • Facilities 8.0
  • Location 10.0
  • Service 8.0
  • Value for money 6.0
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  • English
  • Italiano

Room type
  • Beach Bungalow

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6.0
James from United Kingdom
Couple
Beach Bungalow
Stayed 3 nights in April 2017
Paradise spoiled by incompetent management”
The villas are beautiful, the beach setting is stunning and the snorkelling is very good. On the whole the food is great albeit sometimes slow. However the Seraya has changed ownership in, we understand, early March. And almost every other aspect of our stay was terrible. It started before we arrived, when we were told we'd have to pay 1m IDR each way for a transfer from LBJ. We later discovered we were meant to ask for our 'free wooden boat transfer.' The rip off culture continued with a pricing of tours to Komodo ranging from 6m-13m IDR depending on group size. We got a sense the new owners were trying to extract as much cash as possible from each party. Unfortunately most of the staff have left the hotel since the ownership change (we found 3 who had stayed). The new staff struggled to understand basic requests, barely spoke English and appeared completely clueless most of the time. And there was a complete lack of information - the basics were just missing. With no information book in the room, we had to ask for absolutely everything. Meals were even more confusing with no menus in sight and an expectation we would just intuitively work out how to eat. The wine list was a stock list which seemed to be from a supplier. On day 1 of the handover this would be poor but understandable. Six weeks in and this shows a lack of respect to guests paying 5* prices but getting a 1* service. We got the sense management just don't care.
Reviewed May 02, 2017
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10.0
PADMANABH from Singapore
Couple
Beach Bungalow
Stayed 1 night in March 2017
SCENIC RESORT!”
It is a really beautiful place with awesome view. A perfect place to just hang out on the beach or go snorkeling. It is a relaxing haven though its pricey. The chef is awesome for dinner. I really loved this place with its white sandy beaches and clear blue water. Surely recommended if you are out for some relaxation with your loved ones.
Reviewed April 04, 2017
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10.0
Louise from Australia
Couple
Beach Bungalow
Stayed 3 nights in December 2016
Bliss”
A great place to escape
Reviewed January 03, 2017
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9.6
Estelle from Germany
Couple
Beach Bungalow
Stayed 2 nights in October 2016
Relaxed atmosphere on lonely Island ”
Perfect Arrangements and food. Very friendly owner and staff. Amazing view and a seperated resort from the other islands. Perfect relaxation and nice snorkeling spot
Reviewed November 10, 2016
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8.4
Veronica from Singapore
Family with young children
Beach Bungalow
Stayed 3 nights in October 2016
Peaceful”
Very nice but quite pricey
Reviewed October 17, 2016
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8.4
Annette from United Kingdom
Couple
Beach Bungalow
Stayed 5 nights in July 2016
Paradise ”
We have just spent a great 5 days at Seraya Beach hotel. We really enjoyed our stay there. The highlight was the trip to swim with the Manarays at Manta point. An amazing experience! We loved our beach bungalow. The location is perfect for a 5 day very peaceful stay. Rosie bought a yoga mat for me to use which I really appreciated. The buffet dinners were ok but we're not served very hot. I got a stomach problem the second night just after eating the buffet and still have the problem. The A la carte menu served on our last night was much better and served hot.
Reviewed July 16, 2016
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9.0
David from Australia
Couple
Beach Bungalow
Stayed 2 nights in January 2016
Paradise in Flores”
Beautiful bungalows, stunning beach on the reef, ultimate peace and seclusion
This idyllic boutique beach bungalow resort on a stunning white sand beach is easily 4 star. The pristine reef, metres from the beach edge, is rich with coral and marine life in safe, shallow waters. We had been exploring the Flores/Komodo/Rinca region and chose this resort to finish our trip, we found it the perfect place to wind-down as it was secluded, peaceful and relaxing. The resort is European owned and managed, ensuring that the staff looked after us well. The rooms are very well appointed with comfortable beds and air-conditioning; you literally step out of your room onto the beach! We will definitely return to this resort in the coming years for that perfect paradise escape.
Reviewed January 10, 2016
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10.0
Michele from Italy
Couple
Beach Bungalow
Stayed 3 nights in April 2017
isola romantica con fantastico snorkeling e ottime cene”
ico dopo i draghi di komodo fantastico snorkeling, con pesci scorpione compresi su questa isola di stile greco, ottimo anche il ristorante,a parte qualche cafone tedesco italiani e francesi al top consigliato anche per famiglie flores è davvero superba
Reviewed May 02, 2017
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